<p class="MsoNormal" style="text-autospace:none"></p><p class="MsoNormal" style="text-autospace:none">
</p><p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:13.5pt;font-family:"Arial Narrow","sans-serif"">SIGBPS Workshop on Business Processes
and Services</span></b><b><span style="font-size:13.5pt;font-family:"Arial Narrow","sans-serif""></span></b></p>
<p></p><p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif""></span></p><p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif""></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">December 15, 2012, Orlando, Florida, USA</span><span style="font-size:11.5pt;font-family:"Times New Roman","serif""></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">(in conjunction with International
Conference on Information Systems)</span><span style="font-size:11.5pt;font-family:"Times New Roman","serif""></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif""> </span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">The purpose of this workshop is to
provide a forum to discuss new research directions in the area</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">of business process management and
business service automation. A critical goal of the</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">workshop is to cultivate high quality
research concerning Internet-enabled business processes</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">and services, which include new
technological advances such as cloud computing, mobile</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">commerce, service virtualization, and
big data analysis.</span><span style="font-size:11.5pt;font-family:"Times New Roman","serif""></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif""> </span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">This workshop aims to extend the
boundaries of research in business process management by</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">integrating new elements that have not
been sufficiently emphasized in the past. The recent</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">rapid advances in information systems
have created both challenges and opportunities to develop</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">new business services via innovative
business processes. For instance, we know how to</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">automate routine, formal business
processes but have not really attempted computerizing ad hoc</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">processes that may emerge spontaneously
and have short life span. These may include examples</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">like setting up ad hoc meetings that may
involve a number of people from different places,</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">different IT devices and platforms, an
evolving agenda, a set of documents as inputs and outputs</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">and some decisions and outcomes. Such
meetings are often very valuable but also time</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">consuming to organize and manage.</span><span style="font-size:11.5pt;font-family:"Times New Roman","serif""></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif""> </span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Another important area of interest of
this workshop is to promote theoretical efforts in business</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">processes. The business process modeling
and automation research has been largely driven by</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">the need to solve practical problems.
There has been a lack of strong theories in this area and we</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">believe that it is essential to develop
new theories about business process and service automation.</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">The Process Virtualization Theory (</span><span style="font-size:11.5pt;font-family:"Arial Narrow","sans-serif""><a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1085328">http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1085328</a></span><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">),</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">proposed by Eric Overby, presents an
excellent example of such theories and provides a great</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">starting point for a theoretical
discussion at the workshop.</span><span style="font-size:11.5pt;font-family:"Times New Roman","serif""></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif""> </span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Given the nature and purposes of this
workshop, we invite papers of no more than five pages that</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">are well articulated and formatted in
single line spacing, Times New Roman, 12 pt, 1 inch</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">margins. We particularly seek position
papers but also welcome conceptual papers with a strong</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">theoretical flavor, as well as completed
research papers or research-in-progress papers.</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Suggested research topics include, but
not limited to, the following ones:</span><span style="font-size:11.5pt;font-family:"Times New Roman","serif""></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif""> </span></p>
<ul><li><span style="font-size:11.5pt;font-family:SymbolMT"> </span><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Cloud computing and process
management</span><span style="font-size:11.5pt;font-family:SymbolMT"><span style></span></span></li><li><span style="font-size:11.5pt;font-family:SymbolMT"><span style></span></span><span style="font-size:11.5pt;font-family:SymbolMT"> </span><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Collaborative processes in social
media</span><span style="font-size:11.5pt;font-family:SymbolMT"><span style></span></span></li><li><span style="font-size:11.5pt;font-family:SymbolMT"><span style></span></span><span style="font-size:11.5pt;font-family:SymbolMT"> </span><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Coordination and cooperation
mechanisms for process management</span><span style="font-size:11.5pt;font-family:"Times New Roman","serif""></span></li><li><span style="font-size:11.5pt;font-family:"Times New Roman","serif""> Data mining for process
technologies and management</span></li><li><span style="font-size:11.5pt;font-family:SymbolMT"> </span><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Financial service applications</span></li>
<li><span style="font-size:11.5pt;font-family:SymbolMT"> </span><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Frameworks and methodologies for
