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<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>----------------------------------------------------------------------------<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Apologies if you receive multiple versions of this
call<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>----------------------------------------------------------------------------<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>ICEGOV2012<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>6th International Conference on<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Theory and Practice of Electronic Governance<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>22 - 25 October 2012, <st1:place w:st="on"><st1:City
 w:st="on">Albany</st1:City>, <st1:State w:st="on">New York</st1:State></st1:place>,
www.icegov.org<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>SECOND CALL FOR SUBMISSIONS<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>----------------------------------------------------------------------------<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>IMPORTANT DATES<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>First Submission Deadline - 2 April 2012<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Notification Deadline - 8 June 2012<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Financial Support Application Deadline - 22 June 2012<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Financial Support Announcements - 29 June 2012<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Final Submission Deadline - 6 July 2012<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Author Registration Deadline - 22 August 2012<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>CONFERENCE PATRON<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>The <st1:place w:st="on"><st1:country-region w:st="on">U.S.</st1:country-region></st1:place>
National Archives and Records Administration <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>CONFERENCE ORGANIZER<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Center for Technology in Government, <st1:PersonName
ProductID="University at Albany" w:st="on">University at <st1:City w:st="on">Albany</st1:City></st1:PersonName>,
<st1:country-region w:st="on">USA</st1:country-region><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>CONFERENCE SERIES ORGANIZER<o:p></o:p></span></font></p>

<p class=MsoNormal><st1:PlaceName w:st="on"><font size=2 face=Arial><span
 lang=EN-US style='font-size:10.0pt;font-family:Arial'>UNU-IIST</span></font></st1:PlaceName><font
size=2 face=Arial><span lang=EN-US style='font-size:10.0pt;font-family:Arial'> <st1:PlaceType
w:st="on">Center</st1:PlaceType> for Electronic Governance, <st1:State w:st="on">Macao</st1:State>
SAR, <st1:place w:st="on"><st1:country-region w:st="on">China</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>PUBLICATIONS<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>- Accepted papers will appear in the conference
proceedings, planned to be published, as in previous years, by ACM Press.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>- Selected papers will appear in a special issue of
Government Information Quarterly, published by Elsevier.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>CONTACT<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Email: <st1:PersonName w:st="on">icegov@icegov.org</st1:PersonName><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>URL: www.icegov.org<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>----------------------------------------------------------------------------<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>1. INTRODUCTION<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>----------------------------------------------------------------------------<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Worldwide, governments are wrestling with a wide
range of social and political challenges and are looking to innovations in
technology, in the institutions of government and in the interactions between
government and citizens to help them meet these challenges. Serving citizens
efficiently and effectively, engaging interested parties in decision making,
and creating sustainable economies, are among the many ways innovations in
policy and practice can directly impact the public value created from any
Electronic Governance investment. To justify continued or new investments in
Electronic Governance, decision makers must increasingly provide evidence that
the innovations they are supporting create public value. <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>This year's conference program calls attention to the
role of openness in fostering transparency, participation, accountability and
smarter government. In addition, ICEGOV encourages participants to push
thinking on measurement and evaluation beyond current models and techniques and
to pay particular attention to the ways research and practice can effectively
align Electronic Governance initiatives with major policy programs to
ultimately provide value to citizens.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>The International Conference on Theory and Practice
of Electronic Governance (ICEGOV) series focuses on the use of technology to
transform relationships between government and citizens, businesses, civil
society and other arms of government (Electronic Governance). The Series looks
beyond the traditional focus on technology-enabled transformation in government
(Electronic Government), towards establishing foundations for good governance
and for sustainable development.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>The 2012 edition of the International Conference on
Theory and Practice of Electronic Governance (ICEGOV2012) welcomes research and
practice submissions that directly address this theme or generally contribute
to strengthening the foundations of the electronic governance domain through
the development of theories, methods, techniques, or tools.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>The Series, established in 2007, brings together
practitioners, developers and researchers from government, academia, industry,
and non-governmental (NGO) and international organizations to share the latest
in theory and practice of Electronic Governance. After five successful
conferences, Macao (ICEGOV2007), Cairo (ICEGOV2008), Bogota (ICEGOV2009)
Beijing (ICEGOV2010) and Tallinn (ICEGOV2011), ICEGOV has established itself as
