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<DIV>Dear colleagues,</DIV>
<DIV> </DIV>
<DIV><B style="mso-bidi-font-weight: normal"><SPAN
style="COLOR: ; mso-ansi-language: en-us; mso-fareast-language: en-gb"
lang=EN-US><FONT style="FONT-SIZE: 11pt">Case studies that will be submitted by
the 30th of June 2012 will be reviewed and considered for publication in the
second volume of the Journal of Hospitality & Tourism Cases (JHTC) that will
be published by the end of 2012.</FONT></SPAN></B><B
style="mso-bidi-font-weight: normal"><SPAN
style="LINE-HEIGHT: 14pt; FONT-FAMILY: ; mso-ansi-language: en-us"
lang=EN-US></SPAN></B></DIV>
<DIV><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US><FONT face="Times New Roman"></FONT></SPAN> </DIV>
<DIV><FONT style="TEXT-ALIGN: justify" face="Times New Roman"><SPAN
style="TEXT-ALIGN: justify; FONT-FAMILY: ; mso-bidi-font-weight: bold; mso-ansi-language: en-us; mso-fareast-language: el; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US>The </SPAN><SPAN
style="TEXT-ALIGN: justify; FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US>"Journal of Hospitality & Tourism<B
style="TEXT-ALIGN: justify; mso-bidi-font-weight: normal"><I
style="TEXT-ALIGN: justify; mso-bidi-font-style: normal"> </I></B>Cases" <FONT
style="TEXT-ALIGN: justify" size=+0>is</FONT></SPAN><SPAN
style="TEXT-ALIGN: justify; FONT-FAMILY: ; mso-bidi-font-weight: bold; mso-ansi-language: en-us; mso-fareast-language: el; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US> published annually <FONT style="TEXT-ALIGN: justify" size=+0>and
all</FONT></SPAN><SPAN
style="TEXT-ALIGN: justify; FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US> case studies submitted to the journal are double-blind reviewed by
three reviewers. The JHTC was launched in 2011 and its first volume is available
at <A title=http://www.chrie.org/publications/jhtc/index.aspx
href="http://www.chrie.org/publications/jhtc/index.aspx">http://www.chrie.org/publications/jhtc/index.aspx</A>
(CHRIE membership is required for full access to papers)</SPAN></FONT></DIV>
<DIV><FONT style="TEXT-ALIGN: justify" face="Times New Roman"><SPAN
style="TEXT-ALIGN: justify; FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US></SPAN></FONT> </DIV>
<DIV><FONT style="TEXT-ALIGN: justify" face="Times New Roman"><SPAN
style="TEXT-ALIGN: justify; FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US>The JHTC is also supported by the I-CHRIE Johnson & Wales Case
Study Competition, which was introduced in 2011. Since its begginings the Case
Study Competition has been growing from strength to strength and this year
competition has attracted 23 case studies of a high research and pedagogical
quality. In this vein, the 2012 volume of JHCT is going to be a great
contribution to the tourism and hospitality education. </SPAN></FONT></DIV>
<DIV><FONT style="TEXT-ALIGN: justify" face="Times New Roman"><SPAN
style="TEXT-ALIGN: justify; FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US></SPAN></FONT> </DIV>
<DIV><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US><FONT face="Times New Roman">The JHTC aims to fill in the publication
gap for case studies in tourism and hospitality. Case studies provide innovative
ideas, business (best) practices, professional dilemmas, and lessons learned
from the tourism and hospitality reality. Hence, cases are an invaluable source
of knowledge for educators, professionals and researchers alike. In this vein,
the <B style="mso-bidi-font-weight: normal"><I
style="mso-bidi-font-style: normal">"Journal of Hospitality & Tourism
Cases"</I> is the first peer-reviewed publication in tourism that aims to</B> <B
style="mso-bidi-font-weight: normal">act as:</B></FONT></SPAN></DIV>
<UL style="MARGIN-TOP: 0cm; MARGIN-BOTTOM: 0cm" type=disc>
<LI
style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; MARGIN: 0cm 0cm 0pt; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; mso-layout-grid-align: none"
class=MsoNormal><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US><FONT face="Times New Roman">a clearinghouse providing educators
with valuable case studies to enrich their educational and instruction
methods;</FONT></SPAN><SPAN
style="mso-ansi-language: en-gb; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: calibri"
lang=EN-US> </SPAN><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US></SPAN>
<LI
style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; MARGIN: 0cm 0cm 0pt; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; mso-layout-grid-align: none"
class=MsoNormal><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US><FONT face="Times New Roman">an internationally recognised
publication outlet offering researchers the opportunity to publish their
research work;</FONT></SPAN><SPAN
style="mso-ansi-language: en-gb; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: calibri"
lang=EN-US> </SPAN><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US></SPAN>
<LI
