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<div class="WordSection1">
<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-US">-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------<br>
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span lang="EN-US" style="font-size:20.0pt">Call for Papers</span><span lang="EN-US"><br>
</span><span lang="EN-US" style="font-size:18.0pt">dg.o 2013</span><span lang="EN-US"><br>
</span><span lang="EN-US" style="font-size:16.0pt">14th Annual International Conference on</span><span lang="EN-US"><br>
</span><b><span lang="EN-US" style="font-size:16.0pt">Digital Government Research</span></b><span lang="EN-US"><br>
</span><b><span lang="EN-US" style="font-size:20.0pt">From e-Government to Smart Government</span></b><span lang="EN-US"><br>
</span><b><span lang="EN-US" style="font-size:13.5pt">Laval University, Quebec City, Quebec, Canada</span></b><span lang="EN-US"><br>
</span><b><span lang="EN-US" style="font-size:13.5pt">Monday – Thursday, June 17-20, 2013</span></b><span lang="EN-US"><br>
</span><b><span lang="EN-US" style="font-size:13.5pt">Submission deadline– February 1<sup>st</sup>, 2013</span></b><span lang="EN-US"><br>
<b>Home page: <u><span style="color:blue"><a href="http://dgo2013.dgsna.org">http://dgo2013.dgsna.org</a></span></u></b><br>
<b>General inquiries: </b></span><b><u><span lang="FR" style="color:blue"><a href="mailto:dgo2013@easychair.org">dgo2013@easychair.org</a></span></u></b><span lang="EN-US"><br>
<b>Twitter: DGSociety, #dgo2013<br>
Paper submissions: </b></span><b><u><span lang="FR" style="color:blue"><a href="http://www.easychair.org/conferences/?conf=dgo2013">http://www.easychair.org/conferences/?conf=dgo2013</a></span></u></b><span lang="EN-US"><o:p></o:p></span></p>
<p class="western" style="margin-bottom:12.0pt"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="western"><span lang="EN-US">The </span><u><span lang="FR" style="color:blue"><a href="http://dgsociety.org/">Digital Government Society (DGS)</a></span></u><span lang="EN-US"> announces the 14th Annual International Conference on Digital Government
Research - dg.o 2013. The dg.o conferences are an established forum for presentation, discussion, and demonstration of interdisciplinary e-Government research, technology innovation, applications, and practice.
</span>Each year the conference combines:<o:p></o:p></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l3 level1 lfo1">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">Presentations of effective partnerships and collaborations among government professionals and agencies, university researchers, relevant businesses, and NGOs, as well as grassroots citizen groups, to advance
the practice of e-Government. <o:p></o:p></span></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l3 level1 lfo1">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">Presentations and discussions on new research on e-Government as an interdisciplinary domain that lies at the intersections of information technology research, social and behavioural science research, and the
challenges and missions of government. <o:p></o:p></span></p>
<p class="western" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l3 level1 lfo1">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">A showcase of e-Government projects, implementations, and initiatives that bring together the research and practitioner communities, demonstrate the effectiveness and/or challenges of e-Government, and offer
best practices. <o:p></o:p></span></p>
<p class="western"><span lang="EN-US">Governments today face unprecedented opportunities and challenges. New technologies provide governments with the opportunity to redefine the relationship between government and the public that they serve, create innovative
and customer-focused services, encourage transparency, promote participatory democracy, facilitate the co-design of services, form new partnerships in service delivery, streamline operations and reduce costs, and build trust in government. But harnessing and
implementing technologies effectively raises a number of policy, technology, and governance challenges.<span style="background:white"> This year, the conference program will focus on research and practice related to the adoption of smart technologies by governments,
citizens as well as private and non-profit organizations. More and more, the adoption of smart technologies by individuals and organizations is opening new opportunities for creating public-private partnerships to improve current government services as well
as to create new, innovative ones.</span><o:p></o:p></span></p>
<p class="western"><span lang="EN-US">Submissions addressing this theme could include but are not limited to:<span style="background:white"> smart technologies for governments, semantic technologies for e-government, web services applications,
</span>open and transparent government; social media and public participation; effective use of social media by governments; crowd sourcing for government decision making; transformative government; models of collaboration among government, industry, NGOs,
