[AISWorld] Extended CFP: Special Issue on 'Social Computing and Service Innovation': Journal of Electronic Commerce and Organisational Computing, extended deadline: February 15, 2017

[Babak Abedin]

Call for submissions for  *Journal of Organizational Computing and
Electronic Commerce (JOCEC): **Special Issue on “Social Computing and
Service Innovation” *

*Guest Editors*
Dr. Babak Abedin (Faculty of Engineering & IT, University of Technology
Sydney, Australia, babak.abedin at uts.edu.au)
Dr. Hamed Qahri-Saremi (College of Business and Management, University of
Illinois at Springfield, USA, hqahr2 at uis.edu)


*Updated Timeline for the Special Issue*:

·      *February 12, 2017* – full paper submission deadline for JOCEC
Special Issue review process.

·      *March 30, 2017* – notification of acceptance

·      *May 15, 2017* – final versions of accepted papers will be submitted
for publication process, with the special issue targeted for publication in
a late 2017/early 2018 issue.



*Aims and Objectives*

Service innovation is defined as the exchange and application of
competences (knowledge and skills) to create novel resources that are
beneficial to some actors inside and/or outside of organizations (Lusch and
Nambisan 2015). Unlike the past, when service innovations were
predominantly developed from within the confines of an organization,
nowadays they can emerge from the interactions within a network of actors
ranging from suppliers and partners to customers and independent inventors.
This evolution in service innovation development can be mainly ascribed to
the advent and proliferation of social computing technologies (Kanter,
2015; Tsou & Chen, 2012). Social computing technologies refer to the
IT-enabled social applications and services such as online communities,
blogging services, chat applications, and social media services that
facilitate collaborations within a network of actors through exchange of
experiences and specialized competences and evolution of aggregate
knowledge (Parameswaran and Whinston 2007). Social computing technologies
have enabled organizations to unprecedentedly interact and collaborate with
external actors such as customers and business partners to improve their
processes, operations, and value propositions (Tsou & Chen, 2012). Although
social computing technologies are giving rise to new forms of service
innovations, their implications for service innovations have yet to be
fully elucidated in the research findings.

Thus, the theme of this special issue highlights the need for
conceptualization and empirical study of the implications of social
computing technologies for service innovation. For this special issue, we
call for high quality research studies from academia, industry,
governments, and non-profits, especially collaborations among these groups,
to address tensions and/or synergies that may arise between social
computing and service innovation. We welcome examination of these synergies
and/or tensions at the societal, organizational, group/team, and individual
levels of analysis.  We solicit case studies, surveys, experiments,
qualitative research, and collaborative action research among academics,
executives, and policy makers that illustrate innovative approaches,
resolutions, and solutions to these tensions, risks, and opportunities. We
especially seek papers that offer theoretical models combined with
evidences of the consequences or findings of observations related to these
models. The papers included in this special issue could include, but not
limited, to the following areas:



·      Positivist, interpretive, and critical studies of the use of social
computing applications in support of service innovation

·      Impacts of social computing on service innovation

·      Affordances of social computing technologies for service innovation

·      Implications of social computing in organizational IS value research

·      New theories in social computing and service innovation

·      Opportunities and challenges of service innovation in the social
computing context

·      Design and evaluation methodologies for social computing
technologies in support of service innovation

·      Ethical and legal issues of social computing for service innovation

·      Service innovation using virtual 3D social environments

·      Implications of social computing for value co-creation




*About Journal of Organizational Computing and Electronic Commerce
(JOCEC): *

JOCEC disseminates and stimulates original research about relationships
between computer/communication technology and the design, operations, and
performance of organizations. JOCEC is published by Taylor & Francis,
with Impact Factor (2014): 0.879; Australia ERA rank A; ISSN: 1091-9392
(Print), 1532-7744 (Online)


*Submission Guidelines *

Submit the digital manuscript in standard MS Word format (.doc not .docx)
as an attachment to an email with “JOCEC” (without quotes) as the first
word in the subject line to Guest Editor, Dr. Babak Abedin at
babak.abedin at uts.edu.au.  Specifically, all papers submitted should conform
to JOCEC standards and have no identifying information in the papers to
allow for the double-blind review process.



For more specific formatting information, please refer to the Instructions
for Authors found on the journal’s website: http://www.informaworld.com/
smpp/title~db=all~content=t775653688~tab=submit~mode=
paper_submission_instructions



*Selected Reference *

Kanter, R. M. (2015). “From spare change to real change: The social sector
as beta site for business innovation”. *Havard Business Review*. (retrieved
on Oct 16 2015 http://hbswk.hbs.edu/item/2974.html)

Lusch, R.F., and Nambisan, S. 2015. "Service Innovation: A Service-Dominant
Logic Perspective," *MIS Quarterly* (39:1), pp. 155-175.

Parameswaran, M., and Whinston, A.B. 2007. "Research Issues in Social
Computing," *Journal of the Association for Information Systems* (8:6), pp.
336-350.

Tsou, H. T., & Chen, J. S. (2012).”The influence of interfirm codevelopment
competency on e-service innovation”, *Information & Management*, 49(3),
177-189.