[AISWorld] [AJIS] New Article: Trust in Virtual Teams: A Multidisciplinary Review and Integration

[Ajis Editor]

Hi,

The Australasian Journal of Information Systems has just published its
latest article.

*Hacker, J., Johnson, M., Saunders, C., & Thayer, A. (2019). Trust in
Virtual Teams: A Multidisciplinary Review and Integration. Australasian
Journal of Information Systems, 23. doi:
http://dx.doi.org/10.3127/ajis.v23i0.1757
<http://dx.doi.org/10.3127/ajis.v23i0.1757>*

*Abstract*
Organizations have increasingly turned to the use of virtual teams (VTs) to
tackle the complex nature of today’s organizational issues. To address
these practical needs, VTs researchers from different disciplines have
begun to amass a large literature. However, the changing workplace that is
becoming so reliant on VTs comes with its own set of management challenges,
which are not sufficiently addressed by current research on VTs.
Paradoxically, despite the challenges associated with technology in terms
of its disruption to trust development in VTs, trust is one of the most
promising solutions for overcoming myriad problems. Though the extant
literature includes an abundance of studies on trust in VTs, a
comprehensive multidisciplinary review and synthesis is lacking. Addressing
this gap, we present a systematic theoretical review of 124 articles from
the disparate, multidisciplinary literature on trust in VTs. We use the
review to develop an integrated model of trust in VTs. Based on our review,
we provide theoretical insights into the relationship between virtuality
and team trust, and highlight several critical suggestions for moving this
literature forward to meet the needs of workplaces of the future, namely:
better insight into how trust evolves alongside the team’s evolution,
clarity about how to adequately conceptualize and operationalize
virtuality, and greater understanding about how trust might develop
differently across diverse types of virtual contexts with various
technology usages. We conclude with guidelines for managing VTs in the
future workplace, which is increasingly driven and affected by changing
technologies, and highlight important trends to consider.

*Keywords* Virtual teams; Trust; Swift trust; Virtuality; Team processes

-=-=-=-
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Cheers
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Editor-in-Chief, Australasian Journal of Information Systems
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