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</o:shapelayout></xml><![endif]--></head><body lang=PT link=blue vlink=purple><div class=WordSection1><p class=MsoPlainText align=center style='text-align:center'><b><span lang=EN-US>CALL FOR PAPERS<o:p></o:p></span></b></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal align=center style='margin-bottom:0cm;margin-bottom:.0001pt;text-align:center;line-height:normal'><a href="http://closer.scitevents.org/workshops.aspx#CSAW"><span lang=EN-US style='color:windowtext;text-decoration:none'>Cloud Service Analytics Workshop - CSAW</span></a><span lang=EN-US> 2013<o:p></o:p></span></p><p class=MsoNormal align=center style='margin-bottom:0cm;margin-bottom:.0001pt;text-align:center;line-height:normal'><span lang=EN-US>In conjunction with the 3rd International Conference on Cloud Computing and Services Science - CLOSER 2013</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText align=center style='text-align:center'><span lang=EN-US>Website: http://closer.scitevents.org/CSAW.aspx<o:p></o:p></span></p><p class=MsoPlainText align=center style='text-align:center'><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText align=center style='text-align:center'><span lang=EN-US>May 8 - 10, 2013<o:p></o:p></span></p><p class=MsoPlainText align=center style='text-align:center'><span lang=EN-US>Aachen, Germany<o:p></o:p></span></p><p class=MsoPlainText><b><span lang=EN-US>Co-organized by: </span></b><span lang=EN-US>RWTH<b><o:p></o:p></b></span></p><p class=MsoPlainText><b><span lang=EN-US>Sponsored by: </span></b><span lang=EN-US>INSTICC<b><o:p></o:p></b></span></p><p class=MsoPlainText><b><span lang=EN-US>INSTICC is Member of:</span></b><span lang=EN-US> WfMC and OMG<o:p></o:p></span></p><p class=MsoPlainText><b><span lang=EN-US>Technically sponsored by:</span></b><span lang=EN-US> SINTEF and IFIP<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><b><span lang=EN-US>IMPORTANT DATES:<o:p></o:p></span></b></p><p class=MsoPlainText><b><span lang=EN-US><o:p> </o:p></span></b></p><p class=MsoPlainText><span lang=EN-US>Paper Submission: <b><span style='color:black'>March 5, 2013</span></b> <span style='color:maroon'>(extended)</span> <br>Authors Notification: <b><span style='color:black'>March 18, 2013</span></b> <br>Camera Ready and Registration: <b><span style='color:black'>March 27, 2013</span></b> <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal style='text-align:justify'><span lang=EN-US>We would like to draw your attention to the </span><a href="http://closer.scitevents.org/workshops.aspx#CSAW"><span lang=EN-US style='color:windowtext;text-decoration:none'>Cloud Service Analytics Workshop - CSAW</span></a><span lang=EN-US> 2013</span><span lang=EN-US style='font-size:12.0pt;line-height:115%;font-family:"Times New Roman","serif";mso-fareast-language:PT'> </span><span lang=EN-US>(held in conjunction with the <span class=scope>3rd International Conference on Cloud Computing and Services Science</span>- CLOSER 2013), whose submission deadline is scheduled for February 11, 2013. </span><span lang=EN-US style='font-size:12.0pt;line-height:115%;font-family:"Times New Roman","serif";mso-fareast-language:PT'><o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span class=scope><span lang=EN-US>Cloud computing presents new economic and flexible business and technological models. The explosive uptake of Cloud solutions has fuelled the growth of Cloud services. However, to support Cloud providers and users, it is critical that sourcing decisions are informed through some system of Cloud service analytics. The 1st Cloud Service Analytics Workshop (CSAW) will provide an interactive and focused platform for presenting and discussing new and emerging ideas on Cloud service analytics. This workshop focuses on linking some of the latest research in business and I.T to explore how we can examine the value of Cloud service environments. This workshop provides a platform to exchange state-of-the-art research and practice in Cloud service analytics and explore emerging or overarching trends within the field of Cloud computing. </span></span><span lang=EN-US><br><br><span class=scope><b>Topics:</b></span><br><span class=scope>• Cloud Computing Analytics</span><o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span class=scope><span lang=EN-US>• Service Key Performance Indicators</span></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span class=scope><span lang=EN-US>• Cloud Performance Modelling and Management</span></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span class=scope><span lang=EN-US>• IT Service Management and Cloud</span></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span class=scope><span lang=EN-US>• Service and Technology Capabilities</span></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span class=scope><span lang=EN-US>• Service Quality Metrics</span></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span class=scope><span lang=EN-US>• Cloud Service Performance</span></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span class=scope><span lang=EN-US>• Value Analysis of Cloud Environments</span></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span class=scope><span lang=EN-US>• Matching, compliance