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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>Dear All<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>We would like to draw your attention to the following<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>CALL FOR CHAPTERS<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal align=center style='text-align:center'><b><span style='font-size:14.0pt;font-family:"Times New Roman","serif"'>Management of Broadband Technology Innovation<o:p></o:p></span></b></p><p class=MsoNormal align=center style='text-align:center'><b><span style='font-size:14.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></b></p><p class=MsoNormal align=center style='text-align:center'><b><span style='font-family:"Times New Roman","serif"'>(under contract with Routledge for publication in 2013)<o:p></o:p></span></b></p><p class=MsoNormal align=center style='text-align:center'><b><span style='font-family:"Times New Roman","serif"'>Jyoti Choudrie and </span></b><b><span lang=EN-US style='font-family:"Times New Roman","serif"'>Catherine Middleton, editors</span></b><b><span style='font-family:"Times New Roman","serif"'><o:p></o:p></span></b></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal style='text-align:justify'><span style='font-family:"Times New Roman","serif"'>Broadband network connectivity is becoming an essential service. Individuals use broadband to connect to friends and family, to access services (e.g., healthcare, education), make purchases, and look up information and for entertainment. Governments are increasingly turning to broadband networks as a means of providing services to their constituents, while businesses rely on broadband to connect with suppliers and customers. It is widely understood that the deployment and effective use of broadband networks can result in social and economic benefits, and for this reason, governments are encouraging the development of ‘next generation’ (very high speed) broadband networks.<o:p></o:p></span></p><p class=MsoNormal style='text-align:justify'><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal style='text-align:justify'><span style='font-family:"Times New Roman","serif"'>Despite the apparent consensus that investment in broadband networks, coupled with network adoption, does result in positive outcomes there is a paucity of research that explores the ways that benefits are actually realised. This book will discuss barriers to broadband adoption and consider the nature of demand for next generation broadband connectivity among various user groups. It will critically explore claims of the benefits of broadband deployment, providing examples of successful and unsuccessful applications and services. The book will then examine the policy environments in which broadband networks are developed, and discuss strategies for network deployment.<o:p></o:p></span></p><p class=MsoNormal style='text-align:justify'><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal style='text-align:justify'><span style='font-family:"Times New Roman","serif"'>This book is viewed to be a cutting edge research book written for researchers, students, academics and policy makers. The authors will draw from their expertise in Information Systems, Management, Strategy, and Communications Policy to provide insights into the value of broadband connectivity. In the midst of a transition to next generation broadband, this book aims to provide valuable insights on the deployment, adoption and usage of broadband services, regardless of the specific technologies used to provide services to users.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>We are seeking conceptual, case study or empirical contributions on the following topics. <o:p></o:p></span></p><p class=MsoNormal><b><span style='font-family:"Times New Roman","serif"'>Part 1: Basics of Broadband<o:p></o:p></span></b></p><p class=MsoNormalCxSpMiddle style='margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l1 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Times New Roman","serif"'>Descriptions of broadband networks, including discussion of the capabilities and limitations of various technologies: DSL, cable, fixed wireless, satellite, fibre to the home, mobile broadband<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-family:"Times New Roman","serif"'>Part 2: Broadband Access and Adoption<o:p></o:p></span></b></p><p class=MsoNormalCxSpMiddle style='margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l1 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Times New Roman","serif"'>Theories of Broadband Adoption<o:p></o:p></span></p><p class=MsoNormalCxSpMiddle style='margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l1 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Times New Roman","serif"'>Profiles of Broadband Adopters and Non-Adopters in Developed Countries. Examples include disadvantaged groups, older individuals and the younger generation <o:p></o:p></span></p><p class=MsoNormalCxSpMiddle style='margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l1 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Times New Roman","serif"'>Profiles of Broadband Adopters and Non-Adopters in Developing Countries<o:p></o:p></span></p><p class=MsoNormalCxSpMiddle style='margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l1 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Times New Roman","serif"'>Small and Medium Sized enterprise adoption of broadband<o:p></o:p></span></p><p class=MsoNormalCxSpMiddle style='margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l1 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Times New Roman","serif"'>Measuring Broadband Adoption and