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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple id="role_body"><div class=WordSection1><div><p class=MsoNormal><ns0:State><ns0:place><span style='color:black'>Hawaii</span></ns0:place></ns0:State><span style='color:black'> International Conference on System Sciences – 45<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>January 4-7, 2012<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>The Grand </span><ns0:place><ns0:City><span style='color:black'>Wailea Maui</span></ns0:City><span style='color:black'>, </span><ns0:State><span style='color:black'>Hawaii</span></ns0:State></ns0:place><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'><a href="http://www.hicss.hawaii.edu/HICSS_45/apahome45.htm">http://www.hicss.hawaii.edu/HICSS_45/apahome45.htm</a></span><span style='color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>Track: Knowledge Systems <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Minitrack: Knowledge-Intensive Business Processes<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal>The <b><i>intensity</i></b> of <b><i>knowledge</i></b> generated by KM <b><i>processes</i></b> varies based on the organizations associate <b><i>business</i></b> <b><i>processes</i></b>. The potential volatility involved with capturing, monitoring, and utilizing these knowledge flows can directly impact the business processes, support systems and the success of the organization. BPM technologies (e.g. ERP systems) rely heavily on effective knowledge coordination among diverse actors in organizations spanning both internal and external stakeholders. Process related knowledge must be shared successfully and efficiently across boundaries in order to achieve organizational success. This mini-track urges the submission of articles that explore the relationships inherent in business processes that require the frequent application and coordination of knowledge for the successful operation of the organization. The application of knowledge may come from diverse origins that include the external market (competition), internal initiatives (new product or new marketing plan) or the process itself (material shortage or quality issue). <o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal>This Mini-track aims to merge an ongoing discussion by researchers and practitioners interested in <b><i>knowledge-related</i></b> research issues in the context of <b><i>knowledge</i></b>-<b><i>intensive</i></b> <b><i>BPs</i></b>. In order to encourage papers from different organisational contexts dealing with different types of BPs, their associated KM processes and the systems that support each, this Mini-track adopts a broad BP definition to include a set of logically linked and coordinated organisational tasks/activities that use organisational <b><i>knowledge</i></b> resources to create business value. Note that <b><i>coordination</i></b> <b><i>patterns</i></b> could range from highly predictable and predefined to those that <b><i>evolve</i></b> with the process themselves. Rather than focus exclusively on BPM technology, we adopt a holistic approach to BPM that encompasses four equally important components: strategy, processes, people and technology. We particularly encourage multidisciplinary research related to knowledge management processes taking into account human and organisational aspects as well as the supporting BPM and KM technologies. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Possible topics include:<o:p></o:p></p><p class=MsoNormalCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;text-align:justify;text-indent:-.5in;line-height:115%;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>KM processes and BP Lifecycle<o:p></o:p></p><p class=MsoNormalCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:35.45pt;text-align:justify;text-indent:-35.45pt;line-height:115%;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Ongoing improvement of Knowledge Intensive BPs: Methodologies, approaches and CSFs<o:p></o:p></p><p class=MsoNormalCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;text-align:justify;text-indent:-.5in;line-height:115%;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Global Knowledge Intensive BPs<o:p></o:p></p><p class=MsoNormalCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;text-align:justify;text-indent:-.5in;line-height:115%;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Knowledge Intensive BPs in virtual organisations<o:p></o:p></p><p class=MsoNormalCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;text-align:justify;text-indent:-.5in;line-height:115%;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Knowledge Intensive BPs in different domains: healthcare, finance, government, creative industries, education etc.<o:p></o:p></p><p class=MsoNormalCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;text-align:justify;text-indent:-.5in;line-height:115%;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Measurement of knowledge intensive BP performance <o:p></o:p></p><p class=MsoNormalCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;text-align:justify;text-indent:-.5in;line-height:115%;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Measurement of <b><i>knowledge</i></b> <b><i>intensity</i></b> in <b><i>business</i></b> <b><i>processes</i></b><o:p></o:p></p><p class=MsoNormalCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;text-align:justify;text-indent:-.5in;line-height:115%;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Frameworks and strategies for KM and BPM integration at the <b><i>business</i></b> and <b><i>technical</i></b> levels<o:p></o:p></p><p class=MsoNormalCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;text-align:justify;text-indent:-.5in;line-height:115%;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Knowledge processes and their impact on BPM <b><i>technology</i></b> implementation success<o:p></o:p></p><p class=MsoNormalCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;text-align:justify;text-indent:-.5in;line-height:115%;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>IT support for knowledge intensive BPs (collaborative systems, Business Intelligence systems, SOA-based systems, web 2.0)<o:p></o:p></p><p class=MsoNormalCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;text-align:justify;text-indent:-.5in;line-height:115%;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>KM issues created by organisational implementations of BPM <b><i>technologies</i></b> (ERP, workflow and SOA-based systems)<o:p></o:p></p><p class=MsoNormalCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;text-align:justify;text-indent:-.5in;line-height:115%;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>KM issues in complex <b><i>inter</i></b>-<b><i>organisational</i></b> BPs<o:p></o:p></p><p class=MsoNormalCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;text-align:justify;text-indent:-.5in;line-height:115%;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>KM strategies for evolving BP eco-systems<o:p></o:p></p><p class=MsoNormalCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;text-align:justify;text-indent:-.5in;line-height:115%;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Issues related to knowledge and productivity loss when BPs are <b><i>outsourced</i></b> <o:p></o:p></p><p class=MsoNormalCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;text-align:justify;text-indent:-.5in;line-height:115%;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Management of knowledge-intensive BPs.<o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>Important Deadlines: <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>June 15, 2011 Submit full manuscripts for review. The review is double-blind; therefore this submission must be without author names.<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>Aug 15, 2011 Acceptance notices are emailed to authors by the Review System. (Make sure your server accepts the address.) At least one author of each accepted paper must immediately make plans to attend the conference, including initiating fiscal, visa, or other travel guarantees.<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>Sept 15, 2011 Accepted authors submit Final Paper. At least one author of each paper should register by this date. This is the Early Registration fee deadline.<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>Oct 15, 2011 Papers without at least one registered author will be deleted from the Proceedings; authors will be so notified by the Conference Office.<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>Minitrack Co-Chair:<o:p></o:p></span></p><p class=MsoNormal><b><o:p> </o:p></b></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></b></p><p class=MsoNormal><b>Ron Freeze</b>, Emporia State University, <a href="mailto:rfreeze@emporia.edu">rfreeze@emporia.edu</a> (primary contact)<o:p></o:p></p><p class=MsoNormal><b>Olivera Marjanovic</b>, The University of Sydney, <a href="mailto:olivera.marjanovic@sydney.edu.au">olivera.marjanovic@sydney.edu.au</a> <o:p></o:p></p><p class=MsoNormal><b><span style='font-family:"Times New Roman Bold"'>Amit V. Deokar</span></b>, Dakota State University, <a href="mailto:amit.deokar@dsu.edu">amit.deokar@dsu.edu</a><o:p></o:p></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p></div></div></body></html>