[AISWorld] INFORMS 2011 Service Science CFP

[Ming-Hui Huang]

Service Science Cluster at the INFORMS 2011 Annual Meeting Call for Papers

Call for Papers: Service Science Cluster at the INFORMS Annual Meeting
November 13-16, 2011
Charlotte Convention Center
Charlotte, North Carolina, USA

Deadline for Abstract Submission: May 16, 2011
We would like to invite you to submit an abstract for the Service
Science Cluster and participate at the INFORMS 2011 Annual Meeting.

The theme for the INFORMS Annual Meeting is TransfORmation – “a
thorough or dramatic change.” Across the globe, industries are
transfORming to create sustainable and innovative approaches to meet
the fast-growing needs for natural resources, products and services.
Our community is at the heart of this transfORmation, generating new
ideas and technologies to enable this change.

In the last 100 years, the importance of service in all facets of the
economy has dramatically increased, transfORming service science
though the current industry-led imperative. Service science is an
emerging field that requires an interdisciplinary approach to the
study of service. It may integrate domain knowledge and methodologies
from disciplines such as operations management, marketing, service
research, information systems and computing, economics, and
organization. Topics of interest include, but are not limited to:
·         The concepts, principles, paradigms, and theories of service science
·         Methodologies, modeling, techniques, and tools for service science
·         Service innovations and business transformation
·         Service management and marketing
·         Service operations and productivity
·         Service value networks
·         IT service, customer service, and service satisfaction
·         Service economics and pricing
·         Service engineering, systems, and computing
·         The dynamics of service-oriented system
Email your first and last name, email address, and the title or
preliminary title of your abstract to the Service Science Cluster
Review Coordinator – Allen Federman (adfeds at comcast.net or
adfeds at gmail.com if you have any difficulty) before May 16th. You will
receive a confirmation for you to submit a short abstract (50 words)
to the conference website by May 16. More information regarding the
meeting and submission guidelines is available at
http://meetings.informs.org/charlotte2011.

Thank you for your support for the Service Science Section of the
INFORMS. We look forward to meeting you in Charlotte.

Roland T. Rust, Distinguished University Professor, University of Maryland
Vice President and President-Elect, INFORMS Service Science
rrust at rhsmith.umd.edu

Ming-Hui Huang, Professor, National Taiwan UniversityCluster Chair,
INFORMS Service Science
huangmh at ntu.edu.tw