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<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>The
contents of the latest issue of:<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><B
style="mso-bidi-font-weight: normal"><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT
size=3>International Journal of Information Systems for Crisis Response and
Management (IJISCRAM)<o:p></o:p></FONT></FONT></SPAN></B></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>Official
Publication of the Information Resources Management
Association<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>Volume 3,
Issue 3, July-September 2011<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT
size=3>Published<SPAN style="COLOR: black">: Quarterly in Print and
Electronically<o:p></o:p></SPAN></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><FONT face=Calibri><FONT
size=3><SPAN style="COLOR: black; mso-bidi-font-family: Calibri">ISSN:
</SPAN><SPAN style="mso-bidi-font-family: Calibri">1937-9390 <SPAN
style="COLOR: black">EISSN: 1937-9420<o:p></o:p></SPAN></SPAN></FONT></FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><FONT face=Calibri><FONT
size=3><SPAN style="COLOR: black; mso-bidi-font-family: Calibri">Published by
IGI</SPAN><SPAN style="mso-bidi-font-family: Calibri"> Publishing,
Hershey-<st1:place w:st="on"><st1:City w:st="on">New York</st1:City>,
<st1:country-region
w:st="on">USA</st1:country-region></st1:place><o:p></o:p></SPAN></FONT></FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><A
href="http://www.igi-global.com/ijiscram"><FONT size=3
face=Calibri>www.igi-global.com/ijiscram</FONT></A><o:p></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT
size=3>Editors-in-Chief: <st1:City w:st="on">Murray</st1:City> E. Jennex,
<st1:City w:st="on">San Diego State University</st1:City>, <st1:country-region
w:st="on">USA</st1:country-region>; and Bartel Van de Walle, <st1:place
w:st="on"><st1:PlaceName w:st="on">Tilburg</st1:PlaceName> <st1:PlaceType
w:st="on">University</st1:PlaceType></st1:place>, The
Netherland<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><B
style="mso-bidi-font-weight: normal"><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>PAPER
ONE<o:p></o:p></FONT></FONT></SPAN></B></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><FONT face=Calibri><FONT
size=3><st1:place w:st="on"><st1:PlaceName w:st="on"><SPAN
style="mso-bidi-font-family: Calibri">RimSim</SPAN></st1:PlaceName><SPAN
style="mso-bidi-font-family: Calibri"> <st1:PlaceName
w:st="on">Response</st1:PlaceName> <st1:PlaceType
w:st="on">Hospital</st1:PlaceType></SPAN></st1:place><SPAN
style="mso-bidi-font-family: Calibri"> Evacuation: Improving Situation Awareness
and Insight through Serious Games Play and
Analysis<o:p></o:p></SPAN></FONT></FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>Bruce
Campbell, <st1:State w:st="on">Rhode Island</st1:State> <st1:place
w:st="on"><st1:City w:st="on">School of Design</st1:City>, <st1:country-region
w:st="on">USA</st1:country-region></st1:place><o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>Chris
Weaver, <st1:place w:st="on"><st1:City w:st="on">University of
Oklahoma</st1:City>, <st1:country-region
w:st="on">USA</st1:country-region></st1:place><o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>To aid
emergency response teams in training and planning for potential community-wide
emergency crises, two coordinated research teams centered in King County,
Washington have developed software-based tools to provide cognitive aids for
improved planning and training for emergency response scenarios. After reporting
the results previously of using the tools in pilot studies of increasing
complexity, the implementation teams have been searching out community-wide
emergency response teams working on emergency response plans that might benefit
from use of the tools. In this paper, the authors describe the tools, the
application of them to a countywide hospital evacuation scenario, and the
evaluation of their value to emergency responders for improving situation
awareness and insight generation.<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>To obtain
a copy of the entire article, click on the link
below.<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><A
href="http://www.igi-global.com/bookstore/article.aspx?titleid=58348"><FONT
size=3
face=Calibri>http://www.igi-global.com/bookstore/article.aspx?titleid=58348</FONT></A><o:p></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>To read a
PDF sample of this article, click on the link
below.<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><A
href="http://www.igi-global.com/viewtitlesample.aspx?id=58348"><FONT size=3
face=Calibri>http://www.igi-global.com/viewtitlesample.aspx?id=58348</FONT></A><o:p></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><B
style="mso-bidi-font-weight: normal"><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>PAPER
TWO<o:p></o:p></FONT></FONT></SPAN></B></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT
size=3>Knowledge-Based Issues for Aid Agencies in Crisis Scenarios: Evolving
from Impediments to Trust<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>Rajeev K.
