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<div class="moz-text-html" lang="x-western"> [Apologies if you
receive multiple times.]<br>
[Please circulate this call to anyone who might be interested,
thank you so much.]<br>
<br>
<b>=== CALL FOR CHAPTER PROPOSALS</b><br>
<br>
(Download PDF version at : <a
href="http://www-public.it-sudparis.eu/%7Eassar/eGov2.0/CallForChapters.html">http://www-public.it-sudparis.eu/~assar/eGov2.0/CallForChapters.html</a>)<br>
<br>
<b>“Case Studies in E-Government 2.0. Changing the citizen
relationship”</b><br>
<b><br>
</b>Proposals Submission Deadline: December 15, 2011<br>
Full Chapters Due: June 01, 2012<br>
<br>
A book edited by Saïd Assar, Imed Boughzala (Telecom Business
School, France) and Marijn Janssen (Delft University of
Technology, Netherlands)<br>
<br>
To be published in early 2013 by Springer (<a
href="http://www.springer.com">http://www.springer.com</a>)<br>
<br>
<b>INTRODUCTION</b><br>
<br>
Governments are revolutionizing their ways of working resulting in
changing relationships among public organizations and their
constituents. An important enabler are new usages of information
and knowledge-sharing technologies which emerged with the advent
of Web 2.0 paradigm. Used initially in the private arena, Web 2.0
technologies (e.g. blogs, wikis, RSS, social networking platforms,
folksonomy, podcasting, mashups, virtual worlds, open linked data
etc.) are increasingly disseminated within the professional
sphere, regardless of the type of organization or field of
activities. These technologies are user-centered, user-friendly
and participatory, intuitive and flexible. They are very useful
for self-expression, social networking, knowledge co-creation,
skills and talents identification, etc [1,2]. Furthermore, these
technologies are an important enabler for new architectures in
which the citizen is in control.<br>
<br>
During the last decade, e-government environments have undergone
considerable transformations in an attempt to satisfy the
incessant demand for more advanced e-service delivery, better
access to information and more efficient government management.
Looking to the future, the emergence of Web 2.0 and the rise of
social networks have indeed opened up new perspectives that
challenge public institutions. In addition government data is
opened for the public which enable to mash them up with data from
other sources (companies, universities and other public bodies).
This enables new user-centric application in which information can
be viewed at a glance. The term e-government 2.0 points to the
specific applications of social networks and Web 2.0 in the sphere
of public services [3]. Many benefits are expected, such as a
better match between public services and citizens' expectations,
greater adoption of online services by citizens, or better control
of costs and delays in the implementation of new services.
Governments around the world are building frameworks and proposals
for e-government 2.0 [4,5,6]. This transition towards e-Government
2.0 will not only improve participation, transparency and
integration but it is also expected to speed up the pace of
innovation through collaboration and consultation. Ultimately
resulting in new e-government business models [13].<br>
<br>
Despite evidence that e-government 2.0 adoption and usage is
increasing, the use of Web 2.0 in government remains in its
infancy. Interrogations are expressed concerning the path to
follow and which factors will lead to success [7,8]. Academic
research output is still quite limited and there remains a weak
body of evidence on e-government 2.0 adoption and usage [9,10,11].
In addition to more empirical research on its usage, the
e-government community requires a more complete set of methods and
tools for evaluating e-government 2.0. Existing frameworks and
evaluation methods may not be sufficient to appropriately measure
the impact of e-government 2.0 [12]. Furthermore, the number of
practices remains limited and there is limited generalization in
terms of new types of innovative business models [14].<br>
<br>
<b>AIM AND TARGET AUDIENCE OF THE BOOK<br>
</b><br>
The goal of this book is to provide a comprehensive collection of
research works concerning e-government 2.0 implementation by
showing cases and business models enabled by various technologies
and developed in different countries. E-government 2.0 will be
approached from the view of theory and practice interaction.
