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<div class=WordSection1>
<p class=MsoNormal>GITMA 2011 Call for Papers<o:p></o:p></p>
<p class=MsoNormal>The Twelfth Annual Global Information Technology Management
Association<o:p></o:p></p>
<p class=MsoNormal>GITMA WORLD CONFERENCE 2011<o:p></o:p></p>
<p class=MsoNormal>Las Vegas, USA (<a href="http://www.gitma.org/"
target="_blank"><span style='color:windowtext;text-decoration:none'>http://www.gitma.org</span></a>)
Conference Date: June 5 - 7, 2011<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><b>SUBMISSION DEADLINE: NOVEMBER 15, 2010</b><o:p></o:p></p>
<p class=MsoNormal>Please visit our web site (<a href="http://www.gitma.org/"
target="_blank"><span style='color:windowtext;text-decoration:none'>www.gitma.org</span></a>)
to submit your paper or panel/workshop proposal.<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>This conference provides a unique opportunity to all IT
educators, researchers, and<o:p></o:p></p>
<p class=MsoNormal>practitioners from all countries to get together to network,
develop lasting relationships,<o:p></o:p></p>
<p class=MsoNormal>and exchange ideas. The clear strength is the international
participation and the following<o:p></o:p></p>
<p class=MsoNormal>people should attend:<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal style='margin-left:18.0pt'><span style='font-family:Wingdings'>§</span><span
style='font-size:7.0pt'> </span>Educators, researchers, and practitioners
from North America (including US, Mexico,<o:p></o:p></p>
<p class=MsoNormal style='margin-left:18.0pt'>and Canada<o:p></o:p></p>
<p class=MsoNormal style='margin-left:18.0pt'><span style='font-family:Wingdings'>§</span><span
style='font-size:7.0pt'> </span>Educators, researchers, and practitioners
from all other parts of the world, including<o:p></o:p></p>
<p class=MsoNormal style='margin-left:18.0pt'>developed, developing, and
under-developed nations.<o:p></o:p></p>
<p class=MsoNormal style='margin-left:18.0pt'><span style='font-family:Wingdings'>§</span><span
style='font-size:7.0pt'> </span>Educators, researchers, and practitioners
doing work in all areas of Global IT Management<o:p></o:p></p>
<p class=MsoNormal style='text-indent:2.25pt'> <o:p></o:p></p>
<p class=MsoNormal>Contributions are invited for the track on: <b><span
style='font-size:16.0pt'>Post-Implementation Issues</span></b><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal style='text-align:justify'>The Post-Implementation track is
inviting papers on i<span style='color:black'>ssues around the
post-implementation deployment and use of IT among users.</span>
Post-implementation includes the ongoing operation, support and maintenance of
information systems.<o:p></o:p></p>
<p class=MsoNormal style='text-align:justify'><o:p> </o:p></p>
<p class=MsoNormal style='text-align:justify'> <o:p></o:p></p>
<p class=MsoNormal style='text-align:justify'><b>RECOMMENDED TOPICS:</b><o:p></o:p></p>
<p class=MsoNormal style='text-align:justify'> <o:p></o:p></p>
<p class=MsoNormal style='text-align:justify'>Topics to be included in the
track are:<o:p></o:p></p>
<p class=MsoNormal style='text-align:justify'> <o:p></o:p></p>
<p class=MsoNormal style='text-align:justify'><b>IT service management topics,
functions and processes<o:p></o:p></b></p>
<p class=MsoListParagraphCxSpFirst style='margin-left:39.0pt;text-align:justify;
text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Change requests, and change management<o:p></o:p></p>
<p class=MsoListParagraphCxSpMiddle style='margin-left:39.0pt;text-align:justify;
text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Infrastructure management including capacity,
availability, continuity<o:p></o:p></p>
<p class=MsoListParagraphCxSpMiddle style='margin-left:39.0pt;text-align:justify;
text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Service level management, service level
agreements, service desk, incident and problem management <o:p></o:p></p>
<p class=MsoListParagraphCxSpLast style='margin-left:39.0pt;text-align:justify;
text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Ongoing user training and support especially in
a global context<o:p></o:p></p>
<p class=MsoNormal style='text-align:justify'><b>Project management<o:p></o:p></b></p>
<p class=MsoListParagraphCxSpFirst style='text-align:justify;text-indent:-18.0pt;
mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span
