[AISWorld] CfP ECIS 2017 Track 26 Service Innovation, Engineering and Management

[Jens Poeppelbuss]

+++ CALL FOR PAPERS +++

 

European Conference on Information Systems (ECIS 2017) 

 

Track 26: Service Innovation, Engineering and Management

(http://www.ecis2017.eu/wp-content/uploads/2016/05/ECIS2017-T26.pdf)

 

June 5th-10th 2017 / Guimarães, Portugal 

 

Deadline for paper submissions: December 3, 2016

 

 

+++ TRACK CHAIRS +++

 

Roman Beck 

Head of Research Group Technology, Innovation Management & Entrepreneurship
(TIME) 

IT University of Copenhagen, Denmark

beck at itu.dk <mailto:beck at itu.dk>    

 

Haluk Demirkan 

Professor of Service Innovation & Business Analytics 

Milgard School of Business, University of Washington at Tacoma, Washington,
USA

haluk at uw.edu <mailto:haluk at uw.edu>    

 

Jens Poeppelbuss 

Professor of Industrial Services 

University of Bremen, Germany

jens.poeppelbuss at uni-bremen.de <mailto:jens.poeppelbuss at uni-bremen.de>   

 

 

+++ TRACK DESCRIPTION +++

 

An increasing number of activities of public and private organizations are
engineered and managed as services, often creating innovations for economic
growth and social welfare. This development is mirrored in the domain of
information systems, which becomes evident in the use of services as the
organizing logic for providing information systems (IS), in the use of
services as an architectural paradigm (service-oriented-architecture, SOA),
and in the development of Cloud-based services for data, information,
processes, applications and infrastructures. Moreover, the increasing
amalgamation of IS-enabled services offer substantial opportunities for
service innovation. Currently, researchers and practitioners alike still
suffer from a lack of theory-rooted knowledge for engineering and managing
services as well as leveraging IS for service innovation. The advent and
success of the service paradigm challenges previously established concepts
in the IS discipline, such as the separation between B2B and B2C
relationships, corporate IS and consumer IS, or internal IS and external
services. The proliferation of a service society is an increasingly global
phenomenon that calls for relevant and rigorous research that reaches across
traditional geographical and disciplinary boundaries. Service-focused
research in IS thus needs to create and refine concepts, models, methods,
and systems to reflect these developments.

 

Potential topics include, but are not limited to, the following:

*         Digital services and transformation

*         Service orientation, transformation and innovation

*         Service platforms, markets and ecosystems

*         IT service management and governance

*         Service-oriented architectures 

*         Service business model innovation

*	Service modularization 
*	Service portfolio management
*	Mobile services

*         Online service delivery and experience

*         Cyber physical systems and IS-enabled product-service systems

*         Self-service technologies

*         Service analytics, measurement and improvement

*         Contributions to interdisciplinary service science research from
an IS vantage point 

*         Service science and systems theories

*         Service systems engineering

*         IS and value co-creation/resource integration theories, models and
methods

*         E-Service design theory and methods

*         Human and ethical issues, privacy and security of e-services.

 

 

 

 

Prof. Dr. Jens Poeppelbuss

Junior Professor of Industrial Services

University of Bremen

Wilhelm-Herbst-Strasse 5

28359 Bremen, Germany

 

Phone: +49 421 218-66950

Email:  <mailto:jepo at is.uni-bremen.de> jepo at is.uni-bremen.de 

Web:  <http://www.is.uni-bremen.de/> www.is.uni-bremen.de