Bali, <st1:place w:st="on"><st1:City w:st="on">Coventry University</st1:City>,
<st1:country-region
w:st="on">UK</st1:country-region></st1:place><o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>Russell
Mann, <st1:place w:st="on"><st1:City w:st="on">Coventry University</st1:City>,
<st1:country-region
w:st="on">UK</st1:country-region></st1:place><o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>Vikram
Baskaran, <st1:place w:st="on"><st1:City w:st="on">Ryerson
University</st1:City>, <st1:country-region
w:st="on">Canada</st1:country-region></st1:place><o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>Aapo
Immonen, <st1:City w:st="on">Coventry University</st1:City>, <st1:country-region
w:st="on">UK</st1:country-region>, and <st1:place w:st="on"><st1:City
w:st="on">Emergency Services College</st1:City>, <st1:country-region
w:st="on">Finland</st1:country-region></st1:place><o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>Raouf N.
G. Naguib, <st1:place w:st="on"><st1:City w:st="on">Coventry
University</st1:City>, <st1:country-region
w:st="on">UK</st1:country-region></st1:place><o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>Alan C.
Richards, <st1:place w:st="on"><st1:City w:st="on">Coventry
University</st1:City>, <st1:country-region
w:st="on">UK</st1:country-region></st1:place><o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>John
Puentes, Télécom <st1:State w:st="on"><st1:place
w:st="on">Bretagne</st1:place></st1:State> - Campus de Brest,
France<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>Brian
Lehaney, <st1:PlaceType w:st="on">University</st1:PlaceType> of <st1:PlaceName
w:st="on">Wollongong</st1:PlaceName> in <st1:City w:st="on"><st1:place
w:st="on">Dubai</st1:place></st1:City>, UAE<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>Ian M.
Marshall, <st1:place w:st="on"><st1:City w:st="on">Coventry
University</st1:City>, <st1:country-region
w:st="on">UK</st1:country-region></st1:place><o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>Nilmini
Wickramasinghe, <st1:place w:st="on"><st1:City w:st="on">RMIT
University</st1:City>, <st1:country-region
w:st="on">Australia</st1:country-region></st1:place><o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>As part of
its expanding role, particularly as an agent of peace building, the United
Nations (UN) actively participates in the implementation of measures to prevent
and manage crisis/disaster situations. The purpose of such an approach is to
empower the victims, protect the environment, rebuild communities, and create
employment. However, real world crisis management situations are complex given
the multiple interrelated interests, actors, relations, and objectives. Recent
studies in healthcare contexts, which also have dynamic and complex operations,
have shown the merit and benefits of employing various tools and techniques from
the domain of knowledge management (KM). Hence, this paper investigates three
distinct natural crisis situations (the 2010 Haiti Earthquake, the 2004 Boxing
Day Asian Tsunami, and the 2001 Gujarat Earthquake) with which the United
Nations and international aid agencies have been and are currently involved, to
identify recurring issues which continue to provide knowledge-based impediments.
Major findings from each case study are analyzed according to the estimated
impact of identified impediments. The severity of the enumerated knowledge-based
issues is quantified and compared by means of an assigned qualitative to
identify the most significant attribute.<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>To obtain
a copy of the entire article, click on the link
below.<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><A
href="http://www.igi-global.com/bookstore/article.aspx?titleid=58349"><FONT
size=3
face=Calibri>http://www.igi-global.com/bookstore/article.aspx?titleid=58349</FONT></A><o:p></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>To read a
PDF sample of this article, click on the link
below.<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><A
href="http://www.igi-global.com/viewtitlesample.aspx?id=58349"><FONT size=3
face=Calibri>http://www.igi-global.com/viewtitlesample.aspx?id=58349</FONT></A><o:p></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><B
style="mso-bidi-font-weight: normal"><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>PAPER
THREE<o:p></o:p></FONT></FONT></SPAN></B></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>Supporting
the Allocation of Traumatized Patients with a Decision Support
System<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>Tim A.