collaboration processes</span></li><li><span style="font-size:11.5pt;font-family:SymbolMT"> </span><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Healthcare and process management</span></li>
<li><span style="font-size:11.5pt;font-family:SymbolMT"> </span><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Human resource management under
distributed process technologies</span></li><li><span style="font-size:11.5pt;font-family:SymbolMT"> </span><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Metrics and measurements in
business processes and services</span></li><li><span style="font-size:11.5pt;font-family:SymbolMT"> </span><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Evaluations of business process
and service implementations</span></li><li><span style="font-size:11.5pt;font-family:SymbolMT"> </span><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Mobile commerce and process
management</span></li><li><span style="font-size:11.5pt;font-family:SymbolMT"> </span><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Organization and culture issues
in process automation</span></li><li><span style="font-size:11.5pt;font-family:SymbolMT"> </span><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Process competencies in
information intensive businesses</span></li><li><span style="font-size:11.5pt;font-family:SymbolMT"> </span><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Process management methodologies</span></li>
<li><span style="font-size:11.5pt;font-family:SymbolMT"> </span><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Business process theories and
applications</span></li><li><span style="font-size:11.5pt;font-family:SymbolMT"> </span><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Technology and architecture
issues in process driven organizations</span></li><li><span style="font-size:11.5pt;font-family:SymbolMT"> </span><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Telecommuting and process
modeling</span></li><li><span style="font-size:11.5pt;font-family:SymbolMT"> </span><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Workflows in collaborative
operations and systems</span></li><li><span style="font-size:11.5pt;font-family:SymbolMT"> </span><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Consequences of process and
service virtualization</span></li><li><span style="font-size:11.5pt;font-family:SymbolMT"> </span><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Possible emergence of novel
virtual intermediaries</span></li><li><span style="font-size:11.5pt;font-family:SymbolMT"> </span><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Public policy implications</span><span style="font-size:11.5pt;font-family:"Times New Roman","serif""></span></li>
</ul>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif""> </span></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Conference Chairs:</span></b></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">J. Leon Zhao, City University of Hong
Kong</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Michael Goul, Arizona State University</span><span style="font-size:11.5pt;font-family:"Times New Roman","serif""></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif""> </span></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Program Chairs:</span></b></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Karl R. Lang, City University of New
York</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Wei Thoo Yue, City University of Hong
Kong</span><span style="font-size:11.5pt;font-family:"Times New Roman","serif""></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif""> </span></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Webmaster:</span></b></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Shaokun Fan</span><span style="font-size:11.5pt;font-family:"Times New Roman","serif""></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif""> </span></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Program Committee and Tracks:</span></b><b><span style="font-size:11.5pt;font-family:"Times New Roman","serif""></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:11.5pt;font-family:"Times New Roman","serif""> </span></b></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Track Chairs Topics</span></b></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Amit Deokar and Surendra Sarnikar
Knowledge Intensive Processes</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Xiaoying Dong and Angela Yan Yu Open
Information Service for Oganizations</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Daning Hu and Huaiqing Wang Financial
Intelligence and Applications</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Dongsong Zhang and Lina Zhou Mobile Web
and Services</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Noyan Ilk and Mingfeng Lin E-Business
Service Management</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Harry Wang and Harris Wu Business Process
Intelligence</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Manlu Liu Community-based Software
Strategies</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Michael Chau and Jennifer Xu Social
Network Processes and Services</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Qiang Wei and Junjie Wu Business
Intelligence in E-Commerce</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Wanchun Dou and Shaokun Fan
Collaboration Technology and Management</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Xin Li and G. Alan Wang Process Mining
and Analytics</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Xitong Guo and Jan vom Brocke Business
Process Innovation and Transformation</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Xunhua Guo and Xianghua Lu Social Media
and E-Commerce Strategies</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Yan Li and Xue Yang Mobile Commerce
Business Processes and Operation</span><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">s</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Qiang Ye Online User Generated Content</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Kannan Mohan and Radhika Jain Managing
Software Development Processes</span><span style="font-size:11.5pt;font-family:"Times New Roman","serif""></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.5pt;font-family:"Times New Roman","serif""> </span></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Important Dates:</span></b></p>
<ul><li><span style="font-size:11.5pt;font-family:SymbolMT"> </span><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Submission Due: October 15, 2012</span></li><li><span style="font-size:11.5pt;font-family:SymbolMT"> </span><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Acceptance Decision: October 30,
2012</span></li><li><span style="font-size:11.5pt;font-family:SymbolMT"> </span><span style="font-size:11.5pt;font-family:"Times New Roman","serif"">Final Submission: November 15, 2012</span></li></ul>
<p class="MsoNormal"> </p>