[AISWorld] CFP - Transforming Government: People, Process & Policy (Special Issue on Benefits Realised from the Use of Social Media in Transforming Government)

Muhammad Kamal Muhammad.Kamal at brunel.ac.uk
Mon Jul 23 12:53:23 EDT 2012

Dear Colleagues

We would like to invite you to submit your work in the forthcoming Special Issue of Transforming Government: People, Process and Policy (TGPPP).


SPECIAL ISSUE - Benefits Realised from the Use of Social Media in Transforming Government

Transforming Government: People, Process & Policy (TG:PPP) - Transforming Government publishes leading scholarly and practitioner research on the subject of transforming Government through its people, processes and policy. Unique and progressive in its approach, the journal seeks to recognise both the multidisciplinary and interdisciplinary perspectives of e-Government, and welcomes both pure and applied research that impacts central and local Government. International perspectives are also welcome. The journal is also interested in exploring how research carried out in the private sector can be applied to the public sector as a means of improving efficiency and effectiveness. The journal is in its sixth year of publication.


As citizens become more Internet and technology-savvy and receive more efficient e-Services from the private sector, they anticipate even better and more receptive and equally efficient services from the public sector. Internet is highly acknowledged as a key mediator in providing improved public services to the citizens. Early forms of e-Democracy such as the forums echo the notion behind today's Web 2.0. Regardless of much advancement in this area, the growth of citizen-centered e-Government has been moderately slow-moving worldwide. The latter can be seen as a consequence of the reluctance by public sector key stakeholders in taking pivotal steps from a conventional system of government towards more participatory and direct democracy. The emergence of Web 2.0 as a trend among the students has now transformed into a global phenomenon and is having a significant influence on government organisations. In the recent years, there have been a plethora of discussions in academia on the potential of Web 2.0 technologies in transforming government. Advocates claim that Web 2.0 technologies have the potential to create truly transformative opportunities in relation to the key issues of transparency, accountability, communication and collaboration and to promote civic engagement in the public domain. Government organisations can benefit from using Web 2.0 and other social media tools in facilitating citizens' participation in government policy-making processes. In doing so, governments can adopt social media as it can be a powerful tool to support revitalise public participation and monitor and resolve issues in the local communities. Even though the literature explores how governments may leverage Web 2.0 primarily for communication, collaboration and information dissemination, there are limited studies investigating the benefits realised from the use of social media in transforming government. The rapid adoption of social media tools by the citizens clearly indicates the government's use of the Web to reach the Internet audience. Nevertheless, there still appears to be limited coherent and methodical efforts to document benefits from governments´ use of Web 2.0 technologies. Like any other IT or IS investment, social media investments in government organisations require thorough planning, as they depend on organisational change in terms of culture, people, structure and processes to be managed in order to obtain effective results and benefits realised. As a result, an organised and investigative research is indispensable to understand the benefits from the use of social media in transforming government.


This special issue of the TGPPP aims to target those papers that document realised benefits from the use of social media in transforming government and papers that improve our understanding of how social media can be applied to achieve various benefits. In addition, it aims at reflecting and analysing global e-Government implementation efforts and the associated social media issues by combining relevant studies of theory and practice. The investigation of the different social media applications and relevant strategies in the public domain is vital to understand how the exchange of information between governments and citizens may considerably change the way in which the public domain operates, develop new ways of governing, and/or augment distinct forms of participation. The special issue aims to cover both conceptual (including theoretical grounding) and empirical studies that address various aspects of social media in transforming government to set the stage for future research direction in realising fully integrated and citizen centric e-Government services.


The guest editors invite papers from around the world that combine technical, managerial, organisational and/or socio-economic aspects social media in transforming government. Submissions to be considered for this special issue may deal with, but are not limited to the following:

 *   The impact of Web 2.0 and Web 3.0 in transforming government.
 *   Government 2.0 or Government 3.0.
 *   The influence of Web 2.0, social media, cloud computing in transforming government.
 *   Cases of Web 2.0 or Web 3.0 in government sector organisations.
 *   Significance of social media in transforming government.
 *   Methods and methodologies to support and understand the implementation and use of social media in transforming government.
 *   Effects of social computing and social networks in government sector organisations.
 *   Role and impact of Facebook, Twitter, Wikis, Blogs, YouTube, and Micro-Blogs in government sector organisations.
 *   Theories applied on social media in transforming government.
 *   Benefits realised from deploying the different Web 2.0 technologies and tools.
 *   And other relevant topics and issues that may influence, relate to or impact on transformational government.


Manuscripts should not normally exceed 7000 words and should be submitted electronically as a MS Word document to Muhammad Kamal at muhammad.kamal at brunel.ac.uk<mailto:muhammad.kamal at brunel.ac.uk>. Detailed instructions/author guidelines for the preparation of manuscripts are provided on the journal weblink<http://www.emeraldinsight.com/products/journals/author_guidelines.htm?id=tg>. Please strictly follow these guidelines before making a submission.  All submissions must be original and may not be under review by another publication.  All submitted papers will be reviewed on a double-blind, peer review basis.


Submission Due: October 8th 2012

Review Results Due to Authors: November 5th 2012

Deadline for Revised Paper Submission: November 30th 2012

Final Decision on Papers: December 7th 2012

Final Camera Ready Papers Due from Authors: December 17th 2012


Muhammad Kamal
Guest Editor
Brunel University, Business School
Middlesex, Uxbridge, UB8 3PH, United Kingdom
Tel: +441895267728
E-mail: muhammad.kamal at brunel.ac.uk<mailto:muhammad.kamal at brunel.ac.uk>

Leif Skiftenes Flak
Guest Editor
Department of Information Systems
University of Agder, Kristiansand, Norway
Tel: +4738141614
E-mail: leif.s.flak at uia.no<mailto:leif.s.flak at uia.no>

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