and citizens; data integration, visualizations, and analytics for government decision making; agile and flexible government; financial/economic/social policy making; policy and governance issues that enable, facilitate, and promote smart government; government
productivity and effectiveness; service quality and customer-centric e-Government; social and health infrastructure; global government collaboration models and practices; infrastructure for data sharing among government agencies; computing infrastructure models,
cyber-security and project management; IT-enabled government management and operations, and interest in program execution; IT and tools to support government security; and methods to measure and evaluate success in e-Government.<o:p></o:p></span></p>
<p class="western"><span lang="EN-US">In addition, we welcome submissions from the broader domain of digital government research. We invite completed research papers, papers describing management and practice, policy and case studies, on-going research posters,
and live demonstrations that demonstrate the use of technology to promote innovative e-Government services. We particularly encourage submissions on interdisciplinary and crosscutting topics. We also encourage the submission of suggestions for panels, and
pre-conference tutorials and workshops. <o:p></o:p></span></p>
<p class="western" style="margin-bottom:0cm;margin-bottom:.0001pt"><span lang="EN-US">Accepted papers are published in the ACM Proceedings Digital Library, and selected papers will appear in leading journals such as
<i>Government Information Quarterly </i>and<i> Information Polity.</i><o:p></o:p></span></p>
<p class="western"><span lang="EN-US">The conference has six thematic tracks, which accept full research papers as well as management case studies and policy papers (see below for paper submission types), and one track for panel proposals. Each track has two
co-chairs who are responsible for managing the submission and review process for their track. The conference also accepts work in progress and short descriptions of applications on any topic. We also welcome proposals for workshops and tutorials, which can
be submitted directly to the Easychair system. Feel free to get in contact with any track chairs for guidance.<o:p></o:p></span></p>
<p class="western"><b><span lang="EN-US">Track 1. Social Media and Government</span></b><span lang="EN-US"><o:p></o:p></span></p>
<p class="western"><i><span lang="EN-US">Track chairs: Rodrigo Sandoval and Andrea Kavanaugh</span></i><span lang="EN-US"><o:p></o:p></span></p>
<p class="western"><span lang="EN-US">Social media use in public administration has been growing rapidly around the world. Since the launch of web 2.0 many governments and public officials use new online tools to communicate among themselves, with other organizations
and with their constituents. This growing use has created new challenges for government users (e.g., regulations, policies), and an overwhelming increase in messages and other communications from citizens that are difficult to accommodate. These outcomes have
started changing government interaction among their own personnel and with citizens and other agencies.<o:p></o:p></span></p>
<p class="western"><b><span lang="EN-US">Track 2. Transformation and Open Government</span></b><span lang="EN-US"><o:p></o:p></span></p>
<p class="western"><i><span lang="EN-US">Track chair: Marijn Janssen, Natalie Helbig and Vishanth Weerakkody</span></i><span lang="EN-US"><o:p></o:p></span></p>
<p class="western"><span lang="EN-US">Many governments are working toward a vision of government-wide transformation that strives to achieve an open, transparent, accountable government while providing demand-driven services.. To be successful in this vision
fundamental changes are necessary in practice and new research that examines governments as open systems seeking participation and interaction with their environment is needed. The track solicits papers addressing the issue of public sector transformation
between government and the environment. <o:p></o:p></span></p>
<p class="western"><b><span lang="EN-US">Track 3. Emerging Topics</span></b><span lang="EN-US"><o:p></o:p></span></p>
<p class="western"><i><span lang="EN-US">Track chairs: John C. Bertot, Paul Jaeger and Chris Reddick</span></i><span lang="EN-US"><o:p></o:p></span></p>
<p class="western"><span lang="EN-US">Digital government, both as an academic discipline and in practice, continues to evolve. As new technologies, big data applications, policies, and management practices develop; governments seek ways in which to provide
innovative, smart, and transformational government services. The Emerging Topics track seeks submissions that provide insights into emerging digital government research and practice.<o:p></o:p></span></p>
<p class="western"><b><span lang="EN-US">Track 4. Organizational Factors, Adoption Issues and Digital Government Impacts</span></b><span lang="EN-US"><o:p></o:p></span></p>
<p class="western"><i><span lang="EN-US">Track chair: Chris Hinnant and Theresa A. Pardo</span></i><span lang="EN-US"><o:p></o:p></span></p>
