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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Call for Papers<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>19th Americas Conference on Information Systems (AMCIS 2013) <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>August 15-17, 2013, Chicago, Illinois<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>TRACK: Intelligence and Intelligent Systems (Sponsored by SIGODIS)<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Track Description:<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>The purpose of this track is to provide a forum for academics and practitioners to identify and explore the issues, opportunities, and solutions regarding intelligence related to business and systems including the social web, intelligent systems design, implementation, integration and deployment. An increasing number of artificial intelligence-based systems are being developed in different application domains employing a variety of tools and technologies. This track is intended to increase cross-fertilization of ideas from these areas, share lessons learned and stimulate areas for further research.<o:p></o:p></span></p><p class=MsoNormal style='text-indent:.5in'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>This Track is sponsored by AIS Special Interest Group on Ontology Driven Intelligent Systems (SIGODIS). Selected papers from this Track will be invited for fast tracked publication in special issues of the International Journal of Intelligent Information Technologies (IJIIT) and the Journal of Information Science and Technology (JIST).<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Important Dates:<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>January 4, 2013: Bepress Opens for Paper Submissions<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>February 22, 2013: Submissions Due<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>April 22, 2013: Author Notification of Acceptance<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>May 9, 2013: Camera-Ready Copy Due<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>More information is available at http://amcis2013.aisnet.org/ or by contacting the minitrack co-chairs.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>MINI-TRACKS:<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>1. Mini-track: Application of Intelligent Agent and Multi-Agent Systems (SIGODIS, SIGABIS)<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Co-Chairs: Vijayan Sugumaran</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>, Oakland University, <a href="mailto:sugumara@oakland.edu">sugumara@oakland.edu</a> <o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:.5in'><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Stefan Kirn</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>, Universität Hohenheim, <a href="mailto:stefan.kirn@uni-hohenheim.de">stefan.kirn@uni-hohenheim.de</a> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>While research on various aspects of multi-agent systems and semantic technologies is progressing at a fast pace, there are still a number of issues that have to be explored in terms of the design and implementation of agent based systems. The purpose of this mini-track is to provide a forum for academics and practitioners to identify and explore the issues and opportunities in using agent technologies for the design, implementation, and deployment of intelligent systems. This mini-track is intended to increase cross-fertilization of ideas from various domains, and share the lessons learned. It is expected to serve as the spring-board for gathering and disseminating experiences gained in implementing and integrating agent based systems. Best papers from this mini-track will be fast tracked for publication in a special issue of International Journal of Intelligent Information Technologies (IJIIT).<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><h1 style='margin-top:0in'><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:windowtext'>Suggested Topics (not exhaustive)<o:p></o:p></span></h1><p class=MsoNormal style='text-align:justify'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Application of intelligent agent and multi-agent systems in different domains<o:p></o:p></span></p><p class=MsoNormal style='text-align:justify'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Distributed Intelligent Systems<o:p></o:p></span></p><p class=MsoNormal style='text-align:justify'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Agent communication, collaboration, and coordination<o:p></o:p></span></p><p class=MsoNormal style='text-align:justify'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Agents and web data mining<o:p></o:p></span></p><p class=MsoNormal style='text-align:justify'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Multi-agent technology and grid computing<o:p></o:p></span></p><p class=MsoNormal style='text-align:justify'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Architectures, environments and languages for e-commerce agents<o:p></o:p></span></p><p class=MsoNormal style='text-align:justify'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Automated shopping and trading agents<o:p></o:p></span></p><p class=MsoNormal style='text-align:justify'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Agent-based auction, negotiation and decision making<o:p></o:p></span></p><p class=MsoNormal style='text-align:justify'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Agent building tools and environments<o:p></o:p></span></p><p class=MsoNormal style='text-align:justify'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Agent driven interoperability and distributed decision support<o:p></o:p></span></p><p class=MsoNormal style='text-align:justify'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Software agents and knowledge management<o:p></o:p></span></p><p class=MsoNormal style='text-align:justify'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Agent-based Business Analytics</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>2. Mini-track: Business Issues in Web and Social Intelligence <o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Co-Chairs: Jai Ganesh</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>, Infosys, <a href="mailto:jai_ganesh01@infosys.com">jai_ganesh01@infosys.com</a> <o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:.5in'><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Don Heath</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>, University of North Carolina at Greensboro, <a href="mailto:drheath2@uncg.edu">drheath2@uncg.edu</a> <o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:.5in'><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Rahul Singh</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>, University of North Carolina at Greensboro, <a href="mailto:r_singh2@uncg.edu">r_singh2@uncg.edu</a> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Social Media facilitates participative computing and harnesses the Internet in a more collaborative and peer-to-peer manner with an emphasis on social interaction. It has less to do with technology and more to do with a metamorphosis aimed at facilitating collaborative participation and leveraging the collective intelligence of peers.<o:p></o:p></span></p><p class=MsoNormal style='text-indent:.5in'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Enterprises explore Social Media Strategies to engage their end customers and build competitive differentiation. Content generated in social networking environments include discussion threads, chat room conversations, blogs, and any other content posted by users. The accumulated content and ideas becomes an aggregation of the collective intelligence of the user community participating in those sites. The accumulated content can be an asset that has value for both owners of the sites as well as the organizations whose products and services are being discussed. Multiple inference options exist for understanding the behavior of online social networks. One area of analysis is that of focusing on the content purely, to try to discover concepts, facts or opinions from the content posted by users. A second type of analysis is to focus on the users themselves to discover networks (or sub-groups) in the community and to learn how those sub-groups get formed or change.