[AISWorld] 24th ECIS 2016 CFP: Designing Innovative Digital Services Track 06

[Eric Lim]

European Conference on Information Systems, 24th ECIS 2016
Track 06: Designing Innovative Digital Services

INTRODUCTION

Advances in technology have given rise to the digital service economy
(versus manufacturing economy) where much of the value in any given
virtual exchange is derived from stable, reliable, and state-of-the-art
service systems. Google, Apple, Amazon, Expedia, Verizon, Salesforce,
Spotify, Facebook, and World of Warcraft are, among others, leading
digital service systems that have transformed commerce and business
processes. Moreover, service systems are becoming increasingly
sophisticated with consumers playing a more proactive and prominent role
in the creation, delivery, and consumption of digital services. This in
turn gives rise to an emerging genre of digital prosumers. Crowdsourcing
and social networks are but two examples of how entire business ecologies
have emerged from the prosumption of value-added digital services.
Given the far-reaching business implications of service systems in today’s
economy, further research is necessary to advance our knowledge of how
technology can be leveraged by both consumers and organizations in the
design and innovation of digital services. This track embraces both
retrospective and progressive views of how digital services have evolved
or would transform in the face of disruptive technologies. We especially
welcome papers that identify and address knowledge gaps in: (1) challenges
and opportunities associated with the design and innovation of digital
services; (2) emerging business models anchored on the delivery of
value-added digital services; (3) issues pertaining to the trend of
prosumption in the production and consumption of digital services, and/or;
(4) inter-disciplinary perspectives to designing innovative digital
services. Other topics that touch on design and/or innovation matters
regarding digital services are equally welcome as well. The track is open
to all methodological approaches.

Topics of interest include but are not limited to:

- Design and innovation of digital services in and across various contexts
(e.g., crowdsourcing, digital payments, e-commerce, e-government, e-health
and social networks)
- Digital service business models and value propositions
- Digital service ecologies and value co-creation
- Prosumption in digital service innovation
- Functional and hedonic design of digital services
- Big data analytics in design and innovation of digital services
- Cloud computing in design and innovation of digital services
- Context awareness in design and innovation of digital services
- Gamification in design and innovation of digital services
- Mobility in design and innovation of digital services
- Privacy and security in design and innovation of digital services
- Performance evaluation of digital services
- Failure and recovery of digital services

TRACK CO-CHAIRS

Eric Lim
School of Information Systems, Technology and Management
UNSW Australia Business School
University of New South Wales
Sydney, Australia
Email: e.t.lim at unsw.edu.au
Website: http://www.asb.unsw.edu.au/schools/Pages/eric-t-k-lim.aspx

Bo Sophia Xiao
Information Technology Management Department
Shidler College of Business
University of Hawaii at Mānoa
Honolulu, HI, USA
Email: boxiao at hawaii.edu
Website: http://shidler.hawaii.edu/directory/bo-sophia-xiao/itm

Christy M.K Cheung
Department of Finance and Decision Sciences
School of Business
Hong Kong Baptist University
Hong Kong, People's Republic of China
Email: ccheung at hkbu.edu.hk
Website: http://www.christycheung.com

IMPORTANT DATES:

27 November 2015, 2359hrs CET : Paper submission deadline
29 February 2016: Notification of paper decision
28 March 2016: Final version of accepted papers

For further conference details, schedules and submission guidelines, please
see: http://www.ecis2016.eu/en/

See you in Istanbul in June 2016!

Eric T.K. Lim 林芷光
Lecturer | Seminar Coordinator
School of Information Systems, Technology and Management
UNSW Business School | UNSW Australia
Level 2, West Wing | Quadrangle Building 2084 | UNSW Sydney 2052
Telephone +61 (2) 9385 4688 | Fax +61 (2) 9662 4061
Email: e.t.lim at unsw.edu.au
Web https://www.business.unsw.edu.au
 <http://www.asb.unsw.edu.au/>