<p><span lang="EN-US" style="font-size:7.5pt">Over the past decade, many public organizations have adopted information and communication technologies (ICT) to facilitate communication and transactions with many stakeholders such as residents, private sector
businesses, non-profit organizations, and other government agencies. While recent digital government research has often focused on understanding the external impacts of ICT adoption by government, the adoption and implementation of new ICT by public organizations
is influenced by organizational factors such as the availability of resources (i.e. funding, technological knowledge, and personnel), managerial leadership, and the organization’s technological culture. This track solicits research that examines the organizational
factors that influence the adoption and implementation of new ICT as well as the impact of new ICT on the organizational processes, effectiveness, and innovativeness of public organizations.</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="western" style="margin-bottom:0cm;margin-bottom:.0001pt;mso-line-height-alt:5.1pt">
<b><span lang="EN-US">Track 5. Smart Government Technologies</span></b><span lang="EN-US"><o:p></o:p></span></p>
<p class="western"><i><span lang="EN-US">Track chair: Soon Ae Chun, Tomasz Janowski</span></i><span lang="EN-US"><o:p></o:p></span></p>
<p class="western"><span lang="EN-US">Smart government is achieved through innovation, transformation and re-structuring in policies, strategies, and technologies to create improved public sector process efficiency and service integration and delivery, and
to support better decision making and collaboration with the public. Intelligent systems, new platforms for communication and collaboration, data collection, sharing and analytics, shared services, sensors and ubiquitous computing are all the key ingredients
to transform the government that benefit the public and business, and to improve the quality of life. This track aims to facilitate theoretical and practical discussions on approaches towards smart government, smart cities, smart community, and smart citizens
by technology and policy innovations in the area of energy, transport, health, public safety, buildings, urban planning, environment, business and others.<o:p></o:p></span></p>
<p class="western"><b><span lang="EN-US">Track 6. Smart Cities and Smart Work</span></b><span lang="EN-US"><o:p></o:p></span></p>
<p class="western" style="margin-bottom:0cm;margin-bottom:.0001pt"><i><span lang="EN-US">Track Chairs: Jungwoo Lee and J. Ramon Gil-Garcia</span></i><span lang="EN-US"><o:p></o:p></span></p>
<p class="western" style="margin-bottom:0cm;margin-bottom:.0001pt"><span lang="EN-US">World population is increasingly concentrating in cities. People work and live in and around cities and information technologies have transformed their lives as well as the
public and private services being provided to them. Therefore, smart cities and smart work could be considered highly interrelated and, actually, two sides of the same coin. City administrators are facing daunting tasks in order to accommodate emerging characteristics
of urban life and promote better quality of life and improved work life balance, while enhancing efficiency and effectiveness of administrative services. This track invites theoretical and empirical papers concerning smart cities and smart work. Suggested
topics include but are not limited to the followings: smart city services, ICT driven city development, cooperative policy development, participative governance, novel service typologies of smart ubiquitous cities, community forums for service development,
spaces and mediated presence, smart work centers, telecommuting, flextime, mobile work, quality of city life, work life balance, urban mobile learning, creative cooperatives, skill changes of labor force, and urban human capital management.<o:p></o:p></span></p>
<p class="western"><b><span lang="EN-US">Track 7. Panels</span></b><span lang="EN-US"><o:p></o:p></span></p>
<p class="western"><i><span lang="EN-US">Track chair: Teresa Harrison, Jana Hrdinova</span></i><span lang="EN-US"><o:p></o:p></span></p>
<p class="western"><span lang="EN-US">Panel proposals may address themes or topics related to any of the tracks for the conference. Additionally, we welcome panel proposals that put a spotlight on practice and application. Proposals from practitioners at all
levels of government featuring experiences with, perspectives on, and evaluations of digital government practice are encouraged. Individuals interested in submitting panel proposals are invited to consult the panel co-chairs about their ideas prior to developing
their submissions.<o:p></o:p></span></p>
<p class="western"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="western"><strong>IMPORTANT DATES</strong><o:p></o:p></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l4 level1 lfo2">
