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<P style="LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">CALL
FOR PAPERS<BR><BR>18th Americas Conference on Information Systems <BR><A
title=x-apple-data-detectors://0/ href="x-apple-data-detectors://0/"><SPAN
style="COLOR: blue">Seattle, Washington</SPAN></A>, <A
title=x-apple-data-detectors://1/ href="x-apple-data-detectors://1/"><SPAN
style="COLOR: blue">August 9-12, 2012</SPAN></A><BR><BR>Track: Decision Support,
Data Management Systems, Knowledge Management, and Business Intelligence
(SIGDSS)<BR>Minitrack: Knowledge Management Value, Success and Performance
Measurements<BR><BR><BR>DESCRIPTION <BR
style="mso-special-character: line-break"><BR
style="mso-special-character: line-break"><o:p></o:p></SPAN></P>
<P
style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; MARGIN: 0in 0in 10pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"
class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">Research
into knowledge management (KM), organizational memories, and organizational
learning has been affected by investigations such as implementation aspects,
system developments, or knowledge flows during a number of years. Therefore, a
high maturity level of KM research has been achieved. However, organizational KM
initiatives are more and more faced with budget cuts and justification demands
due to intense competition in today’s business environments. The influences of
the rapid pace of globalization and of the ongoing liberalization of national
and international markets lead to the emergence of increased pressure on
existing companies. Project managers of KM initiatives like Chief Knowledge
Officers need to justify their budgets and thus are in need of qualitative and
quantitative evidence of the initiatives’ success. In addition, ROI calculations
and traditional accounting approaches do not tell an adequate story when
proposing knowledge-based initiatives. This minitrack explores research into
strategies, methodologies, and stories that relate to measure this success. In
addition, this minitrack will be used to explore the bodies of performance
measurements that define the current state of research in measuring KM,
organizational memory, and organizational learning success. Eventually, another
purpose of this minitrack is to present research on how to value knowledge-based
initiatives<o:p></o:p></SPAN></P>
<P
style="LINE-HEIGHT: normal; MARGIN: 0in 0in 10pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"
class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'"> <o:p></o:p></SPAN></P>
<P
style="LINE-HEIGHT: normal; MARGIN: 0in 0in 10pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"
class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">Topics
of interest include, but are not limited to:<o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">•<SPAN
style="mso-tab-count: 1">
</SPAN>Frameworks and models for assessing knowledge management and/or
organizational memory systems<o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">•<SPAN
style="mso-tab-count: 1">
</SPAN>Methodologies and processes for measuring knowledge management and/or
organizational memory success and performance<o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">•<SPAN
style="mso-tab-count: 1">
</SPAN>Impact of knowledge management strategy, organization, systems, culture,
and other issues on knowledge management/organizational memory
success<o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">•<SPAN
style="mso-tab-count: 1">
</SPAN>Organizational effectiveness/efficiency due to knowledge
management/organizational memory/organizational learning, knowledge and
organizational memory use<o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">•<SPAN
style="mso-tab-count: 1">
</SPAN>Knowledge management, organizational memory, and organizational learning
metrics<o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">•<SPAN
style="mso-tab-count: 1">
</SPAN>Knowledge management, organizational memory, and organizational learning
success factors and key performance indicators<o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">•<SPAN
style="mso-tab-count: 1">
</SPAN>Benchmarking of knowledge management/organizational memory
initiatives<o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">•<SPAN
style="mso-tab-count: 1">
</SPAN>Case studies of knowledge management and organizational memory success
and performance measurements<o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">•<SPAN
style="mso-tab-count: 1">
</SPAN>Measuring knowledge management and/or organizational memory performance
in global organizations and globally dispersed communities<o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">•<SPAN
style="mso-tab-count: 1">
</SPAN>Effectiveness and/or efficiency of knowledge management/organizational
memory systems<o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">•<SPAN
style="mso-tab-count: 1">
</SPAN>Modeling and measuring the impact of social software on knowledge
management performance<o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">•<SPAN
style="mso-tab-count: 1">
</SPAN>Defining knowledge management and organizational memory
success<o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">•<SPAN
style="mso-tab-count: 1">
</SPAN>Rigorous anecdotes and user stories and their theoretical basis to
facilitate the value of knowledge-based initiatives<o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">•<SPAN
style="mso-tab-count: 1">
</SPAN>Developing grounded theory approaches to valuing knowledge-based
initiatives<o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'"><BR><BR>IMPORTANT
DATES<BR><BR>January 2, 2012 Manuscript Central will start accepting paper
submissions<BR><A title=x-apple-data-detectors://3/
href="x-apple-data-detectors://3/"><SPAN style="COLOR: blue">March 1,
2012</SPAN></A> Deadline for paper submissions<BR><A
title=x-apple-data-detectors://4/ href="x-apple-data-detectors://4/"><SPAN
style="COLOR: blue">April 2, 2012</SPAN></A> Authors will be notified
of acceptances on or about this date<BR><A title=x-apple-data-detectors://5/
href="x-apple-data-detectors://5/"><SPAN style="COLOR: blue">April 20,
2012</SPAN></A> For accepted papers, camera-ready copy
due<BR><BR><BR><BR>SUBMISSION SITE<BR><BR><A
title=http://mc.manuscriptcentral.com/amcis2012
href="http://mc.manuscriptcentral.com/amcis2012"><SPAN
style="COLOR: blue">http://mc.manuscriptcentral.com/amcis2012</SPAN></A><BR><BR><BR><BR>CHAIRS'
CONTACT INFORMATION<BR><BR style="mso-special-character: line-break"><BR
style="mso-special-character: line-break"><o:p></o:p></SPAN></P>
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style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">Murray
E. Jennex <o:p></o:p></SPAN></P>
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style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">Management
Information Systems<o:p></o:p></SPAN></P>
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style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">San
Diego State University<o:p></o:p></SPAN></P>
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style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">San
Diego, CA<o:p></o:p></SPAN></P>
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: (760) 966-0548<o:p></o:p></SPAN></P>
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: (760) 722-2668<o:p></o:p></SPAN></P>
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: mjennex@mail.sdsu.edu<o:p></o:p></SPAN></P>
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style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">Stefan
Smolnik<o:p></o:p></SPAN></P>
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style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">Institute
of Research on Information Systems (IRIS)<o:p></o:p></SPAN></P>
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style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">EBS
Business School<o:p></o:p></SPAN></P>
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style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 12pt; mso-fareast-font-family: 'Times New Roman'">Konrad-Adenauer-Ring
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Wiesbaden<o:p></o:p></SPAN></P>
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+49-611-7102-2177<o:p></o:p></SPAN></P>
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