[AISWorld] FINAL CALL FOR PAPERS: SIG SVC 2011 Workshop (Deadline extension 8th October)

[Tuure Tuunanen]

FINAL CALL FOR PAPERS: SIG SVC 2011 Workshop 

Saturday, December 3, 2011, 8:30-5 PM

浦江厅B or Pujiang Hall B., Shanghai, China

 

The economy may be soft but that is a boon for services spending which is expected to grow from $870 billion this year to over $1 trillion in 2011 according to one forecast (Gartner, 2010).  These investments innovate the management of IT infrastructures, application and system portfolios, data and information provision and use, and business services using new IT-based opportunities. These opportunities play globally with strong services improvements across the globe.  Thus, service-oriented thinking is one of the fastest growing paradigms.  Yet for the public successes of companies such as BMW, Kone, Queensland Health, Proctor & Gamble, and Rolls Royce there are as many failures.  Government and not-for-profit organizations are also radically innovating their services using information technological opportunities. However, these innovations are complex. Thus, research on management, context, service innovation, design, quality, architecture, delivery, execution, and outcomes are all needed. The goal of this workshop is to explore the challenges of services orientation in IT.

You are invited to contribute research paper abstracts and panel presentations according to the following deadlines:

Key Dates for SIGSVC Workshop

Submissions due to Easy chair before October 8 (EXTENDED), 2011
Acceptance Notification: October 22, 2011
Final Changes Due: November 14, 2011
Workshop: December 3, 2011
We expect to accept about 2 panels, 10 full research papers and 10 research in-progress-papers or cases (15 minute presentations and 5 minutes discussion each). Additionally we accept at least 10 posters for presentation and discussion during the lunch.

Possible topics of applied, field and empirical research include, but are not limited to:

Business process integration and management (BPM) of services
Commoditization of hardware, software, business processes (e.g. out-tasking, ITIL, SCORE)
Customer Integration in service design, delivery and operation
Risk management or legal aspects of services
Service business models: issues of excellence and productivity
Service Design methods and practices
Service Engineering
·       Service Oriented Information Technology, Systems and Management
Service systems, components, platforms, technologies, and architectures
Services governance and organizational transformation, operation and service offshoring
Services innovation & management
Servitizing IT-organizations
·       Theories and approaches for integrating and/or sourcing services computing and automated BPM
Theories and approaches to services innovation & management, design & engineering, modeling & simulation, and standardization
Theories, challenges and impacts of service-orientation
Service typologies and their implications for management, IT support and IT-based innovation.
Other services related topics
 

Workshop Organizing Committee

General Co-Chairs:      Stuart Galup, Fons Wijnhoven, and Sue Conger

Local Organizing Chair: Xiuzhen Feng

  

Workshop Program Committee

Chair: Tuure Tuunanen

Program Committee: Stuart Galup, Fons Wijnhoven, Sue Conger, Michael Goul, Roman Beck, Virpi Tuunainen, Erwin Fielt, Tilo Böhmann, Xiuzhen Feng.

 Registration

Registration with ICIS registration:

For Faculty (AIS Members): $55

For Faculty (Non-AIS Members): $65

Students: $35

$75 on-site registration fee at the conference



Facebook site

Please have a look at http://www.facebook.com/pages/SIG-SVC/233810039966915 for the latest news & information regarding the workshop 

Submission Instructions

Send your paper as an attachment in AIS Sprouts-format (http://sprouts.aisnet.org/sprouts-style.html) to https://www.easychair.org/conferences/?conf=sigsvc2011 before October 1. Full papers with a maximum length of 8 pages (excluding references and abstract), research-in-progress papers with a maximum length of 4 pages, and abstracts of both of maximum of 150 words. Also send in your draft poster before October 1.

For the panel proposals send in a one page proposal with at least 5 persons from different institutions stating the objective, importance, expected outcomes, key statements (per participant), and proposed way of getting the visitors involved.

Proceedings & Journal Fast-Tracking

The accepted papers will be published in the AIS Sprouts working paper series after the workshop. Selected full research papers will also be invited for submission to JITTA : Journal of Information Technology Theory and Application (www.jitta.org) as full research papers. 


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