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</span></span></span><![endif]><strong><span lang="EN-US" style="font-weight:normal">February</span></strong><strong><span lang="EN-US"> 1, 2013 -</span></strong><span lang="EN-US"> Papers, workshops, tutorials, and panel proposals due<o:p></o:p></span></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l4 level1 lfo2">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><strong><span lang="EN-US" style="font-weight:normal">March</span></strong><strong><span lang="EN-US"> 15, 2013 - Application deadline for 2013 Doctoral Colloquium</span></strong><span lang="EN-US"><o:p></o:p></span></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l4 level1 lfo2">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">March 15, 2013 - Papers, workshops, tutorials, and panel proposals notifications
<o:p></o:p></span></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l4 level1 lfo2">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">March 30, 2013 - Posters and demo proposals due
<o:p></o:p></span></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l4 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>April 15, 2013 - Camera-ready manuscripts due <o:p>
</o:p></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l4 level1 lfo2">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">April 15, 2013 - Notification for acceptance into 2012 Doctoral Colloquium
<o:p></o:p></span></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l4 level1 lfo2">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">April 15, 2013 - Poster and demo acceptance notifications
<o:p></o:p></span></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l4 level1 lfo2">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><strong><span lang="EN-US" style="font-weight:normal">May
</span></strong><strong><span lang="EN-US">6 , 2013 - Conference hotel block closes</span></strong><span lang="EN-US"> - make your bookings before this deadline!
<o:p></o:p></span></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l4 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><strong><span style="font-weight:normal">May</span> 15, 2013 - Early registration closes!</strong>
<o:p></o:p></p>
<p class="western" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l4 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><strong><span style="font-weight:normal">June</span> 17-20, 2013 - Dg.o 2013 conference!</strong>
<o:p></o:p></p>
<p class="western"><strong>SUBMISSION TYPES AND FORMATS</strong><o:p></o:p></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l5 level1 lfo3">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">Research papers (maximum of 10 pages)
<o:p></o:p></span></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l5 level1 lfo3">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">Management, Case Study, or Policy papers (maximum of 6 pages)
<o:p></o:p></span></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l5 level1 lfo3">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">Panel descriptions (maximum of 4 pages)
<o:p></o:p></span></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l5 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Posters (maximum of 2 pages) <o:p></o:p></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l5 level1 lfo3">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">System demonstrations (maximum of 2 pages)
<o:p></o:p></span></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l5 level1 lfo3">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">Pre-Conference tutorial proposals (maximum of 2 pages)
<o:p></o:p></span></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l5 level1 lfo3">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">Pre-Conference workshop proposals (maximum of 2 pages)
<o:p></o:p></span></p>
<p class="western" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l5 level1 lfo3">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">Doctoral colloquium application (maximum of 10 pages)
<o:p></o:p></span></p>
<p class="western"><span lang="EN-US">Submissions must not exceed the maximum number of pages specified for each type of submission in camera-ready
</span><u><span lang="FR" style="color:blue"><a href="https://www.acm.org/sigs/publications/proceedings-templates">ACM Proceedings format</a></span></u><span lang="EN-US"> (double column, single spaced pages). Please do not use page numbers. Paper titles should
be on the first page of text, rather than on a separate cover page.<o:p></o:p></span></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l2 level1 lfo4">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">Research and Policy papers will be reviewed through a double blind review process. Therefore, author names and contact information must be omitted from all submissions. Authors must identify the topic(s) being
addressed in the paper to assist the program committee in the review process. <o:p>
</o:p></span></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l2 level1 lfo4">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">All other submissions should follow the same ACM proceedings camera-ready format with author names included on the paper.
