<div dir="ltr"><p class="" style="text-align:center;background-color:white" align="center">
<span style="font-size:20pt" lang="EN-US">Call for Papers</span><span lang="EN-US"><br>
</span><span style="font-size:18pt" lang="EN-US">dg.o 2013</span><span lang="EN-US"><br>
</span><span style="font-size:16pt" lang="EN-US">14th Annual International Conference on</span><span lang="EN-US"><br>
</span><b><span style="font-size:16pt" lang="EN-US">Digital Government Research</span></b><span lang="EN-US"><br>
</span><b><span style="font-size:20pt" lang="EN-US">From e-Government to Smart Government</span></b><span lang="EN-US"><br>
</span><b><span style="font-size:13.5pt" lang="EN-US">Laval University, Quebec City, Quebec, Canada</span></b><span lang="EN-US"><br>
</span><b><span style="font-size:13.5pt" lang="EN-US">Monday – Thursday, June 17-20, 2013</span></b><span lang="EN-US"><br>
</span><b><span style="font-size:13.5pt" lang="EN-US">Submission deadline– February 1<sup>st</sup>, 2013</span></b><span lang="EN-US"><br>
<b>Home page: </b></span><b><u><span style="color:blue" lang="EN-US"><a href="http://dgo2013.dgsna.org/" target="_blank">http://dgo2013.dgsna.org</a></span></u></b><span lang="EN-US"><br>
<b>General inquiries: </b></span><b><u><span style="color:blue" lang="FR"><a href="mailto:dgo2013@easychair.org" target="_blank">dgo2013@easychair.org</a></span></u></b><span lang="EN-US"><br>
<b>Twitter: DGSociety, #dgo2013<br>
Paper submissions: </b></span><b><u><span style="color:blue" lang="FR"><a href="http://www.easychair.org/conferences/?conf=dgo2013" target="_blank">http://www.easychair.org/conferences/?conf=dgo2013</a></span></u></b><span lang="EN-US"><u></u><u></u></span></p>

<p style="margin-bottom:12pt;background-color:white"><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US"> </span><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">The </span><u><span style="font-size:10pt;font-family:Arial,sans-serif;color:blue" lang="FR"><a href="http://dgsociety.org/" target="_blank">Digital
 Government Society (DGS)</a></span></u><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US"> announces
 the 14th Annual International Conference on Digital Government Research
 - dg.o 2013. The dg.o conferences are
 an established forum for presentation, discussion, and demonstration of
 interdisciplinary e-Government research, technology innovation, 
applications, and practice. Each year the conference combines:</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:36pt;background-color:white">
<span style="font-size:10pt;font-family:Symbol" lang="EN-US">·</span><span style="font-size:7pt" lang="EN-US">         </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Presentations

 of effective partnerships and collaborations among government 
professionals and agencies, university researchers, relevant businesses,
 and NGOs, as well as grassroots citizen groups, to advance the practice
 of e-Government.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:36pt;background-color:white">
<span style="font-size:10pt;font-family:Symbol" lang="EN-US">·</span><span style="font-size:7pt" lang="EN-US">         </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Presentations