style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Project evaluation and the post-implementation
review process<o:p></o:p></p>
<p class=MsoListParagraphCxSpLast style='text-align:justify;text-indent:-18.0pt;
mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span
style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Benefits management<o:p></o:p></p>
<p class=MsoNormal style='text-align:justify'><b>Software and system
maintenance<o:p></o:p></b></p>
<p class=MsoListParagraphCxSpFirst style='text-align:justify;text-indent:-18.0pt;
mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span
style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Total cost of ownership<o:p></o:p></p>
<p class=MsoListParagraphCxSpMiddle style='text-align:justify;text-indent:-18.0pt;
mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span
style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Post-implementation issues associated with
outsourcing, supplier/vendor management<o:p></o:p></p>
<p class=MsoListParagraphCxSpMiddle style='text-align:justify;text-indent:-18.0pt;
mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span
style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Decisions regarding upgrades to software
packages<o:p></o:p></p>
<p class=MsoListParagraphCxSpMiddle style='text-align:justify;text-indent:-18.0pt;
mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span
style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Software maintenance tools and techniques<o:p></o:p></p>
<p class=MsoListParagraphCxSpLast style='text-align:justify;text-indent:-18.0pt;
mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span
style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Effectiveness of software maintenance teams<o:p></o:p></p>
<p class=MsoNormal style='text-align:justify'><o:p> </o:p></p>
<p class=MsoNormal style='text-align:justify'>All inquiries should be directed
by e-mail to the attention of the track chair Aileen Cater-Steel <a
href="mailto:caterst@usq.edu.au">caterst@usq.edu.au</a><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>JOURNAL PUBLICATION: Papers judged as high quality by the
reviewers will be further considered for publication on an expedited basis in
the Journal of Global Information Technology Management (JGITM), Journal of
Information Technology Cases & Applications Research (JITCAR), and Journal
of Information Privacy and Security (JIPS). Many quality papers will be
directly accepted in the journal: Communications of Global Information
Technology (COGIT).<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>GITMA Program Chair: Dr. Paul Licker, <a
href="mailto:licker@oakland.edu" target="_blank"><span style='color:windowtext;
text-decoration:none'>licker@oakland.edu</span></a>, Oakland University<o:p></o:p></p>
<p class=MsoNormal>GITMA Conference Chair: Dr. Prashant Palvia, <a
href="mailto:pcpalvia@uncg.edu" target="_blank"><span style='color:windowtext;
text-decoration:none'>pcpalvia@uncg.edu</span></a>, Univ of North Carolina
Greensboro<o:p></o:p></p>
<p class=MsoNormal>GITMA Local Chair: Dr. Mehmet Erdem, <a
href="mailto:mehmet.erdem@unlv.edu" target="_blank"><span style='color:windowtext;
text-decoration:none'>mehmet.erdem@unlv.edu</span></a>, University of Nevada,
Las Vegas<o:p></o:p></p>
<p class=MsoNormal>GITMA Communications Chair: Dr. Alexander McLeod, <a
href="http://www.amcleod.com/" target="_blank"><span style='color:windowtext;
text-decoration:none'>www.amcleod.com</span></a>, Univ of Nevada, Reno<o:p></o:p></p>
<p class=MsoNormal>GITMA Sponsorship Chair: Dr. Choton Basu, <a
href="mailto:basuc@uww.edu" target="_blank">basuc@uww.edu</a>, University of
Wisconsin Whitewater<o:p></o:p></p>
<p class=MsoNormal><br clear=all>
<span style='font-size:10.0pt'><br>
</span><b><span style='font-family:"Arial","sans-serif";color:navy'>DR AILEEN
CATER-STEEL<br>
</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Associate
Professor and Chair of IS Research Committee<br>
School of Information Systems<br>
Faculty of Business<br>
University of Southern Queensland<br>
Toowoomba | QLD | 4350 | AUSTRALIA<br>
Email: </span><a href="mailto:caterst@usq.edu.au"><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>caterst@usq.edu.au</span></a><br>
<span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Ph: +61 7
46311276 | Fax: +61 7 46315594<br>
</span> <br>
<br>
<o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p>
</div>
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