<o:p></o:p></span></p>
<p class="western" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l2 level1 lfo4">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">All accepted submissions will appear in the proceedings, and authors are expected to present their work. At least one author for each accepted paper must register before the camera ready version is due in order
for it to be included in the proceedings. <o:p></o:p></span></p>
<p class="western"><span lang="EN-US">Submissions are through: </span><u><span lang="FR" style="color:blue"><a href="http://www.easychair.org/conferences/?conf=dgo2013">http://www.easychair.org/conferences/?conf=dgo2013</a></span></u><span lang="EN-US"><o:p></o:p></span></p>
<p class="western"><span lang="EN-US"><br>
<strong>Research papers (maximum 10 pages) – blind review</strong><o:p></o:p></span></p>
<p class="western"><span lang="EN-US">These submissions report innovative digital government research results in the form of a formal scholarly paper. Papers on any digital government topic and all research methodologies are welcome. Relevance to digital government
problems, goals, or policies must be explicit. <o:p></o:p></span></p>
<p class="western"><strong><span lang="EN-US">Management, case study, or policy papers (maximum 6 pages) – blind review</span></strong><span lang="EN-US"><o:p></o:p></span></p>
<p class="western"><span lang="EN-US">These submissions describe and evaluate practical digital government projects or initiatives, discuss major policy themes, or present and evaluate management approaches to digital government initiatives and programs.<o:p></o:p></span></p>
<p class="western"><strong><span lang="EN-US">Panels (maximum 4 pages)</span></strong><span lang="EN-US"><o:p></o:p></span></p>
<p class="western"><span lang="EN-US">Proposals should include information about the theme and goals of the panel, a summary of the digital government issues or questions that the panel will address, statements about the value of the discussion to conference
attendees and how well suited the topic is to a panel discussion. In addition, the proposal should include information about the expertise of the moderator and panelists in the selected issues. Please include names, institutional affiliations, addresses, email,
and phone contact numbers of the contact person, moderator, and presenter(s).<o:p></o:p></span></p>
<p class="western"><strong><span lang="EN-US">Posters (maximum of 2 pages)</span></strong><span lang="EN-US"><o:p></o:p></span></p>
<p class="western"><span lang="EN-US">The poster session, held in conjunction with the system demonstrations, allows presenters to discuss research in progress, application projects, or government policies and program initiatives in one-to-one conversations
with other participants at the conference. The 2-page summaries should outline the nature of the research, policy, or project and describe why the work will be of interest to dg.o attendees. Posters prepared for the conference should measure approximately
36" x 48." Each poster station is provided with a table and an easel. Selected poster submissions may be asked to give an oral presentation in the conference sessions.<o:p></o:p></span></p>
<p class="western"><strong><span lang="EN-US">System Demonstrations (maximum 2 pages)</span></strong><span lang="EN-US"><o:p></o:p></span></p>
<p class="western"><span lang="EN-US">System demonstrations are held concurrently with the poster session to the accompaniment of good food and professional fellowship. The 2-page summaries should outline the nature of the system and describe why the demonstration
is likely to be of interest to dg.o attendees. Demonstrations of interest include systems under development or in active use in research or practice domains. Submissions should include authors' names and contact information according to that format. Each station
is provided with a table, an easel, and Internet access. Monitors will be available for rent. Selected demo submissions may be asked to give an oral presentation in the conference sessions.<o:p></o:p></span></p>
<p class="western"><strong><span lang="EN-US">Pre-conference Tutorials (maximum 2 pages)</span></strong><span lang="EN-US"><o:p></o:p></span></p>
<p class="western"><span lang="EN-US">dg.o tutorials are half- or full-day presentations that offer deeper insight into e-Government research, practice, research methodologies, technologies or field experience. In particular, tutorials are intended to provide
insights into good practices, research strategies, uses of particular technologies such as social media, and other insights into e-Government that would benefit researchers and practitioners.<o:p></o:p></span></p>
<p class="western"><strong><span lang="EN-US">Pre-conference Research or Management Workshops (maximum 2 pages)</span></strong><span lang="EN-US"><o:p></o:p></span></p>
<p class="western"><span lang="EN-US">We invite workshop proposals on any e-Government research or management topic. Workshops are half- or full-day events intended to offer interactive sessions, in which the workshop host and participants discuss and engage
in activities designed to facilitate joint learning and further exploration of a particular subject. Individuals proposing workshops will assume the responsibility of identifying and selecting participants for the workshop and for conducting workshop activities.<o:p></o:p></span></p>
<p class="western" style="margin-bottom:0cm;margin-bottom:.0001pt"><strong><span lang="EN-US">Doctoral Colloquium (maximum 10 pages, not including references, tables and figures)</span></strong><span lang="EN-US"><br>
The Doctoral Colloquium is a highly interactive full-day forum in which Ph.D. students meet and discuss their work with each other and with senior faculty from a variety of disciplines associated with digital government research. The colloquium is planned for