one of the leading venues for knowledge exchange among researchers,
practitioners, and policy makers.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>1) A Global Conference - ICEGOV consistently attracts
submissions from more than 50 countries, with up to 60% representation from
developing and transition countries.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>2) A Multi-Stakeholder Conference - ICEGOV is well
attended by all major stakeholders of technology-enabled innovation in
government: government, academia, industry and NGOs.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>3) A Networking Conference - ICEGOV brings
participation from across thematic, national, and development borders, with
common interests in transformational use of technology in government.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>4) A Research and Practice Conference - ICEGOV includes
a healthy balance of research-, practice- and solution-related work - looking
at technology, at the processes surrounding its implementation and management,
or at the wider context of Electronic Governance.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>5) A <st1:place w:st="on"><st1:PlaceName w:st="on">Capacity</st1:PlaceName>
 <st1:PlaceType w:st="on">Building</st1:PlaceType></st1:place> Conference -
ICEGOV features a rich program of invited talks, sessions, tutorials,
workshops, panel discussions, posters, demos, etc. all taught, moderated or
organized by leading researchers and practitioners in the area.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>6) An International Development Conference - The focus
on Electronic Governance helps consider how government investments in
technology, resulting in expected social and economic benefits, contribute to
the fulfillment of sustainable development goals.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>7) A UN Conference - With international development focus,
with United Nations University as the founder of and a force behind its
editions, and with several UN organizations being actively involved, ICEGOV
exhibits a strong UN character.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>In addition, ICEGOV promotes close interactions
between government, academia, industry and NGO stakeholders so that each group
can contribute to as well as benefit from the interactions with others:<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>- Government - The stakeholders from government can
share the knowledge of concrete initiatives as well as lessons learnt and
challenges faced when carrying them out. In return, they can learn about the
latest research results, and how they are implemented by industry,
non-governmental organizations and other governments to address the challenges
they face.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>- Academia - The stakeholders from academia can share
the models, theories and frameworks which extend the understanding of
Electronic Governance and upon which concrete solutions can be built. In
return, they can learn about specific challenges faced by governments, gain access
to concrete cases, and identify opportunities to implement and deploy research
prototypes.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>- Industry and NGOs - The stakeholders from industry
and NGOs can share technological and socio-organizational solutions to be used
in government practice. In return, they can learn about the challenges faced by
governments, and the latest research findings available for developing
solutions.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>The program will include four types of invited
contributions: Keynotes, Workshops, Thematic Sessions and Plenary Sessions. The
program will also include a Doctoral Colloquium and a series of social events
for networking and community building.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>----------------------------------------------------------------------------<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>2. CALL FOR SUBMISSIONS<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>----------------------------------------------------------------------------<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>The ICEGOV2012 Program Committee invites submissions
of unpublished, original work - completed or in progress - in the form of
papers, demonstrations, posters, and tutorial proposals:<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>1) Papers - Completed Work<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>- Research - Providing the results of mature work
based on rigorous academic research in one or more aspects of Electronic
Governance, with proven or potential capability to advance the state-of-the-art
in the field.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>- Practice or policy innovations - Describing
innovations in government with specific attention to case descriptions and
insights on what was learned within a particular context.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>2) Short Papers - Work in Progress<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>- Research - Providing the results of work in
progress based on rigorous academic research in one or more aspects of
Electronic Governance, with promising results.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>- Practice or policy innovations - Describing ongoing
innovations in government with specific attention to case descriptions and
insights on issues and challenges encountered and how they are being addressed.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>3) Demonstrations - Demonstrating how solutions are
being applied in the practice of Electronic Governance, consequently giving
rise to new research.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>4) Posters - Presenting new ideas and ongoing work
related to research, practice or solutions for Electronic Governance, with
proven or potential capacity for bridging two or more dimensions.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>5) Tutorial Proposals - Describing the learning
objectives and scope of the proposed tutorial in one of the specific topics of
interest listed in Section 3, and what new knowledge and perspectives will be
gained by the target audience.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Contributions may originate from: 1) Government -
Experiences, case studies and lessons learned while planning, developing, executing
and evaluating Electronic Governance initiatives; 2) Academia - Foundations of
