[AISWorld] ToC IJKM, International Journal of Knowledge Management, 13(4)

[Murray Jennex]

The contents of the latest issue of:
*International Journal of Knowledge Management (IJKM)*
Volume 13, Issue 4, October - December 2017
Indexed by: Compendex (Elsevier Engineering Index), INSPEC, PsycINFO®,
SCOPUS
*For a complete list of indexing and abstracting services that include this
journal, please reference the bottom of this announcement.*
Published: Quarterly in Print and Electronically
ISSN: 1548-0666; EISSN: 1548-0658;
Published by IGI Global Publishing, Hershey, USA
www.igi-global.com/ijkm
<https://www.igi-global.com/journal/international-journal-knowledge-management/1083>

Editor-in-Chief: Murray E. Jennex (San Diego State University, USA)

*Note: The International Journal of Knowledge Management (IJKM) has an Open
Access option, which allows individuals and institutions unrestricted
access to its published content. Unlike traditional subscription-based
publishing models, open access content is available without having to
purchase or subscribe to the journal in which the content is published. All
IGI Global manuscripts are accepted based on a double-blind peer review
editorial process.*

*ARTICLE 1*

Framework for Managing Shared Knowledge in an Information Systems
Outsourcing Context

Hanlie Smuts (University of Pretoria, Pretoria, South Africa), Paula Kotzé
(CSIR Meraka Institute and University of Pretoria, Pretoria, South Africa),
Alta Van der Merwe (University of Pretoria, Informatics, Pretoria, South
Africa), Marianne Loock (University of South Africa, Pretoria, South Africa)

Both information systems (IS) outsourcing and knowledge management are
well-established business phenomena. The integration of shared knowledge in
an IS outsourcing arrangement, represents the blending of organisational
knowledge with external knowledge sources. In an attempt to provide
tactical mechanisms for creating and managing shared knowledge in
organisations embarking on IS outsourcing arrangements, this article
focuses on the design and application of a knowledge framework for IS
outsourcing, with the purpose of guiding organisations in their knowledge
exchange planning through concrete mechanisms, practical steps and
validation. Key considerations for IS outsourcing is mapped to critical
success factors, each associated with a set of knowledge requirements and
knowledge flows to support the successful achievement of a specific
critical success factor. An associated assessment tool was designed to
identify knowledge exchange mechanisms and potential issues and gaps in
current or future IS outsource arrangements.

To obtain a copy of the entire article, click on the link below.
www.igi-global.com/article/framework-for-managing-shared-knowledge-in-an-information-systems-outsourcing-context/196542

To read a PDF sample of this article, click on the link below.
www.igi-global.com/viewtitlesample.aspx?id=196542

*ARTICLE 2*

Knowledge Management and Quality Control in Software Outsourcing Projects

Rajorshi Sen Gupta (BITS Pilani, KK Birla Goa Campus, Zuari Nagar, India)

This article describes how entrepreneurs face critical risks in terms of
quality control and knowledge management while outsourcing software
development to independent service providers. First, it is recommended that
lump-sum payment contracts should be avoided since software development
project involves uncertainty. Instead, a variable payment contingent on
observed quality can induce the service provider to exert optimal effort on
the project. Second, entrepreneurs must not overlook the importance of
providing economic incentives. They can protect their intellectual property
by withholding critical knowledge and paying information rents in terms of
higher than market wages to the service providers. Third, a startling
result is that a low wage nation is not necessarily the optimal location to
outsource software development projects. Thus, high wage-strong IPR nations
might be chosen instead of low wage-weak IPR nations. Finally, the article
explains the apparent paradox that software projects are often outsourced
to locations that are characterized by weak intellectual property rights
regime and high propensity of imitation.

To obtain a copy of the entire article, click on the link below.
www.igi-global.com/article/knowledge-management-and-quality-control-in-software-outsourcing-projects/196543

To read a PDF sample of this article, click on the link below.
www.igi-global.com/viewtitlesample.aspx?id=196543

*ARTICLE 3*

Distributed ‘Knowing in Practice' Enabled by Knowledge Management Systems

Lakshmi Goel (University of North Florida, Jacksonville, USA)

Many companies set up operations offshore and complete projects by
‘worksharing' where responsibilities are split between geographically
dispersed offices. This article looks at how knowledge management systems
facilitate practices essential for collaborative, distributed work. A
qualitative case study is conducted at a large multinational engineering,
procurement and construction (EPC) company that has successfully
implemented a knowledge management system. The study uses the framework of
‘knowing in practice' to the context of worksharing. This article
contributes to the practice by providing specific suggestions that can be
implemented from a social technical perspective to facilitate worksharing.
Specifically, suggesting technological factors, and efforts needed by users
and managers, in facilitating worksharing. This article contributes to
research by applying the lens of ‘knowing in practice' to the context of
worksharing.

To obtain a copy of the entire article, click on the link below.
www.igi-global.com/article/distributed-knowing-in-practice-enabled-by-knowledge-management-systems/196544

To read a PDF sample of this article, click on the link below.
www.igi-global.com/viewtitlesample.aspx?id=196544

*ARTICLE 4*

Knowledge Management Process-Oriented Strategy for Healthcare Organizations

Nurhidayah Bahar (UCSI University, Kuala Lumpur, Malaysia), Shamshul Bahri
(University of Malaya, Kuala Lumpur, Malaysia)

This article explores Knowledge Management (KM) practices among doctors and
nurses in Malaysia. A total of 59 interviews were conducted with doctors
and nurses from two hospitals. The data analysis employed in vivo coding
and process coding techniques. The findings suggest a process-oriented
strategy for managing knowledge among doctors and nurses in a clinical work
environment. The development of this strategy can help the healthcare
workers and management to evaluate and further improve their current KM
practices. Additionally, this article adds another KM strategy to the
literature that is tailored to supporting healthcare organization. Future
studies may want to replicate the proposed strategy in different settings
such as other clinical or non-clinical departments within the hospital,
other public or teaching hospitals or private hospitals.

