[AISWorld] Contents of Volume 18, Issue 6 (June) Journal of the Association for Information Systems (JAIS)

[JAIS]

Contents of Volume 18, Issue 6 (June) Journal of the Association for Information Systems (JAIS), Official Publication of the Association for Information Systems
Published: Monthly Electronically
ISSN: 1536-9323
Published by the Association for Information Systems, Atlanta, USA (http://aisel.aisnet.org/jais/)

Editor-in-Chief:  Professor Suprateek Sarker, University of Virginia, USA

Paper

Understanding Online Health Information Use: The Case of People with Physical Disabilities

Huigang Liang, East Carolina University
Yajiong Xue, East Carolina University
Zhiruo Zhang, Shanghai Jiao Tong University, China

Abstract
In this paper, we study the online health information use behavior of people with physical disabilities. Drawing on rational choice theory and IS success model, we develop a contextualized research model to explain how individuals’ level of physical disability moderates the effects of object- and outcome-based beliefs. We empirically tested the model with survey data from 243 online users with physical disabilities. The results show that perceived benefit enhances, whereas perceived risk reduces, online health information use. Information quality and system quality increase perceived benefit and mitigate perceived risk. In addition, we found that accuracy, completeness, currency, and transparency of online health information predict information quality, whereas accessibility, navigability, and readability of online health information predict system quality. More importantly, we found that physical disability weakens the effect of information quality on perceived risk, strengthens the effect of system quality on perceived risk, and strengthens the effect of perceived benefits on information use. This research contributes to the IS literature by focusing on the minority group of people with physical disabilities and providing an in-depth understanding of their online health information use behavior.

To obtain a copy of the entire article, click on the link below:
http://aisel.aisnet.org/jais/vol18/iss6/2


Paper

Evaluating Business Process Maturity Models

Amy Van Looy, Ghent University
Geert Poels, Ghent University
Monique Snoeck, Faculty of Business and Economics, K.U. Leuven

Abstract
Maturity models have become important aids to support process improvement. However, researchers have frequently criticized the many business process maturity models (BPMMs) for differing in quality, which creates a demand for comparing and evaluating these models. This paper describes a well-founded, ranked, and weighted set of critical criteria for BPMMs that are most important to prospective users. The paper also demonstrates how this set can serve as a standard or guideline for designing BPMMs. In evaluating the used sample of BPMMs against the set of criteria, we reveal gaps and shortcomings of current BPMMs, make suggestions for raising the quality of BPMMs, and highlight future research avenues.

To obtain a copy of the entire article, click on the link below:
http://aisel.aisnet.org/jais/vol18/iss6/1


Elizabeth White Baker, PhD
Production Managing Editor, Journal of the AIS
jais at comm.virginia.edu