[AISWorld] 2nd Call for Papers: HICSS 2014 Minitrack: Innovation, Design, and Development of ICT Enabled Services

[Tuure Tuunanen]

DECISION ANALYTICS, MOBILE SERVICES AND
SERVICE SCIENCE

Minitrack: Innovation, Design, and Development of ICT Enabled Services

The purpose of the minitrack is to draw researchers’ attention to  Innovation, Design, and Development of ICT Enabled
Services for both Consumers and Enterprises. It provides a discussion forum for researchers interested in fostering a
service-based approach to these areas as well as an opportunity to present and debate both design and theory-based
solutions to the problems facing industry in the deployment of ICT enabled services. In a broad sense, ICT enabled
services can be defined as “.. systems that enable value co-creation through the development and implementation of
information and communication technology enabled processes that integrate system value propositions with customer
value drivers.” ICT enabled services go beyond the well-known web-based services. Examples that meld the worlds of
bits and atoms include NFC enabled Air New Zealand frequent flyer cards that facilitate check-in and identity
verification, mobile ticketing services for public transport, digital services for music festival participants to interact and
co-create with each other before, during, after the event, smart television services and content, tablet-based services for
ordering food and drinks at a casino or restaurant, etc.

This emerging area of research raises interesting questions. For example, traditional development approaches focus on
improving the efficiency and effectiveness of organizational processes. The design of ICT enabled services may,
however, require an emphasis on the socio-psychological aspects, such as the value-in-use and user/consumer/co-creator
experiences.

The shift of consumer and enterprise personnel from  users to  co-creators of value, calls for a significant re-appraisal of
our current design and development approaches. Relevant topics for this minitrack include (but are not limited to):

- ICT enabled services, mobile services, and consumer information systems
‐ Discovery, fuzzy-front end, and innovation processes
‐ Design, and development processes and methodologies
‐ Analytics supported innovation, design, and development
‐ Socio-psychological aspects
‐ Temporo-spatial relevance
- Consumer and enterprise user aspects
‐ Service ecosystems
‐ Social networking
‐ Location aware services
‐ Hedonic ICT enabled services
‐ Understanding social and cultural contexts
‐ Consumerization of enterprise services

*** Important Dates: 
June 15, 2013 		Submit full manuscripts for review as instructed
August 15, 2013 		Acceptance notices to authors
September 15, 2013	Final paper versions due 
October 15, 2013   	Author registration deadline (at least one author must register)
January 6-9, 2014	Conference

***How to Submit a Paper:
Follow Author Instructions posted on the conference web site 
http://www.hicss.hawaii.edu/hicss_47/apahome47.htm

*** Minitrack Co-Chairs
Tuure Tuunanen (Primary Contact)
University of Jyväskylä
tuure at tuunanen.fi

Tilo Böhmann
Universität Hamburg
tilo.boehmann at uni-hamburg.de

David Tilson
Simon Graduate School of Business Administration
University of Rochester
david.tilson at simon.rochester.edu

***About HICSS: 

Now in its 47th year, the Hawaii International Conference on System Sciences (HICSS) is one of the longest-standing continuously running scientific conferences. This conference brings together researchers in an aloha-friendly atmosphere conducive to free exchange of scientific ideas. Unique characteristics of the conference include:

• A matrix structure of tracks and themes that enables research on a rich mixture of computer-based applications and technologies.
• Three days of research paper presentations and discussions in a workshop setting that promotes interaction leading to additional research.
• A full day of Symposia, Workshops, and Tutorials. See Program Components for additional detail.
• A truly international experience with participants usually from over 40 countries, (approximately 50% non-US).
• Papers published in the Proceedings by the IEEE Computer Society Press and carried in the IEEE digital library Xplore. Access to HICSS papers is in the top 2% of IEEE Conferences.
• Paper presentations and discussions which frequently lead to revised and extended papers that are published in journals, books, and special issues.
• A keynote address and distinguished lecture which explore particularly relevant topics and concepts.
• Best Paper Awards in each track which recognize superior research performance.
• HICSS is the #1 IS conference in terms of citations as recorded by Google Scholar.
Recent research that shows HICSS ranked second in citation ranking among 18 Information Systems (IS) conferences[1], ranked third in value to the MIS field among 13 Management Information Systems (MIS) conferences[2], and ranked second in conference rating among 11 IS conferences[3]. See References.

The Australian Government's Excellence in Research project (ERA) has given HICSS an "A" rating, one of 32 Information Systems conferences so honored out of 241 (46-B and 146-C ratings). Data supplied by the Australian Research Council, December 2009 can be viewed at 
http://lamp.infosys.deakin.edu.au/era/?page=cfordet&selfor=0806



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