Monday June 17, 2013. PhD students can submit papers describing their planned or in-progress doctoral dissertation covering any research areas relevant to digital government. Ideally, student participants will have completed one or two years of doctoral study
or progressed far enough in their research to have a structured proposal idea and perhaps some preliminary findings, but have not reached the stage of defending their dissertations. We expect students at this stage of study will gain the most value from feedback
on their work and from the more general discussions of doctoral programs and scholarly careers. See the detailed announcement for complete information on the colloquium and how to submit an application. Material provided in applications to the doctoral colloquium
will not be published in the proceedings. However, we encourage students to submit finished research to one of the paper tracks or as a poster or demo.<o:p></o:p></span></p>
<p class="western"><strong>OUTSTANDING ACHIEVEMENT AWARDS</strong><o:p></o:p></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l0 level1 lfo5">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">All accepted management or policy papers, research papers, student papers, panels, posters, and system demonstrations will be published in the printed proceedings and included in the ACM digital library. Selected
papers may be invited for a journal special issue. <o:p></o:p></span></p>
<p class="western" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo5">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">Outstanding achievement awards will be presented in the categories Research papers, Management and policy papers, Posters, and System demonstrations. Papers that reflect the theme of the conference, form E-Government
to Smart Government, will be preferred. Other selection criteria include the interdisciplinary and innovative nature of the work, its contribution to and balance between theory (rigor) and practice (relevance), the importance and reach of the topic, and the
quality of the writing for communicating to a broad audience. <o:p></o:p></span></p>
<p class="western"><span lang="EN-US"><br>
<strong>CONFERENCE ORGANIZATION</strong><o:p></o:p></span></p>
<p class="western"><span lang="EN-US" style="background:white">The dg.o 2013 conference management team includes:</span><span lang="EN-US"><o:p></o:p></span></p>
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</span></span></span><![endif]><b><span lang="EN-US" style="background:white">Conference Chair</span></b><span lang="EN-US" style="background:white"> - Sehl Mellouli, Laval University.</span><span lang="EN-US"><o:p></o:p></span></p>
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<![if !supportLists]><span lang="ES" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span lang="ES" style="background:white">Program Chairs</span></b><span lang="ES" style="background:white">:</span><span lang="ES"><o:p></o:p></span></p>
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<![if !supportLists]><span lang="ES" style="font-size:10.0pt;font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="ES" style="background:white">Luis Luna-Reyes, Universidad de las Americas Puebla</span><span lang="ES"><o:p></o:p></span></p>
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<![if !supportLists]><span lang="ES" style="font-size:10.0pt;font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="ES" style="background:white">Jing Zhang Clark University.</span><span lang="ES"><o:p></o:p></span></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l1 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="background:white">Track Chairs</span></b><span style="background:white">:</span><o:p></o:p></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l1 level2 lfo6">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">John Bertot<span style="background:white">,
</span>University of Maryland College Park<o:p></o:p></span></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l1 level2 lfo6">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">Soon Ae Chun, City University of New York<o:p></o:p></span></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l1 level2 lfo6">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">Natalie Helbig, Center for Technology in Government, University at Albany<o:p></o:p></span></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l1 level2 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Chris Hinnant, Florida State University<o:p></o:p></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l1 level2 lfo6">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="background:white">Paul Jaeger,
</span><span lang="EN-US">University of Maryland College Park<o:p></o:p></span></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l1 level2 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Marijn Janssen, Delft University<o:p></o:p></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l1 level2 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Andrea Kavanaugh, Virginia Tech<o:p></o:p></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l1 level2 lfo6">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">Theresa A. Pardo, Center for Technology in Government, University at Albany<o:p></o:p></span></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l1 level2 lfo6">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="background:white">Chris Reddick, University of Texas San Antonio</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l1 level2 lfo6">
<![if !supportLists]><span lang="ES" style="font-size:10.0pt;font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="ES">Rodrigo Sandoval, Universidad Autónoma del Estado de México<o:p></o:p></span></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l1 level2 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="background:white">Vishanth Weerakkody, Brunel University</span><o:p></o:p></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l1 level2 lfo6">
