[AISWorld] International Journal of Electronic Government Research (IJEGR): Volume 8, Issue 1

[Vishanth Weerakkody]

The contents of the latest issue of:
International Journal of Electronic Government Research (IJEGR)
Official Publication of the Information Resources Management Association
Volume 8, Issue 1, January-March 2012
Published: Quarterly in Print and Electronically
ISSN: 1548-3886 EISSN: 1548-3894
Published by IGI Publishing, Hershey-New York, USA
www.igi-global.com/ijegr

Editor-in-Chief: Vishanth Weerakkody, Brunel University, UK

EDITORIAL PREFACE

Vishanth Weerakkody, Brunel University, UK
Ramzi El-Haddadeh, Brunel University, UK

To read the preface, click on the link below, and then visit this issue of IJEGR.
http://www.igi-global.com/journal/international-journal-electronic-government-research/1091  


PAPER ONE

Secure e-Government Services: A Comparative Analysis of e-Government Maturity Models for the Developing Regions-The Need for Security Services

Geoffrey Karokola, Stockholm University and Royal Institute of Technology, Sweden
Louise Yngström, Stockholm University and Royal Institute of Technology, Sweden
Stewart Kowalski, Stockholm University and Royal Institute of Technology, Sweden

E-Government offers many benefits to government agencies, citizens and the business community. However, e-Government services are prone to current and emerging security challenges posing potential threats to critical information assets. Securing it appears to be a major challenge facing governments globally. Based on the international security standards - the paper thoroughly investigates and analyzes eleven e-government maturity models (eGMMs) for security services. Further, it attempts to establish a common frame of reference for eGMM critical stages. The study utilizes the Soft Systems Methodology (SSM) of scientific inquiry/ learning cycle adopted from Checkland and Scholes. The findings show that security services (technical and non-technical) are lacking in eGMMs - implying that eGMMs were designed to measure more quantity of offered e-government services than the quality of security services. Therefore, as a step towards achieving secure e-government services the paper proposes a common frame of reference for eGMM with five critical stages. These stages will later be extended to include the required security services.

To obtain a copy of the entire article, click on the link below.
http://www.igi-global.com/article/secure-government-services/64206 

To read a PDF sample of this article, click on the link below.
http://www.igi-global.com/viewtitlesample.aspx?id=64206 



PAPER TWO

Value Sensitive Transfer (VST) of Systems Among Countries: Towards a Framework

Malik Aleem Ahmed, Delft University of Technology, The Netherlands
Marijn Janssen, Delft University of Technology, The Netherlands
Jeroen van den Hoven, Delft University of Technology, The Netherlands

Systems like large technical and operational networks are necessary in modern societies, yet they are costly and time-consuming to develop. Instead of countries and organizations having to build systems from scratch, the transfer of systems is becoming more common. Yet systems reflect the values of the societies in which they are built and of the designers who develop them. Public values differ among cultures and countries; this not only hinders the transfer of systems but results in a lack of their adoption and acceptance by the receiving country. This article investigates the case of the transfer of parliamentary webcasting/telecasting systems from the US to Pakistan to better understand the international transfer of e-government systems. Although the concept of systems transfer is simple, implementing the system within a different cultural setting was more complicated than initially anticipated. The transfer of the system was influenced by the political objectives and cultural differences. Value tensions were found, especially surrounding openness, transparency, and accountability. Hence, the authors propose broadening the perspective on the transfer and development of systems by taking value differences into consideration. Toward this purpose, a framework for designing Value Sensitive Transfers (VST) is proposed.

To obtain a copy of the entire article, click on the link below.
http://www.igi-global.com/article/value-sensitive-transfer-vst-systems/64207
 

To read a PDF sample of this article, click on the link below.
http://www.igi-global.com/viewtitlesample.aspx?id=64207
 


PAPER THREE

A Citizen-Oriented Approach for Evaluating the Performance of e-Government in Sri Lanka

Kanishka Karunasena, RMIT University, Australia
Hepu Deng, RMIT University, Australia

This paper presents an empirical study of the performance of e-government in Sri Lanka from the perspective of citizens within a public value based conceptual framework. The delivery of quality public services, the effectiveness of public organizations, and the achievement of socially desirable outcomes through e-government are considered using the data from several national surveys. The study reveals that e-government in Sri Lanka has not been able to create satisfactory levels of public value due to the weaknesses in both the supply and demand sides of e-government including poor web presence of government, lack of e-services, poor information infrastructure, low information technology readiness of citizens, and low up-take of e-government initiatives. It suggests that the government can improve the public value of e-government by accelerating the development of e-services projects, developing the information and communication technology infrastructure, and taking necessary steps to enhance citizens' information technology readiness.

