[AISWorld] cfp - AMCIS 2016 - Intelligence and Intelligent Systems (SIGODIS)

[Donald Heath]

*Call for Papers – 22nd Americas Conference on Information Systems (AMCIS)*

San Diego, August 11-13, 2016


Mini-Track: Customer Experience and Organizational IntelligenceTrack:
Intelligence
and Intelligent Systems (Sponsored by SIGODIS)

*Donald Heath*, University of Wisconsin Oshkosh, heathd at uwosh.edu

*Rahul Singh,* University of North Carolina Greensboro, r_singh2 at uncg.edu



The rise of the Internet of Things is revolutionizing the way humans
interact with other humans, devices, applications, networks, sensors,
infrastructure, machines, services etc. This provides interesting
challenges for business intelligence and decision support. Such scenarios
have characteristics such as pervasive computing devices including mobile
phones, appliances, sensors etc., pervasive networks including wired and
wireless networks, pervasive ecosystem entities participating from formal
as well as informal social networks whereby entities engage across multiple
locations, platforms etc., pervasive data resulting from exponential growth
of  data (both structured as well as unstructured), ecosystem entities,
sensors etc., pervasive computing and storage power available on the go via
cloud computing technologies.

This revolution challenges companies to re-imagine ways to reach current
and potential audiences in a coordinated way across a multitude of channels
and devices — both wired and wireless. Intelligent enterprises are
exploiting this topology to drawing inferences and develop key analytics by
aggregating and mining data about customers, competitors, vendors, markets,
and products as well as services. Enterprises are able to garner global and
local intelligence enabling them to develop innovative products and
services better aligned to market needs. We invite research which addresses
or expands on these ideas. Conceptual, empirical and design-oriented works
are welcome and will be considered for this mini-track.

** Potential topics for manuscripts include but are not limited to:*

   - Engaging end customers via a combination of devices and delivery
   channels
   - Multi-modal user experiences & Immersive Interaction Technologies
   - Enhancing customer engagement by combining immersive interaction
   technologies and multi-modal user experiences
   - Enabling enterprises to make intelligent decisions related to
   workforce composition, collaboration, leadership and, employee retention
   - Pervasive computing devices requiring the need to reach end customers
   across multitude of devices
   - Exponential growth of data (both structured as well as unstructured),
   created by end customers, sensors etc. requiring the need to analyses and
   visualize the data
   - Leveraging easy availability of computing power on the go in the form
   of cloud computing
   - Decision making by understanding and analyzing the collective
   intelligence created across various customer touch points as well as social
   networks
   - Better understanding of customer behavior using techniques such as
   text analytics, natural language processing as well as social network
   analysis
   - Improved visibility across the supply chain and real-time data
   availability
   - Better monitoring of production processes to optimize operations,
   reduce costs, enhance production as well as prevent and/or detect health
   and safety issues
   - Adaptive systems which respond to touch-point data

**Submission:**

Instructions on how to submit a manuscript can be found here.
<http://amcis2016.aisnet.org/index.php/sessions/call-for-papers> The
submission deadline is March 2nd, 2016. Authors will be notified as to
whether their submission was accepted, conditionally accepted, or rejected
by April 29th, 2016.


**Important dates:**

January 4th, 2016     Submissions begin

March 2nd, 2016       Submission Deadline

April 29th, 2016         Author Notification

​
​*Don Heath, PhD*
*Information Systems Dept.*
*University of Wisconsin Oshkosh​*