 and discussions on new research on e-Government as an interdisciplinary
 domain that lies at the intersections of information technology 
research, social and behavioural science research, and the challenges 
and missions of government.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-left:36pt;background-color:white"><span style="font-size:10pt;font-family:Symbol" lang="EN-US">·</span><span style="font-size:7pt" lang="EN-US">         </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">A
 showcase of e-Government projects, implementations, and initiatives 
that bring together the research and practitioner communities, 
demonstrate the effectiveness and/or challenges of e-Government, and 
offer best practices.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Governments
 today face unprecedented opportunities and challenges. New technologies
 provide governments with the opportunity to redefine the
 relationship between government and the public that they serve, create 
innovative and customer-focused services, encourage transparency, 
promote participatory democracy, facilitate the co-design of services, 
form new partnerships in service delivery, streamline
 operations and reduce costs, and build trust in government. But 
harnessing and implementing technologies effectively raises a number of 
policy, technology, and governance challenges. This year, the conference
 program will focus on research and practice related
 to the adoption of smart technologies by governments, citizens as well 
as private and non-profit organizations. More and more, the adoption of 
smart technologies by individuals and organizations is opening new 
opportunities for creating public-private partnerships
 to improve current government services as well as to create new, 
innovative ones.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Submissions
 addressing this theme could include but are not limited to: smart 
technologies for governments, semantic technologies for e-government,
 web services applications, open and transparent government; social 
media and public participation; effective use of social media by 
governments; crowd sourcing for government decision making; 
transformative government; models of collaboration among government,
 industry, NGOs, and citizens; data integration, visualizations, and 
analytics for government decision making; agile and flexible government;
 financial/economic/social policy making; policy and governance issues 
that enable, facilitate, and promote smart government;
 government productivity and effectiveness; service quality and 
customer-centric e-Government; social and health infrastructure; global 
government collaboration models and practices; infrastructure for data 
sharing among government agencies; computing infrastructure
 models, cyber-security and project management; IT-enabled government 
management and operations, and interest in program execution; IT and 
tools to support government security; and methods to measure and 
evaluate success in e-Government.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">In
 addition, we welcome submissions from the broader domain of digital 
government research. We invite completed research papers, papers 
describing
 management and practice, policy and case studies, on-going research 
posters, and live demonstrations that demonstrate the use of technology 
to promote innovative e-Government services. We particularly encourage 
submissions on interdisciplinary and crosscutting
 topics. We also encourage the submission of suggestions for panels, and
 pre-conference tutorials and workshops.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-bottom:0.0001pt;background-color:white"><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Accepted papers are published in the ACM Proceedings Digital Library, and selected papers will appear
 in leading journals such as <i>Government Information Quarterly </i>and<i> Information Polity.</i></span><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">The
 conference has six thematic tracks, which accept full research papers 
as well as management case studies and policy papers (see below
 for paper submission types), and one track for panel proposals. Each 
track has two co-chairs who are responsible for managing the submission 
and review process for their track. The conference also accepts work in 
progress and short descriptions of applications
 on any topic. We also welcome proposals for workshops and tutorials, 
which can be submitted directly to the Easychair system. Feel free to 
get in contact with any track chairs for guidance.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><b><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Track 1. Social Media and Government</span></b><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><i><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Track chairs: Rodrigo Sandoval and Andrea Kavanaugh</span></i><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Social
 media use in public administration has been growing rapidly around the 
world. Since the launch of web 2.0 many governments and public
 officials use new online tools to communicate among themselves, with 
other organizations and with their constituents. This growing use has 
created new challenges for government users (e.g., regulations, 
policies), and an overwhelming increase in messages and
 other communications from citizens that are difficult to accommodate. 
These outcomes have started changing government interaction among their 
own personnel and with citizens and other agencies.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><b><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Track 2. Transformation and Open Government</span></b><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><i><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Track chair: Marijn Janssen, Natalie Helbig and Vishanth Weerakkody</span></i><span lang="EN-US"><u></u><u></u></span></p>

<p style="background-color:white"><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Many
 governments are working toward a vision of government-wide 
transformation that strives to achieve an open, transparent, accountable
 government
 while providing demand-driven services.. To be successful in this 
vision fundamental changes are necessary in practice and new research 
that examines governments as open systems seeking participation and 
interaction with their environment is needed. The track
 solicits papers addressing the issue of public sector transformation 
between government and the environment.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><b><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Track 3. Emerging Topics</span></b><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><i><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Track chairs: John C. Bertot, Paul Jaeger and Chris Reddick</span></i><span lang="EN-US"><u></u><u></u></span></p>

<p style="background-color:white"><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Digital
 government, both as an academic discipline and in practice, continues 
to evolve. As new technologies, big data applications, policies,
 and management practices develop; governments seek ways in which to 
provide innovative, smart, and transformational government services. The
 Emerging Topics track seeks submissions that provide insights into 
emerging digital government research and practice.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><b><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Track 4. Organizational Factors, Adoption Issues and Digital Government Impacts</span></b><span lang="EN-US"><u></u><u></u></span></p>

