[AISWorld] Last Call: AMCIS 2017, Boston – Mini-Track: Service Innovation in Virtual Communities

[Hamed Qahri-Saremi]

***Apologies for cross posting***

LAST CALL FOR PAPERS, AMCIS 2017 (August 10-12, BOSTON, MA, USA)

Mini-Track: Service Innovation in Virtual Communities

Track: Virtual Communities and Collaboration


Mini-Track Description:

Grounded in service-dominant logic perspective, service innovation refers
to the exchange and application of specialized competences (knowledge and
skills) to create novel resources that are beneficial to actors inside and
outside of organizations. As such, service innovation incorporates various
partners from service providers to service consumers as active participants
in its process. As such, information technology, in particular virtual
communities and collaboration (VCC) technologies, can play a poignant role
in the service innovation process. VCC technologies enable organizations to
interact and collaborate with external actors such as consumers and other
business partners to improve their business processes, products and
services, and value propositions. Although VCC technologies are giving rise
to new forms of service innovations, their implications and impacts for
businesses have yet to be clarified in the research findings. To that end,
this mini track focuses on the use of VCC technologies in service
innovation and their business impacts.


Topics of interest include but are not limited to:

* Business impacts of use of collaborative and virtual communities
technologies toward service innovation.
* Affordances of collaborative and virtual communities technologies for
service innovations.
* New theoretical models explaining the role of collaborative and virtual
communities technologies for service innovations.
* Opportunities and challenges of service innovation in the collaborative
and virtual communities technologies context.
* Case studies showing the success and/or failures of use of collaborative
and virtual communities technologies toward service innovation
* Ethical, legal, and privacy issues of use of collaborative and virtual
communities technologies toward service innovation.

Important Dates:

* March 1, 2017: ScholarOne closes for Completed and ERF paper submissions
* April 17, 2017: Notification of initial decisions on Completed and ERF
paper submissions
* April 25, 2017: Camera ready submissions due on Completed Research and
ERFs

Mini-track Co-Chairs:

* Hamed Qahri-Saremi - DePaul University, Chicago, IL, USA.
* Reza Vaezi - Kennesaw State University, Kennesaw, GA, USA.
* Babak Abedin - University of Technology Sydney, Australia.