style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; MARGIN: 0cm 0cm 0pt; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; mso-layout-grid-align: none"
class=MsoNormal><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US><FONT face="Times New Roman">a new added-value service of ICHRIE to
its members;</FONT></SPAN><SPAN
style="mso-ansi-language: en-gb; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: calibri"
lang=EN-US> </SPAN><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US></SPAN>
<LI
style="TEXT-ALIGN: justify; LINE-HEIGHT: normal; MARGIN: 0cm 0cm 0pt; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; mso-layout-grid-align: none"
class=MsoNormal><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US><FONT face="Times New Roman">an additional important contribution
of ICHRIE to tourism & hospitality education and
research.</FONT></SPAN><SPAN
style="mso-ansi-language: en-gb; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: calibri"
lang=EN-GB></SPAN></LI></UL>
<P style="LINE-HEIGHT: normal; MARGIN: 0cm 0cm 0pt; mso-layout-grid-align: none"
class=MsoNormal align=justify><FONT face="Times New Roman"><SPAN
style="FONT-FAMILY: ; mso-bidi-font-weight: bold; mso-ansi-language: en-us; mso-fareast-language: el; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US></SPAN></FONT> </P>
<P style="LINE-HEIGHT: normal; MARGIN: 0cm 0cm 0pt; mso-layout-grid-align: none"
class=MsoNormal align=justify><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: el; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US><FONT face="Times New Roman">The case studies may focus on any topic
and subject area related to the tourism & hospitality education and
industry. Case studies may be compiled from field research, published sources
and/or generalized experience. <SPAN style="mso-bidi-font-weight: bold">Case
studies do not have to follow a specific structure. However<B>, </B>each case
study is expected to include sections related to the following topics: a) a
background of the subject organisation and/or of the topic; b) an analysis of
the dilemma and/or the teaching objective; c) a section explaining the questions
and dilemmas of the case study; d) related bibliography and additional reading.
</SPAN></FONT></SPAN><SPAN
style="mso-ansi-language: en-gb; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: calibri"
lang=EN-GB></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0cm 0cm 0pt; mso-layout-grid-align: none"
class=MsoNormal align=justify><SPAN
style="FONT-FAMILY: ; mso-bidi-font-weight: bold; mso-ansi-language: en-us; mso-fareast-language: el; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US><FONT face="Times New Roman"></FONT></SPAN> </P>
<P style="LINE-HEIGHT: normal; MARGIN: 0cm 0cm 0pt; mso-layout-grid-align: none"
class=MsoNormal align=justify><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: el; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US><FONT face="Times New Roman">The case studies must be of maximum
5,000 words excluding figures, tables, annexes and bibliography. Each case study
submission must be accompanied by a teaching note for which there is no world
limit (although a teaching note of a minimum of 1,000 words is expected). The
case studies and the teaching note will be evaluated against three criteria:
content, theoretical underpinning, and presentation. Case studies must adhere
and follow the submission guidelines of case study writing.</FONT></SPAN><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-gb; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'"
lang=EN-GB></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0cm 0cm 0pt; mso-layout-grid-align: none"
class=MsoNormal align=justify><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US><FONT face="Times New Roman"></FONT></SPAN> </P>
<P style="LINE-HEIGHT: normal; MARGIN: 0cm 0cm 0pt; mso-layout-grid-align: none"
class=MsoNormal align=justify><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: el; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US><FONT face="Times New Roman">For more information about the
submission guidelines, the evaluation criteria and the ethical/legal
requirements for submitting case studies, please visit the website
</FONT></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0cm 0cm 0pt; mso-layout-grid-align: none"
class=MsoNormal align=justify><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US><A
title="http://www.chrie.org/membership/case-study-competition/index.aspx
CTRL + κλικ για μετάβαση στη σύνδεση"
href="wlmailhtml:%7b8D0B97A8-EE4E-4D0B-9237-98E1558521E9%7dmid://00000144/!x-usc:http://www.chrie.org/membership/case-study-competition/index.aspx"><SPAN
style="COLOR: "><FONT color=#0000ff
face="Times New Roman">http://www.chrie.org/membership/case-study-competition/index.aspx</FONT></SPAN></A><FONT
face="Times New Roman"> </FONT></SPAN><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-gb; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'"
lang=EN-GB></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0cm 0cm 0pt; mso-layout-grid-align: none"
