[AISWorld] IT Services engineering and management and iDMSS: call for chapters

[mmora at securenym.net]

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Call for Chapters.
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Book on: "Engineering and Management of IT-based Service Systems: an
Intelligent Decision-making Support Systems Approach"

Book series: "Intelligent Systems Reference Library"
Springer-Verlag, London Ltd
http://www.springer.com/series/8578


BOOK’S RATIONALE:
A service economy has been recognized as the dominant paradigm in present
times (Chesbrough and Spohrer 2006). Such a service-oriented worldview
demands new engineering and management scientific (both fundamental and
applied) knowledge to cope with the planning, design, building, operation
and evaluation (including the disposal of non adequate) IT-based service
systems (IfM and IBM 2008).  Such challenges emerge from the paradigm
shift from a product-based manufacturing economy to this new
service-oriented one (Dermikan et al. 2011). In turn, Intelligent
Decision-Making Support Systems (i-DMSS) are specialized IT-based systems
that support some or several phases of the individual, team,
organizational or inter-organizational decision making process by
deploying some or several intelligent mechanisms (Forgionne et al. 2002;
Phillips-Wren et al. 2009). In particular, Artificial Intelligence (AI)
has been recognized as a significant enhancement tool for DMSS (Goul et
al. 1992; Eom, 1998) since several decades. However, the utilization of
i-DMSS for engineering and management of IT-based service systems is still
scarce. We believe that fostering its research and utilization is relevant
and needed for advancing the progress of IT-service systems. Consequently,
in this book will pursue to following academic aims: (i) generate a
compendium of quality theoretical and applied contributions in Intelligent
Decision-Making Support Systems (i-DMSS) for engineering and management
IT-based service systems (ITSS); (ii)  diffuse scarce knowledge about
foundations, architectures and effective and efficient methods and
strategies for successfully planning, designing, building, operating, and
evaluating i-DMSS for ITSS, and (iii) create an awareness of, and a bridge
between ITSS and i-DMSS academicians and practitioners in the current
complex and dynamic engineering and management ITSS organizational (Mora
et al. 2011).
(References available upon request).

TOPICS OF INTEREST:

High quality fundamental or applied research-oriented chapters are welcome
on the following key topics:

Section I.  Foundations on IT-based Service Systems

Topics: fundamental concepts, models/architectures, frameworks/schemes or
theories for planning, designing, building, operating or evaluating
IT-based service systems using i-DMSS.

Section II. Cases on Engineering and Management of IT-based Service
Systems supported by
i-DMSS

Topics: cases of innovative real or potential (proof of concept) i-DMSS
applications for supporting the planning, designing, building, operating
or evaluating of IT-based service systems in the main service domains such
as: financial, legal, healthcare, logistics, educational, and military.
AI-based technologies as such: logic rule-based systems, ontology-based
systems, machine learning techniques,  multi-agent systems techniques,
neural networks systems, fuzzy logic systems, cased-based reasoning
systems, genetic algorithms techniques, data mining algorithms,
intelligent agents, user intelligent interfaces among others are welcome.

Section III. Trends and Challenges on Engineering and Management of
IT-based Service Systems supported by i-DMSS

Topics: emergent AI-based technologies, integrations of these
technologies, and the implications, challenges and trends for supporting
the individual, team, organizational or inter-organizational
decision-making processes applied to IT-based service systems, from a
technical and organizational perspective.

IMPORTANT DATES:

June 30, 2012 – submission deadline of a 3-page chapter proposal including
title, authors and their affiliations, and a 500-word abstract (chapter
goal, problem statement, main related work, research method, and expected
contributions), and a list of main references.

July 31, 2012 – notification deadline of accepted chapter proposals for
its full elaboration.

September 31, 2012 – submission deadline of first version of full chapters.

November 15, 2013 – notification deadline of editorial results
(definitively accepted chapter, conditioned chapter, or definitively
rejected chapter).

February 28,  2013 – submission deadline of second improved version of
conditioned chapters.

March 31, 2013 – notification deadline of definitive editorial decision on
conditioned chapters.

April 15, 2013 – submission deadline of camera-ready versions of accepted
chapters.

November to December 2013 – estimated publishing period.


SUBMISSION PROCESS:
Interested authors, please send your 3-page chapter proposal before or on
June 30, 2012, to Dr. Manuel Mora at mmora at securenym.net with copy to
dr.manuel.mora.uaa at gmail.com. Each chapter proposal will be evaluated by
book guest co-editors with support of senior experts in the specific
themes. Tentative accepted proposals will be asked to be fully elaborated
for their first academic evaluation. It will be realized in a blind-mode
by at least two external reviewers. Conditioned chapters will have an
additional opportunity for being improved and evaluated. In the second
evaluation, a definitive editorial decision among: accepted or rejected
will be reported.  All of the accepted chapters must be submitted
according to the Editorial publishing format rules timely. Instructions
for authors can be downloaded at:
http://www.springer.com/cda/content/document/cda_downloaddocument/T1-book.zip?SGWID=0-0-45-392600-0


EDITORS:
Manuel Mora, EngD, Autonomous University of Aguascalientes, Mexico
Jorge Marx Gómez, PhD,  Oldenburg University, Germany
Leonardo Garrido, PhD, Tecnológico de Monterrey, Campus Monterrey, México
Francisco Cervantes-Pérez, PhD, CCADET, UNAM, México
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