[AISWorld] International Journal of E-Business Research: TOC 7(4) and CFP

[In Lee]

The contents of the latest issue of:
International Journal of E-Business Research (IJEBR)
Official Publication of the Information Resources Management Association
Volume 7, Issue 4, October-December 2011
Published: Quarterly in Print and Electronically
ISSN: 1548-1131 EISSN: 1548-114X
Published by IGI Publishing, Hershey-New York, USA
www.igi-global.com/ijebr

Editor-in-Chief: In Lee, Western Illinois University, USA

PAPER ONE

Overview of Emerging Web 2.0-Based Business Models and Web 2.0 Applications in Businesses: An Ecological Perspective

In Lee, Western Illinois University, USA

Web 2.0 offers business organizations an array of new ways to interact with customers and partners. Web 2.0 is continuously evolving and offers new business models and support business processes, customer relationship management, and partner relationship management. This study reviews some of the major business applications of Web 2.0, and identifies Web 2.0-based business models. Six emerging Web 2.0-based business models were identified: (1) Broad Online Community, (2) Focused Online Community, (3) Social Shopping, (4) Content Intermediary, (5) Virtual World, and (6) Shared Web 2.0 Services. Along with these new Web 2.0-based business models, this study discusses how Web 2.0 applications are used to support activities of traditional businesses in the areas of customers, value networking, capability, and sustainability. Finally, the interaction dynamics between emerging web 2.0-based businesses, existing businesses, and the Web 2.0 tool and application development industry are analyzed from an ecological viewpoint.

To obtain a copy of the entire article, click on the link below.
http://www.igi-global.com/article/overview-emerging-web-based-business/59911

To read a PDF sample of this article, click on the link below.
http://www.igi-global.com/viewtitlesample.aspx?id=59911

PAPER TWO

An Empirical Investigation into the Sources of Customer Dissatisfaction with Online Games

Fan-Chen Tseng, Kainan University, Taiwan
Ching-I Teng, Chang Gung University, Taiwan

Most extant research focused on the attractiveness of online games, but paid scant attention to the sources of customer dissatisfaction with online games. Thus, this study investigates the sources of customer dissatisfaction (dissatisfiers) with online games. From an online survey, this study identified five factors as the sources of customer dissatisfaction: (1) the deceptive behavior of other online gamers, (2) the discourteous behavior of other online gamers, (3) the unattractive design of online games, (4) the ineffective customer support of online game service providers, and (5) the undesirable restrictions or regulations imposed by online game service providers. Findings in this study highlighted the fact that the anonymous and intensive interactions among online customers themselves can result in customer-originated dissatisfiers such as deceptive behavior and discourteous behavior. This study also reminded online service providers of company-originated dissatisfiers such as ineffective customer support and improper constraints.

To obtain a copy of the entire article, click on the link below.
http://www.igi-global.com/article/empirical-investigation-into-sources-customer/59912

To read a PDF sample of this article, click on the link below.
http://www.igi-global.com/viewtitlesample.aspx?id=59912

PAPER THREE

Creating Competitive Markets for Small Businesses with New Media and E-Business Strategy

Mabel T. Kung, California State University at Fullerton, USA
Yi Zhang, California State University at Fullerton, USA

The innovative and dynamic nature of E-business enables small companies to compete with multinational corporations via online marketing. This paper serves as a guide from a practitioner’s perspective to embark in E-business while traditional marketing strategies are diminished. Three E-business adoption models for small enterprises are discussed. Planning involving new media, Internet technological capabilities and marketing strategies are examined. A literature review on new media gives a comprehensive study of online marketing. To evaluate the effectiveness of the E-business approach, a case study of a family chain of hotels is presented.

To obtain a copy of the entire article, click on the link below.
http://www.igi-global.com/article/creating-competitive-markets-small-businesses/59913

To read a PDF sample of this article, click on the link below.
http://www.igi-global.com/viewtitlesample.aspx?id=59913

PAPER FOUR

What is New York’s Amazon Tax on Internet Commerce?

James G.S. Yang, Montclair State University, USA

This paper examines internet commerce taxation. It concerns who is responsible for collecting sales tax - the seller or the buyer, which depends on nexus between the seller and the state. If there is a nexus, it is the seller’s responsibility; otherwise, it is the buyer’s duty. Nexus further depends on physical presence. However, in today’s e-business, the concept of physical presence has changed. Effective June 1, 2008, New York State enacted the so called “Amazon Tax Law” that an out-of-state online retailer is presumed to have nexus with New York State if it enters into a contract with an affiliate in the state to engage in soliciting businesses in the state by means of web site linkage for an annual gross receipts of more than $10,000. As such, the online retailer is required to collect sales tax from the in-state buyer. The concept of physical presence has been extended from employee or office to web site connection. This paper examines its impact.

