[AISWorld] AI, Emotions, and Empathy Mini-Track at AMCIS 2024

Wed Feb 14 09:22:56 EST 2024

Dear IS Scholars,

Happy Valentine's Day. We invite you to submit your research to the "AI, Emotions, and Empathy" mini-track at AMCIS 2024. This mini-track is part of the Artificial Intelligence and Autonomous Applications (SIG AIAA) track and is open to innovative research.

AI-enabled technologies have been permeating human lives and societies at a growing rate over the last three decades. They started at the mechanical task levels (e.g., manufacturing robots) and slowly made their way into analytical tasks (e.g., personal assistants, traders, schedulers, etc.). However, these technologies are still finding their way into the realm of human emotions and empathy. Hence, emotional and empathic AI is expected to be the next frontier of AI research and development. Likewise, the role of emotions in human-technology interaction is a growing research area within the IS discipline. Accordingly, this forward-looking mini-track welcomes all kinds of theoretical and empirical research at the intersection of human emotions, empathy, and AI. Possible topics and research questions of interest include but are not limited to:

  *   Emotional AI Impact on Businesses and Organizations
     *   How emotionally capable AI will impact business processes, business models, and outcomes?
     *   How would an emotional generative AI impact employee and user satisfaction?
     *   How can organizations harness the existing generative AI emotional capabilities to gain competitive advantages?
     *   How emotional and emphatic-AI would impact government and public agency's procedures and policies?
  *   Human and AI interactions
     *   How an AI capable of understanding and appropriately responding to human emotions is going to impact existing theories of human-technology interactions?
     *   How AI can become empathic and emotional, and how such changes are going to impact human-AI interactions (Novel theories).
  *   Emotional AI and Socio-Economical Systems
     *   What would be the legal and ethical implications of emotional and empathic AI for human societies and socio-economical systems?
     *   What are the potential advantages and risks associated with the development and deployment of emotional and empathic AI systems?
  *   AI Algorithms and Emotion Detection and Prediction
     *   How AI and ML algorithms can be better trained to detect and respond to human emotions appropriately?
     *   How is generative AI detecting and affecting user emotions? And how can it be improved?

--- REFERENCES ---

  *   Huang, M. H., Rust, R., & Maksimovic, V. (2019). The feeling economy: Managing in the next generation of artificial intelligence (AI). California Management Review, 61(4), 43-65.
  *   Huang, M. H., & Rust, R. T. (2018). Artificial intelligence in service. Journal of service research, 21(2), 155-172.
  *   Rust, Roland T. and Ming-Hui Huang (2021), The Feeling Economy: How Artificial Intelligence Is Creating the Era of Empathy, New York: Palgrave Macmillan
  *   Esmaeilzadeh, H., & Vaezi, R. (2022). Conscious Empathic AI in Service. Journal of Service Research, 25(4), 549-564.

--- NOTABLE DATES ---

  *   January 5, 2024: Manuscript submissions begin
  *   March 1, 2024: Submissions are due at 10 a.m. EST
  *   Mid-April 2024: Acceptance notifications
  *   April 22, 2024: All revised, camera-ready papers due
  *   More information on notable dates and submission types<https://amcis2024.aisconferences.org/submissions/call-for-papers/>

--- LINKS TO TRACK DESCRIPTIONS AND SUBMISSION INFO  ---

  *   Track and Mini-track descriptions<https://amcis2024.aisconferences.org/track-descriptions/#toggle-id-3>
  *   Submission Information<https://amcis2024.aisconferences.org/submissions/>

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Reza Vaezi, Ph.D.
Associate Professor of Information Systems
Ph.D. Program Discipline Lead
Coles College of Business

3333 Busbee Dr NW
Room 411, MD 0405
Kennesaw, GA 30144

p: 470-578-7775<tel:4705787775>
e: reza.vaezi at kennesaw.edu<mailto:reza.vaezi at kennesaw.edu>
w: http://facultyweb.kennesaw.edu/svaezi/index.php
When procedure becomes more important than purpose and method more important than results, organizations become stagnant!  -Dee Hock, Founder of Visa, One From Many: Visa and the Rise of Chaordic Organization

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