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</o:shapelayout></xml><![endif]--></head><body lang=DE link=blue vlink=purple><div class=WordSection1><p class=MsoPlainText><span lang=EN-US>Please note the extended deadline to October 31, 2011 for the special issue on "Banking in the Internet and Mobile Era" in the journal Electronic Markets<span style='color:#1F497D'>.</span><span style='color:#548DD4'><o:p></o:p></span></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText>********************************************************************<o:p></o:p></p><p class=MsoPlainText>Electronic Markets - The International Journal on Networked Business<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>Call for Papers for Special Issue on<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>"Banking in the Internet and Mobile Era"<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>********************************************************************<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>Guest Editors:<o:p></o:p></p><p class=MsoPlainText>- Roger W.H. Bons, Vrije Universiteit Amsterdam, The Netherlands<o:p></o:p></p><p class=MsoPlainText>- Rainer Alt, University of Leipzig, Germany<o:p></o:p></p><p class=MsoPlainText>- Ho Geun Lee, Yonsei University, Korea<o:p></o:p></p><p class=MsoPlainText>- Bruce Weber, London Business School, UK<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>Theme:<o:p></o:p></p><p class=MsoPlainText><span lang=EN-US>Banking is a traditional information business where many customers interact<span style='color:#1F497D'> </span>directly or indirectly with numerous providers, in particular the banks.<span style='color:#1F497D'> </span>However, the picture of highly vertically integrated services is changing<span style='color:#1F497D'> </span>and banks are shifting to become networked organizations, such as<span style='color:#1F497D'> </span>distribution banks, product and service banks as well as transaction banks.<span style='color:#1F497D'> </span>While electronic markets have transformed the sector of financial exchanges<span style='color:#1F497D'> </span>and are already in a consolidation phase, cross-organizational platforms<span style='color:#1F497D'> </span>that link customers, banks and providers for other banking services, are<span style='color:#1F497D'> </span>only about to emerge. In fact, the advent of Internet and Mobile technology<span style='color:#1F497D'> </span>has only begun to change this traditionally relatively conservative<span style='color:#1F497D'> </span>industry.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>Although innovations such as branch-less banking and remote / Internet<span style='color:#1F497D'> </span>payment services have been introduced in many countries, it can be argued<span style='color:#1F497D'> </span>that this is still only the very beginning of how new technologies can<span style='color:#1F497D'> </span>revolutionize the way banks and their customers do business. This applies to<span style='color:#1F497D'> </span>all levels of the business; from strategic considerations how banks can tap<span style='color:#1F497D'> </span>into new revenue pools (e.g., generating and selling marketing intelligence<span style='color:#1F497D'> </span>from the transaction histories of clients), product innovations (e.g.,<span style='color:#1F497D'> </span>payment methods that further stimulate e/m-commerce by including risk<span style='color:#1F497D'> </span>management) to operational excellence by further increasing the degree of<span style='color:#1F497D'> </span>self-service (e.g., opening up online banking to senior citizens using new<span style='color:#1F497D'> </span>Internet browsing devices).<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>Meanwhile, new regulations have made it easier for parties such as Google,<span style='color:#1F497D'> </span>Apple and Tesco to enter areas that were the exclusive domain of banks for<span style='color:#1F497D'> </span>ages. For example, they might intermediate traditional bank-customer<span style='color:#1F497D'> </span>relationships and bypass banks. Finally, the spreading social media have<span style='color:#1F497D'> </span>gained such momentum that a "run on banks" might be organized almost<span style='color:#1F497D'> </span>spontaneously and endanger entire financial institutions in a matter of<span style='color:#1F497D'> </span>hours. This special issue aims to gather innovative research papers in this<span