[AISWorld] CFP AMCIS 2013: Social Media in the Public Sector (eGovernment track)
Panagiotis.Panagiotopoulos at brunel.ac.uk
Thu Jan 3 12:12:15 EST 2013
CALL FOR PAPERS
19th Americas Conference on Information Systems
Chicago, Illinois, August 15-17, 2013
Mini-track: Social Media in the Public Sector
This mini-track invites papers that use case studies, surveys or other methods to advance our understanding of social media in the public sector. In particular, we welcome papers that attempt to provide new insights through theories, models or online research data collection methods and social media analytics. During the last few years, public sector organizations have experimented with the broad spectrum of social media applications. Social networking sites, blogging, microblogging, wikis and Web 2.0/3.0 tools have been deployed to support the work of public administration and enhance the creation and delivery of value to the public. These tools have been considered as a source of significant innovation that can even enable new types of relationships with citizens and other government stakeholders. The objectives and value proposition of social media in the public sector seem to be dynamically evolving along the social and technical characteristics of the tools themselves.
• Social media in the creation and delivery of public value such as openness and transparency. • Theoretically grounded case studies that demonstrate the negative or positive impact of social media in the public sector in the context of specific events or initiatives. • The role of social media in emergency management and communication with the public. • Studies focused on the impact of social media in public health care. • Strategies and policies for the planning and implementation of social media in the public sector. • Social, legal and ethical issues of social media in the public sector, including theoretical perspectives on the concept of Government 2.0 and its practical implications. • Cost/benefit perspectives and further managerial issues related to evaluating social media in the public sector. • Theories and models of citizen-government relationships on social media. • New perspectives on researching social media in the public sector, specifically approaches using online data collection techniques and social media analytics.
Paper submission deadline: 22 February 2013 11:59 p.m. Central Time
For more information about submissions please visit http://amcis2013.aisnet.org/
We welcome discussions about paper submissions.
Email: Laurence.Brooks at brunel.ac.uk
Brunel University, London, UK
Email: Panagiotis.Panagiotopoulos at brunel.ac.uk
Brunel University, London, UK
Email: rm.itm at cbs.dk
Copenhagen Business School, Denmark
Dr Panos Panagiotopoulos
Part time Lecturer in Information Systems
Brunel University, London
Office line: +44 (0) 1895 266861
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