[AISWorld] Second Call for book chapters: Social Knowledge Management in Action
Remko Helms
r.w.helms at uu.nl
Thu Oct 2 05:06:35 EDT 2014
~ Call for Book Chapters: Social Knowledge Management in Action ~
Title of Book
Social Knowledge Management in Action
Editors
Prof.dr.ir. Remko Helms, Utrecht University and Open University, The
Netherlands
Dr. Jocelyn Cranefield, Victoria University of Wellington, New Zealand
Dr. Jurriaan van Reijsen, Comprehend, The Netherlands
Publisher
The book will be published by Springer in the Knowledge Management and
Organizational Learning series which is managed by the International
Association for Knowledge Management (IAKM).
Theme
Knowledge management (KM) is a well-known concept and concerns managing
the knowledge lifecycle consisting of creating, storing, sharing and
applying knowledge in an organizational context. Several types of
knowledge systems, for example knowledge repositories, expert systems
and yellow pages, have been introduced over the years, to support
knowledge management initiatives at organizations, with various success
rates. Many of these knowledge systems aimed to codify knowledge in the
organization, yet relatively few aimed to support the socialization
approach to knowledge management.
Social media have the potential to help redress this imbalance by
supporting both the codification and socialization approach towards
knowledge management. A key characteristic of social media is that
content is generated, shared and combined by the users through social
means. Effective use of social media therefore has the potential to
support the creation of new knowledge while building a shared awareness
of the knowledge and expertise within the organization, in turn
facilitating the development of transactive memory and social capital.
At the same time, the content and interaction history is digitally
captured by social media applications, offering organizations the
opportunity to apply knowledge mining techniques. Furthermore, social
media may help strengthen the absorptive capacity of the organization
through collaboration that crosses departmental, divisional and/or
organizational boundaries.
Many organizations have recognized the potential of social media, using
it for knowledge management applications. For example, wikis are being
used to collect organizational knowledge and social networking tools are
being used to support the exchange of ideas and innovation. This book
aims to provide an overview of new and innovative applications of social
media for knowledge management and to report on the facilitators of
success, as well as the challenges, risks and issues that need to be
tackled in applying social media in organizational contexts.
Possible topics are (but are not limited to)
- Best practices of social media applications for knowledge
management in different organizational processes such as customer
relation management or research & development
- Technology adoption concerning social media tools for knowledge
management processes
- Implementation challenges concerning the adoption and use of social
media for knowledge management
- Policies for protecting knowledge leakage through social media
usage of employees
- Social media as enabler for social capital, absorptive capacity,
transactive memory systems or corporate memory
- Stimulating participation of employees on social media platforms
for knowledge sharing and creation (e.g. reward systems)
- (Automatic) identification of knowledge domains and expertise areas
through mining of social media content
- Measurement of knowledge sharing and creation based on activity on
social media platforms (i.e. data mining and business intelligence)
- Social learning and online communities
- Lessons learned from studies of failure
Target audience
The target audience includes researchers, practitioners and
(Masters/PhD) students. Therefore, papers need to address both
scientific and practical implications of the research.
Type of contributions and length
- Case studies: In-depth reports of social media implementations to
support knowledge management in organizations or networks.
- Full research papers: Both quantitative and qualitative
contributions that study a particular aspect of social media application
for knowledge management, e.g. technology adoption, knowledge
protection, implementation challenges, absorptive capacity,
collaboration and innovation, etc. Only completed research will be
considered, meaning that research in progress will be not be considered
to be included in the book.
- Conceptual papers: Contributions that synthesize existing studies.
Both type of contributions are typically 15 to 20 pages in length
(excluding references) when applying the Springer formatting
instructions. Contributions should be original and not be submitted
elsewhere.
Review process
There will be a two-stage review process. In the first stage potential
authors will be invited to submit an abstract of 500 words. The editors
will review the abstract to evaluate if the proposed book chapter (1)
fits to the theme of the book, (2) makes a substantial practical or
scientific contribution and (3) is of interest to the target audience.
In the second stage the selected authors will be invited to submit a
full version of the proposed book chapter. (It is expected that the book
will have 12 to 15 chapters.) This full version will be reviewed by a
reviewer, who is selected based on the topic of the book chapter, as
well as the book editors. The review process by the reviewers (other
than the editors) is double blind. Based on the outcome of the review
process, the authors will be requested to revise their book chapters and
to submit the final version. If the editors are satisfied with the
revision of the book chapter, the authors will be invited to submit a
camera-ready version of the paper.
Deadlines
October 15, 2014: Submission of abstracts (500 words)
October 22, 2014: Invitation to submit full paper
January 5, 2015: Submission of full chapter
February 15, 2015: Review notification
March 15, 2015: Submission of revised paper
April 11, 2015: Final notification of acceptance
May 3, 2015: Submission of camera ready version
Submission and formatting
Abstracts should be submitted as plain Word (2010 or higher) or PDF
files by e-mail to r.w.helms at uu.nl. The abstract should contain:
1) Title of the proposed chapter
2) Author(s) of the chapter (including affiliation)
3) Type of contribution (case study, full research paper or
conceptual paper)
4) Estimated amounts of pages (excl. references)
5) Abstract of 500 words describing contents of the book chapter
(incl. methodology)
6) Keywords (at least 2 and maximum of 5)
Full book chapters will also be submitted through e-mail to
r.w.helms at uu.nl. Full book chapters need to be formatted according the
Springer instructions and submitted in Word (2010 or higher) or PDF
format. These formatting instructions will be e-mailed together with the
acceptance notification of your abstract.
For further questions please contact Remko Helms (r.w.helms at uu.nl) or
Jocelyn Cranefield (jocelyn.cranefield at vuw.ac.nz).
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