Majchrzak, <st1:place w:st="on"><st1:City w:st="on">University of
Münster</st1:City>, <st1:country-region
w:st="on">Germany</st1:country-region></st1:place><o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>Oliver
Noack, <st1:place w:st="on"><st1:City w:st="on">University of
Münster</st1:City>, <st1:country-region
w:st="on">Germany</st1:country-region></st1:place><o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>Philipp
Neuhaus, <st1:PlaceType w:st="on">University</st1:PlaceType> <st1:PlaceType
w:st="on">Hospital</st1:PlaceType> <st1:place w:st="on"><st1:City
w:st="on">Münster</st1:City>, <st1:country-region
w:st="on">Germany</st1:country-region></st1:place><o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>Frank
Ückert, <st1:PlaceType w:st="on">University</st1:PlaceType> <st1:PlaceType
w:st="on">Hospital</st1:PlaceType> <st1:place w:st="on"><st1:City
w:st="on">Münster</st1:City>, <st1:country-region
w:st="on">Germany</st1:country-region></st1:place><o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>In this
paper, the authors present a business rules-based decision support system for
the allocation of traumatized patients. The assignment of patients to vehicles
and hospitals is a task that requires detailed up-to-date information. At the
same time, it has to be carried out quickly. The authors propose supporting
medical staff with an IT system. The proposed system could be used in cases of
mass incidents, as it is problematic, but essential, to provide all injured with
adequate healthcare as fast as possible. The contribution is a system based on
business rules, which is a novel approach in this context. Its feasibility is
proven by prototypic implementation. In this paper, the authors describe the
development project’s background as well as the system’s requirements and
implementation details. The authors present an exemplary scenario to show the
strengths of the proposed approach.<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>To obtain
a copy of the entire article, click on the link
below.<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><A
href="http://www.igi-global.com/bookstore/article.aspx?titleid=58350"><FONT
size=3
face=Calibri>http://www.igi-global.com/bookstore/article.aspx?titleid=58350</FONT></A><o:p></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>To read a
PDF sample of this article, click on the link
below.<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><A
href="http://www.igi-global.com/viewtitlesample.aspx?id=58350"><FONT size=3
face=Calibri>http://www.igi-global.com/viewtitlesample.aspx?id=58350</FONT></A><o:p></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><B
style="mso-bidi-font-weight: normal"><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>PAPER
FOUR<o:p></o:p></FONT></FONT></SPAN></B></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT
size=3>Visualizing Composite Knowledge in Emergency Responses using Spatial
Hypertext<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri; mso-ansi-language: ES-MX" lang=ES-MX><FONT
face=Calibri><FONT size=3>José H. Canós, Universitat Politècnica de València,
Spain<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri; mso-ansi-language: ES-MX" lang=ES-MX><FONT
face=Calibri><FONT size=3>M. Carmen Penadés, Universitat Politècnica de
València, Spain<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>Carlos
Solís, <st1:place w:st="on"><st1:City w:st="on">University of
Limerick</st1:City>, <st1:country-region
w:st="on">Ireland</st1:country-region></st1:place><o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>Marcos R.
S. Borges, Federal University of Rio de Janeiro,
Brazil<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>Adriana S.
Vivacqua, Federal University of Rio de Janeiro,
Brazil<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri; mso-ansi-language: ES-MX" lang=ES-MX><FONT
face=Calibri><FONT size=3>Manuel Llavador, Universitat Politècnica de València,
Spain<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri; mso-ansi-language: ES-MX"
lang=ES-MX><o:p><FONT size=3 face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>Having the
right information at the right time is crucial to make decisions during
emergency response. To fulfill this requirement, emergency management systems
must provide emergency managers with knowledge management and visualization
tools. The goal is twofold: on one hand, to organize knowledge coming from
different sources, mainly the emergency response plans (the formal knowledge)
and the information extracted from the emergency development (the contextual
knowledge), and on the other hand, to enable effective access to information.
