[AISWorld] CfP_Smart Connect Hospitality and Tourism

[Chulmo Koo]

*Call for Papers: Information Systems Frontiers*


 *Special Issue on Smart**, Connected** Hospitality and **Tourism*

Information technology is transforming travel behaviors and business in the
hospitality and tourism industry by making all the actors more connected
and creating “a smart, connected business”, i.e., “intelligently optimized
for a specific need”. This is achieved by leveraging the information and
communication infrastructure, and a range of new mobile and wearable user’s
devices. All of them can change the tourist experience as well as enhance
tourism organizations’ (i.e., destinations) competitiveness. Smartness also
refers to the networking layer, which supports the cooperation of actors,
either humans or businesses. This smart and connected business in the
hospitality and tourism industry involves many parties (transport,
accommodation, restaurants, cultural activities, central & local
governments, and leisure & heritage sites) and enables them working
together to gain additional competitiveness.

In recent years, industry practitioners and scholars started viewing smart
& connected tourism from a more holistic perspective. This is because it
has become evident that smart and connected tourism businesses alter the
stakeholders and tourism systems, which must integrate many more
information technology applications and platforms. Likewise, with its
inexpensive and ubiquitous connectivity they provide unexpected benefits
for related parties such as travelers, and travel companies and partners,
and individual business owners among others. Smart components, combined
with physical products and associated services, have generated valuable
products and services, ensuring growth in the hospitality and tourism
industry. For instance, AirBnB (Air Bed and Breakfast) is a new kind of
short-term rental service, which has emerged in the last a few years. This
site relies on social networking and involves electronic brokerage. What is
unique is that the renters review their visitors, while in expedia.com or
other traditional hotel booking services only feedback on the accommodation
is provided. Recently, mobile apps connected with social network services
as well as with traditional websites allow such exchanges to be informed by
social information and feedback to be instantaneous. Travelers’ reviews and
ratings for restaurants, hotels, historic and tourism sites, which are
written in Tripadvisor, can be used by tourism stakeholders in order to
identify service quality issues and provoke immediate service recovery.
Smart, connected business need to highlight how travel agents, general
companies, and individuals travelers create symbiotic relationships through
information technology (IT).

This special issue aims at identifying and discussing new trends and
developments in smart, connected business practices in hospitality and
tourism.

We invite researchers to submit original papers that include conceptual,
empirical, analytical, design-oriented approaches: Topics of interest
include, but are not limited to:

·         Smart technologies for airlines

·         Smart technologies for tour operators, travel agencies

·         Smart technologies for destinations

·         Smart technologies for hotels and restaurants, theme parks and
cruises

·         Electronic brokerage and marketplaces for tourists, agencies, and
vendors

·         Electronic marketplaces through social network services

·         IT architectures and models for smart tourism like e-tourism or
smart services

·         Developments and barriers related to interoperability and
standards

·         Acceptance, adoption, diffusion, and infusion of smart tourism
technologies, products, or devices

·         Ensuring privacy and security in smart tourism infrastructures

·         Smart tourism solution approaches

·         Policy, strategy, management of smart tourism

·         Online & Computer-Based Reservation Systems

·         Business intelligence for smart tourism technologies and services

·         Mobile solutions for the tourism industry

·         IS theories for tourism-related issues

·         Research methods for the analysis of smart tourism related
phenomena



*Forms of submission*

The editors of this special issue will invite some selected papers at
conferences such as:

·         PACIS 2015 Conference (IT and Open Innovation) Marina Bay Sands,
Singapore 6-9 July

·         ICEC 2015 Conference (Application of Big Data in e-Commerce)
Seoul, Korea 3-5 August

·         ENTER 2015 Conference (eTourism: Transforming Mobility) Lugano,
Switzerland 3-6 February



In case the submission originates from a previous published article in a
conference proceedings, it is required to be a substantial extension of
that publication and the authors will be required to clarify the difference
between the conference paper and their new submission. All submitted papers
will go through peer review and if the paper does not receive a
satisfactory review, it will not be considered for the special issue.

*Submission Instruction*

Manuscripts must be submitted to the ISF-Springer online submission system
at:

http://www.editorialmanager.com/isfi/.

Paper submissions must conform to the format guidelines of Information
Systems Frontiers available

at:
http://www.springer.com/business/business+information+systems/journal/10796

Submissions should be approximately 32 pages double spaced including
references.



*Guest Editors*

*Fevzi Okumus*

The University of Central Florida

E-mail: fevzi.okumus at ucf.edu



*Cihan Cobanoglu*

The University of South Florida Sarasota-Manatee

E-mail: cihan at sar.usf.edu



*Francesco Ricci*

Free University of Bozen-Bolzano

Email: fricci at unibz.it



*Chulmo Koo*

Kyung Hee University

Email: helmetgu at khu.ac.kr



*Important Dates*

*Paper Submission Deadline: 30 December 2015*

Publication Issue TBA 2016

-- 
*****************************
Chulmo Koo, Ph.D.
Associate Professor, the College of Hotel & Tourism Management
Kyung Hee University
26 Kyunghee-daero, Heogi-dong, Dongdaemun-gu, Seoul 130-701,
Republic of Korea
Office:+82-2-961-2349 / Fax:+82-2-964-2537
Mobile:+82-10-2505-1393
e-mail: helmetgu at khu.ac.kr
*****************************