Contributions will be based on concrete practical studies: this
may concern generally applicable methodological lessons stemming
from grounded applications or feedback resulting from the
implementation of a conceptual framework in the field. All types
of methodological approaches are welcome: case studies, action
research, design science, empirical investigation, comparative
research, prototyping and experimental engineering emphasizing
technical and methodological dimensions of e-government 2.0
projects. <br>
As they will be published in the context of a book, chapters must
be presented in such a way that they are easily understood by an
audience with varied expertise (government agencies, research
institutions, software vendors, research scholars, consultants,
and academic institutions etc.). Contributions should include a
synthetic and easy to read state of the art related to the topic
of the chapter, and must introduce theoretical background and
clearly identify what has been accomplished, why it is fundamental
to authors' understanding of e-government and e-government 2.0,
how it compares with previous work.<br>
Recommended topics<br>
Recommended topics in e-government 2.0 include, but are not
limited to, the following: <br>
- Domain oriented applications (health, education, tax payment,
e-procurement, … etc.)<br>
- Authentification and identity management <br>
- Privacy and security issues<br>
- e-KM, intranet, e-learning and web 2.0 in public information
systems<br>
- Cultural, social, economic and organizational impact <br>
- Digital divide and universal access in e-government 2.0 context<br>
- Process re-engineering, policy reshaping <br>
- Methodological frameworks and models for e-government 2.0
implementation and best practices<br>
- Comparative case studies and cross-country comparisons<br>
- Performance, cost and ROI measurement of e-government 2.0
projects<br>
- Open linked data <br>
- Innovative 2.0 business models<br>
- Collaboration and Web 2.0 applications in e-government<br>
- Communities of practices in the public sector<br>
- Open source software and standards for e-government 2.0<br>
- Legal and juridical aspects related to web 2.0 usages in public
information systems<br>
- ….<br>
<br>
<b>SUBMISSION PROCEDURE</b><br>
<br>
Please submit a 1-4 pages chapter abstract clearly outlining the
mission and objective of the proposed chapter and its relation to
the mission of this book. Submissions should be made by e-mail
before Dec. 15, 2011 to <a class="moz-txt-link-abbreviated"
href="mailto:said.assar@it-sudparis.fr">said.assar@it-sudparis.fr</a>,
and format guidelines are available at Springer website. Authors
will be notified by January 15, 2012 about the status of their
proposal. We strongly encourage other topics that have not been
listed in our suggested list, particularly if the topic is related
to the research area in which you have expertise.<br>
Authors of accepted proposals are invited to prepare and submit
full chapters (5,000 to 10,000 words) by June 01, 2012. All
submitted chapters will be reviewed on a double-blind review
basis. This book is scheduled for publication by Springer in 1st
semester 2013.<br>
<br>
<b>IMPORTANT DATES</b><br>
<br>
- Deadline for chapter abstracts submission: <b>December 15, 2011</b><br>
- Notification of proposal acceptance: <b>January 15, 2012</b><br>
- Full chapter due: <b>June 01, 2012</b><br>
- Review result: <b>August 01, 2012</b><br>
- Camera-ready version: <b>October 01, 2012</b><br>
- Expected publication date: <b>1st semester 2013</b><br>
<br>
<b>CONTACT</b><br>
<link rel="File-List"
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<br>
Saïd Assar & Imed Boughzala<br>
Telecom Business School<br>
Department of Information Systems<br>
9, rue Charles Fourier<br>
91011 Evry Cedex - FRANCE<br>
<br>
Personal websites:<a
