[AISWorld] Submission Extension: CHB ​Special Issue-Smart Tourism Systems: Convergence of Information Technologies, Business Models and Experiences

Chulmo Koo helmetgu at gmail.com
Thu Jun 26 00:58:15 EDT 2014


​*Special Issue**: **Smart **Tourism Systems**: **Convergence of
Information Technologies, Business Models** and **Experiences*

 *Theme*

What is “smart” tourism and why is it important? Maybe hard to define, but
one can state that smart means better than “usual” results, and also
“optimized for a specific need” and in a specific context. Smartness also
refers to networking, by means of cooperation with others, either humans or
businesses, one can create better results. At the end, it shifts
competition onto the network level; you do not compete individually but as
a cooperating group. Such an approach may also imply blurring boundaries.

When looking into tourism, one can observe the emergence of such types of
“smart tourism systems”. This happens on the individual behavior level as
well as on an organizational / business level. Smartness needs a
cooperation medium (or kit), a type of an underlying operating system.
Information technology plays this crucial role, and it is an enabler; a
necessary but not sufficient condition. Digital networks or platforms play
an important role in today’s tourism, integrating different stakeholders.
However, what might be missing is the explicit notion of smartness, of
identifying the crucial ingredients of this new concept to outperform
others. Smart digital tourism systems engage across speedy and flexible
(also ad-hoc) networks with anyone, anywhere, anytime.

In sum, this special issue is a first attempt to identify the concept and
reality of “smart tourism systems” where the tourism network participants
are linked, also ad-hoc, and their intelligence is combined to achieve an
overall “smart” result.


*T**opics*

The special issue’s particular interest lies on papers that focus on
(1) People:
smart tourists’ behavior (2) Organization: smart business networks,
(3) Technology
& Media: smart contents, product, devices, and process innovations. The
concepts may be vague, but it is important and could provide a next step to
conceptualize e-tourism. The following topics may be addressed.

·         Concepts and theories of smart tourism systems

·         Case studies

·         Technologies for smart tourism

·         Electronic brokerage and marketplaces

·         Swarms, social network services and collective decision making

·         IT architectures and models for smart tourism

·         Smart business models and the role of IT

·         Barriers and ingredients for the developments of smart systems

·         Acceptance, adoption, and diffusion of smart tourism systems

·         Ensuring privacy and security in smart tourism infrastructures

·         Impact of smart technologies on traditional tourism

·         Policy, strategy, management of smart tourism

·         Smart tourism business processes

·         Network analysis of a networked tourism industry

·         Business intelligence for smart tourism technologies and services

·         Research methods for the analysis of smart tourism related
phenomena

*Important deadlines*


Submission Deadline:

​20 August 2014




*Guest Editors:*

Hannes Werthner

Hannes Werthner is a professor at Vienna University of Technology, Austria,
and head of the e-commerce group.

hannes.werthner at ec.tuwien.ac.at

Chulmo Koo

Associate Professor of College of Hotel and Tourism Management

Kyung Hee University, South Korea

helmetgu at khu.ac.kr

Ulrike Gretzel

Professor of Tourism, UQ Business School, University of Queensland,
Australia

Email: u.gretzel at business.uq.edu.au

Carlos Lamsfus

Dr. Carlos Lamsfus is a senior researcher at CICtourGUNE

carloslamsfus at tourgune.org

​

-- 
*****************************
Chulmo Koo, Ph.D.
Associate Professor, the College of Hotel & Tourism Management
Kyung Hee University
26 Kyunghee-daero, Heogi-dong, Dongdaemun-gu, Seoul 130-701,
Republic of Korea
Office:+82-2-961-2349 / Fax:+82-2-964-2537
Mobile:+82-10-2505-1393
e-mail: helmetgu at khu.ac.kr
*****************************
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