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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Dear Colleagues<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=MsoPlainText style='text-align:justify'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>We would like to invite you to contribute and attend the transforming government workshop to be held at Brunel University on the 17<sup>th</sup> and 18<sup>th</sup> of March 2011. The workshop hosts a mixture of UK and EU practitioners and academics as well as well acclaimed Keynote speakers such as <b>Prof. John Bertot</b> (Editor-in-Chief – Government Information Quarterly, University of Maryland, USA) and <b>Dr. Theresa Pardo</b> (Director, Centre for Technology in Government, University at Albany, USA). <o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=MsoPlainText style='text-align:justify'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>The workshop is pleased to announce that arrangements have been made with the Editor-in-Chiefs of the following journals for the best papers to be considered with a view to be published in:<o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=MsoPlainText style='margin-left:36.0pt;text-align:justify;text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><span style='mso-list:Ignore'>–<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><b><i><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Government Information Quarterly;<o:p></o:p></span></i></b></p><p class=MsoPlainText style='margin-left:36.0pt;text-align:justify;text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><span style='mso-list:Ignore'>–<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><b><i><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Transforming Government: People, Process and Policy;</span></i></b><b><i><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></i></b></p><p class=MsoPlainText style='margin-left:36.0pt;text-align:justify;text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><span style='mso-list:Ignore'>–<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><b><i><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>International Journal of Electronic Government Research;</span></i></b><b><i><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></i></b></p><p class=MsoPlainText style='margin-left:36.0pt;text-align:justify;text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><span style='mso-list:Ignore'>–<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><b><i><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Electronic Journal of E-Government.</span></i></b><b><i><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></i></b></p><p class=MsoPlainText style='text-align:justify'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=MsoBodyTextIndent style='margin:0cm;margin-bottom:.0001pt;text-align:justify'><i><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Transforming Government Workshop Scope:<o:p></o:p></span></i></p><p class=MsoBodyTextIndent style='margin:0cm;margin-bottom:.0001pt;text-align:justify'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";font-weight:normal'><o:p> </o:p></span></p><p class=MsoBodyTextIndent style='margin:0cm;margin-bottom:.0001pt;text-align:justify'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";font-weight:normal'>E-government implementation efforts have now evolved from basic information provisioning to more integrated and joined up service offerings in most developed countries. Having successfully implemented a number of transaction-based e-services by e-enabling front office and customer facing processes, most developed countries are now working towards realising transformational government (or t-Government). The transformational phase is considered the highest level of maturity for e-government programmes and encompasses redefining the delivery of government services by providing a single point of contact to citizens’ that makes the government transparent to citizens and businesses. T-Government involves reengineering and e-enabling back office processes and information systems to enable more joined-up and citizen-centric electronic government services. However, public sector transformation is a massive and complex undertaking involving distributed decision-making that requires a good understanding and evaluation of the political context, business processes and technology. <o:p></o:p></span></p><p class=MsoBodyTextIndent style='margin:0cm;margin-bottom:.0001pt;text-align:justify'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";font-weight:normal'><o:p> </o:p></span></p><p class=MsoNormal style='text-align:justify;background:white'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Also, from a demand perspective extensive efforts are required to increase citizens’ awareness about the transformation of the delivery of government services and their online availability which would result in increased e-participation. In order to prevent digital divide in terms of using electronic government services, it is also necessary that citizens from all facets of society are equipped with basic ICT skills as well as private and or public access to high-speed internet connections. Yet, despite the availability of innovative technologies, government agencies are faced with many technical, organizational, and socio-economic challenges and barriers that need to be addressed when developing, adopting and diffusing electronic government systems and services. Furthermore, from an organisational perspective t-Government has introduced an environment where most public institutions such as healthcare, social services, education and employment have struggled with the need to balance issues such as transparency and opaqueness, or social inclusion and professionalism. Consequently, there has been increasing pressure on the academic and practitioner communities for research that focuses on bridging the gap between t-Government theory and practice. The aim of this workshop is to provide a common platform for academics and practitioners to discuss and present original research highlighting issues related with technical, organizational, managerial and socioeconomic aspects of both (e) and (t)-government implementation and adoption. <o:p></o:p></span></p><p class=MsoNormal style='text-align:justify;background:white'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:36.0pt;text-align:justify;text-indent:-36.0pt;background:white'><b><i><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Coverage:<o:p></o:p></span></i></b></p><p class=MsoNormal style='text-align:justify;background:white'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal style='text-align:justify;background:white'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>To ensure that the workshop has the most comprehensive current and relevant coverage of all topics related to transformational government, we are inviting researchers and leading experts in their particular areas of research to contribute papers of 6000-7000 words that offer an in-depth discussion of the key issues, concepts and trends related to the field of transformational government. All manuscripts should be formatted according to the template available on <a href="http://www.tgovworkshops.org/">http://www.tgovworkshops.org/</a>).