<p style="background-color:white"><i><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Track chair: Chris Hinnant and Theresa A. Pardo</span></i><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><span style="font-size:7.5pt;font-family:Arial,sans-serif" lang="EN-US">Over
 the past decade, many public organizations have adopted information and
 communication technologies (ICT) to facilitate communication and
 transactions with many stakeholders such as residents, private sector 
businesses, non-profit organizations, and other government agencies. 
While recent digital government research has often focused on 
understanding the external impacts of ICT adoption by government,
 the adoption and implementation of new ICT by public organizations is 
influenced by organizational factors such as the availability of 
resources (i.e. funding, technological knowledge, and personnel), 
managerial leadership, and the organization’s technological
 culture. This track solicits research that examines the organizational 
factors that influence the adoption and implementation of new ICT as 
well as the impact of new ICT on the organizational processes, 
effectiveness, and innovativeness of public organizations.</span><span lang="EN-US"><u></u><u></u></span></p>
<p class="" style="background-color:white">
<span lang="EN-US"> </span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-bottom:0.0001pt;background-color:white"><b><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Track 5. Smart Government Technologies</span></b><span lang="EN-US"><u></u><u></u></span></p>

<p style="background-color:white"><i><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Track chair: Soon Ae Chun, Tomasz Janowski</span></i><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Smart
 government is achieved through innovation, transformation and 
re-structuring in policies, strategies, and technologies to create 
improved
 public sector process efficiency and service integration and delivery, 
and to support better decision making and collaboration with the public.
 Intelligent systems, new platforms for communication and collaboration,
 data collection, sharing and analytics,
 shared services, sensors and ubiquitous computing are all the key 
ingredients to transform the government that benefit the public and 
business, and to improve the quality of life. This track aims to 
facilitate theoretical and practical discussions on approaches
 towards smart government, smart cities, smart community, and smart 
citizens by technology and policy innovations in the area of energy, 
transport, health, public safety, buildings, urban planning, 
environment, business and others.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><b><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Track 6. Smart Cities and Smart Work</span></b><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-bottom:0.0001pt;background-color:white"><i><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Track Chairs: Jungwoo Lee and J. Ramon Gil-Garcia</span></i><span lang="EN-US"><u></u><u></u></span></p>