class=MsoNormal align=justify><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US><FONT face="Times New Roman"></FONT></SPAN> </P>
<P style="LINE-HEIGHT: normal; MARGIN: 0cm 0cm 0pt; mso-layout-grid-align: none"
class=MsoNormal align=justify><B><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: el; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US><FONT face="Times New Roman"></FONT></SPAN></B> </P>
<P style="LINE-HEIGHT: normal; MARGIN: 0cm 0cm 0pt; mso-layout-grid-align: none"
class=MsoNormal align=justify><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: el; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US><FONT face="Times New Roman"><STRONG> </STRONG></FONT><FONT
face=Calibri>For more information about the JHTC please visit the journal’s
website at: </FONT></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0cm 0cm 0pt; mso-layout-grid-align: none"
class=MsoNormal align=justify><A
title=http://www.chrie.org/publications/jhtc/index.aspx
href="http://www.chrie.org/publications/jhtc/index.aspx">http://www.chrie.org/publications/jhtc/index.aspx</A></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0cm 0cm 0pt; mso-layout-grid-align: none"
class=MsoNormal align=justify> </P>
<P style="LINE-HEIGHT: normal; MARGIN: 0cm 0cm 0pt; mso-layout-grid-align: none"
class=MsoNormal align=justify><SPAN
style="FONT-FAMILY: ; mso-bidi-font-weight: bold; mso-ansi-language: en-us; mso-fareast-language: el; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US><FONT face="Times New Roman">If you require further information
and/or assistance, please do not hesitate to contact me.</FONT></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0cm 0cm 10pt" class=MsoNormal
align=justify><B><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: el; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US><FONT face="Times New Roman"></FONT></SPAN></B> </P>
<P style="LINE-HEIGHT: normal; MARGIN: 0cm 0cm 10pt" class=MsoNormal
align=justify><B><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: el; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US><FONT face="Times New Roman">This is your opportunity to contribute
to the Tourism & Hospitality Education </FONT></SPAN></B></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0cm 0cm 10pt" class=MsoNormal
align=justify><SPAN
style="FONT-FAMILY: ; mso-bidi-font-weight: bold; mso-ansi-language: en-us; mso-fareast-language: el; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US><FONT face="Times New Roman">Looking forward to receiving your case
studies and thank you in advance for your valuable support to the
JHTC.</FONT></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0cm 0cm 10pt" class=MsoNormal
align=justify><SPAN
style="FONT-FAMILY: ; mso-bidi-font-weight: bold; mso-ansi-language: en-us; mso-fareast-language: el; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US><FONT face="Times New Roman">With my best regards,</FONT></SPAN><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0cm 0cm 0pt" class=MsoNormal
align=justify><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US><FONT face="Times New Roman"></FONT></SPAN> </P>
<P style="LINE-HEIGHT: normal; MARGIN: 0cm 0cm 0pt" class=MsoNormal
align=justify><B style="mso-bidi-font-weight: normal"><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US><FONT face="Times New Roman">Dr Marianna Sigala</FONT></SPAN></B></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0cm 0cm 0pt" class=MsoNormal
align=justify><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US><FONT face="Times New Roman">Editor of the "Journal of Hospitality
& Tourism Cases"</FONT></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0cm 0cm 0pt" class=MsoNormal
align=justify><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US><FONT face="Times New Roman">Chair of the I-CHRIE Johnson & Wales
Case Studies Competition</FONT></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN: 0cm 0cm 0pt" class=MsoNormal
align=justify><SPAN
style="FONT-FAMILY: ; mso-ansi-language: en-us; mso-fareast-language: en-gb; mso-fareast-font-family: 'Times New Roman'"
lang=EN-US><FONT face="Times New Roman"></FONT></SPAN> </P>
<DIV style="FONT-FAMILY: 'Calibri'; COLOR: #000000; FONT-SIZE: 12pt">
<DIV class=WordSection1>
<P style="LINE-HEIGHT: normal; MARGIN-BOTTOM: 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt; mso-ansi-language: en-us"
lang=EN-US>***********************************************************<o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN-BOTTOM: 0pt" class=MsoNormal><B
style="mso-bidi-font-weight: normal"><I
style="mso-bidi-font-style: normal"><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 10pt; mso-ansi-language: en-us"
lang=EN-US>Marianna <SPAN class=SpellE>Sigala</SPAN></SPAN></I></B><I
style="mso-bidi-font-style: normal"><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt; mso-ansi-language: en-us"
lang=EN-US>,</SPAN></I><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt; mso-ansi-language: en-us"