To obtain a copy of the entire article, click on the link below.
http://www.igi-global.com/article/citizen-oriented-approach-evaluating-performance/64208
 

To read a PDF sample of this article, click on the link below.
http://www.igi-global.com/viewtitlesample.aspx?id=64208
 


PAPER FOUR

E-Policing: Environmental and Organizational Correlates of Website Features and

Characteristics Among Large Police Departments in the United States of America
Melchor C. de Guzman, The College at Brockport, State University of New York, USA
Matthew A. Jones, Portland State University, USA

Increasingly, information technology has pervaded the provision of services by police agencies in the United States. Recent research (Jones & de Guzman, 2010) has illustrated that although most police organizations maintain a web presence, these departments showed significant variations in the quality of their websites and the services they offer through the Internet. Using a sample of 162 large municipal police agencies in the United States, this research isolated the factors that contribute to the adoption of e-government practices. Environmental and organizational factors were tested as explanatory variables. The results indicated that organizational resource constraints had minimal influences on the quality and function of police websites and that officer education appeared as the primary predictor. With respect to environmental factors, population size and their levels of education were significantly related to the features and characteristics of police websites. Likewise, the research examined contingency and institutional theories to explain different features and characteristics of police websites. The data tended to support assumptions made by institutional theory.

To obtain a copy of the entire article, click on the link below.
http://www.igi-global.com/article/policing-environmental-organizational-correlates-website/64209
 

To read a PDF sample of this article, click on the link below.
http://www.igi-global.com/viewtitlesample.aspx?id=64209
 


PAPER FIVE

E-Government Utilization: Understanding the Impact of Reputation and Risk

Lemuria Carter, North Carolina Agricultural and Technical State University, USA
Ludwig Christian Schaupp, West Virginia University, USA
Jeffrey Hobbs, Appalachian State University, USA
Ronald Campbell, North Carolina Agricultural and Technical State University, USA

The implementation of Information and Communication Technologies (ICT) in the public sector has numerous benefits. Government administrators are aggressively seeking ways to enhance the development and implementation of more effective and efficient government services. One electronic government initiative that is growing in importance and popularity is electronic tax filing. This study explores the factors that contribute to e-file utilization. To test the proposed model a survey is administered to 152 taxpayers in the United States. Results of structural equation modeling indicate that performance expectancy, social influence, facilitating conditions, optimism bias, perceived reputation and risk all have a significant impact on e-government usage. Implications for research and practice are discussed.

To obtain a copy of the entire article, click on the link below.
http://www.igi-global.com/article/government-utilization-understanding-impact-reputation/64210
 

To read a PDF sample of this article, click on the link below.
http://www.igi-global.com/viewtitlesample.aspx?id=64210
 

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For full copies of the above articles, check for this issue of the International Journal of Electronic Government Research (IJEGR) in your institution's library. This journal is also included in the IGI Global aggregated "InfoSci-Journals" database: http://www.igi-global.com/EResources/InfoSciJournals.aspx. *****************************************************

CALL FOR PAPERS

Mission of IJEGR:

The mission of the International Journal of Electronic Government Research (IJEGR) is to supply academicians, practitioners, and professionals with quality applied research results in the field of electronic/digital government, its applications, and impacts on governmental organizations around the world. This journal effectively and positively provides organizational and managerial directions with greater use and management of electronic/digital government technologies in organizations. IJEGR epitomizes the research available within e-government while exponentially emphasizing the expansiveness of this field.

Coverage of IJEGR:

IJEGR encourages submissions that reflect the wide and interdisciplinary nature of e-government as a subject and manuscripts that integrate technological disciplines with social, contextual and management issues. Topics to be discussed in the journal include (but are not limited to) the following:

.	Accessibility and usability of e-government Web sites
.	Administrative reform through e-government
.	Assessment of e-government projects
.	Avoidance of technology pitfalls in e-government development
.	Building government-to-government enterprises
.	Citizen-centric services
.	Cyber public relations
.	Digital government and online education
.	Digital rights management
.	E-government and digital divide
.	E-government databases
.	E-justice, law enforcement, and cyber crime
.	Electronic government-to-business collaboration
.	Electronic government-to-government collaboration
.	Electronic healthcare (e-health) services
.	Electronic voting
.	Enterprise architecture at various levels of government
.	E-planning
.	Evaluation of methodologies, approaches, tools, and techniques used for designing and implementing e-government systems
.	Evaluation of public sector information systems
.	Future directions of electronic government
.	Governance and electronic democracy
.	Identity management, data protection, and citizens' privacy
.	Immigration and digital government
.	Impacts/implications of electronic government
.	Implementing e-government systems in transition economics
.	Information availability and access in e-government
.	Information security in e-government
.	Innovative applications and best practices in e-government
.	Inter-agency information sharing in e-government and shared services
.	International integration/collaboration of e-government
.	IT management issues in e-government
.	Local e-government implementation and diffusion
.	Organizational and human factors influencing e-government adoption and diffusion
.	Public and private partnership management
.	Public sector and social inclusion/exclusion
.	Social issues and trust in e-government
.	Socio-economic factors influencing e-government adoption and diffusion
.	Strategic management of e-government
.	Technology adoption and diffusion in the public sector
.	Theories, conceptual models, and frameworks for public sector information systems
.	Transformational government and ICT enabled change in the public sector 

Interested authors should consult the journal's manuscript submission guidelines www.igi-global.com/ijegr.

All inquiries and submissions should be sent to:
Editorial Manager: Ramzi El-Haddadeh at IJEGR at brunel.ac.uk