<p style="margin-bottom:0.0001pt;background-color:white"><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">World
 population is increasingly concentrating in cities. People work and 
live in and around cities
 and information technologies have transformed their lives as well as 
the public and private services being provided to them. Therefore, smart
 cities and smart work could be considered highly interrelated and, 
actually, two sides of the same coin. City administrators
 are facing daunting tasks in order to accommodate emerging 
characteristics of urban life and promote better quality of life and 
improved work life balance, while enhancing efficiency and effectiveness
 of administrative services. This track invites theoretical
 and empirical papers concerning smart cities and smart work. Suggested 
topics include but are not limited to the followings: smart city 
services, ICT driven city development, cooperative policy development, 
participative governance, novel service typologies
 of smart ubiquitous cities, community forums for service development, 
spaces and mediated presence, smart work centers, telecommuting, 
flextime, mobile work, quality of city life, work life balance, urban 
mobile learning, creative cooperatives, skill changes
 of labor force, and urban human capital management.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><b><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Track 7. Panels</span></b><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><i><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Track chair: Teresa Harrison, Jana Hrdinova</span></i><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Panel
 proposals may address themes or topics related to any of the tracks for
 the conference. Additionally, we welcome panel proposals that
 put a spotlight on practice and application. Proposals from 
practitioners at all levels of government featuring experiences with, 
perspectives on, and evaluations of digital government practice are 
encouraged. Individuals interested in submitting panel proposals
 are invited to consult the panel co-chairs about their ideas prior to 
developing their submissions.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US"> </span><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><strong><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">REVISED DATES</span></strong><span lang="EN-US"><u></u><u></u></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="" style="color:rgb(51,51,51);line-height:15.6pt">
<s><span lang="EN-US">February 1, 2013</span></s><span lang="EN-US"> February 15, 2013 - Papers, workshops, tutorials, and panel proposals due
</span><span style="color:windowtext" lang="EN-US">(For panel proposals, please send expressions of interest in proposing a panel earlier, if possible, to Teresa Harrison (</span><span style="color:windowtext"><a href="mailto:tharrison@albany.edu" target="_blank"><span style="color:rgb(51,51,51);text-decoration:none" lang="EN-US">tharrison@albany.edu</span></a></span><span style="color:windowtext" lang="EN-US">)
 and Jana Hrdinova (</span><span style="color:windowtext"><a href="mailto:jhrdinova@ctg.albany.edu" target="_blank"><span style="color:rgb(51,51,51);text-decoration:none" lang="EN-US">jhrdinova@ctg.albany.edu</span></a></span><span style="color:windowtext" lang="EN-US">)</span><span lang="EN-US"><u></u><u></u></span></li>
<li class="" style="color:rgb(51,51,51);line-height:15.6pt">
<span style="font-size:9pt;font-family:Helvetica,sans-serif" lang="EN-US">March<b> 15, 2013 - Application deadline for 2013 Doctoral Colloquium</b></span><span lang="EN-US"><u></u><u></u></span></li><li class="" style="color:rgb(51,51,51);line-height:15.6pt">

<s><span style="font-size:9pt;font-family:Helvetica,sans-serif" lang="EN-US">March 15, 2013</span></s><span style="font-size:9pt;font-family:Helvetica,sans-serif" lang="EN-US"> March 30, 2013 - Papers, workshops, tutorials, and panel proposals notifications</span><span lang="EN-US"><u></u><u></u></span></li>
<li class="" style="color:rgb(51,51,51);line-height:15.6pt">
<s><span style="font-size:9pt;font-family:Helvetica,sans-serif" lang="EN-US">March 30, 2013</span></s><span style="font-size:9pt;font-family:Helvetica,sans-serif" lang="EN-US"> April 15, 2013 - Posters and demo proposals due</span><span lang="EN-US"><u></u><u></u></span></li>
<li class="" style="color:rgb(51,51,51);line-height:15.6pt">
<s><span style="font-size:9pt;font-family:Helvetica,sans-serif" lang="EN-US">April 15, 2013</span></s><span style="font-size:9pt;font-family:Helvetica,sans-serif" lang="EN-US"> April 30, 2013 - Camera-ready manuscripts due</span><span lang="EN-US"><u></u><u></u></span></li>
<li class="" style="color:rgb(51,51,51);line-height:15.6pt">
<span style="font-size:9pt;font-family:Helvetica,sans-serif" lang="EN-US">April 15, 2013 - Notification for acceptance into 2012 Doctoral Colloquium</span><span lang="EN-US"><u></u><u></u></span></li><li class="" style="color:rgb(51,51,51);line-height:15.6pt">

<s><span style="font-size:9pt;font-family:Helvetica,sans-serif" lang="EN-US">April 15, 2013</span></s><span style="font-size:9pt;font-family:Helvetica,sans-serif" lang="EN-US"> April 30, 2013 - Poster and demo acceptance notifications</span><span lang="EN-US"><u></u><u></u></span></li>
<li class="" style="color:rgb(51,51,51);line-height:15.6pt">
<span style="font-size:9pt;font-family:Helvetica,sans-serif" lang="EN-US">May<b> 6, 2013 - Conference hotel block closes</b> - make your bookings before this deadline!</span><span lang="EN-US"><u></u><u></u></span></li><li class="" style="color:rgb(51,51,51);line-height:15.6pt">