Electronic Governance, including development, validation and implementation of
relevant theories, models and specifications; or 3) Industry and NGOs -
Technologies, methods and tools upon which concrete solutions for Electronic
Governance - systems, processes, services and organizations - can be built.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>----------------------------------------------------------------------------<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>3. TOPICS<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>----------------------------------------------------------------------------<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>ICEGOV2012 particularly welcomes: a) contributions
that aim to establish connections between research and practice in the area of
alignment of Electronic Governance initiatives with policy programs at local, national,
and international levels of government; b) interdisciplinary papers that show
how the impacts of Electronic Governance initiatives could be measured and
assessed, and c) papers documenting experiences of governments or industry in
the implementation of technological or organizational innovations. Particular
topics of interest include:<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>1) Emerging measurement and evaluation models and
techniques for Electronic Governance<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>2) Technology and women in the developing context<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>3) Open data<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>4) Open government<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>5) Smart cities<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>6) Mobile government<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>7) Social media and democratization<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Contributions on any aspect of the lifecycle of
Electronic Governance initiatives from planning through architecture and
implementation, to operations, are also welcome:<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>PLANNING<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>========<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Law and regulations<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Funding arrangements<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Readiness assessment<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Policy development<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Strategy development<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Partner management<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Stakeholder<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Leadership<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Whole-of-Government<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Reform alignment<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Policy alignment <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>ARCHITECTURE<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>============<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Interoperability<o:p></o:p></span></font></p>

<p class=MsoNormal><st1:place w:st="on"><st1:City w:st="on"><font size=2
  face=Arial><span lang=EN-US style='font-size:10.0pt;font-family:Arial'>Enterprise</span></font></st1:City></st1:place><font
size=2 face=Arial><span lang=EN-US style='font-size:10.0pt;font-family:Arial'>
architecture<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Open standards<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Best practices<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Agency collaboration<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Information sharing<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>One-stop government<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Connected governance<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Open data<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Multi-channel delivery<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Public sector innovation <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>IMPLEMENTATION<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>==============<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Acquisition<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Procurement<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Cloud infrastructure<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Electronic public services<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Service middleware<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Services and applications<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Crowd sourcing<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>New technology adoption<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Project management<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Program management<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Organizational change <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>OPERATIONS<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>==========<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Service agreements<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Monitoring<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Software maintenance<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Adoption and scale-up<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Access and accessibility<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Digital content<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Digital rights<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Digital divide<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Benefit management<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Disaster management<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Performance management<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>----------------------------------------------------------------------------<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>4. SUBMISSION PROCESS<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>----------------------------------------------------------------------------<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>All submissions should conform to the following
process:<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>1) Preparation - All submissions must be written in
