[AISWorld] HICSS-51: Minitrack Information Systems Success and Benefits Realization

Samuli Pekkola samuli.pekkola at tut.fi
Tue May 16 00:53:52 EDT 2017

Second Call for Papers

Hawaii International Conference on System Sciences
HICSS-51: January 3-6, 2018 | Hilton Waikoloa Village, Big Island

Deadline for submissions: June 15, 2017

Minitrack: Information Systems Success and Benefits Realization
Track: Organizational Systems and Technology

Nowadays organizational information systems are acquired through numerous means: as service (cloud computing), as configurations to large enterprise systems, as packaged software, or through dedicated developed. It is common that all these aim at successful and beneficial installation of a new system. However, despite of existing tracks of research on these topics, according to Gartner reports and popular press articles, numerous information systems projects fail in terms of costs, schedules, and objectives. Models and methods for understanding IS success and benefits, benefits realization of IT investments at large, realizing the benefits of information systems in general, proactively measuring them before renewal, or retrospectively analyzing them at the project have largely remained untouched.

It is surprising that despite the number of problematic IS projects, the topic is still little understood in the information systems researcher community. For example, such questions as how to proactively setting measurable objectives for IS benefits, how to choose an appropriate acquisition strategy and method for maximum benefits, how to execute the acquisition project successfully, and how to measure and analyze benefits of IS investments after the project have been left largely intact - even though these are significant issues for practitioners and economy. For example famous IS success model (Delone & MacLean 2003; Petter et al. 2008) identifies the benefit realization model, although theorizes the phenomena on an abstract level. Thus, although a recent Delphi study identified benefits realization as the most important issue to be considered by IS procurement professionals in the public sector (Moe & Päivärinta 2013), the success and benefits of IS investments remain rather abstract in practice. This is problematic as for instance in Norway, all public ICT acquisitions need to justify rather detailed benefits to the public or to the civil servants proactively, before the acquisition takes place. Although the literature documents several methods and techniques for benefits justification, management and realization, they have not reached wide utilization in practice. The situation is, up to large extent, identical in private sector as, for instance, business cases are difficult to write and different IS initiations are difficult to compare.

This sets a starting point for this minitrack. We invite papers focusing on theoretical models, empirical results, or practical experiences on different aspects of IS benefits, benefit realization or
IS success in the private or the public sector. Topics covered, but not limited to:

-          IS procurement and acquisition concepts and experiences that aim for maximum benefits

-          The impacts of regulations

-          Benefits realization processes and methods

-          Benefits realization as a part of IS development practice or methods

-          IS procurement issues, challenges, or solutions for maximum benefits

-          Theoretical models and frameworks for (understanding) IS benefits and benefits realization

-          Stakeholders that affect IS benefits realization

-          Case studies

-          Business-IT alignment and its relation to IS benefits

-          Architectures and models and their relations to IS benefits

-          Benefits and benefit realization in the context of IS procurement or IS renewal

-          Utility of applying formal benefits realization or procurement practices


June 15: Submit full manuscripts for review. The review is double-blind; therefore this submission must be without author names.

August 17: Acceptance notices are emailed to authors by the Review System. At least one author of each accepted paper must immediately make plans to attend the conference, including initiating fiscal, visa, or other travel guarantees.

September 22: Accepted authors submit Final Paper. Early Registration fee deadline. At least one author of each paper should register by Sept 15 in order secure publication in the Conference Proceedings.

For formatting instructions etc. see HICSS website: http://www.hicss.org/

Mini-Track Chairs:

Samuli Pekkola (Primary Contact)

Tampere University of Technology

samuli.pekkola at tut.fi<mailto:samuli.pekkola at tut.fi>

Tero Päivärinta

Luleå University of Technology

tero.paivarinta at ltu.se<mailto:tero.paivarinta at ltu.se>


Samuli Pekkola

Professor, Adjunct Professor, PhD
Laboratory of Industrial and Information Management
Tampere University of Technology
PO Box 541, 33101 Tampere, Finland
t: +358 (0)40 586 0791
e: samuli.pekkola at tut.fi<mailto:samuli.pekkola at tut.fi>
twitter: SamuliPekkola

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