[AISWorld] New Textbook "Fundamentals of Business Process Management"

Jan Mendling contact at mendling.com
Fri Mar 8 14:37:43 EST 2013

Dear colleagues,

We are happy to announce the availability of a new textbook on Fundamentals
of Business Process Management.

Dumas, M., La Rosa, M., Mendling, J., Reijers, H.A.
Fundamentals of Business Process Management 2013, XXVII, 399 p. 161 illus.,
7 in color.
ISBN 978-3-642-33142-8

Business Process Management (BPM) is the art and science of how work should
be performed in an organization in order to ensure consistent outputs and to
take advantage of improvement opportunities, e.g. reducing costs, execution
times or error rates. Importantly, BPM is not about improving the way
individual activities are performed, but rather about managing entire chains
of events, activities and decisions that ultimately produce added value for
an organization and its customers.

This textbook encompasses the entire BPM lifecycle, from process
identification to process monitoring, covering along the way process
modelling, analysis, redesign and automation. Concepts, methods and tools
from business management, computer science and industrial engineering are
blended into one comprehensive and inter-disciplinary approach. The
presentation is illustrated using the BPMN industry standard defined by the
Object Management Group and widely endorsed by practitioners and vendors

In addition to explaining the relevant conceptual background, the book
provides dozens of examples, more than 100 hands-on exercises - many with
solutions - as well as numerous suggestions for further reading. The
textbook is the result of many years of combined teaching experience of the
authors, both at the undergraduate and graduate levels as well as in the
context of professional training. Students and professionals from both
business management and computer science will benefit from the step-by-step
style of the textbook and its focus on fundamental concepts and proven
methods. Lecturers will appreciate the class-tested format and the
additional teaching material available on the accompanying website

Features & Benefits:
+ Encompasses the whole BPM lifecycle, including process identification, 
+ modelling, analysis, redesign, automation and monitoring Class-tested 
+ textbook complemented with additional teaching material on the 
+ accompanying website Covers both relevant conceptual background, 
+ industrial standards and actionable skills

BPM - business process management - BPMN - process analysis - process
automation - process discovery - process improvement - process intelligence
- process mining - process modeling - workflow management system
Read more detailed information :
(including detailed table of contents and sample chapter): 

E-Book available under:



More information about the AISWorld mailing list