<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="background:white">Tomasz Janowsky,
</span><span lang="EN-US">Center for Electronic Governance, UNU-IIST<o:p></o:p></span></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l1 level2 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="background:white">Jungwoo Lee, Yonsei University</span><o:p></o:p></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l1 level2 lfo6">
<![if !supportLists]><span lang="IT" style="font-size:10.0pt;font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="IT" style="background:white">J. Ramon Gil-Garcia, Centro de Investigación y Docencia Económicas</span><span lang="IT"><o:p></o:p></span></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l1 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="background:white">Panel Chairs</span></b><span style="background:white">:</span><o:p></o:p></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l1 level2 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Teresa Harrison, University at Albany<o:p></o:p></p>
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</span></span></span><![endif]><span lang="EN-US">Jana Hrdinova, Center for Technology in Government, University at Albany<o:p></o:p></span></p>
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<![if !supportLists]><span lang="EN-US" style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span lang="EN-US" style="background:white">Workshop and Tutorial Chair</span></b><span lang="EN-US" style="background:white"> - Soon Ae Chun,
</span><span lang="EN-US">City University of New York<o:p></o:p></span></p>
<p class="western" style="mso-margin-top-alt:5.0pt;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;text-indent:-18.0pt;mso-list:l1 level1 lfo6">
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</span></span></span><![endif]><b><span lang="EN-US" style="background:white">Poster and Demo Chair</span></b><span lang="EN-US" style="background:white"> - Gabriel Puron Cid, CIDE</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="western" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="background:white">Doctoral Colloquium Chairs</span></b><span style="background:white">:</span><o:p></o:p></p>
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</span></span></span><![endif]><span lang="EN-US" style="background:white">Sharon Dawes, Center for Technology in Government, University at Albany</span><span lang="EN-US"><o:p></o:p></span></p>
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</span></span></span><![endif]><span lang="EN-US">Björn Niehaves, Hertie School of Governance<o:p></o:p></span></p>
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<![if !supportLists]><span lang="IT" style="font-size:10.0pt;font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="IT" style="background:white">J. Ramon Gil-Garcia, Centro de Investigación y Docencia Económicas</span><span lang="IT"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="IT"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#E46C0A;mso-fareast-language:ES-MX">-----------------------------------------------------------------------------------------------------<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#E46C0A;mso-fareast-language:ES-MX">Luis F. Luna Reyes</span></b><span style="font-size:10.0pt;mso-fareast-language:ES-MX"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#404040;mso-fareast-language:ES-MX">Profesor Asociado</span></b><span style="mso-fareast-language:ES-MX"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#404040;mso-fareast-language:ES-MX">Universidad de las Americas Puebla<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#404040;mso-fareast-language:ES-MX">Departamento de Administración de Empresas</span><span style="mso-fareast-language:ES-MX"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;mso-fareast-language:ES-MX"><a href="mailto:luisf.luna@udlap.mx"><span style="color:blue">luisf.luna@udlap.mx</span></a></span><span style="color:#E36C0A;mso-fareast-language:ES-MX"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:ES-MX"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:#262626;mso-fareast-language:ES-MX">Teléfono: +52(222) 229 20 00 Ext. 4536 Edificio: CS Oficina: 213 F</span><span style="mso-fareast-language:ES-MX"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:#262626;mso-fareast-language:ES-MX">Twitter: @luisfluna<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:#262626;mso-fareast-language:ES-MX"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="text-align:justify"><span style="font-size:7.0pt;font-family:Consolas;color:#1F497D">“</span><span style="font-size:7.0pt;font-family:Consolas;color:black">La información contenida en este mensaje es únicamente para el uso de la
o las personas y/o la o las entidades a quienes va dirigido. Puede contener información de carácter confidencial o restringido. Si usted no es el destinatario original y lo recibió por equivocación, se le prohíbe la retransmisión, revisión, distribución o
cualquier otro uso de la información contenida. Agradeceremos que informe al autor del mensaje y destruya el contenido del mismo inmediatamente. La UDLAP no emite opiniones, ni genera compromisos formales con terceros a través de correo electrónico, por lo
que posturas y compromisos deben ser confirmados por escrito por algún responsable formalmente definido por parte de la UDLAP. La universidad no asume responsabilidad civil por las opiniones o mensajes emitidos a través de correo electrónico”.</span><span style="font-size:10.5pt;color:#1F497D"><o:p></o:p></span></p>
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