[AISWorld] CALL FOR PAPERS - Workshop: Designing User Assistance in Interactive Intelligent Systems - ECIS 2018 in Portsmouth, UK (June 25th, 2018)

[Morana, Stefan (IISM)]

CALL FOR PAPERS - Workshop: Designing User Assistance in Interactive
Intelligent Systems - ECIS 2018 in Portsmouth, UK (June 25th, 2018)

 

Interactive intelligent systems have become ubiquitous in modern life and
are increasingly shifting the performance of tasks from humans to systems.
Although this development has many advantages, the interplay between
intelligent systems and humans remains a challenge. On the one hand, taking
humans out of the loop may lead to “mindless” ways of working and result in
various failures. On the other hand, human capabilities cannot always
understand and cope with intelligent systems’ functionalities. One way to
support humans in the usage of intelligent systems is providing assistance. 

We define user assistance as a specific capability of interactive
intelligent systems that help users perform their tasks better. Thereby,
user assistance is a human-, task-, and context-dependent augmentation of
task performance bridging the gap between the system’s functionalities and
the human’s capabilities with the goal of positively influencing task
outcomes. User assistance can be described along the same two dimensions as
the systems they belong to: (1) interactivity, and (2) intelligence. The
degree of interactivity characterizes the assistance systems capability to
support humans in an ongoing reciprocal and activating dialog using,
potentially, different channels. The degree of intelligence describes the
capability to provide assistance based on the human, the context, and the
current activity. User assistance can be instantiated in many different
forms such as decision aids, recommendation agents, virtual assistants,
guidance systems, task-support systems, conversational agents, chatbots, or
robo-advisors.

 

The workshop welcomes manuscripts that address one of the following topics:

 

* Theory-grounded conceptualization of user assistance in general or along
the two dimensions interactivity and intelligence

* Design of user assistance in the form of decision aids, recommendation
systems, virtual assistants, guidance systems, task-support systems,
conversational agents, chatbots, and robo-advisors

* Research on the IT-based support of individuals’ working routines in
organizational or private life contexts

* Empirical (qualitative or quantitative) evaluation of user assistance
artifacts in, e.g. laboratory experiments or field studies

* Research addressing the context and situation when user assistance is
required

* Understanding and designing anthropomorphic attributes of assistance
systems

* Research on the individuals’ cognitive processes when using user
assistance and the related outcomes

We welcome researchers from various domains like Business Intelligence &
Analytics, E-commerce, Service, and Health Care.

-- Workshop Format & Submissions –

Interested researchers can participate in two ways in the workshop. 

First, by submitting a working paper in English language (RIP or full paper
according to the ECIS submission guidelines) that will be discussed during
the workshop. The submitted manuscripts will be reviewed in a double-blind
review process by at least two program committee members. The review process
will especially focus on the manuscripts’ relevance to the workshop,
originality of the research, and research rigor. All submitted manuscripts
will receive the review feedback before the workshop in order to have the
chance to improve the manuscript for the workshop. All submitted and
accepted manuscripts will be distributed among all workshop participants in
order to read the manuscript as workshop presentation. Conceptual papers are
also welcome. 

The manuscripts should be submitted as email attachments (anonymized PDF
document that includes a title and 3-5 keywords) to the workshop chairs
(stefan.morana at kit.edu and jella.pfeiffer at kit.edu) with the subject heading
"Submission to ECIS 2018 Workshop".

 

Second, interested researchers can participate in the workshop without
submitting an own paper, but by discussing the manuscripts of the workshop
participants presented during the workshop.

 

-- Workshop Proceedings –

Accepted papers will be published as either extended abstracts or full
papers in the KIT SCIENTIFIC WORKING PAPERS series depending on the authors’
choice. Accepted papers will be made available to other attendees for the
period of the workshop and a printed abstract will be included as part of
the workshop package.

 

-- Important Dates --

* Submission deadline: 30.03.2018

* Authors notification: 30.04.2018

* Workshop: 25.06.2018

 

-- Workshop Chairs --

* Stefan Morana, Karlsruhe Institute of Technology (KIT), Germany
(corresponding chair)

* Jella Pfeiffer, Karlsruhe Institute of Technology (KIT), Germany

 

-- Program Committee –

* Alexander Benlian, Technische Universität Darmstadt, Germany

* Henner Gimpel, University of Augsburg, Germany

* Shirley Gregor, Australian National University, Australia

* Oliver Hinz, University of Frankfurt, Germany

* Christine Legner, HEC Lausanne, Switzerland

* Alexander Maedche, Karlsruhe Institute of Technology, Germany

* Martin Meißner, University of Southern Denmark, Denmark

* Michael Scholz, Universität Passau, Germany

* Ali Sunyaev, Karlsruhe Institute of Technology, Germany

 

Further information can be found on the ECIS 2018 workshop website:
http://ecis2018.eu/call-for-workshops-or-tutorials/

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