[AISWorld] Reminder: CFP-Best Practices in Social Media at Non-profit, Public, Education, and Healthcare Organizations

[G.F.Khan]

*<apologies for cross-posting>*
*

Call for Papers:  **Best Practices in Social Media at Non-profit, Public,
Education, and Healthcare Organizations, *A special issue of *Social
Science Computer Review* (SSCR) Journal.

*Guest Editors*
Gohar Feroz Khan, Korea University of Technology & Education, email:
gohar.feroz at kut.ac.kr
Mark C. Hoffman, Grand Valley State University, email: hoffmanm at gvsu.edu
Tomasz Misztur, Cracow University of Economics Poland, email:
miszturt at uek.krakow.pl

*Key Dates*
Deadline for Submissions: July 30, 2013
First Review Due: September 30, 2013
Author Notification: October 15, 2013
Revised Version Due: November 30, 2013
Acceptance: December, 15, 2013
Special Issue Published: Early 2014

*Introduction*
Interaction facilitated by social media is becoming an integral part of
life in contemporary society, tweaking the human psyche’s deep need to
connect. Having changed the creation, sharing, and consumption of
information, it inevitably must be integrated into the operation of most
human organizations. While some organizations readily adapt themselves to
social media, the majority have struggled. While many public-serving
organizations are trying to embrace social media, these government,
nonprofit, education, and healthcare organizations have complex legal and
ethical environments that create special concerns and constraints. For
these organizations, social media can be a challenge to: perceived
non-partisanship and fairness; student, patient, victim, or client
confidentiality; facility security; employee productivity; protection of
intellectual capital; information and reputation management; and regulatory
compliance and enforcement processes.
The special issue of SSCR aims to investigate and understand different
aspects of social media use in government, nonprofit, education, and
healthcare organizations. We are soliciting original contributions in the
form of evidence-based, “best practices” studies, scholarship on legal and
ethical issues, case studies, and empirical research. All lenses of
inquiry, including strategic, organizational, behavioural, legal, economic,
and technical are encouraged. We are particularly interested in
interdisciplinary and international research that develops and applies
multiple perspectives. We are interested in success stories, but we believe
that valuable lessons can be learned from failures as well. Areas to
address include, but are not limited to, those listed below:
*Best practices*

   - How are government, nonprofit, education, and healthcare organizations
   using social media to engage, educate, connect and collaborate with their
   external communities? Or with their volunteers and employees?
   - What should employees say and how should they identify themselves when
   using social media? Will their contacts differentiate their personal
   activity from their official activity?
   - How is both freedom of speech and a safe, civil environment ensured in
   a social media environment?
   - How can privacy and security be protected when photos, videos, and
   comments are distributed live, and then quickly redistributed?
   - What should be done when third parties (such as former employees and
   contractors) violate the privacy of clients, expose confidential
   information, or disseminate misinformation?
   - How are employees and volunteers informed about social media policies?
   - How is the effectiveness of a social media strategy monitored and
   measured?
   - What mechanisms retard the spread of scams, misinformation and
   manipulations.


*Empirical questions*

   - What are the costs and risks associated with integrating social media?
   - How do social media influence administrative ethics and
   professionalism?
   - How is social media bridging international and jurisdictional borders?
   - Do social media enhance or hinder connections to specific audiences
   based on age, income, or other socio-demographic characteristics?
   - Which social media tools are most used and most effective?
   - How often do social media support knowledge-sharing between
   organizations?
   - How much do social media improve fund-raising and volunteer
   recruitment efforts?
   - What is the cost of social media addiction in the workplace?


*Submission Guidelines*
Original Manuscripts should be prepared according to the SSCR author
guidelines available at
http://sm-insight.wikispaces.com/SSCORE+Special+Issue+Submission+Guidelines

About SSCR*SSCR* is an interdisciplinary journal covering social science
instructional and research applications of computing, as well as societal
impacts of information technology. Published quarterly, topics include:
artificial intelligence, business, computational social science theory,
computer-assisted survey research, computer-based qualitative analysis,
computer simulation, economic modeling, electronic modeling, electronic
publishing, geographic information systems, instrumentation and research
tools, public administration, social impacts of computing and
telecommunications, software evaluation, and world-wide web resources for
social scientists.
*Impact Factor:* 1.075
*Ranked:* 58 out of 99 in Computer Science, Interdisciplinary Applications,
26 out of 89 in Social Sciences, Interdisciplinary and 28 out of 83 in
Information Science & Library Science. Source: 2011 Journal Citation
Reports® (Thomson Reuters, 2012)
Journal web-site: http://ssc.sagepub.com/

*Send inquiries and manuscripts to Dr. Khan at gohar.feroz at gmail.com,
Phone: +82-10-5510-8071*
*
*

-- 

Khan, Gohar Feroz (PhD)
Assistant Professor
School of Industrial Management
Korea University of Technology & Education (KoreaTECH)
1600 Chungjol-ro Byungcheon-myun
Cheonan city, 330-708, South Korea
Office: 82-41-560-1415; Mobile: +82-10-5510-8071
email: gohar.feroz at gmail.com/gohar.feroz at kut.ac.kr

Founding Director SMInsight: http://sm-insight.wikispaces.com/Introduction
Associate Editor JCEA: http://eastasia.yu.ac.kr/
Research: http://laton.wikispaces.com/Brief+Vita
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