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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>CALL FOR PAPERS<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>18th Americas Conference on Information Systems<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Seattle, Washington, August 9-12, 2012<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>TRACK: E-Government (SIGe-Gov)<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>MINI-TRACK: Social Aspects of Public Sector Information Systems<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Description:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The management of public services involve planning and implementing various policies in order to solve <o:p></o:p></p><p class=MsoNormal>diverse and complex problems caused by social and economic contexts. Research suggests that one of the most <o:p></o:p></p><p class=MsoNormal>challenging areas of information systems is that of supporting decisions for policy planning and <o:p></o:p></p><p class=MsoNormal>implementation in the public sector. The modern public sector in particular is in a continual state of flux, <o:p></o:p></p><p class=MsoNormal>attempting to balance the needs of the citizens (or customers) with the needs of an increasingly ‘big <o:p></o:p></p><p class=MsoNormal>business’ orientation. In all these walks of life, information systems (IS) are considered essential, core to <o:p></o:p></p><p class=MsoNormal>the effective provision of service and ongoing function of the organisation. In an increasingly e-business <o:p></o:p></p><p class=MsoNormal>influenced market environment, public institutions such as healthcare, social services, education and <o:p></o:p></p><p class=MsoNormal>employment struggle with the need to balance issues such as transparency and opaqueness, or social inclusion <o:p></o:p></p><p class=MsoNormal>and professionalism. At the same time the media are eager to show that there are plenty of problems in these <o:p></o:p></p><p class=MsoNormal>sectors, especially with large scale implementations of IS. A prime example of such a scenario is the case of <o:p></o:p></p><p class=MsoNormal>electronic government where IS plays a major role in transforming and e-enabling traditionally bureaucratic <o:p></o:p></p><p class=MsoNormal>public services. From an organisational perspective, the conceptual shift and change of culture that this <o:p></o:p></p><p class=MsoNormal>type of IS resultant change may introduce to these types of enterprises are certainly more of a human and <o:p></o:p></p><p class=MsoNormal>social dimension rather than technical. While there are clear technical challenges, this track aims to focus <o:p></o:p></p><p class=MsoNormal>on the non-technical, or social aspects of public sector information systems, which are arguably more <o:p></o:p></p><p class=MsoNormal>difficult to identify and hence more difficult to deal with. Through the exploration and discussion of these <o:p></o:p></p><p class=MsoNormal>issues, this mini-track aims to build a picture of these challenges and begin to focus on developing <o:p></o:p></p><p class=MsoNormal>appropriate solution spaces for future developments.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Suggested topics:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>• Social, cultural, organisational and human factors influencing the adoption of information systems in public sector agencies<o:p></o:p></p><p class=MsoNormal>• Case studies of public sector information systems implementation projects<o:p></o:p></p><p class=MsoNormal>• Comparative studies (ie. between sectors, countries, cultures, etc.) of public sector information systems<o:p></o:p></p><p class=MsoNormal>• Development, implementation, control and maintenance of public sector systems.<o:p></o:p></p><p class=MsoNormal>• Evaluation of public sector information systems<o:p></o:p></p><p class=MsoNormal>• Relevant theories, conceptual models and frameworks for public sector information systems<o:p></o:p></p><p class=MsoNormal>• Innovative applications and best practices in public sector systems<o:p></o:p></p><p class=MsoNormal>• Evaluation of methodologies, approaches, tools and techniques used for designing and implementing public sector Information Systems<o:p></o:p></p><p class=MsoNormal>• Overview studies of approaches to public sector systems development<o:p></o:p></p><p class=MsoNormal>• Public sector and social inclusion/exclusion<o:p></o:p></p><p class=MsoNormal>• Socio-economic factors influencing public sector systems adoption / diffusion<o:p></o:p></p><p class=MsoNormal>• The tension between the need for transparency and opaqueness of public sector systems<o:p></o:p></p><p class=MsoNormal>• Transformational public sector information systems<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Mini-track chairs:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Laurence Brooks<o:p></o:p></p><p class=MsoNormal>Email: Laurence.Brooks@brunel.ac.uk<o:p></o:p></p><p class=MsoNormal>School of Information Systems Computing and Mathematics, Brunel University, UK <o:p></o:p></p><p class=MsoNormal>Phone: +44 (0) 1895 266010<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Vishanth Weerakkody<o:p></o:p></p><p class=MsoNormal>Email: Vishanth.Weerakkody@brunel.ac.uk<o:p></o:p></p><p class=MsoNormal>Business School, Brunel University, UK<o:p></o:p></p><p class=MsoNormal>Phone: +44 (0) 1895 266020<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Panos Panagiotopoulos <o:p></o:p></p><p class=MsoNormal>Email: Panagiotis.Panagiotopoulos@brunel.ac.uk<o:p></o:p></p><p class=MsoNormal>School of Information Systems Computing and Mathematics, Brunel University, UK <o:p></o:p></p><p class=MsoNormal>Phone: +44 (0) 1895 26<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Submission Procedure:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Submit your manuscript using the manuscript central system at - http://mc.manuscriptcentral.com/amcis2012<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Important Dates<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>* January 2, 2012: Manuscript Central will start accepting paper submissions<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>* March 1, 2012: (11:59 PM Pacific time zone): Deadline for paper submissions<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>* April 2, 20012: Authors will be notified of acceptances on or about this date<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>* April 20, 2012: (11:59 PM Pacific time zone): For accepted papers, camera ready copy due<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:9.0pt'>_______________________________________________________<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>Laurence Brooks<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>Past President, UK Academy for Information Systems (UKAIS) President, UK Systems Society (UKSS)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>Course Director, MSc Information Systems Management (ISM)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>(<a href="http://www.brunel.ac.uk/siscm/disc/postgraduates/masters/information-systems-management"><span style='color:blue'>http://www.brunel.ac.uk/siscm/disc/postgraduates/masters/information-systems-management</span></a>)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>Lecturer, Department of Information Systems and Computing School of Information Systems, Computing and Mathematics Brunel University Uxbridge, Middlesex, UB8 3PH, UK.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>Tel: +44 (0)1895 266010 (direct)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>Fax: +44 (0)1895 251686<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>Mobile: +44 (0)7866 726928<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>Email: <a href="mailto:laurence.brooks@brunel.ac.uk"><span style='color:blue'>laurence.brooks@brunel.ac.uk</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>Skype: laurencebrooks<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>Web: <a href="http://people.brunel.ac.uk/~csstllb/"><span style='color:blue'>http://people.brunel.ac.uk/~csstllb/</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>UKAIS: <a href="http://www.ukais.org"><span style='color:blue'>http://www.ukais.org</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;mso-fareast-language:EN-GB'>UKSS: <a href="http://www.ukss.org.uk"><span style='color:blue'>http://www.ukss.org.uk</span></a><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>