[AISWorld] CFP:JECR special issue on AI-enabled technology innovation in e-commerce

[Xusen Cheng]

Dear Colleagues,

We would like to invite you to submit a paper to Journal of Electronic
Commerce Research (JECR)  special issue on  AI-enabled technology
innovation in e-commerce during the Covid-19 pandemic.

Here are the CFP details:


*Introduction*

The Covid-19 pandemic has dramatically changed social and economic life in
almost all countries due to strict physical restrictions, such as social
distancing and local or national lockdowns, required to promote public
health and save lives. The policies implemented by most countries during
each wave of the Covid-19 pandemic placed great pressure on global supply
chains, bringing unprecedented challenges to international business (Mena
et al., 2022), including cross-border e-commerce (Wang et al., 2021). Even
with domestic markets, customers have changed consumption behaviors due to
uncertainties of the pandemic and policies of quarantine. They are reducing
their frequency of outdoor activities and preferring online shopping
(Kawasaki et al., 2021). The Covid-19 pandemic has thus fueled the growth
of e-commerce (Beckers et al., 2021), and forced traditional enterprises to
rapidly convert from offline to online channels and respond with digital
transformation of their business models to meet customer preferences
(Amankwah-Amoah et al., 2021). Changing customer preferences and behaviors
caused by the Covid-19 pandemic has been a catalyst for innovation in the
platform economy (Chan & Gao, 2021) and financial technology (FinTech)
(Chen et al., 2021). As consumers craved greater social presence during the
Covid-19 pandemic, live streaming on social networking sites and e-commerce
platforms became more popular. However, the pandemic has also negatively
affected sharing economy and traditional industries such as the restaurant
industry, tourism and retail. Obviously, the development of the digital
economy, typified by e-commerce, faces unprecedented opportunities and
challenges during the Covid-19 pandemic, presenting interesting research
questions for the field.

Recently, advanced digital technology/internet-based technology has become
more prevalent and advanced to play a dominant role in e-commerce. For
example, wxisting research has discussed the effects of emerging
technology, such as big data analytics (Akter & Wamba, 2016) and
machine/deep learning. Artificial intelligence (AI) is another crucial
innovative digital technology and provides possible solutions to improve
the performance of e-commerce and to facilitate digital transformation for
enterprises in traditional industries, but it has both a bright side and
dark side. On one hand, it has been regarded as a next-generation powerful
technology that can bring great business value and facilitate enterprises
to achieve their business goals (Davenport & Ronanki, 2018; Mikalef &
Gupta, 2021); on the other hand, the ethical issues of AI have been
discussed, such as privacy issues (Cheng et al., 2021). AI applied in
e-commerce has received increased attention, and there are emerging several
studies drawing on the topic discussing the application of AI-based
chatbots (Adam et al., 2021) and AI-based recommendation systems
(Chinchanachokchai
et al., 2021). However, research delving into the field is in the early
stages. There is a lack of a systematic understanding of AI-enabled
technology innovation in e-commerce and other digital economies, especially
during the Covid-19 pandemic. There is potential for research to examine
how AI-enabled technology innovation benefits the digital economy, typified
by e-commerce, and how it facilitates digital transformation for
enterprises in traditional industries. Meanwhile, we also need to extend
the knowledge of customers’ intentions and behaviors, such as privacy
issues, perceived benefits and risks in the field of AI-enabled technology
innovation in e-commerce during the Covid-19 pandemic.

In the context of the current turbulent times with a severe pandemic, there
is a more urgent need to develop theories of e-commerce that incorporate
emerging digital technology/internet-based technology. Therefore, this
special issue calls for a wide range of original high-quality submissions
focusing on e-commerce affected by AI-enabled technology innovation. We
call for papers addressing interesting research questions about the
opportunities and challenges of AI-enabled technology innovation in
e-commerce in the setting of the Covid-19 pandemic. We will not limit the
research types and welcome studies with a wide range of methods including
quantitative, qualitative, design science research, and mixed methods.
Topics of interest include but are not limited to the following:

-         The bright sides and dark sides of AI technology application in
e-commerce.

-         Issues related to trust, privacy, and security of AI-enabled
innovation in e-commerce.

-         Users' perceived risk and coping behaviors in AI-enabled
e-commerce and communication during the COVID-19 pandemic.

-         Case studies brought by the Covid-19 pandemic illustrating
applications of AI-enabled technology innovation in e-commerce.

-         Big data analytics, fintech, blockchain and other emerging
technologies for e-commerce application during the COVID-19 pandemic.

-         AI-enabled digital transformation and digital economy during the
COVID-19 pandemic.

-         AI-enabled communication and collaboration for local and
distributed contexts.

-         Cultural, social, policy impact of AI-enabled technology
innovation in e-commerce.

-         Governance and regulation issues for AI technology in e-commerce.

-         Global and Cross-border e-commerce and AI technology innovation.

-         Design and behavioral issue for human-AI interaction in
e-commerce.



*Guest Editors:  *

·          Xusen Cheng, Renmin University of China, China (email:
xusen.cheng at ruc.edu.cn)

·          Jian Mou, Pusan National University, South Korea (email:
jian.mou at pusan.ac.kr)

·          Jason Cohen, University of the Witwatersrand, Johannesburg (email:
jason.cohen at wits.ac.za)

*Submission Instructions:*

We encourage authors to attend the International Conference on Electronic
Commerce 2022 (ICEC, June 22, Daegu, Korea) (for details: icec.net) and the
journal workshop to develop ideas with guest editors.

All papers should be submitted as a WORD document (in Microsoft Word
format) to *jian.mou at pusan.ac.kr <jian.mou at pusan.ac.kr>* and carbon copy to
the Editor-in-chief, Professor M.Y. Kiang (e-mail: Melody.Kiang at csulb.edu).
Authors should follow the submission guidelines at
http://www.jecr.org/node/324 when preparing the submission. All papers will
undergo the journal’s standard double-blind review processes.

*Important dates:*

Open submission: 01/03/2022

Submission due: 30/06/2022

*The accepted papers will be published in the first issue of 2023.*

Happy New Year !

Kind Regards

Xusen Cheng, Ph.D
Professor of Information Systems
School of Information, Renmin University of China
Beijing, China, 100872
Email: xusen.cheng at gmail.com



<xusen.cheng at gmail.com>