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><h1 style='margin-top:0in'><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:windowtext'>Suggested Topics (not exhaustive)<o:p></o:p></span></h1><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Social Networks (Twitter, Linkedin, Youtube, Discussion Forums)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Social Recommender Systems<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Internal & External Social Media Strategies of enterprises<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Message propagation in Social Networks<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Social Movements<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Crowd sourcing<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Opinion mining<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Social network analysis<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Organizational Network Analysis<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Innovative collaborative business models based on Social Media<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Social Media enabled value creation strategies<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Social Media based business value Webs<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>3. Mini-track: Customer Experience and Organizational Intelligence <o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Co-Chairs: Jai Ganesh</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>, Infosys, <a href="mailto:jai_ganesh01@infosys.com">jai_ganesh01@infosys.com</a> <o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:.5in'><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Don Heath</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>, University of North Carolina at Greensboro, <a href="mailto:drheath2@uncg.edu">drheath2@uncg.edu</a> <o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:.5in'><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Rahul Singh</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>, University of North Carolina at Greensboro, <a href="mailto:r_singh2@uncg.edu">r_singh2@uncg.edu</a> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Enterprises are increasingly adopting technologies which offer immersive experiences for their end customers. This is driven by increasing competitive pressures, the need to differentiate, expand reach to the consumer, improve conversion, and sustain customer loyalty. With online interactions poised for strong growth and likely to grow into a significant chunk of total business, enterprises are seeking answers to issues such as differentiating user experience on their points of interaction, increasing reach to the consumer, improving conversion rates on the website, sustaining consumer loyalty, etc.<o:p></o:p></span></p><p class=MsoNormal style='text-indent:.5in'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>The end customer is at the focus, with various technologies, devices and networks facilitating seamless computing, communication, collaboration as well as commerce related functionalities to the end users. This is made possible by embedding sensors, controllers, devices and data into the physical spaces of human beings thereby facilitating seamless interactions. Computing is revolutionizing the way humans interact with other humans, devices, applications, networks, sensors, infrastructure, machines, services etc. This provides interesting challenges for business intelligence and decision support. Such scenarios have characteristics such as pervasive computing devices including mobile phones, appliances, sensors etc., pervasive networks including wired and wireless networks, pervasive ecosystem entities participating from formal as well as informal social networks whereby entities engage across multiple locations, platforms etc., pervasive data resulting from exponential growth of data (both structured as well as unstructured), ecosystem entities, sensors etc., pervasive computing and storage power available on the go via cloud computing technologies.<o:p></o:p></span></p><h1 style='margin-top:0in'><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:windowtext'><o:p> </o:p></span></h1><h1 style='margin-top:0in'><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:windowtext'>Suggested Topics (not exhaustive)<o:p></o:p></span></h1><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Engage end customers via multitude of devices and delivery channels<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Multi-modal user experiences & Immersive Interaction Technologies<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Enhance customer engagement by combining immersive interaction technologies and multi-modal user experiences<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Enable enterprises to make intelligent decisions related to workforce composition, collaboration, leadership and, employee retention<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>4. Mini-track: Modeling for Agents and Services<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'> <o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Co-Chairs: Ghassan Beydoun</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>, University of Wollongong, <a href="mailto:beydoun@uow.edu.au">beydoun@uow.edu.au</a> <o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:.5in'><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Rubén Fuentes</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>, Universidad Complutense de Madrid, <a href="mailto:ruben@fdi.ucm.es">ruben@fdi.ucm.es</a> <o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:.5in'><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Dongming Xu</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>, University of Queensland, <a href="mailto:d.xu@business.uq.edu.au">d.xu@business.uq.edu.au</a> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Recent modeling efforts in the agent software engineering community have produced many languages, methods and frameworks that facilitate the development of multiagent systems. There have also been many efforts to facilitate the use of agents to implement service-based systems and orthogonal efforts to model service-based systems. This mini-track seeks to encourage the exploration of the use of agent models to facilitate the modeling and delivery of service-based systems, using agent systems or otherwise. The purpose of this mini-track is to provide a forum for academics and practitioners to identify and explore the issues, opportunities, and solutions that improve the modeling of service systems and at the same time to further the scope of agent oriented software engineering.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><h1 style='margin-top:0in'><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:windowtext'>Suggested Topics (not exhaustive)<o:p></o:p></span></h1><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Agent-based services<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Agent models and ontology in service science<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Applications of agent models<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Agent oriented software engineering trends<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Service modeling trends<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Service systems development and practice in different domains: Healthcare, financial,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>government, agriculture, education, entertainment, etc.