Formal and contextual knowledge sets are mostly disjoint; however, there are
cases in which a formal knowledge piece may be updated with some contextual
information, constituting composite knowledge. In this paper, the authors extend
a knowledge framework with the notion of composite knowledge, and use spatial
hypertext to visualize this type of knowledge. The authors illustrate the
proposal with a case study on accessing to information during an emergency
response in an underground transportation
system.<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>To obtain
a copy of the entire article, click on the link
below.<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><A
href="http://www.igi-global.com/bookstore/article.aspx?titleid=58351"><FONT
size=3
face=Calibri>http://www.igi-global.com/bookstore/article.aspx?titleid=58351</FONT></A><o:p></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>To read a
PDF sample of this article, click on the link
below.<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><A
href="http://www.igi-global.com/viewtitlesample.aspx?id=58351"><FONT size=3
face=Calibri>http://www.igi-global.com/viewtitlesample.aspx?id=58351</FONT></A><o:p></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT
size=3>*****************************************************<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT size=3 face=Calibri>For full copies
of the above articles, check for this issue of the <B
style="mso-bidi-font-weight: normal">International Journal of Information
Systems for Crisis Response and Management (IJISCRAM) </B>in your institution's
library. This journal is also included in the IGI Global aggregated "<B
style="mso-bidi-font-weight: normal">InfoSci-Journals</B>" database: </FONT><A
href="http://www.igi-global.com/EResources/InfoSciJournals.aspx"><FONT size=3
face=Calibri>http://www.igi-global.com/EResources/InfoSciJournals.aspx</FONT></A><FONT
face=Calibri><FONT size=3>.
*****************************************************<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><B
style="mso-bidi-font-weight: normal"><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>CALL FOR
PAPERS<o:p></o:p></FONT></FONT></SPAN></B></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><FONT face=Calibri><FONT
size=3><st1:City w:st="on"><st1:place w:st="on"><SPAN
style="mso-bidi-font-family: Calibri">Mission</SPAN></st1:place></st1:City><SPAN
style="mso-bidi-font-family: Calibri"> of
IJISCRAM:<o:p></o:p></SPAN></FONT></FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="COLOR: black; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri"><FONT
face=Calibri><FONT size=3>The mission of the <B>International Journal of
Information Systems for Crisis Response and Management (IJISCRAM)</B> is to
provide an outlet for innovative research in the area of information systems for
crisis response and management. Research is expected to be rigorous but can
utilize any accepted methodology and may be qualitative or quantitative in
nature. The journal will provide a comprehensive cross disciplinary forum for
advancing the understanding of the organizational, technical, human, and
cognitive issues associated with the use of information systems in responding
and managing crises of all kinds.<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="COLOR: black; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri"><o:p><FONT
size=3 face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><FONT face=Calibri><FONT
size=3><SPAN
style="COLOR: black; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri">Coverage
of </SPAN><SPAN style="mso-bidi-font-family: Calibri">IJISCRAM</SPAN><SPAN
style="COLOR: black; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri">:<o:p></o:p></SPAN></FONT></FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT face=Calibri><FONT size=3>This
journal covers all aspects of the crisis management information systems
discipline, from organizational issues to technology support to decision support
and knowledge representation. High quality submissions are encouraged using any
qualitative or quantitative research methodology, focusing on the design,
development, implementation, use, and evaluation of such systems. Submissions
are especially encouraged covering the following topics in this
discipline:<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1"
class=NoSpacing><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN style="mso-bidi-font-family: Calibri"><FONT
face=Calibri><FONT size=3>Case studies, research methods, and modeling
approaches<o:p></o:p></FONT></FONT></SPAN></P>
<P
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1"
class=NoSpacing><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN style="mso-bidi-font-family: Calibri"><FONT
face=Calibri><FONT size=3>Collaborative and intelligent
systems<o:p></o:p></FONT></FONT></SPAN></P>
<P
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1"
class=NoSpacing><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN style="mso-bidi-font-family: Calibri"><FONT
face=Calibri><FONT size=3>Command and
control<o:p></o:p></FONT></FONT></SPAN></P>
<P
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1"
class=NoSpacing><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN style="mso-bidi-font-family: Calibri"><FONT