English and prepared using the Word template available at
http://www.icegov.org/resources/word.zip, with page limits of: Papers
(Completed Works - 10 pages, Short Papers - 4 pages), Demonstrations - 2 pages,
Posters - 2 pages, and Tutorials - 4 pages.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>2) Submission - All submissions must be submitted through
the conference submission website at
http://www.easychair.org/conferences/?conf=icegov2012 by 2 April 2012. One
author may not co-author more than two submissions for ICEGOV2012. <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>3) Review - All submissions will undergo a
double-blind review by the Program Committee. Authors will be notified about
the acceptance or rejection of their submission by 8 June 2012.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>4) Revision - All accepted submissions will have to
be revised to address reviewer comments and resubmitted using
http://www.easychair.org/conferences/?conf=icegov2012 by 6 July 2012. Authors
will also be required to transfer the copyright of their work as part of the
final submission process. <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>All accepted submissions will appear in the
conference proceedings on the condition that at least one author registers
before 22 August 2012.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>----------------------------------------------------------------------------<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>5. PUBLICATIONS<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>----------------------------------------------------------------------------<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Accepted papers will appear in the conference
proceedings, planned to be published, as in previous years, by ACM Press.
Selected papers will appear in a special issue of Government Information
Quarterly, published by Elsevier.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>----------------------------------------------------------------------------<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>6. AWARDS<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>----------------------------------------------------------------------------<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Best Submission Awards will be selected in three
categories:<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>- Research - The submission that makes the best
contribution to the development of Electronic Governance theories, policies,
strategies and action plans.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>- Innovations in Practice - The submission that
presents the most innovative Electronic Governance initiative, with
well-presented insight, the greatest impact potential on Electronic Governance
policy and practice and the overall development context.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>- Research and Practice - The submission that best
links Electronic Governance research and practice - how the practice can be
improved through research and how research can be strengthen through practice.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>----------------------------------------------------------------------------<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>7. FINANCIAL SUPPORT <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>----------------------------------------------------------------------------<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Each year the ICEGOV conference provides an
opportunity for authors of accepted submissions from developing and transition
countries to apply for financial support to help defray the costs of attending
the conference. Financial support awards typically cover the registration fee,
accommodation (i.e., hotel) or both. This year, ICEGOV will also accept
applications for financial support from students of accepted submissions,
regardless of their country of origin. Priority will be given to authors from
developing and transition and to the first authors. <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>----------------------------------------------------------------------------<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>8. GOVERNMENT INNOVATION EXHIBIT<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>----------------------------------------------------------------------------<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>We invite governments to showcase their Electronic
Governance innovations as part of the new ICEGOV Government Innovation Exhibit
(GIE). The GIE offers governments at all levels the opportunity to demonstrate
the accomplishments of their Electronic Governance efforts while sharing
experiences and lessons learned with others. For more information contact <st1:PersonName
w:st="on">icegov@icegov.org</st1:PersonName>.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>----------------------------------------------------------------------------<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>9. COMMITTEES<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>----------------------------------------------------------------------------<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>CONFERENCE COMMITTEE<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Conference Co-Chair - David FERRIERO, Archivist of
the <st1:country-region w:st="on">United States</st1:country-region>, National
Archives and Records Administration, <st1:place w:st="on"><st1:country-region
 w:st="on">USA</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Conference Co-Chair - Theresa PARDO, Director and
Research Professor, Center for Technology in Government, <st1:PersonName
ProductID="University at Albany" w:st="on">University at <st1:City w:st="on">Albany</st1:City></st1:PersonName>,
<st1:country-region w:st="on">USA</st1:country-region> <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Conference Co-Chair - Haiyan QIAN, Director, Division
for Public Administration & Development Management (DPADM), UN Department
of Economic and Social Affairs, <st1:place w:st="on"><st1:country-region w:st="on">USA</st1:country-region></st1:place>
<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Program Co-Chair – J. Ramon GIL-GARCIA,
Associate Professor and Director, <st1:PlaceName w:st="on">Data</st1:PlaceName>
<st1:PlaceType w:st="on">Center</st1:PlaceType> for Applied Research in Social
Sciences, Centro de Investigacion y <st1:place w:st="on"><st1:City w:st="on">Docencia
