[AISWorld] CFP: 2014 Conf-IRM (Ho Chi Minh City, Vietnam) - Track "IT Service Management, Service Computing and Engineering"

[Yong Jin Kim]

2014 International Conference on Information Resources Management 

Ton Duc Thang University Ho Chi Minh City, Vietnam May 21-23, 2014

** Conf-IRM is an AIS Affiliated Conference **

** Call for Papers **

Track: "IT Service Management, Service Computing and Engineering"

Submission deadline: January 11, 2014(Extended)
Web: http://conf-irm2014.tdt.edu.vn

TRACK CO-CHAIRS
Rob Benyon, Rhodes University, South Africa Yong Jin Kim, Sogang University,
South Korea Edward W.N. Bernroider, WU Vienna, Austria

TRACK COVERAGE
Recently the transformative power of IT services has been noted by various
disciplines as well as the IS area. To understand the very nature of IT
services as the transformative force to both IS industries and other
industries is critical for advancing future economic growth. 
In this track we seek to explore the status of international comparative
research in IT services. This includes the general application and
understanding of Service Management as well as how the ideas relate to IT
services. Additionally, we would like to see how this integrates with other
parts of the firm such as manufacturing and engineering.

RECOMMENDED TOPICS
This track encourages the submission of research papers,
research-in-progress papers, teaching cases, and panel proposals in the
following areas (but not limited to):
- Service Innovation and Management
- Best practice in IT Service
- The manufacturing-service interface
- Service operations aspects in general
- ISO/IEC 20000
- Service Desk & Incident Management
- Service Continuity Management
- Service Strategy
- Service Design
- Service Transition
- Continual Service Improvement
- Service Offerings and Agreements
- Hospitality IT Service Systems
- Information Processing and Engineering
- Service Performance Management

Submission requirements:
http://conf-irm2014.tdt.edu.vn/callforpapers.htm
Submission system:
http://conf-irm2014.tdt.edu.vn/submission.htm

Important Dates
Submission deadline: January 05, 2014
Notification of Acceptance/Rejection: February 19, 2014 Final Submission due
date: March 07, 2014 Early Registration due date: March 21, 2014

We look forward to receiving your submission.

Rob Benyon, Yong Jin Kim, Edward Bernroider

(Track Co-Chairs)




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