<o:p></o:p></span></p><p class=MsoNormal style='text-align:justify;background:white'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal style='text-align:justify;background:white'><b><i><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Recommended topics include, but are not limited to the following:<o:p></o:p></span></i></b></p><p class=MsoNormal style='text-align:justify;background:white'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=Default style='margin-left:36.0pt;text-align:justify;text-indent:-18.0pt;mso-list:l1 level1 lfo4'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>The development, implementation, control and maintenance of transformational government projects <o:p></o:p></span></p><p class=Default style='margin-left:36.0pt;text-align:justify;text-indent:-18.0pt;mso-list:l1 level1 lfo4'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Challenges, issues and complexities involving the implementation transformational government <o:p></o:p></span></p><p class=Default style='margin-left:36.0pt;text-align:justify;text-indent:-18.0pt;mso-list:l1 level1 lfo4'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>The significance of t-government benefits offered to both government and citizens <o:p></o:p></span></p><p class=Default style='margin-left:36.0pt;text-align:justify;text-indent:-18.0pt;mso-list:l1 level1 lfo4'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>A global perspective and assessment of t-Government implementation efforts <o:p></o:p></span></p><p class=Default style='margin-left:36.0pt;text-align:justify;text-indent:-18.0pt;mso-list:l1 level1 lfo4'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>IT-Governance, integrated service delivery and reengineering of the public sector <o:p></o:p></span></p><p class=Default style='margin-left:36.0pt;text-align:justify;text-indent:-18.0pt;mso-list:l1 level1 lfo4'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Different process, information systems and technology integration approaches used in t-Government and e-Government projects <o:p></o:p></span></p><p class=Default style='margin-left:36.0pt;text-align:justify;text-indent:-18.0pt;mso-list:l1 level1 lfo4'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>The impact of e-Government and t-Government on social inclusion and e-participation <o:p></o:p></span></p><p class=Default style='margin-left:36.0pt;text-align:justify;text-indent:-18.0pt;mso-list:l1 level1 lfo4'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>The influence of Web 2.0, social media and cloud computing on public sector transformation<o:p></o:p></span></p><p class=Default style='margin-left:36.0pt;text-align:justify;text-indent:-18.0pt;mso-list:l1 level1 lfo4'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Enterprise architecture at various levels of government <o:p></o:p></span></p><p class=Default style='margin-left:36.0pt;text-align:justify;text-indent:-18.0pt;mso-list:l1 level1 lfo4'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Barriers to awareness, adoption and diffusion of (t) and (e) government services <o:p></o:p></span></p><p class=Default style='margin-left:36.0pt;text-align:justify;text-indent:-18.0pt;mso-list:l1 level1 lfo4'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Evaluation of case studies involving transformational change in the public sector <o:p></o:p></span></p><p class=Default style='margin-left:36.0pt;text-align:justify;text-indent:-18.0pt;mso-list:l1 level1 lfo4'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Technology alignments in (t) and (e) government projects <o:p></o:p></span></p><p class=Default style='margin-left:36.0pt;text-align:justify;text-indent:-18.0pt;mso-list:l1 level1 lfo4'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Innovative applications and good practices in (t) and (e) government <o:p></o:p></span></p><p class=Default style='margin-left:36.0pt;text-align:justify;text-indent:-18.0pt;mso-list:l1 level1 lfo4'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Overview studies; development within countries, policies, infrastructure facilities and comparative studies (comparing countries) of (t) and (e) government <o:p></o:p></span></p><p class=Default style='margin-left:36.0pt;text-align:justify;text-indent:-18.0pt;mso-list:l1 level1 lfo4'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Tools, methods, frameworks and guidelines for t-Government<o:p></o:p></span></p><p class=Default style='margin-left:36.0pt;text-align:justify;text-indent:-18.0pt;mso-list:l1 level1 lfo4'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Policy Modelling, Simulation and Visualisation for (t) and (e) government services <o:p></o:p></span></p><p class=Default style='margin-left:36.0pt;text-align:justify;text-indent:-18.0pt;mso-list:l1 level1 lfo4'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Technologies, design approaches and management strategies that facilitate t-Government <o:p></o:p></span></p><p class=Default style='margin-left:36.0pt;text-align:justify;text-indent:-18.0pt;mso-list:l1 level1 lfo4'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Theories and conceptual models that support t-Government implementation <o:p></o:p></span></p><p class=Default style='margin-left:36.0pt;text-align:justify;text-indent:-18.0pt;mso-list:l1 level1 lfo4'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Role of socio-economic determinants in encouraging adoption and diffusion of e-Government services <o:p></o:p></span></p><p class=Default style='margin-left:36.0pt;text-align:justify;text-indent:-18.0pt;mso-list:l1 level1 lfo4'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>And other relevant topics and issues that may influence, relate to or impact on transformational government<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><i><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Important Dates:<o:p></o:p></span></i></b></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Electronic Submission:<b><span style='color:#C00000'> 17<sup>th</sup> January, 2011<o:p></o:p></span></b></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#C00000'><o:p> </o:p></span></b></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Notification:<b><span style='color:#C00000'> 31<sup>st</sup> January, 2011 <o:p></o:p></span></b></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#C00000'><o:p> </o:p></span></b></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Camera Ready Copy:<b><span style='color:#C00000'> 25<sup>th</sup> February, 2011<o:p></o:p></span></b></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>For further details, please visit our website (<a href="http://www.tgovworkshops.org/">http://www.tgovworkshops.org/</a>).<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Transforming Government Workshop 2011 Committee.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>