<p class="MsoNormal"><i><span lang="EN-GB">Transforming Government: People, Process
& Policy</span></i><span lang="EN-GB"> - </span><span class="apple-style-span"><span lang="EN-GB" style="font-size:10.0pt;font-family:Arial;color:black">Special
Issue: Shared Services </span></span><span lang="EN-GB" style="font-size:10.0pt;
font-family:Arial;color:black"><br>
(<span class="apple-style-span">Guest editor: Marijn Janssen</span>) - </span><span lang="EN-GB" style="color:black">Volume 4, Issue 3, July-September 2010. Issue URL:</span><span lang="EN-GB"> <a href="http://www.emeraldinsight.com/journals.htm?issn=1750-6166&volume=4&issue=3">http://www.emeraldinsight.com/journals.htm?issn=1750-6166&volume=4&issue=3</a></span></p>


<p class="MsoNormal"><span class="apple-style-span"><span lang="EN-GB" style="font-size:10.0pt;font-family:Arial;color:black"> </span></span></p>

<p class="MsoNormal"><b><u><span lang="EN-GB" style="font-family:Arial;color:black">Article
1: </span></u></b></p>

<p class="MsoNormal"><b><span lang="EN-GB" style="font-size:10.0pt;font-family:
Arial;color:black"> </span></b></p>

<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman"">Title:</span></b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman""> Characteristics
of shared service centers</span></p>

<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman"">Author(s):</span></b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman""> Veit Schulz,
(Institute of Information Management, University
of St Gallen, St Gallen, Switzerland), Walter Brenner, (Institute of
Information Management, University of St Gallen, St Gallen, Switzerland)</span></p>

<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman"">Citation:</span></b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman""> Veit Schulz,
Walter Brenner, "Characteristics of shared service centers",
Transforming Government: People, Process and Policy, Vol. 4 Iss: 3, pp.210 -
219</span></p>

<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman"">DOI:</span></b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman""> <a href="http://dx.doi.org/10.1108/17506161011065190" title="DOI resolver for 10.1108/17506161011065190.">10.1108/17506161011065190</a></span></p>


<p class="MsoNormal"><span lang="EN-GB"> </span></p>

<p class="MsoNormal"><b><u><span lang="EN-GB" style="font-family:Arial;color:black">Article
2:</span></u></b></p>

<p class="MsoNormal"><b><span lang="EN-GB" style="font-size:10.0pt;font-family:
Arial;color:black"> </span></b></p>

<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black">Title: </span></b><span class="apple-style-span"><span lang="EN-GB" style="font-size:11.0pt;font-family:
"Times New Roman";color:black">Characteristics of a successful shared services
centre in the Australian public sector</span></span></p>

<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black">Author(s): </span></b><span class="apple-style-span"><span lang="EN-GB" style="font-size:11.0pt;font-family:
"Times New Roman";color:black">Mark Borman, (School
of Business, University
of Sydney, Sydney, Australia)</span></span><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black"></span></b></p>

<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black">Citation: </span></b><span class="apple-style-span"><span lang="EN-GB" style="font-size:11.0pt;font-family:
"Times New Roman";color:black">Mark Borman, "Characteristics of a
successful shared services centre in the Australian public sector",
Transforming Government: People, Process and Policy, Vol. 4 Iss: 3, pp.220 - 231</span></span><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black"></span></b></p>

<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black">DoI: </span></b><span class="apple-style-span"><span lang="EN-GB" style="font-size:11.0pt;font-family:
"Times New Roman";color:black"><a href="http://dx.doi.org/10.1108/17506161011065208" title="DOI resolver for 10.1108/17506161011065208."><span style="color:black">10.1108/17506161011065208</span></a></span></span></p>


<p class="MsoNormal"><b><span lang="EN-GB" style="font-size:10.0pt;font-family:
Arial;color:black"> </span></b></p>

<p class="MsoNormal"><b><u><span lang="EN-GB" style="font-family:Arial;color:black">Article
3:</span></u></b></p>

<p class="MsoNormal"><b><span lang="EN-GB" style="font-size:10.0pt;font-family:
Arial;color:black"> </span></b></p>

<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black">Title: </span></b><span class="apple-style-span"><span lang="EN-GB" style="font-size:11.0pt;font-family:
"Times New Roman";color:black">Public-private partnerships, outsourcing or
shared service centres?: Motives and intents for selecting sourcing
configurations</span></span></p>

<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black">Author(s):</span></b><span class="apple-style-span"><span lang="EN-GB" style="font-size:11.0pt;font-family:
"Times New Roman";color:black"> <a href="http://www.emeraldinsight.com/search.htm?ct=all&st1=Anton+Joha&fd1=aut" title="Author search for Anton Joha."><span style="color:black">Anton Joha</span></a>,
(EquaTerra, London, UK),</span></span><span class="apple-converted-space"><span lang="EN-GB" style="font-size:11.0pt;
font-family:"Times New Roman";color:black"> </span></span><span class="apple-style-span"><span lang="EN-GB" style="font-size:11.0pt;font-family:
"Times New Roman";color:black"><a href="http://www.emeraldinsight.com/search.htm?ct=all&st1=Marijn+Janssen&fd1=aut" title="Author search for Marijn Janssen.">Marijn Janssen</a>, (Delft University
of Technology, Delft, The Netherlands)</span></span><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black"></span></b></p>