To obtain a copy of the entire article, click on the link below.
http://www.igi-global.com/article/new-york-amazon-tax-internet/59914

To read a PDF sample of this article, click on the link below.
http://www.igi-global.com/viewtitlesample.aspx?id=59914

PAPER FIVE

Market Transparency in Business-to-Business E-Commerce: A Simulation Analysis

Yasin Ozcelik, Fairfield University, USA
Zafer D. Ozdemir, Miami University, USA

Market transparency refers to the level of current trade information revealed to participants by market makers. This paper analyzes the effect of market transparency on the outcomes of posted-offer style Business-to-Business e-commerce markets. First, increasing market transparency improves the price-tracking ability of sellers, and results in higher efficiency. However, revelation of quantity information on transactions is not very crucial as opposed to price information. Second, although sellers extract significantly higher surplus (profit) than buyers can do in a posted-offer market, the difference vanishes with increasing market transparency. Lastly, sellers in posted-offer markets respond poorly to external demand shocks. Interestingly, the poor price-tracking performance of sellers hurts buyers more. In other words, seller profits are much less sensitive to demand shocks as compared to buyer surpluses.

To obtain a copy of the entire article, click on the link below.
http://www.igi-global.com/article/market-transparency-business-business-commerce/59915

To read a PDF sample of this article, click on the link below.
http://www.igi-global.com/viewtitlesample.aspx?id=59915

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For full copies of the above articles, check for this issue of the International Journal of E-Business Research (IJEBR) in your institution's library. This journal is also included in the IGI Global aggregated "InfoSci-Journals" database: http://www.igi-global.com/EResources/InfoSciJournals.aspx. 
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CALL FOR PAPERS

Mission of IJEBR:

The primary objective of the International Journal of E-Business Research (IJEBR) is to provide an international forum for researchers and practitioners to advance the knowledge and practice of all facets of electronic business. Emerging e-business theories, architectures, and technologies are emphasized to stimulate and disseminate cutting-edge information into research and business communities in a timely fashion. The secondary objective of this journal is to develop a comprehensive framework of e-business by taking a multidisciplinary approach to understanding e-business and its implications on businesses and economies. This journal will serve as an integrated e-business knowledge base for those who are interested in contributing to the advancement of e-business theory and practice through a variety of research methods including theoretical, experimental, case, and survey research methods.

Coverage of IJEBR:

IJEBR appears quarterly and maintains rigorous review processes. Theoretical, experimental, survey, and case studies are all appropriate. Among topics to be included (but not limited) are the following:

•	Applications of new technologies to e-business
•	B2B e-marketplaces
•	Collaborative commerce
•	Developing and managing middleware to support e-business
•	Digital libraries
•	E-business models and architectures
•	E-business process modeling and simulation studies
•	E-business standardizations
•	E-business strategies
•	E-business systems integration
•	E-business technology investment strategies
•	Economics of e-business
•	E-CRM
•	E-finance
•	E-healthcare
•	E-HRM
•	E-SERVQUAL
•	E-TAM
•	E-value chain
•	Electronic communications
•	Electronic markets and infrastructures
•	Electronic supply chain management and the Internet-based electronic data interchange
•	E-marketing
•	E-procurement methods
•	E-payment market
•	E-services
•	Evaluation methodologies for e-business systems
•	Global e-business
•	Intelligent agent technologies and their impacts
•	Interorganizational information systems
•	Location commerce
•	Mobile commerce
•	Online communities
•	Online consumer behavior
•	Outsourcing and e-business technologies
•	Semantic Web
•	Social commerce
•	Social marketing
•	Social network
•	Trends in e-business models and technologies
•	Trust, security, and privacy of e-business transactions and information
•	Valuing e-business assets
•	Virtual organization
•	Web advertising
•	Web-based languages, application development methodologies, and tools
•	Web personalization and mass customization technologies
•	Web services-based e-business systems
•	Web 2.0

and all other related issues that will contribute to the advancement of e-business research. 

Interested authors should consult the journal's manuscript submission guidelines www.igi-global.com/ijebr.

All inquiries and submissions should be sent to:
Editor-in-Chief: Dr. In Lee at I-Lee at wiu.edu