[AISWorld] CfP: Fifth Australasian Symposium on Service Research and Innovation (ASSRI'15)

[Kevin Kuan]

CALL FOR PAPERS
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Fifth Australasian Symposium on Service Research and Innovation (ASSRI'15)

November 2-3, 2015, Sydney, Australia

http://www.servicesciencesociety.org.au/fifth-australasian-symposium-on-service-research-and-innovation/
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Information Technology is a fundamental enabler of today's service economy. There is also a growing recognition of the critical role of digital service innovation in improving productivity levels and quality of life. Further technological paradigms such as web services, the internet of things, cloud computing, social computing, and engagement platforms are redefining the landscape of service. This has brought increased policy and research focus to the conceptualisation, design, delivery, and evaluation of service systems.

The fifth Australasian Symposium on Service Research and Innovation will bring together a cross-disciplinary group of researchers and practitioners who are engaged in research and development in the area of service, broadly defined. It will feature keynote addresses and invited lectures by prominent researchers in the field. There will also be paper sessions to which researchers are invited to submit their recent work. A public sector and industry forum featuring some of the academic researchers and practitioners in industry and government will also be a part of the symposium. The symposium is expected to provide a forum for analyzing and assessing the progress achieved in pursuit of this goal and to explore the foundations of and emerging directions in service research.

The symposium is sponsored by the Service Science Society of Australia. This is the apex national body representing the services research community of Australia. It seeks to promote the understanding and use of service science in government, industry and academia. The Australasian Symposium on Service Research and Innovation series also serves as its annual meeting.

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PAPER SUBMISSION & PUBLICATIONS
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Paper submissions should be limited to a maximum of 15 pages in the Springer LNBIP format (see http://sss.nsw.io/wp-content/uploads/typeinst.pdf), and will be reviewed by the Program Committee on the basis of overall quality, relevance to service research, originality, significance, and clarity. Please submit papers through EasyChair (https://easychair.org/conferences/?conf=assri15). A Springer LNBIP volume composed of accepted papers may be published (depending on the number and quality of papers).

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TOPICS OF INTEREST (but not limited to)
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* Service Level Agreements (SLAs and Contracts)
* Healthcare-related services
* Compliance
* Accountability
* Governance
* Service science
* Smart services
* Service computing and web services
* Service market-places
* Human computation
* Crowdsourcing
* Cloud computing
* Service-oriented software engineering
* Service system design
* Service marketplaces
* Service system engineering
* Service technologies
* Applications and case studies
* Value co-creation in service systems
* Service marketing and CRM

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ORGANIZING COMMITTEE
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General Chairs:
* Joseph Davis
* Aditya Ghose

Program Chairs:
* Christoph Breidbach
* Amit Chopra
* Dimitrios Georgakopoulos

Publicity Chairs:
* Mohammedreza Mohaghegian
* Simon Poon

Industry Chairs:
* Renu Agarwal
* Olivera Marjanovic

Web Chair:
* Evan Morrison, University of Wollongong

Program Committee (partial list):
* Renu Agarwal, UTS Sydney
* Don Allen, CISCO Systems, USA
* Ralph Badinelli, Virginia Tech
* Boualem Benatallah, UNSW
* Charlie Bess, HP
* Athman Bouguettaya, RMIT
* Nirmit Desai, IBM Research India
* Schahram Dustdar, TU Wien
* Dragan Gasevic, Athabasca University
* Aditya Ghose, University of Wollongong
* Bill Hefley, University of Pittsburgh
* Byron Keating, University of Canberra
* Ryszard Kowalczyk, Swinburne University of Technology
* Yassi Moghaddam
* Surya Nepal, CSIRO
* Matti Rossi, Aalto University School of Economics
* Hye-Young Paik, University of New South Wales
* Simon Poon, University of Sydney
* Babis Theodoulidis, Manchester Business School
* Alberta Zomaya, University of Sydney
* Anup Kalia, North Carolina State University
* Simon Caton, National College of Ireland
* Scott Gerard, IBM

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IMPORTANT DATES
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Paper submission deadline: 28 September, 2015

Author Notification: 15 October, 2015

Camera Ready deadline: 22 October, 2015

Conference Registration deadline: 26 October, 2015

Conference Dates: 2-3 November 2015