face=Calibri><FONT size=3>Communication
technologies<o:p></o:p></FONT></FONT></SPAN></P>
<P
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1"
class=NoSpacing><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN style="mso-bidi-font-family: Calibri"><FONT
face=Calibri><FONT size=3>Crisis planning, training, exercising, and
gaming<o:p></o:p></FONT></FONT></SPAN></P>
<P
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1"
class=NoSpacing><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN style="mso-bidi-font-family: Calibri"><FONT
face=Calibri><FONT size=3>Data fusion, representation, and
visualization<o:p></o:p></FONT></FONT></SPAN></P>
<P
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1"
class=NoSpacing><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN style="mso-bidi-font-family: Calibri"><FONT
face=Calibri><FONT size=3>Decision making and
judgment<o:p></o:p></FONT></FONT></SPAN></P>
<P
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1"
class=NoSpacing><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN style="mso-bidi-font-family: Calibri"><FONT
face=Calibri><FONT size=3>Disaster risk reduction, risk management, ad-hoc, and
sensor networks<o:p></o:p></FONT></FONT></SPAN></P>
<P
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1"
class=NoSpacing><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN style="mso-bidi-font-family: Calibri"><FONT
face=Calibri><FONT size=3>Early warning
systems<o:p></o:p></FONT></FONT></SPAN></P>
<P
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1"
class=NoSpacing><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN style="mso-bidi-font-family: Calibri"><FONT
face=Calibri><FONT size=3>Emergency response
systems<o:p></o:p></FONT></FONT></SPAN></P>
<P
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1"
class=NoSpacing><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN style="mso-bidi-font-family: Calibri"><FONT
face=Calibri><FONT size=3>Geographical information
systems<o:p></o:p></FONT></FONT></SPAN></P>
<P
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1"
class=NoSpacing><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN style="mso-bidi-font-family: Calibri"><FONT
face=Calibri><FONT size=3>Globalization and development
issues<o:p></o:p></FONT></FONT></SPAN></P>
<P
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1"
class=NoSpacing><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN style="mso-bidi-font-family: Calibri"><FONT
face=Calibri><FONT size=3>Healthcare and health information
systems<o:p></o:p></FONT></FONT></SPAN></P>
<P
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1"
class=NoSpacing><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN style="mso-bidi-font-family: Calibri"><FONT
face=Calibri><FONT size=3>Human-computer
interaction<o:p></o:p></FONT></FONT></SPAN></P>
<P
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1"
class=NoSpacing><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN style="mso-bidi-font-family: Calibri"><FONT
face=Calibri><FONT size=3>Humanitarian
operations<o:p></o:p></FONT></FONT></SPAN></P>
<P
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1"
class=NoSpacing><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN style="mso-bidi-font-family: Calibri"><FONT
face=Calibri><FONT size=3>Information systems
strategy<o:p></o:p></FONT></FONT></SPAN></P>
<P
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1"
class=NoSpacing><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN style="mso-bidi-font-family: Calibri"><FONT
face=Calibri><FONT size=3>Knowledge management and
systems<o:p></o:p></FONT></FONT></SPAN></P>
<P
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1"
class=NoSpacing><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN style="mso-bidi-font-family: Calibri"><FONT
face=Calibri><FONT size=3>Systems interoperability information systems
infrastructures<o:p></o:p></FONT></FONT></SPAN></P>
<P
style="TEXT-INDENT: -0.25in; MARGIN: 0in 0in 0pt 0.5in; mso-list: l0 level1 lfo1"
class=NoSpacing><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><SPAN style="mso-bidi-font-family: Calibri"><FONT
size=3><FONT face=Calibri>Virtual teams and organizations
<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT size=3 face=Calibri>Interested
authors should consult the journal's manuscript submission guidelines </FONT><A
href="http://www.igi-global.com/ijiscram"><FONT size=3
face=Calibri>www.igi-global.com/ijiscram</FONT></A><FONT size=3><FONT
face=Calibri>.<o:p></o:p></FONT></FONT></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><o:p><FONT size=3
face=Calibri> </FONT></o:p></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=NoSpacing><SPAN
style="mso-bidi-font-family: Calibri"><FONT size=3><FONT face=Calibri>All
inquiries and submissions should be sent
to:<o:p></o:p></FONT></FONT></SPAN></P><SPAN
style="LINE-HEIGHT: 115%; FONT-FAMILY: Calibri; FONT-SIZE: 11pt; mso-fareast-font-family: Calibri; mso-bidi-font-family: Calibri; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA">Editors-in-Chief:
<st1:City w:st="on">Murray</st1:City> <st1:place w:st="on">E. Jennex</st1:place>
and Bartel A. Van de Walle at <A
href="mailto:journaleditors@iscram.org">journaleditors@iscram.org</A> or <A
href="mailto:ijiscram@iscram.org">ijiscram@iscram.org</A></SPAN></DIV></FONT></BODY></HTML>