<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black">Citation: </span></b><span class="apple-style-span"><span lang="EN-GB" style="font-size:11.0pt;font-family:
"Times New Roman";color:black">Anton Joha, Marijn Janssen, "Public-private
partnerships, outsourcing or shared service centres?: Motives and intents for
selecting sourcing configurations", Transforming Government: People,
Process and Policy, Vol. 4 Iss: 3, pp.232 - 248</span></span><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black"></span></b></p>

<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black">DoI: </span></b><span class="apple-style-span"><span lang="EN-GB" style="font-size:11.0pt;font-family:
"Times New Roman";color:black"><a href="http://dx.doi.org/10.1108/17506161011065217" title="DOI resolver for 10.1108/17506161011065217."><span style="color:black">10.1108/17506161011065217</span></a></span></span><span class="apple-converted-space"><span lang="EN-GB" style="font-size:11.0pt;
font-family:"Times New Roman";color:black"> </span></span><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black"></span></b></p>

<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:Arial;
color:black"> </span></p>

<p class="MsoNormal"><b><u><span lang="EN-GB" style="font-family:Arial;color:black">Article
4:</span></u></b></p>

<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-size:10.0pt;font-family:Arial;color:black"><br>
</span></b><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";
color:black">Title: </span></b><span class="apple-style-span"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black">Adopting
shared services in a public-sector organization</span></span></p>

<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black">Author(s): </span></b><span class="apple-style-span"><span lang="EN-GB" style="font-size:11.0pt;font-family:
"Times New Roman";color:black">Frank Ulbrich, (Stockholm
School of Economics, Center for
Information Management, Stockholm,
 Sweden)</span></span><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black"></span></b></p>

<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black">Citation: </span></b><span class="apple-style-span"><span lang="EN-GB" style="font-size:11.0pt;font-family:
"Times New Roman";color:black">Frank Ulbrich, "Adopting shared services in
a public-sector organization", Transforming Government: People, Process
and Policy, Vol. 4 Iss: 3, pp.249 - 265</span></span><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black"></span></b></p>

<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black">DoI: </span></b><span class="apple-style-span"><span lang="EN-GB" style="font-size:11.0pt;font-family:
"Times New Roman";color:black"><a href="http://dx.doi.org/10.1108/17506161011065226" title="DOI resolver for 10.1108/17506161011065226."><span style="color:black">10.1108/17506161011065226</span></a></span></span><span class="apple-converted-space"><span lang="EN-GB" style="font-size:11.0pt;
font-family:"Times New Roman";color:black"> </span></span><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black"></span></b></p>

<p class="MsoNormal"><b><span lang="EN-GB" style="font-size:10.0pt;font-family:
Arial;color:black"> </span></b></p>

<p class="MsoNormal"><b><u><span lang="EN-GB" style="font-family:Arial;color:black">Article
5: </span></u></b></p>

<p class="MsoNormal"><b><u><span lang="EN-GB" style="font-family:Arial;color:black"><span style="text-decoration:none"> </span></span></u></b></p>

<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black">Title: </span></b><span class="apple-style-span"><span lang="EN-GB" style="font-size:11.0pt;font-family:
"Times New Roman";color:black">Shared service strategies in local government –
a multiple case study exploration</span></span></p>

<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black">Author(s): </span></b><span class="apple-style-span"><span lang="EN-GB" style="font-size:11.0pt;font-family:
"Times New Roman";color:black">Bjoern Niehaves, (European
Research Center
for Information Systems, Muenster University, Muenster, Germany),</span></span><span class="apple-converted-space"><span lang="EN-GB" style="font-size:11.0pt;
font-family:"Times New Roman";color:black"> </span></span><span class="apple-style-span"><span lang="EN-GB" style="font-size:11.0pt;font-family:
"Times New Roman";color:black">Andreas Krause, (Best Practice Consulting AG,
Muenster, Germany)</span></span><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black"></span></b></p>

<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black">Citation: </span></b><span class="apple-style-span"><span lang="EN-GB" style="font-size:11.0pt;font-family:
"Times New Roman";color:black">Bjoern Niehaves, Andreas Krause, "Shared
service strategies in local government – a multiple case study
exploration", Transforming Government: People, Process and Policy, Vol. 4
Iss: 3, pp.266 - 279</span></span><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black"></span></b></p>

<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black">DoI: </span></b><span class="apple-style-span"><span lang="EN-GB" style="font-size:11.0pt;font-family:
"Times New Roman";color:black"><a href="http://dx.doi.org/10.1108/17506161011065235" title="DOI resolver for 10.1108/17506161011065235."><span style="color:black">10.1108/17506161011065235</span></a></span></span><b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Times New Roman";color:black"></span></b></p>


<p class="MsoNormal"><br></p>-- <br>Yogesh K. Dwivedi, Ph.D.<br>Senior Lecturer in Information Systems<br>Business Doctoral Programme Admissions Coordinator<br>School of Business and Economics<br>Room 25, Haldane Building<br>
Swansea University, Singleton Park<br>Swansea, SA2 8PP, Wales, UK.<br>TEL (Office): +44 (0) 1792 602340 <br>FAX (Office): +44 (0) 1792 295626<br>Email: <a href="mailto:y.k.dwivedi@swansea.ac.uk">y.k.dwivedi@swansea.ac.uk</a> ; <a href="mailto:ykdwivedi@gmail.com">ykdwivedi@gmail.com</a> <br>
Home page: <a href="http://www.swansea.ac.uk/staff/academic/BusinessEconomics/dwivediy/">http://www.swansea.ac.uk/staff/academic/BusinessEconomics/dwivediy/</a> <br>----<br>Managing Editor - Journal of Electronic Commerce Research (JECR)<br>
Senior Editor - DATABASE for Advances in Information Systems <br><br>