and alignment issues</span></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span class=scope><span lang=EN-US>• Service Capability Maturity Models </span></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span class=scope><span lang=EN-US>• Monitoring and Reporting Business Value across Service Networks</span></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span class=scope><span lang=EN-US>• Cloud Service Quality Frameworks</span></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span class=scope><span lang=EN-US>• Service and Technology Standards for the Cloud</span></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span lang=EN-US>The conference will be sponsored by the Institute for Systems and Technologies of Information, Control and Communication (INSTICC), co-organized with the Aachen University (RWTH) and technically sponsored by the SINTEF and IFIP. INSTICC is Member of the Workflow Management Coalition (WfMC) and Object Management Group (OMG).<o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText style='text-align:justify'><span lang=EN-US>The purpose of the<span class=scope> 3rd International Conference on Cloud Computing and Services Science, CLOSER 2013, focuses on the emerging area of Cloud Computing, inspired by some latest advances that concern the infrastructure, operations, and available services through the global network. Further, the conference considers as essential the link to Services Science, acknowledging the service-orientation in most current IT-driven collaborations. The conference is nevertheless not about the union of these two (already broad) fields, but about Cloud Computing where we are also interested in how Services Science can provide theory, methods and techniques to design, analyze, manage, market and study various aspects of Cloud Computing.</span><o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span lang=EN-US>Submitted papers will be subject to a double-blind review process. <o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span lang=EN-US>All accepted papers will be published in the workshop proceedings book, under an ISBN reference and on CD-ROM support.<o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span lang=EN-US>All papers presented at the conference venue will be available at the SCITEPRESS Digital Library (</span><a href="http://www.scitepress.org/DigitalLibrary/" target="_blank"><span lang=EN-US>http://www.scitepress.org/DigitalLibrary/</span></a><span lang=EN-US>). <br>SCITEPRESS is member of CrossRef (</span><a href="http://www.crossref.org/" target="_blank"><span lang=EN-US>http://www.crossref.org/</span></a><span lang=EN-US>).<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText style='text-align:justify'><span lang=EN-US>CLOSER 2013 will be held in conjunction with WEBIST 2013 (9th International Conference on Web Information Systems and Technologies - http://www.webist.org/), SMARTGREENS 2013 (International Conference on Smart Grids and Green IT Systems - </span><a href="http://www.smartgreens.org/"><span lang=EN-US>http://www.smartgreens.org/</span></a><span lang=EN-US>) and CSEDU 2013 (International Conference on Computer Supported Education - </span><a href="http://www.csedu.org/"><span lang=EN-US>http://www.csedu.org/</span></a><span lang=EN-US>) in Aachen, Germany. <o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span lang=EN-US>Registration to CLOSER will enable free attendance to any sessions of WEBIST, SMARTGREENS and CSEDU conferences as a non-speaker.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>Please check further details at the workshop website<o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span lang=EN-US>(http://closer.scitevents.org/CSAW.aspx) and the main conference website (http://closer.scitevents.org).<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:normal'><b><span lang=EN-US>CO-CHAIRS<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:normal'><b><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif";mso-fareast-language:PT'><o:p> </o:p></span></b></p><p class=MsoPlainText><strong><span lang=EN-US style='font-family:"Calibri","sans-serif"'>Markus Helfert </span></strong><span lang=EN-US><br>Dublin City University <br>Ireland<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><strong><span lang=EN-US style='font-family:"Calibri","sans-serif"'>Noel Carroll </span></strong><span lang=EN-US><br>Dublin City University <br>Ireland<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><strong><span lang=EN-US style='font-family:"Calibri","sans-serif"'>Armin Shams </span></strong><span lang=EN-US><br>University College Cork <br>Ireland<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US>In case of questions, please feel free to contact us: </span><a href="mailto:%20closer.secretariat@scitevents.org"><span lang=EN-US>closer.secretariat@scitevents.org</span></a><span lang=EN-US><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US><o:p> </o:p></span></p><p class=MsoPlainText><b><span lang=EN-US>PROGRAM COMMITTEE:<o:p></o:p></span></b></p><p class=MsoPlainText><span lang=EN-US>Please check the workshop´s program committee members at http://closer.scitevents.org/CSAW.aspx<o:p></o:p></span></p></div></body></html>