  Economicas</st1:City>, <st1:country-region w:st="on">Mexico</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Program Co-Chair - Natalie HELBIG, Senior Program
Associate, Center for Technology in Government, <st1:PersonName
ProductID="University at Albany" w:st="on">University at <st1:City w:st="on">Albany</st1:City></st1:PersonName>,
<st1:country-region w:st="on">USA</st1:country-region><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Program Co-Chair - Adegboyega OJO, Academic Program
Officer, Center for Electronic Governance, <st1:place w:st="on"><st1:City
 w:st="on">UNU-IIST</st1:City>, <st1:State w:st="on">Macao</st1:State></st1:place>
SAR<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Organization Chair - <st1:PersonName w:st="on">Jana
 Hrdinova</st1:PersonName>, Program Associate, Center for Technology in
Government, <st1:PersonName ProductID="University at Albany" w:st="on">University
 at <st1:City w:st="on">Albany</st1:City></st1:PersonName>, <st1:country-region
w:st="on">USA</st1:country-region><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Fundraising Chair - <st1:PersonName w:st="on">Meghan
 Cook</st1:PersonName>, Program Manager, Center for Technology in Government, <st1:PersonName
ProductID="University at Albany" w:st="on">University at <st1:City w:st="on">Albany</st1:City></st1:PersonName>,
<st1:country-region w:st="on">USA</st1:country-region><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Publicity Chair - Alison Heaphy, Communication
Manager, Center for Technology in Government, <st1:PersonName
ProductID="University at Albany" w:st="on">University at <st1:City w:st="on">Albany</st1:City></st1:PersonName>,
<st1:country-region w:st="on">USA</st1:country-region><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>INTERNATIONAL STEERING COMMITTEE<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>John Carlo BERTOT, Professor and Co-Director,
Information Policy and <st1:PlaceName w:st="on">Access</st1:PlaceName> <st1:PlaceType
w:st="on">Center</st1:PlaceType> (iPAC), <st1:place w:st="on"><st1:City w:st="on">University
  of Maryland</st1:City>, <st1:country-region w:st="on">USA</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Francisco CAMARGO, Director General Programa Gobierno
en <st1:place w:st="on"><st1:City w:st="on">Linea</st1:City>, <st1:country-region
 w:st="on">Colombia</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Wojciech CELLARY, Professor, Department of
Information Technology, <st1:City w:st="on">Poznan</st1:City> <st1:place w:st="on"><st1:City
 w:st="on">University of Economics</st1:City>, <st1:country-region w:st="on">Poland</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Samuel CHAN, Member of Administrative Committee,
Science and Technology Development Fund, <st1:State w:st="on">Macao</st1:State>
SAR, <st1:place w:st="on"><st1:country-region w:st="on">China</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Jim DAVIES, Professor and Director, Software
Engineering Programme, Department of Computer Science and Governing Body
Fellow, Computing Laboratory, <st1:place w:st="on"><st1:City w:st="on">University
  of Oxford</st1:City>, <st1:country-region w:st="on">UK</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Sharon DAWES, Senior Fellow & Professor Emeritus
of Public Administration, Center for Technology in Government, <st1:PersonName
ProductID="University at Albany" w:st="on">University at <st1:City w:st="on">Albany</st1:City></st1:PersonName>,
<st1:country-region w:st="on">USA</st1:country-region><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Matthias FINGER, Professor, Faculty of Technology and
Management, Ecole Polytechnique Federale de Lausanne, <st1:place w:st="on"><st1:country-region
 w:st="on">Switzerland</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Tomasz JANOWSKI, Senior Research Fellow and Head, <st1:PlaceName
w:st="on">UNU-IIST</st1:PlaceName> <st1:PlaceType w:st="on">Center</st1:PlaceType>
for Electronic Governance, <st1:State w:st="on">Macao</st1:State> SAR, <st1:place
w:st="on"><st1:country-region w:st="on">China</st1:country-region></st1:place>
(Series Coordinator)<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Lorenzo <st1:State w:st="on">MADRID</st1:State>,
Chief Technology Officer for the Latin America Region and World Wide Director
for the Government Interoperability Initiative, Microsoft Corporation, <st1:place
w:st="on"><st1:country-region w:st="on">USA</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Henk G. SOL, Professor and Founding Dean, <st1:PlaceType
w:st="on">University</st1:PlaceType> of <st1:PlaceName w:st="on">Groningen</st1:PlaceName>,
The <st1:place w:st="on"><st1:country-region w:st="on">Netherlands</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Maurice TCHUENTE, Pro-Chancellor <st1:place w:st="on"><st1:City
 w:st="on">University of Buea</st1:City>, <st1:country-region w:st="on">Cameroon</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Saleem ZOUGHBI, Regional Adviser (ICT), UN Economic
and Social Commission for Western Asia, <st1:place w:st="on"><st1:country-region
 w:st="on">Lebanon</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>NATIONAL ADVISORY COMMITTEE <o:p></o:p></span></font></p>

<p class=MsoNormal><st1:City w:st="on"><font size=2 face=Arial><span
 lang=EN-US style='font-size:10.0pt;font-family:Arial'>Cary</span></font></st1:City><font
size=2 face=Arial><span lang=EN-US style='font-size:10.0pt;font-family:Arial'>
COGLIANESE, Edward B. Shils Professor of Law and Professor of Political
Science; Director, Penn Program on Regulation, University of <st1:place w:st="on"><st1:PlaceName
 w:st="on">Pennsylvania</st1:PlaceName> <st1:PlaceName w:st="on">Law</st1:PlaceName>
 <st1:PlaceType w:st="on">School</st1:PlaceType></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Jim HENDLER, Tetherless World Chair, Departments of
Computer Science and Cognitive Science, Rensselaer Polytechnic Institute<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>David L. McCLURE, Ph.D., Associate Administrator,
Citizen Services and Innovative Technologies, General Services Administration<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Miriam NISBET, Director of the Office of Government
Information Services (OGIS), National Archives and Records Administration<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Beth NOVECK, Professor of Law, Director, Democracy
Design Workshop, <st1:place w:st="on"><st1:PlaceName w:st="on">New York</st1:PlaceName>