href="http://www-public.it-sudparis.eu/%7Eassar">http://www-public.it-sudparis.eu/~assar
</a>& <a href="http://www.imed.boughzala.com/">http://www.imed.boughzala.com/
</a><br>
<br>
Dr. Marijn Janssen<br>
Delft University of Technology<br>
Faculty of Technology, Policy and Management <br>
Jaffalaan 5 <br>
2628 BX DELFT - the Netherlands<br>
<br>
Personal website: <a href="http://www.tbm.tudelft.nl/marijnj">http://www.tbm.tudelft.nl/marijnj<br>
</a><br>
<b>REFERENCES</b><br>
1. O'Reilly, T.: What Is Web 2.0: Design Patterns and Business
Models for the Next Generation of Software. O'Reilly Media (2008),
available online at <a
href="http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html">http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html</a><br>
2. Anderson, P.: What is Web 2.0? Ideas, Technologies and
Implications for Education. JISC Technology and Standards Watch,
(2007), available online at <a
href="http://www.jisc.ac.uk/media/documents/techwatch/tsw0701b.pdf">http://www.jisc.ac.uk/media/documents/techwatch/tsw0701b.pdf</a><br>
3. Baumgarten, J., Chui, B.: e-Government. McKinsey Quarterly,
n°4, (2009), available online at <a
href="http://www.mckinseyquarterly.com/Business_Technology/E-government_20_2408">http://www.mckinseyquarterly.com/Business_Technology/E-government_20_2408</a><br>
4. Australian Government, Department of Finance and
Deregulation: Engage: Getting on with Government 2.0. (2009),
available online at <a
href="http://www.finance.gov.au/publications/gov20taskforcereport/">http://www.finance.gov.au/publications/gov20taskforcereport/</a><br>
5. Federal Ministry of Interior, Germany: eGovernment 2.0 - The
Programme of the Federal Government, (2006), available online at
<a href="http://www.epractice.eu/en/library/313916">http://www.epractice.eu/en/library/313916</a><br>
6. Riester, F.: Enhancing the digital relation with the public
user (in French). Report from the group of "Digital Experts",
(2010), available online at <a
href="http://www.budget.gouv.fr/presse/dossiers_de_presse/100212numerique.pdf">http://www.budget.gouv.fr/presse/dossiers_de_presse/100212numerique.pdf</a><br>
7. Ostergaard, S. D., Hvass, M.: eGovernment 2.0 - How can
Government benefit from web 2.0? Journal of Systemics, Cybernetics
& Informatics, 6(6), pp.13--18, (2008).<br>
8. Eched, Y., Billiaert, E., Veyret, E.: e-Gov 2.0: The keys to
success. Gemalto white paper, (2009), available online at <a
href="http://www.epractice.eu/en/library/292758">http://www.epractice.eu/en/library/292758</a><br>
9. Dixon, B. E.: Towards E-Government 2.0: An Assessment Of
Where E-Government 2.0 is and where it is headed. Public
Administration And Management, Volume: 15, Issue: 2, pp.418--454,
(2010)<br>
10. Nam, T.: New Ends, New Means, but Old Attitudes: Citizens’
Views on Open Government and Government 2.0. In proceedings 44th
Hawaii Int. Conf. on System Sciences (HICSS), January, 4-7, (2011)<br>
11. Scholl, H. J., Luna-Reyes, L.: Uncovering Dynamics of Open
Government, Transparency, Participation, and Collaboration. In
proceedings 44th Hawaii Int. Conf. on System Sciences (HICSS),
January, 4-7, (2011)<br>
12. Johannessen, M.R.: Different theory, different result:
Examining how different theories lead to different insights in
government 2.0 research. In Proceedings of the 1st Scandinavian
Conference of Information Systems and the 33rd Information Systems
Research in Scandinavia (IRIS) Seminar, pp. 20—24, (2010)<br>
13. George Kuk & Marijn Janssen (2011).The Business Models
and Information Architectures of Smart Cities. Journal of Urban
Technology, Vol. 18, No. 2, 39–52.<br>
14. Janssen, Marijn, Kuk, George & Wagenaar, René W.
(2008). A Survey of Web-based Business Models for e-Government in
the Netherlands. Government Information Quarterly, Vol. 25, No. 2,
pp. 202-220.<br>
<br>
<br>
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