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* Apologies for cross-posting *<br>
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Call for Papers<br>
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Service Engineering and Service Management (ECIS 2013 Track)<br>
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Sponsored by AIS SIG Services<br>
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Track Chairs<br>
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Tilo Böhmann, University of Hamburg, Germany, <a href="mailto:tilo.boehmann@uni-hamburg.de">tilo.boehmann@uni-hamburg.de</a><br>
Tuure Tuunanen, University of Jyväskylä, Finland, <a href="mailto:tuure@tuunanen.fi">tuure@tuunanen.fi</a><br>
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Description<br>
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An increasing number of activities of public and private organizations are engineered and managed as services, often creating a new potential for economic growth and welfare through innovation and productivity gains. This development is mirrored in the domain
of information systems. This becomes evident in developments to use service as the organizing logic for providing IS, in the use of service as an architectural paradigm (SOA), and in the development of internet-based service infrastructure for processes, applications,
and infrastructure. Moreover, the increasing amalgamation of IS-enabled corporate and consumer services create substantial opportunities to create novel IS-enabled business services.<br>
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The information systems discipline thus needs to advance research on phenomena related to IS as a service and IS-based services. Researchers and practioners alike suffer from a lack of theory-rooted knowledge for developing, engineering and managing such services
as well as leveraging IS for business service innovation. At the same time, the success of services challenge established concepts of the IS discipline, such as the clear separation between corporate IS and consumer IS or internal IS and external services.
Service-focused research in IS thus need to create and refine concepts, models, methods, and systems to reflect these developments.<br>
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Service research and service science span several disciplines, such as marketing, operations management, innovation management, engineering, computer science, and IS. Research on service engineering and management thus learns from and contributes to a wider
research discourse. Moreover, the move into services is a global phenomenon and increasingly a global marketplace that calls for relevant and rigorous research that reaches across geographical and disciplinary boundaries.<br>
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The track welcomes empirical, theoretical and design work on IT-enabled services as full research papers and research in progress papers. Methodologically and epistemologically, the track is open to all approaches and perspectives.<br>
Topics of interest<br>
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The track seeks to attract research from a diversity of research paradigms in three areas:<br>
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1) Rethinking IS as service:<br>
- IT service management and service capability management<br>
- Service governance, risk, and compliance<br>
- Service architecture and modularity<br>
- Service lifecycle management<br>
- Service portfolio management<br>
- Service requirements management<br>
- User-generated services<br>
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2) Leveraging IS for value creation with service:<br>
- IS and service business model innovation<br>
- Data-driven services<br>
- (Consumer) information services<br>
- Mobile services<br>
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3) Theorizing service beyond IS:<br>
- Contributions to interdisciplinary service science research from an IS vantage point<br>
- Service systems<br>
- Reference models / meta models of service(s) / Service ontologies<br>
- IS and value co-creation/resource integration<br>
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Associate Editors<br>
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Angela Lin, University of Sheffield, UK<br>
Anu Bask, Aalto University, Finland<br>
Axel Korthaus, Victoria University, Australia<br>
Babis Theodoulidis, Manchester Business School, UK<br>
Christoph Riedl, Harvard University, USA<br>
Daniel Beverungen, ERCIS Münster, Germany<br>
David Tilson, Rochester University, USA<br>
Eusebio Scornavacca, Victoria University of Wellington, New Zealand<br>
Fons Wijnhoven, University of Twente, Netherlands<br>
Fu-Ren Lin, National Tsinghua University, Taiwan<br>
Jan Marco Leimeister, University of Kassel, Germany<br>
Jorge Cardoso, University of Coimbra, Portugal<br>
Kathrin Möslein, University of Erlangen-Nürnberg, Germany<br>
Rikard Lindgren, Chalmers University, Sweden<br>
Roman Beck, University of Frankfurt, Germany<br>
Stephen Kwan, University of San Jose, USA<br>
Virpi Tuunainen, Aalto University, Finland<br>
Yong Jin Kim, Sogang University, South Korea<br>
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Important dates (in line with all ECIS tracks)<br>
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- Submissions open: October 1, 2012<br>
- Submission deadline: December 7, 2012 (strict and only deadline!)<br>
- Notification of acceptance: February 28, 2013<br>
- Conference: June 5-8, 2013, Utrecht, The Netherlands<br>
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Formatting and Submission<br>
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Authors should submit to the track that best fits the research. Research papers and research-in-progress papers are limited to 12 pages in length. Teaching cases can be up to 16 pages long. All submissions must use the Word template on the web site. Submissions
to ECIS2013 must be original and must NOT already have been published previously in a journal or conference proceedings, nor presented at another conference. Moreover, they must NOT be currently under consideration for publication or presentation elsewhere.
Note that a person can be (co)author of NO more than 3<br>
submissions to ECIS 2013 to assure diversity at the conference.<br>
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Copyright<br>
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Copyright for all papers resides with the authors. By submitting the final paper to the conference organizers, the authors agree to allow the conference organizers to have non–exclusive use of the material for publication in the conference proceedings. Authors
are actively encouraged to develop their papers for journal publication after the conference. Several tracks have arranged fast-track submission to journals; please check the track descriptions on the website.<br>
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Best regards,<br>
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Tilo Böhmann, University of Hamburg, Germany, <a href="mailto:tilo.boehmann@uni-hamburg.de">tilo.boehmann@uni-hamburg.de</a><br>
Tuure Tuunanen, University of Jyväskylä, Finland, <a href="mailto:tuure@tuunanen.fi">tuure@tuunanen.fi</a><br>
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<span class="Apple-style-span" style="font-size: 10px; font-family: Arial; ">Prof. Dr. Tilo Böhmann</span></div>
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<font class="Apple-style-span" face="Arial" size="2"><span class="Apple-style-span" style="font-size: 10px; ">Universität Hamburg</span></font></div>
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<font class="Apple-style-span" face="Arial" size="2"><span class="Apple-style-span" style="font-size: 10px; ">Fachbereich Informatik / Department of Informatics<br>
IT Management & Consulting</span></font></div>
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<font class="Apple-style-span" face="Arial" size="2"><span class="Apple-style-span" style="font-size: 10px; ">Vogt-Kölln-Str. 30<br>
D-22527 Hamburg <br>
T: +49 (40) 428 83-2299<br>
<a href="mailto:tilo.boehmann@uni-hamburg.de">tilo.boehmann@uni-hamburg.de</a> </span></font></div>
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<font class="Apple-style-span" face="Arial" size="2"><span class="Apple-style-span" style="font-size: 10px; "><a href="http://www.informatik.uni-hamburg.de/itmc">http://www.informatik.uni-hamburg.de/itmc</a></span></font></div>
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