style='color:#1F497D'> </span>area which might address the following topics:<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText>* Social communities and their link to (improved) customer service<o:p></o:p></p><p class=MsoPlainText>* Organizational and operational measures to counter risks in social media<o:p></o:p></p><p class=MsoPlainText>* Transformation of existing value chains in banking<o:p></o:p></p><p class=MsoPlainText>* Role of interorganizational platforms and electronic markets in banking<o:p></o:p></p><p class=MsoPlainText><span lang=EN-US>* Future role banks (e.g. trust position in e/m commerce, authentication<span style='color:#1F497D'> </span>intermediaries)<o:p></o:p></span></p><p class=MsoPlainText>* Integration of core banking and interbank services<o:p></o:p></p><p class=MsoPlainText>* New business models and developments of electronic exchanges<o:p></o:p></p><p class=MsoPlainText>* Key technologies that transform the banking value chain<o:p></o:p></p><p class=MsoPlainText><span lang=EN-US>* Use of self-service tools, e.g. for senior citizens as well as digital<span style='color:#1F497D'> </span>natives<o:p></o:p></span></p><p class=MsoPlainText>* Critical success factors for generating value from transaction data<o:p></o:p></p><p class=MsoPlainText>* Advancements in fraud and risk management, in particular in e/m-commerce<o:p></o:p></p><p class=MsoPlainText><span lang=EN-US>* Technical advancements in proximity / point of sale payments via mobile<span style='color:#1F497D'> </span>phones<o:p></o:p></span></p><p class=MsoPlainText>* Impact and analysis of increased standardization in banking<o:p></o:p></p><p class=MsoPlainText><span lang=EN-US>* Community-banking and the impact of social lending systems, micro credits<span style='color:#1F497D'> </span>etc.<o:p></o:p></span></p><p class=MsoPlainText>* Insights in the "war on cash" and the future of cash<o:p></o:p></p><p class=MsoPlainText>* Multi-channel strategies and client value optimization<o:p></o:p></p><p class=MsoPlainText>* Sourcing of core banking (IT) services - make or buy revisited<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText>Additional topic suggestions are welcome. <span lang=EN-US>All papers will be peer reviewed<span style='color:#1F497D'> </span>and should conform to Electronic Markets publication standards. Electronic<span style='color:#1F497D'> </span>Markets is a SSCI-listed journal and supports methodological and theoretical<span style='color:#1F497D'> </span>pluralism, i.e. empirical or theoretical work, qualitative research, design<span style='color:#1F497D'> </span>science and/or prototypes are all welcomed by the journal. If you would like<span style='color:#1F497D'> </span>to discuss any aspect of the special issue, please contact either of the<span style='color:#1F497D'> </span>editors listed below.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText>Contact addresses:<o:p></o:p></p><p class=MsoPlainText>editors@electronicmarkets.org <o:p></o:p></p><p class=MsoPlainText>r.w.h.bons@vu.nl <o:p></o:p></p><p class=MsoPlainText>rainer.alt@uni-leipzig.de <o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText><span lang=EN-US>All papers should be original, not published or under review elsewhere.<span style='color:#1F497D'> </span>Papers must be submitted via our electronic submission system. Instructions<span style='color:#1F497D'> </span>are available at<span style='color:#1F497D'> </span>http://www.electronicmarkets.org/authors. <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText>Important deadline:<o:p></o:p></p><p class=MsoPlainText>*Extended Submission Deadline: October 31, 2011<o:p></o:p></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoPlainText><span lang=EN-US>Electronic Markets - The International Journal on Networked Business is a<span style='color:#1F497D'> </span>leading scientific journal published quarterly by Springer (ISSN paper: 1019-6781, ISSN online: 1422-8890).<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText>Editorial Office:<o:p></o:p></p><p class=MsoPlainText>c/o Information Systems Institute <o:p></o:p></p><p class=MsoPlainText>University of Leipzig<o:p></o:p></p><p class=MsoPlainText>04109 Leipzig, Germany<o:p></o:p></p><p class=MsoPlainText>Ph. +49 341 9733600<o:p></o:p></p><p class=MsoPlainText>Fax +49 341 9733612<o:p></o:p></p><p class=MsoPlainText>editors@electronicmarkets.org <o:p></o:p></p><p class=MsoPlainText>www.electronicmarkets.org <o:p></o:p></p></div></body></html>