To obtain a copy of the entire article, click on the link below.
www.igi-global.com/article/knowledge-management-process-oriented-strategy-for-healthcare-organizations/196545

To read a PDF sample of this article, click on the link below.
www.igi-global.com/viewtitlesample.aspx?id=196545

*ARTICLE 5*

Innovation Through Boundary Spanning: The Role of IT in Enabling Knowledge
Flows Across Technological and Geographical Boundaries

Shu Han (Yeshiva University, New York, USA), Avimanyu Datta (Illinois State
University, Normal, USA), K. D. Joshi (Washington State University, USA),
Lei Chi (Pfizer Inc, New York, USA)

Innovation is considered the engine for firm growth. Especially
innovations, through recombining seemingly unrelated knowledge streams, can
have groundbreaking impact and lead to sustained competitive advantage. To
generate such innovation, firms often need to go beyond their existing
technological or geographical boundaries to identify and integrate novel
knowledge elements. This article refers to firms' knowledge activities of
drawing upon distant knowledge (i.e., knowledge from dissimilar
technological domains or distant geographical regions) to create novel
technological solutions, as innovation through boundary spanning. Aiming to
investigate the roles of information technology (IT) in facilitating
innovation through boundary spanning, we collected data from the
pharmaceutical industry over a six-year period to test the research model.
The data analysis results indicate that IT supports boundary-spanning
activities in firm innovation and different IT-enabled knowledge
capabilities affect boundary-spanning innovation differently.

To obtain a copy of the entire article, click on the link below.
www.igi-global.com/article/innovation-through-boundary-spanning/196546

To read a PDF sample of this article, click on the link below.
www.igi-global.com/viewtitlesample.aspx?id=196546
------------------------------

For full copies of the above articles, check for this issue of the
*International
Journal of Knowledge Management (IJKM)* in your institution's library. This
journal is also included in the IGI Global aggregated *"InfoSci-Journals"*
database: www.igi-global.com/isj
<https://www.igi-global.com/e-resources/infosci-databases/infosci-journals/>
.
------------------------------

*CALL FOR PAPERS*

Mission of IJKM:

The primary objective of the *International Journal of Knowledge Management
(IJKM)* is to provide a comprehensive cross discipline forum for advancing
the understanding of the organizational, technical, human, and cognitive
issues associated with the creation, capture, transfer and use of knowledge
in organizations. The secondary objective of this Journal is to share
knowledge among researchers and practitioners with respect to the design,
development, implementation and maintenance of effective knowledge
management systems. The journal publishes high quality empirical and
theoretical research covering all aspects of knowledge management. In
addition to full-length research manuscripts, the journal publishes
insightful research and practice notes as well as case studies from all
areas of knowledge management.

Indices of IJKM:

   - ACM Digital Library
   - Australian Business Deans Council (ABDC)
   - Bacon's Media Directory
   - Burrelle's Media Directory
   - Cabell's Directories
   - Compendex (Elsevier Engineering Index)
   - CSA Illumina
   - DBLP
   - DEST Register of Refereed Journals
   - EBSCOhost's Library/Information Science & Technology Abstracts with
   FullTEXT
   - Gale Directory of Publications & Broadcast Media
   - GetCited
   - Google Scholar
   - INSPEC
   - JournalTOCs
   - KnowledgeBoard
   - Library & Information Science Abstracts (LISA)
   - MediaFinder
   - Norwegian Social Science Data Services (NSD)
   - PsycINFO®
   - SCOPUS
   - The Index of Information Systems Journals
   - The Standard Periodical Directory
   - Ulrich's Periodicals Directory

Coverage of IJKM:

The* International Journal of Knowledge Management (IJKM)* covers all
aspects of the knowledge management discipline, from organizational issues
to technology support to knowledge representation. High quality submissions
are encouraged using any qualitative or quantitative research methodology.
Submissions are especially encouraged covering the following topics:

   - Basic theories associated with knowledge creation, knowledge
   management, and organizational memory
   - Case studies of knowledge management and organizational memory systems
   - Cognitive theories of knowledge management and organizational memory
   - Design of information and communication systems that facilitate
   knowledge transfer and sharing
   - Enablers and inhibitors of knowledge sharing and knowledge transfer
   behaviors
   - Global issues in knowledge management and organizational memory
   - Issues related to the capture, storage, search, retrieval, and use of
   knowledge and organizational memory
   - Knowledge acquisition and transfer processes
   - Knowledge management in small and medium enterprises
   - Knowledge management strategy
   - Knowledge management training issues
   - Knowledge reuse in organizations
   - Knowledge transfer and sharing behaviors within emergent
   organizational forms such as virtual communities
   - Methodologies and processes for developing knowledge management systems
   - Metrics and effectiveness of knowledge management and organizational
   memory systems
   - Organizational and economic incentive structures for knowledge sharing
   and use
   - Organizational culture impacts on knowledge management
   - Organizational learning
   - Use of semantic networks, topic maps, the Internet, digital documents,
   XML, taxonomies, ontologies, and other technologies to implement knowledge
   management systems

Interested authors should consult the journal's manuscript submission
guidelines
www.igi-global.com/calls-for-papers/international-journal-knowledge-management/1083