[AISWorld] CfP AIS SIG Services Pre-ICIS Workshop (14 December 2014) - Service Systems Engineering and Management

[Böhmann, Tilo]

* Apologies for cross-posting *

Annual AIS SIG Services Pre-ICIS Workshop
14 Dezember 2014
Auckland, New Zealand

Special theme: Service Systems Engineering and Management

Private and public organizations alike increasingly use service logic to develop and manage their activities, creating new opportunities for innovation. Likewise, information systems researchers have adopted service as a key concept for IS research and contributed substantially to service science. 

Lately, service researchers within and outside the IS community have proposed to emphasize a systems perspective for researching service phenomena. In fact, many breakthroughs in key areas such as health, energy, or mobility require the design and/or transformation of service systems. Moreover, these service systems leverage ICT to integrate dispersed resources, interact with customers in new ways, or create platforms for ecosystems of service providers. The systemic view shifts the emphasis from individual services towards business models, service architecture, and novel modes of interaction and resource integration of interconnected service systems. Moreover, future service system innovation will be data-driven and leveraging novel analytical approaches for optimizing service use and resource consumption. Thus, research and innovation benefit from adopting a service system perspective.

While the annual workshop of AIS SIG Services is open to all research at the intersection of service science and IS research, we specially welcome submissions that address service systems engineering and management. This is in line with the previous two workshops that focused on service innovation and the systems-of-systems idea in services, respectively.

This year’s workshop will make awards for the best workshop paper, the best reviewer, and for the best theme paper. While papers adhering to the theme are encouraged, research in other service science domains will also be considered. Potential topics areas include (but are not exclusive to):

- Service ecosystems, service architecture, service modularity
- Service (system) business models
- Cyber-physical systems and services
- Case studies and pilot studies on service system innovation in specific domains, such as health, mobility, or energy
- (Open) service innovation
- Service (system) design and engineering approaches, methods and practices
- Services (system) governance and organizational transformation
- Systems-of-systems thinking in service
- Service and crowd-sourcing or micro-tasking
- Theories, challenges and impacts of service-orientation
- Digital innovation in information services (data centers, e-publishing, social media)
- Service provisioning, Cloud services
- Servitizing and managing servitized IT organizations
- Customer Integration in service design, delivery and operation
- Services modeling & simulation
- Risk management or legal aspects of services
- Service prototyping, testing, and evaluation
- Service typologies and their implications for management, IT support and IT-based innovation
- Pedagogy and teaching of services-related topics


Key Dates for SIGSVC Workshop
 
- Submissions due before September 8th, 2014
- Author notification: October 13th, 2014
- Camera ready papers due: November 17th, 2014
- Optional Dinner: December 13th, 2014
- Workshop: December 14th , 2014


General Chair: 
Tilo Böhmann, University of Hamburg, Germany

Workshop Program Committee:
Steven Alter, University of San Francisco, USA
John Beachboard, Idaho State University, USA
Roman Beck, IT University of Copenhagen, Denmark
Rob Benyon, Rhodes University, South Africa
Daniel Beverungen, University of Münster, Germany
Christoph Breidbach, University of Melbourne, Australia
Sue Conger, University of Dallas, USA
Michael Goul, University of Arizona, USA
Bill Hefley,  University of Pittsburgh, USA
Christian Janiesch, University of Würzburg, Germany
Stephen Kwan, San Jose State University, USA
Fu-ren Lin, National Tsing-hua University, Taiwan
Manuel Mora, Autonomous University of Aguascalientes, Mexico
Mary Tate, Victoria University of Wellington, New Zealand
Gerhard Satzger, Karlsruhe Institute of Technology, Germany
Ada Scoupola, Roskilde University, Germany
Virpi Tuunainen, Aalto University, Finland
Tuure Tuunanen, University of Jyväskylä, Finland
Fons Wijnhoven, University of Twente, The Netherlands

More information and submission: bit.ly/1sDjtpY

Kind regards / Beste Grüße,
	TB


Prof. Dr. Tilo Böhmann
Universität Hamburg
Fachbereich Informatik / Department of Informatics
Research Group IT Management & Consulting
Vogt-Kölln-Str. 30
22527 Hamburg (Germany)
T +49 (40) 42883-2299
tilo.boehmann at uni-hamburg.de