 <st1:PlaceName w:st="on">Law</st1:PlaceName> <st1:PlaceType w:st="on">School</st1:PlaceType></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Douglas ROBINSON, Executive Director, National
Association of State Chief Information Officers<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Chris VEIN, Deputy Chief Technology Officer, the
White House Office for Science and Technology Policy<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>PROGRAM COMMITTEE <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Gustav AAGESON, Norwegian <st1:PlaceType w:st="on">University</st1:PlaceType>
of <st1:PlaceName w:st="on">Science</st1:PlaceName> and <st1:place w:st="on"><st1:City
 w:st="on">Technology</st1:City>, <st1:country-region w:st="on">Norway</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Gbenga ADEBUSUYI, National e-Government Strategies, <st1:place
w:st="on"><st1:country-region w:st="on">Nigeria</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Rodrigo SANDOVAL-ALMAZAN, Universidad Autonoma <st1:place
w:st="on"><st1:State w:st="on">del</st1:State></st1:place> Estado de México,
Mexico<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Kim ANDERSEN, <st1:place w:st="on"><st1:City w:st="on">Copenhagen
  Business School</st1:City>, <st1:country-region w:st="on">Denmark</st1:country-region></st1:place>
<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Jean-Pierre AUFFRET, International <st1:place w:st="on"><st1:City
 w:st="on">Academy of CIO</st1:City>, <st1:country-region w:st="on">USA</st1:country-region></st1:place>
<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Johanna Ekua AWOTWI, Center for e-Governance, <st1:place
w:st="on"><st1:country-region w:st="on">Ghana</st1:country-region></st1:place> <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Joerg BECKER, <st1:PlaceType w:st="on">University</st1:PlaceType>
of <st1:PlaceName w:st="on">Illinois</st1:PlaceName> at <st1:City w:st="on">Chicago</st1:City>,
<st1:PlaceType w:st="on">School</st1:PlaceType> of <st1:PlaceName w:st="on">Art</st1:PlaceName>
and <st1:place w:st="on"><st1:City w:st="on">Design</st1:City>, <st1:country-region
 w:st="on">USA</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Jaro BERCE, <st1:place w:st="on"><st1:City w:st="on">University
  of Ljubljana</st1:City>, <st1:country-region w:st="on">Slovenia</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Deepak BHATIA, World Bank, <st1:place w:st="on"><st1:country-region
 w:st="on">USA</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Melanie BICKING, <st1:place w:st="on"><st1:City
 w:st="on">University of Koblenz-Landau</st1:City>, <st1:country-region w:st="on">Germany</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Nikolaj BJORNER, Microsoft Corporation, <st1:place
w:st="on"><st1:country-region w:st="on">USA</st1:country-region></st1:place> <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Brian BURKE, Center for Technology in Government, <st1:PersonName
ProductID="University at Albany" w:st="on">University at <st1:City w:st="on">Albany</st1:City></st1:PersonName>,
<st1:country-region w:st="on">USA</st1:country-region><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Luis CAMARINHA-MATOS, UNINOVA, <st1:place w:st="on"><st1:country-region
 w:st="on">Portugal</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Donna CANESTRARO, Center for Technology in
Government, <st1:PersonName ProductID="University at Albany" w:st="on">University
 at <st1:City w:st="on">Albany</st1:City></st1:PersonName>, <st1:country-region
w:st="on">USA</st1:country-region><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Alejandra CECHICH, National <st1:place w:st="on"><st1:City
 w:st="on">University of Comahue</st1:City>, <st1:country-region w:st="on">Argentina</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Wojciech CELLARY, <st1:City w:st="on">Poznan</st1:City>
<st1:place w:st="on"><st1:City w:st="on">University of Economics</st1:City>, <st1:country-region
 w:st="on">Poland</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Yannis CHARALABIDIS, National Technical <st1:place
w:st="on"><st1:City w:st="on">University of Athens</st1:City>, <st1:country-region
 w:st="on">Greece</st1:country-region></st1:place> <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Venkatesh CHOPPELLA, IIIT <st1:place w:st="on"><st1:City
 w:st="on">Hyderabad</st1:City>, <st1:country-region w:st="on">India</st1:country-region></st1:place>
<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Eleni CHRISTODOULOU, <st1:place w:st="on"><st1:PlaceType
 w:st="on">University</st1:PlaceType> of <st1:PlaceName w:st="on">Ciprus</st1:PlaceName></st1:place>,
Ciprus<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Gabriel PURON-CID, Centro de Investigación y
Docencias Económicas, México<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Soon Ae CHUN, <st1:place w:st="on"><st1:City w:st="on">University
  of New York</st1:City>, <st1:country-region w:st="on">USA</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Meghan COOK, Center for Technology in Government, <st1:PersonName
ProductID="University at Albany" w:st="on">University at <st1:City w:st="on">Albany</st1:City></st1:PersonName>,
<st1:country-region w:st="on">USA</st1:country-region><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Antonio CORDELLA, Information Systems and Innovation Group
at the Department of Management at the <st1:City w:st="on">London</st1:City> <st1:place
w:st="on"><st1:City w:st="on">School of Economics</st1:City>, <st1:country-region
 w:st="on">UK</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Anthony CRESSWELL, Center for Technology in
Government, <st1:PersonName ProductID="University at Albany" w:st="on">University
 at <st1:City w:st="on">Albany</st1:City></st1:PersonName>, <st1:country-region
w:st="on">USA</st1:country-region><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Ignacio CRIADO, Universidad <st1:place w:st="on"><st1:City
 w:st="on">Autonoma de Madrid</st1:City>, <st1:country-region w:st="on">Spain</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Jim DAVIES, Computing Laboratory, <st1:place w:st="on"><st1:City
 w:st="on">University of Oxford</st1:City>, <st1:country-region w:st="on">UK</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Sharon DAWES, Center for Technology in Government, <st1:PersonName
ProductID="University at Albany" w:st="on">University at <st1:City w:st="on">Albany</st1:City></st1:PersonName>,
<st1:country-region w:st="on">USA</st1:country-region><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Zamira DZHUSUPOVA, Center for Electronic Governance, <st1:place