lang=EN-US> PhD<o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN-BOTTOM: 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt; mso-ansi-language: en-us"
lang=EN-US>Assistant Professor of Service Management in
Tourism<o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN-BOTTOM: 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt; mso-ansi-language: en-us"
lang=EN-US>The Business Administration Department<o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN-BOTTOM: 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt; mso-ansi-language: en-us"
lang=EN-US>University of the Aegean<o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN-BOTTOM: 0pt" class=MsoNormal><SPAN
class=SpellE><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt; mso-ansi-language: en-us"
lang=EN-US>Michalon</SPAN></SPAN><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt; mso-ansi-language: en-us"
lang=EN-US> 8, Chios, Greece, GR-82100<o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN-BOTTOM: 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt; mso-ansi-language: en-us"
lang=EN-US>Tel:<SPAN style="mso-spacerun: yes"> </SPAN>+30 22710 35160 --
Fax: +30 22710 35165<o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN-BOTTOM: 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt; mso-ansi-language: en-us"
lang=EN-US><o:p></o:p></SPAN> </P>
<P style="LINE-HEIGHT: normal; MARGIN-BOTTOM: 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt; mso-ansi-language: en-us"
lang=EN-US>Personal URL: </SPAN><SPAN lang=EL><A
href="http://www.ba.aegean.gr/index.php?option=com_content&view=article&id=851&Itemid=501"><SPAN
style="mso-ansi-language: en-gb"
lang=EN-GB>http://www.ba.aegean.gr/index.php?option=com_content&view=article&id=851&Itemid=501</SPAN></A></SPAN><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt; mso-ansi-language: en-us"
lang=EN-US><o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN-BOTTOM: 0pt" class=MsoNormal><SPAN
class=GramE><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt; mso-ansi-language: en-us"
lang=EN-US>e-mail</SPAN></SPAN><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt; mso-ansi-language: en-us"
lang=EN-US>: m.sigala@aegean.gr<o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN-BOTTOM: 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt; mso-ansi-language: en-us"
lang=EN-US><o:p></o:p></SPAN> </P>
<P style="LINE-HEIGHT: normal; MARGIN-BOTTOM: 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt; mso-ansi-language: en-us"
lang=EN-US>Co-Editor of </SPAN><I style="mso-bidi-font-style: normal"><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 9pt; mso-ansi-language: en-gb"><A
href="http://www.emeraldinsight.com/products/journals/journals.htm?id=msq"
target=_blank>Managing Service Quality</A></SPAN></I><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt; mso-ansi-language: en-us"
lang=EN-US> (MSQ)<o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN-BOTTOM: 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt; mso-ansi-language: en-us"
lang=EN-US>Chair of the <I style="mso-bidi-font-style: normal"><A
href="http://www.chrie.org/membership/case-study-competition/index.aspx"
target=_blank>I-CHRIE Johnson & Wales Hospitality & Tourism Case Study
Competition & Publication Series</A><o:p></o:p></I></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN-BOTTOM: 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt; mso-ansi-language: en-us"
lang=EN-US>Editor of the <I style="mso-bidi-font-style: normal"><A
href="http://www.chrie.org/membership/case-study-competition/index.aspx"
target=_blank>Journal of Hospitality & Tourism
Cases</A><o:p></o:p></I></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN-BOTTOM: 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt; mso-ansi-language: en-us"
lang=EN-US>Regional Editor for Europe of the<I
style="mso-bidi-font-style: normal"> <A
href="http://www.emeraldinsight.com/products/journals/journals.htm?id=ijchm"
target=_blank>International Journal of Contemporary Hospitality
Management</A></I><o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN-BOTTOM: 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt; mso-ansi-language: en-us"
lang=EN-US>Books' Review Editor of </SPAN><I
style="mso-bidi-font-style: normal"><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 9pt; mso-ansi-language: en-gb"><A
href="http://www.chios.aegean.gr/tourism/journal.htm" target=_blank><SPAN
class=SpellE>Tourismos</SPAN> Journal</A></SPAN></I><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 9pt; mso-ansi-language: en-us"
lang=EN-US><o:p></o:p></SPAN></P>
<P style="LINE-HEIGHT: normal; MARGIN-BOTTOM: 0pt" class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 9pt; mso-ansi-language: en-gb">Co-Chair,
<I style="mso-bidi-font-style: normal"><A href="http://www.ahtmmc2012.gr/"
target=_blank>2nd AHTMM Conference 2012</A>,</I> Corfu <SPAN
class=GramE>island</SPAN>, Greece: 31 May - 3 June, 2012 <o:p></o:p></SPAN></P>
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