[AISWorld] Call for Abstracts: 2014 INFORMS/ AMA Frontiers in Service Conference

Sunil Mithas smithas at rhsmith.umd.edu
Mon Sep 23 19:23:05 EDT 2013


The 23nd Annual Frontiers in Service Conference will be held June 26-29,
2014 in Miami, Florida, USA, hosted by the School of Business
Administration at the University of Miami. The 2014 Frontiers in Service
Conference, sponsored by the American Marketing Association, INFORMS, the
University of Maryland’s Center for Excellence in Service, and the
University of Miami’s Center for International Business Education and
Research is the world’s leading annual conference on service research and
management. It attracts prominent thought leaders and industry experts from
around the world to share cutting-edge knowledge and best practices.

The conference will cover a wide variety of service topics, including
service science, service marketing, service operations, and service
management.  Service academics and practitioners are invited to submit
one-page abstracts for possible presentation at the conference.  Case
studies by business practitioners are encouraged, and a "Best Practitioner
Presentation" will be awarded at the conference. There will also be a
pre-conference doctoral consortium organized by the AMA SERVSIG.

Please submit your abstract by *Nov 22, 2013* online at:

http://bus.miami.edu/frontiers2014/call-for-abstracts/submit/

*Important Dates*

Abstract submission deadline:                                   Friday,
November 22, 2013

Author notification of accepted presentations:          Friday, January 24,
2014
Conference registration deadline for speakers:         Friday, May 9, 2014


Please check http://bus.miami.edu/frontiers2014 for further information and
updates.

*Conference Date & Venue: * June 26-29, 2014, Miami, Florida, USA

*Conference Co-Chairs: *A. Parasuraman (University of Miami) and Roland Rust

                                                            (University of
Maryland)

*Conference Committee Members: *Charles Colby (Rockbridge Associates,
Inc.), Ming-Hui
Huang (INFORMS Service Science Section & National Taiwan University),
Werner Kunz (AMA SERVSIG & University of Massachusetts-Boston), Lia
Patricio (University of Porto), Jim Spohrer (IBM) and Michael Tsiros
(University of Miami)

-- 
Sunil Mithas, PhD
Associate Professor and Associate Chair
Research Director, Center for Excellence in Service
Department of Decision, Operations and Information Technologies
Robert H. Smith School of Business
4357 Van Munching Hall
University of Maryland
College Park, MD 20742-1815
240- 780 2595 Cell
smithas at rhsmith.umd.edu
http://terpconnect.umd.edu/~smithas/
http://thedigitalintelligence.com
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