w:st="on"><st1:City w:st="on">UNU-IIST</st1:City>, <st1:State w:st="on">Macao</st1:State></st1:place>
SAR<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Elsa ESTEVEZ, Center for Electronic Governance, <st1:place
w:st="on"><st1:City w:st="on">UNU-IIST</st1:City>, <st1:State w:st="on">Macao</st1:State></st1:place>
SAR <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Enrico FERRO, Istituto Superiore Mario Boella, <st1:place
w:st="on"><st1:country-region w:st="on">Italy</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Pablo FILLOTRANI, <st1:PlaceName w:st="on">National</st1:PlaceName>
<st1:PlaceType w:st="on">University</st1:PlaceType> of the South, <st1:place
w:st="on"><st1:country-region w:st="on">Argentina</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Simon FONG, <st1:place w:st="on"><st1:City w:st="on">University
  of Macau</st1:City>, <st1:State w:st="on">Macao</st1:State></st1:place> SAR<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Mila GASCO, <st1:PlaceType w:st="on">Institute</st1:PlaceType>
of <st1:PlaceName w:st="on">Governance</st1:PlaceName> and Public Management,
ESADE, <st1:place w:st="on"><st1:country-region w:st="on">Spain</st1:country-region></st1:place>
<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Rimantas GATAUTIS, <st1:City w:st="on">Kaunas</st1:City>
<st1:place w:st="on"><st1:City w:st="on">University of Technology</st1:City>, <st1:country-region
 w:st="on">Lithuania</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Jeremy GIBBONS, <st1:place w:st="on"><st1:City w:st="on">University
  of Oxford</st1:City>, <st1:country-region w:st="on">UK</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Mary GRIFFITHS, The University of <st1:place w:st="on"><st1:City
 w:st="on">Adelaide</st1:City>, <st1:country-region w:st="on">Australia</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Thad HALL, <st1:place w:st="on"><st1:City w:st="on">University
  of Utah</st1:City>, <st1:country-region w:st="on">USA</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Steve HARRIS, Computing Laboratory, <st1:place w:st="on"><st1:City
 w:st="on">University of Oxford</st1:City>, <st1:country-region w:st="on">UK</st1:country-region></st1:place>
<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Karim HAMZA, <st1:City w:st="on">Maastricht</st1:City>
<st1:PlaceType w:st="on">school</st1:PlaceType> of <st1:PlaceName w:st="on">Management</st1:PlaceName>,
<st1:place w:st="on"><st1:country-region w:st="on">Netherlands</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Paul HENMA, <st1:place w:st="on"><st1:City w:st="on">University
  of Queensland</st1:City>, <st1:country-region w:st="on">Australia</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Andrew HOPPIN, New <st1:City w:st="on">Amsterdam</st1:City>
Ideas <st1:place w:st="on"><st1:City w:st="on">LLC</st1:City>, <st1:country-region
 w:st="on">USA</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Sirajul ISLAM, <st1:PlaceName w:st="on">Bangledesh</st1:PlaceName>
<st1:PlaceType w:st="on">Center</st1:PlaceType> for eGovernance & <st1:place
w:st="on"><st1:PlaceName w:st="on">Örebro</st1:PlaceName> <st1:PlaceType w:st="on">University</st1:PlaceType></st1:place>,
Sweeden <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Tomasz JANOWSKI, Center for Electronic Governance, <st1:place
w:st="on"><st1:City w:st="on">UNU-IIST</st1:City>, <st1:State w:st="on">Macao</st1:State></st1:place>
SAR <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Marijn JANSSEN, <st1:City w:st="on">Delft</st1:City> <st1:place
w:st="on"><st1:City w:st="on">University of Technology</st1:City>, <st1:country-region
 w:st="on">Netherlands</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Atreyi KANKANHALLI, School of Computing, National <st1:place
w:st="on"><st1:City w:st="on">University of Singapore</st1:City>, <st1:country-region
 w:st="on">Singapore</st1:country-region></st1:place> <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Andrea KAVANAUGH, Virginia Tech, <st1:place w:st="on"><st1:country-region
 w:st="on">USA</st1:country-region></st1:place> <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Jay KESAN, <st1:place w:st="on"><st1:City w:st="on">University
  of Illinois</st1:City>, <st1:country-region w:st="on">USA</st1:country-region></st1:place>
<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Ralf KLISCHEWSKI, <st1:PlaceName w:st="on">German</st1:PlaceName>
<st1:PlaceType w:st="on">University</st1:PlaceType> in <st1:place w:st="on"><st1:City
 w:st="on">Cairo</st1:City>, <st1:country-region w:st="on">Egypt</st1:country-region></st1:place>
<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Trond KNUDSEN, Research Council of <st1:country-region
w:st="on">Norway</st1:country-region>, <st1:place w:st="on"><st1:country-region
 w:st="on">Norway</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Padmanabhan KRISHNAN, <st1:PlaceName w:st="on">Bond</st1:PlaceName>
<st1:PlaceName w:st="on">University</st1:PlaceName>, <st1:place w:st="on"><st1:country-region
 w:st="on">Australia</st1:country-region></st1:place> <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Kincho LAW, <st1:place w:st="on"><st1:City w:st="on">Stanford
  University</st1:City>, <st1:country-region w:st="on">USA</st1:country-region></st1:place>
<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Christine LEITNER, Center for European Public
Administration, <st1:PlaceName w:st="on">Danube</st1:PlaceName> <st1:PlaceType
w:st="on">University</st1:PlaceType> <st1:place w:st="on"><st1:City w:st="on">Krems</st1:City>,
 <st1:country-region w:st="on">Austria</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Calvin LEONG, SAFP, <st1:State w:st="on">Macao</st1:State>
SAR Government, <st1:place w:st="on"><st1:State w:st="on">Macao</st1:State></st1:place>
SAR <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Nikos LOUTAS, Digital Enterprise Research Institute, <st1:place
w:st="on"><st1:country-region w:st="on">Ireland</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Luis LUNA-REYES, Universidad de las <st1:place w:st="on"><st1:City
 w:st="on">Americas-Puebla</st1:City>, <st1:country-region w:st="on">Mexico</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Albert MEIJER, <st1:place w:st="on"><st1:City w:st="on">University
  of Utrecht</st1:City>, <st1:country-region w:st="on">Netherlands</st1:country-region></st1:place>
<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Vassilis MENEKLIS, <st1:place w:st="on"><st1:City