Use<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-family:"Times New Roman","serif"'>Part 3: Uses of Broadband<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>Discussion of broadband applications and services providing value to individuals, organisations and society<o:p></o:p></span></p><p class=MsoNormalCxSpMiddle style='margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Times New Roman","serif"'>Conceptual/theoretical frameworks to assess the value of broadband connectivity and use<o:p></o:p></span></p><p class=MsoNormalCxSpMiddle style='margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Times New Roman","serif"'>Broadband for e-government<o:p></o:p></span></p><p class=MsoNormalCxSpMiddle style='margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Times New Roman","serif"'>Broadband for e-democracy<o:p></o:p></span></p><p class=MsoNormalCxSpMiddle style='margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Times New Roman","serif"'>Broadband for e-health<o:p></o:p></span></p><p class=MsoNormalCxSpMiddle style='margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Times New Roman","serif"'>Broadband for e-entertainment<o:p></o:p></span></p><p class=MsoNormalCxSpMiddle style='margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Times New Roman","serif"'>Broadband for e-learning<o:p></o:p></span></p><p class=MsoNormalCxSpMiddle style='margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Times New Roman","serif"'>Broadband for e-business<o:p></o:p></span></p><p class=MsoNormalCxSpMiddle style='margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Times New Roman","serif"'>Broadband for social cohesion<o:p></o:p></span></p><p class=MsoNormalCxSpMiddle style='margin-left:18.0pt;mso-add-space:auto'><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:18.0pt'><i><span style='font-family:"Times New Roman","serif"'>Suggested framework for chapters on specific applications/services:<o:p></o:p></span></i></p><ul style='margin-top:0cm' type=disc><li class=MsoNormal style='mso-list:l3 level1 lfo3'><span style='font-family:"Times New Roman","serif"'>General description of the service/application<o:p></o:p></span></li><li class=MsoNormal style='mso-list:l3 level1 lfo3'><span style='font-family:"Times New Roman","serif"'>Explanation of why it requires broadband connectivity/how it makes use of broadband<o:p></o:p></span></li><li class=MsoNormal style='mso-list:l3 level1 lfo3'><span style='font-family:"Times New Roman","serif"'>Role of mobile broadband? Potential for mobile service delivery?<o:p></o:p></span></li><li class=MsoNormal style='mso-list:l3 level1 lfo3'><span style='font-family:"Times New Roman","serif"'>Anticipated benefits to be delivered by using broadband for this service<o:p></o:p></span></li><li class=MsoNormal style='mso-list:l3 level1 lfo3'><span style='font-family:"Times New Roman","serif"'>Success stories<o:p></o:p></span></li><li class=MsoNormal style='mso-list:l3 level1 lfo3'><span style='font-family:"Times New Roman","serif"'>Failures/problems in generating positive outcomes, negative aspects of this particular use of broadband<o:p></o:p></span></li><li class=MsoNormal style='mso-list:l3 level1 lfo3'><span style='font-family:"Times New Roman","serif"'>Implications of the use of broadband in this context for end users/consumers/citizens; service providers; policy makers<o:p></o:p></span></li></ul><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-family:"Times New Roman","serif"'>Part 4: Broadband Policy and Strategies for Network Deployment<o:p></o:p></span></b></p><p class=MsoNormalCxSpMiddle style='margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l2 level1 lfo4'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Times New Roman","serif"'>Business models and policies for deploying next generation broadband networks<b><o:p></o:p></b></span></p><p class=MsoNormalCxSpMiddle style='margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l2 level1 lfo4'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Times New Roman","serif"'>International approaches to developing next generation broadband infrastructure (developed countries perspectives)<b><o:p></o:p></b></span></p><p class=MsoNormalCxSpMiddle style='margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l2 level1 lfo4'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Times New Roman","serif"'>The development of broadband networks in developing countries<b><o:p></o:p></b></span></p><p class=MsoNormalCxSpMiddle style='margin-left:18.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l2 level1 lfo4'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Times New Roman","serif"'>The role and future of mobile broadband connectivity<b><o:p></o:p></b></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>We are inviting proposals for contributions to this book, in the form of chapters no longer than 7000 words.<o:p></o:p></span></p><p class=MsoNormal><b><u><span style='font-family:"Times New Roman","serif"'><o:p><span style='text-decoration:none'> </span></o:p></span></u></b></p><p class=MsoNormal><b><u><span style='font-family:"Times New Roman","serif"'>Author Information: Important Dates and Details<o:p></o:p></span></u></b></p><p class=MsoNormal><b><u><span style='font-family:"Times New Roman","serif"'><o:p><span style='text-decoration:none'> </span></o:p></span></u></b></p><p class=MsoNormal><b><u><span style='font-family:"Times New Roman","serif"'>Authors:</span></u></b><b><span style='font-family:"Times New Roman","serif"'> Please prepare a chapter containing 6000 to 7000 words maximum. This total number includes your references and a biography of 150 words from each author.<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-family:"Times New Roman","serif"'>January 9, 2012 until January 28, 2012.