[AISWorld] FINAL Call for Papers: HICSS52 Digital Services and Digitalisation of Services Minitrack

Tuure Tuunanen tuure at tuunanen.fi
Fri Jun 1 08:19:37 EDT 2018

CALL FOR PAPERS: HICSS52 Digital Services and Digitalisation of Services Minitrack (in Decision Analytics, Mobile Services, and Service Science Track)


The purpose of the minitrack is to attract research on the innovation, design, development, management, and use of digital services and the digitalization of services. The key drivers in this area of research are the multiplying technological opportunities for digital services, such as ubiquitous connectivity, wearable devices, cyber-physical systems, Internet of Things (IoT), natural language assistants, virtual/augmented reality, cognitive computing, and so on. The minitrack provides a discussion forum for researchers interested theoretical and practical problems related to such services.

The shift of consumer and enterprise personnel from users to co-creators and co-destructors of value, calls for a significant re-appraisal of our current design and development approaches. Relevant topics for this minitrack include, but are not limited to:

1. Digital and ICT enabled services, industrial services, mobile services, and consumer information services and systems

Discovery, fuzzy-front end, and innovation processes
Service design, and development processes and methodologies
Analytics supported service design and development
Design and evaluation of novel digital services
New technology enabled services, e.g. services using blockchain, natural language assistants, robotics, smart television, smart watches, wearables, or other technologies
Service ecosystems, platforms and novel architecture
Consumer and enterprise user aspects
Service ecosystems and effective patterns of actor engagement in digital services
Social networking
Temporo-spatial relevance of service, location and/or sensor aware services
Hedonic ICT enabled services
Socio-psychological aspects of ICT enabled service use
Understanding social and cultural contexts
Consumerization of enterprise services

2. Cyber-Physical and IoT enabled services

Cyber-Physical and IoT enabled services from different disciplinary perspectives, such as, information systems, operations research, software engineering, service science, and service research
Service innovation based on Cyber-Physical and IoT enabled services
Cyber-Physical and IoT service ecosystems, platforms and novel architecture
Theoretical aspects of Cyber-Physical and IoT enabled services research
Cyber-Physical and IoT enabled services as artifacts
Use and adoption of Cyber-Physical and IoT enabled services

Minitrack Co-Chairs:

Tuure Tuunanen (Primary Contact)
University of Jyväskylä, Finland
tuure at tuunanen.fi

Tilo Böhmann
University of Hamburg, Germany
tilo.boehmann at uni-hamburg.de

Ola Henfridsson
University of Warwick, United Kingdom
Ola.Henfridsson at wbs.ac.uk 

Important Dates:

June 15  : Paper submission deadline
August 17 : Notification of Acceptance/Rejection
September 22: Deadline for authors to submit final manuscript for publication
October 1: Deadline for at least one author of each paper to register for the conference

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