 w:st="on">University of Piraeus</st1:City>, <st1:country-region w:st="on">Greece</st1:country-region></st1:place>
<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Ines MERGEL, <st1:place w:st="on"><st1:City w:st="on">Syracuse
  University</st1:City>, <st1:country-region w:st="on">USA</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Jeremy MILLARD, Danish Technological Institute,
Centre for Policy and Business <st1:place w:st="on"><st1:City w:st="on">Analysis</st1:City>,
 <st1:country-region w:st="on">Denmark</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Gianluca MISURACA, EC Joint Research Centre,
Institute for Prospective Technological Studies, <st1:place w:st="on"><st1:country-region
 w:st="on">Spain</st1:country-region></st1:place> <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Hrushikesha MOHANTY, <st1:place w:st="on"><st1:City
 w:st="on">University of Hyderabad</st1:City>, <st1:country-region w:st="on">India</st1:country-region></st1:place>
<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Fawzi MULKI, Social and Economic Directorate, <st1:place
w:st="on"><st1:City w:st="on">Royal</st1:City> Hashemite Court, <st1:country-region
 w:st="on">Jordan</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Toshio OBI, <st1:place w:st="on"><st1:City w:st="on">Waseda
  University</st1:City>, <st1:country-region w:st="on">Japan</st1:country-region></st1:place>
<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Marco PERES USECHE, Universidad <st1:place w:st="on"><st1:City
 w:st="on">Externado de Colombia</st1:City>, <st1:country-region w:st="on">Colombia</st1:country-region></st1:place>
<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Vasillios PERISTERAS, Digital Enterprise Research
Institute, <st1:place w:st="on"><st1:country-region w:st="on">Ireland</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Chris REDDICK, The <st1:PlaceType w:st="on">University</st1:PlaceType>
of <st1:PlaceName w:st="on">Texas</st1:PlaceName> at <st1:place w:st="on"><st1:City
 w:st="on">San Antonio</st1:City>, <st1:country-region w:st="on">USA</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Scott ROBERTSON, <st1:place w:st="on"><st1:City
 w:st="on">University of Hawaii</st1:City>, <st1:country-region w:st="on">USA</st1:country-region></st1:place>
<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Tomá¹ SABOL, Technical <st1:PlaceType w:st="on">University</st1:PlaceType>
of <st1:PlaceName w:st="on">Ko¹ice</st1:PlaceName>, <st1:place w:st="on"><st1:PlaceName
 w:st="on">Slovak</st1:PlaceName> <st1:PlaceType w:st="on">Republic</st1:PlaceType></st1:place>
<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Steve SAWYER, <st1:place w:st="on"><st1:City w:st="on">Syracuse
  University</st1:City>, <st1:country-region w:st="on">USA</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Apetipe SEAKOW, <st1:place w:st="on"><st1:City w:st="on">Stamford
  International University</st1:City>, <st1:country-region w:st="on">Thailand</st1:country-region></st1:place>
<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Jochen SCHOLL, <st1:place w:st="on"><st1:City w:st="on">University
  of Washington</st1:City>, <st1:country-region w:st="on">USA</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Charles SCHWEIK, <st1:PlaceType w:st="on">University</st1:PlaceType>
of <st1:PlaceName w:st="on">Massachusetts</st1:PlaceName> at <st1:place w:st="on"><st1:City
 w:st="on">Amherst</st1:City>, <st1:country-region w:st="on">USA</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Aadya SHUKLA, <st1:place w:st="on"><st1:City w:st="on">Harvard
  University</st1:City>, <st1:country-region w:st="on">USA</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Maddalane SORRENTINO, <st1:place w:st="on"><st1:City
 w:st="on">University of Milan</st1:City>, <st1:country-region w:st="on">Italy</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Evgeny STYRIN, Higher School of Economics (HSE), <st1:place
w:st="on"><st1:country-region w:st="on">Russia</st1:country-region></st1:place>
<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Ivar TALLO, <st1:place w:st="on"><st1:City w:st="on">e-Governance
  Academy</st1:City>, <st1:country-region w:st="on">Estonia</st1:country-region></st1:place>
<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Efthimios TAMBOURIS, <st1:place w:st="on"><st1:City
 w:st="on">University of Macedonia</st1:City>, <st1:country-region w:st="on">Greece</st1:country-region></st1:place>
<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Vishanth WEERAKKODY, <st1:place w:st="on"><st1:City
 w:st="on">Brunel University</st1:City>, <st1:country-region w:st="on">UK</st1:country-region></st1:place>
<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Gamel WIREDU, <st1:place w:st="on"><st1:City w:st="on">University
  of London</st1:City>, <st1:country-region w:st="on">UK</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Peter WINSTANLEY, Scottish Government, <st1:place
w:st="on"><st1:country-region w:st="on">UK</st1:country-region></st1:place> <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Jing ZHANG, <st1:place w:st="on"><st1:City w:st="on">Clark
  University</st1:City>, <st1:country-region w:st="on">USA</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Lei ZHENG, <st1:place w:st="on"><st1:City w:st="on">Fudan
  University</st1:City>, <st1:country-region w:st="on">China</st1:country-region></st1:place><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Arial><span lang=EN-US style='font-size:10.0pt;font-family:Arial'>=<br>
Dr. J. Ramon Gil-Garcia, MPA<br>
Associate Professor, Public Administration Department<br>
Director, Data Center for Applied Research in Social Sciences<br>
<br>
Centro de Investigacion y Docencia Economicas (CIDE)<br>
Carretera Mexico-Toluca No. 3655,<br>
Col. Lomas de <st1:place w:st="on"><st1:City w:st="on">Santa Fe</st1:City></st1:place>,<br>
<st1:place w:st="on"><st1:City w:st="on">C.P.</st1:City> <st1:PostalCode w:st="on">01210</st1:PostalCode>,
 <st1:country-region w:st="on">Mexico</st1:country-region></st1:place>, D.F.<br>
<st1:place w:st="on"><st1:country-region w:st="on">MEXICO</st1:country-region></st1:place><br>
Tel.: +52 55 5727-9800 Ext. 2311<br>
E-mail: <a href="mailto:joseramon.gil@cide.edu"
title="blocked::mailto:joseramon.gil@cide.edu">joseramon.gil@cide.edu</a><br>
<a href="http://www.cide.edu">www.cide.edu</a></span></font><span lang=EN-US><o:p></o:p></span></p>

<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'><o:p> </o:p></span></font></p>

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