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Service requirements analysis, modeling and design<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Service design methodologies and related software patterns<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Evaluation of agent and service models<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>5. Mini-track: Semantic Web and Ontology<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Co-Chairs: Victoria Y Yoon</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>, Virginia Commonwealth University, <a href="mailto:vyyoon@vcu.edu">vyyoon@vcu.edu</a> <o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:.5in'><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Richard T Redmond</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>, Virginia Commonwealth University, <a href="mailto:richard.redmond@vcu.edu">richard.redmond@vcu.edu</a> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>The vision of Semantic Web is to have data on the Web defined and linked in such a way that machines can understand its meanings for automation, and integration and reuse of data across various websites. The semantic representation of data, augmented with ontology of domain theories, will enable the Web to link a large network of human knowledge and make this knowledge machine-understandable. This will enable various knowledge systems to effectively process and reason the data to perform complex tasks. Semantic Web has been recognized as one of the most important Information Technologies and has received considerable attention from both academia and industry. Semantic Web has made significant progress over several years when numerous issues have been addressed and many applications have been developed. However, despite all of these advances, the current state of Semantic Web requires significant improvements to make it more effective in a broader range of applications.<o:p></o:p></span></p><p class=MsoNormal style='text-indent:.5in'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>This mini-track aims to bring academicians and practitioners together to exchange and share the latest results in research and application of Semantic Web and Ontology. The mini-track will provide a forum for gaining a better understanding of these new technologies and their business aspects. Potential authors/researchers are encouraged to submit papers that address the issues related to designing, developing, and evaluating Semantic Web/Ontology from the technical, behavioral, economical, or managerial perspectives.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><h1 style='margin-top:0in'><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:windowtext'>Suggested Topics (not exhaustive)<o:p></o:p></span></h1><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Semantic interoperability<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Semantic web for e-business and e-learning<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Service discovery, description, and composition<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Semantic Web mining<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Ontology creation, evolution, reconciliation, and mediation<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Ontology mapping, Integration, and/or alignment<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Software agents for Semantic Web<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Innovative Semantic Web/Ontology applications<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Managerial Issues of Semantic Web/Ontology<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>6. Mini-track: Social Media Analytics - Methods and Technologies<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Co-Chairs: Stefan Stieglitz</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>, University of Münster, <a href="mailto:stefan.stieglitz@uni-muenster.de">stefan.stieglitz@uni-muenster.de</a> <o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:.5in'><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Axel Bruns</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>, Queensland University of Technology, <a href="mailto:a.bruns@qut.edu.au">a.bruns@qut.edu.au</a> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>According to Zeng et al. (2010), social media analytics is supposed to provide tools and frameworks to collect, monitor, analyze, summarize, and visualize social media data in an automated way due to the massive amount of (mostly unstructured) social media data. Methods of social media analytics are e.g. automatic content analysis, machine learning, sentiment analysis, manual content analysis, social network analysis, and genre analysis. Currently there exists a wide spectrum of proprietary tools as well as open source software which help researchers to gather and analyze social media data. However, researchers still have to face several technical or methodological problems, e.g. changing APIs, intransparent software, and inaccurate automatic content analysis. At the same time there is a lack of frameworks describing systematic approaches and appropriate methods and techniques required for tracking, monitoring and analyzing content from social media in different contexts.<o:p></o:p></span></p><p class=MsoNormal style='text-indent:.5in'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>The goal of this minitrack is to provide a forum for academics and practitioners to identify and explore the methodological and technical issues of social media analytics. Empirical (both quantitative and qualitative) as well as theoretical work is welcome.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><h1 style='margin-top:0in'><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:windowtext'>Suggested Topics (not exhaustive)<o:p></o:p></span></h1><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Methods of Social Media Analytics<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Theories related to Social Media Analytics<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Case studies on organization-related communication in public social media<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Case studies on internal communication in organizational social media<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Exploration of patterns and metrics in social media communication<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Opinion Mining on Social Media communication<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Sentiment analysis on social media communication<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Crisis detection / early warning approaches based on social media data<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Predictive approaches based on social media communication<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Dynamics in social media communication<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Appearance of ad hoc events in social media<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Application of social network analysis on social media data<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>• Organizational strategies for engaging in social media<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif";color:#1F497D'>=======================================<br>Vijayan Sugumaran, Ph.D.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif";color:#1F497D'>Professor of Management Information Systems<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif";color:#1F497D'>Department of Decision and Information Sciences<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif";color:#1F497D'>School of Business Administration<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif";color:#1F497D'>Oakland University<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif";color:#1F497D'>Rochester, MI 48309<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif";color:#1F497D'>Phone: +1 248 370 2831<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif";color:#1F497D'>Fax: +1 248 370 4275<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif";color:#1F497D'>Email: <a href="mailto:sugumara@oakland.edu">sugumara@oakland.edu</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif";color:#1F497D'>=======================================<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>