</span></b><span style='font-family:"Times New Roman","serif"'> Call for chapters placed.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormalCxSpMiddle style='margin-left:36.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l4 level1 lfo5'><![if !supportLists]><span style='font-family:"Times New Roman","serif"'><span style='mso-list:Ignore'>1)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Times New Roman","serif"'>We anticipate your chapter proposal of up to 1000 words outlining your idea and synopsis of results and contributions. <o:p></o:p></span></p><p class=MsoNormalCxSpMiddle style='margin-left:36.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l4 level1 lfo5'><![if !supportLists]><span style='font-family:"Times New Roman","serif"'><span style='mso-list:Ignore'>2)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Times New Roman","serif"'>Please list working chapter headings and provide a short paragraph of explanation on what you intend to cover in the chapter. <o:p></o:p></span></p><p class=MsoNormalCxSpMiddle style='margin-left:36.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l4 level1 lfo5'><![if !supportLists]><span style='font-family:"Times New Roman","serif"'><span style='mso-list:Ignore'>3)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Times New Roman","serif"'>Articulate the key findings of your proposed chapter and explain why these will make a valuable contribution to this book. <o:p></o:p></span></p><p class=MsoNormalCxSpMiddle style='margin-left:36.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-list:l4 level1 lfo5'><![if !supportLists]><span style='font-family:"Times New Roman","serif"'><span style='mso-list:Ignore'>4)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Times New Roman","serif"'>Provide a brief statement of your expertise on your chosen topic.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>Your proposal should be sent to both editors:<b><u>jyotichoudrie@gmail.com; <a href="mailto:catherine.middleton@ryerson.ca">catherine.middleton@ryerson.ca</a>. <o:p></o:p></u></b></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-family:"Times New Roman","serif"'>January 31, 2012</span></b><span style='font-family:"Times New Roman","serif"'>. Once your proposal has been reviewed by the editors, please anticipate a reply by January 31, 2012 outlining acceptance, improvements.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-family:"Times New Roman","serif"'>Due date for chapters from authors: l April 30, 2012</span></b><span style='font-family:"Times New Roman","serif"'>. Authors will prepare chapter/s taking into account the word limits.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-family:"Times New Roman","serif"'>April 1, until May 31, 2012</span></b><span style='font-family:"Times New Roman","serif"'>. Chapters will be sent to reviewers.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-family:"Times New Roman","serif"'>July 1, 2012.</span></b><span style='font-family:"Times New Roman","serif"'> Reviews and recommendations will be sent back to the authors.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-family:"Times New Roman","serif"'>September 15, 2012</span></b><span style='font-family:"Times New Roman","serif"'>. Following editors' recommendations, revised chapters will be due from authors.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-family:"Times New Roman","serif"'>October 15, 2012</span></b><span style='font-family:"Times New Roman","serif"'>. Editors' comments will be sent back to the authors with final template in preparation for monograph.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-family:"Times New Roman","serif"'>November 15, 2012</span></b><span style='font-family:"Times New Roman","serif"'>. Copy ready version of chapters due from authors<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-family:"Times New Roman","serif"'>December 15, 2012</span></b><span style='font-family:"Times New Roman","serif"'>. Final proofs returned to authors.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-family:"Times New Roman","serif"'>December 16, 2012 until January 9, 2013</span></b><span style='font-family:"Times New Roman","serif"'>. Authors will send completed chapters following recommendations from editorial team.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-family:"Times New Roman","serif"'>January 10 until February 22, 2013</span></b><span style='font-family:"Times New Roman","serif"'>. Editorial team will compile book.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-family:"Times New Roman","serif"'>March 1, 2013</span></b><span style='font-family:"Times New Roman","serif"'>. Complete version of the book will be submitted to the publishers.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>Thank you in advance.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>Kind Regards<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>Jyoti<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>Dr. Jyoti Choudrie<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>Reader of Information Systems<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>Business School<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>Director, Systems Management Research Unit (SyMRU)<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>University of Hertfordshire<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>DeHavilland Campus<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>Hatfield<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>AL10 9EU<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>Herts<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'>Tel: 01707 281271<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>