<span style="font-size:9pt;font-family:Helvetica,sans-serif">May<b> 15, 2013 - Early registration closes!</b></span><u></u><u></u></li><li class="" style="color:rgb(51,51,51);line-height:15.6pt">
<span style="font-size:9pt;font-family:Helvetica,sans-serif" lang="EN-US">June 17-20, 2013 - Dg.o 2013 conference!<u></u><u></u></span></li></ul>
<p style="background-color:white"><strong><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">SUBMISSION TYPES AND FORMATS</span></strong><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:36pt;background-color:white">
<span style="font-size:10pt;font-family:Symbol" lang="EN-US">·</span><span style="font-size:7pt" lang="EN-US">         </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Research
 papers (maximum of 10 pages)</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:36pt;background-color:white">
<span style="font-size:10pt;font-family:Symbol" lang="EN-US">·</span><span style="font-size:7pt" lang="EN-US">         </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Management,
 Case Study, or Policy papers (maximum of 6 pages)</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:36pt;background-color:white">
<span style="font-size:10pt;font-family:Symbol" lang="EN-US">·</span><span style="font-size:7pt" lang="EN-US">         </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Panel descriptions
 (maximum of 4 pages)</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:36pt;background-color:white">
<span style="font-size:10pt;font-family:Symbol">·</span><span style="font-size:7pt" lang="EN-US">         </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Posters (maximum of 2
 pages)</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:36pt;background-color:white">
<span style="font-size:10pt;font-family:Symbol" lang="EN-US">·</span><span style="font-size:7pt" lang="EN-US">         </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">System demonstrations
 (maximum of 2 pages)</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:36pt;background-color:white">
<span style="font-size:10pt;font-family:Symbol" lang="EN-US">·</span><span style="font-size:7pt" lang="EN-US">         </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Pre-Conference
 tutorial proposals (maximum of 2 pages)</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:36pt;background-color:white">
<span style="font-size:10pt;font-family:Symbol" lang="EN-US">·</span><span style="font-size:7pt" lang="EN-US">         </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Pre-Conference
 workshop proposals (maximum of 2 pages)</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-left:36pt;background-color:white"><span style="font-size:10pt;font-family:Symbol" lang="EN-US">·</span><span style="font-size:7pt" lang="EN-US">         </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Doctoral
 colloquium application (maximum of 10 pages)</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Submissions must not exceed the maximum number of pages specified for each type of submission in camera-ready</span><u><span style="font-size:10pt;font-family:Arial,sans-serif;color:blue" lang="FR"><a href="https://www.acm.org/sigs/publications/proceedings-templates" target="_blank">ACM
 Proceedings format</a></span></u><span style="font-size:10pt;font-family:Arial,sans-serif" lang="FR"> </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">(double column, single spaced
 pages). Please do not use page numbers. Paper titles should be on the first page of text, rather than on a separate cover page.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:36pt;background-color:white">
<span style="font-size:10pt;font-family:Symbol" lang="EN-US">·</span><span style="font-size:7pt" lang="EN-US">         </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Research

 and Policy papers will be reviewed through a double blind review 
process. Therefore, author names and contact information must be omitted
 from all submissions. Authors must identify the topic(s) being 
addressed in the paper to assist the program committee
 in the review process.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:36pt;background-color:white">
<span style="font-size:10pt;font-family:Symbol" lang="EN-US">·</span><span style="font-size:7pt" lang="EN-US">         </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">All other
 submissions should follow the same ACM proceedings camera-ready format with author names included on the paper.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-left:36pt;background-color:white"><span style="font-size:10pt;font-family:Symbol" lang="EN-US">·</span><span style="font-size:7pt" lang="EN-US">         </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">All

 accepted submissions will appear in the proceedings, and authors are 
expected to present their work. At least one author for each accepted 
paper must register before the camera ready version is due in order for 
it to be included in the proceedings.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Submissions are through: </span><u><span style="font-size:10pt;font-family:Arial,sans-serif;color:blue" lang="FR"><a href="http://www.easychair.org/conferences/?conf=dgo2013" target="_blank">http://www.easychair.org/conferences/?conf=dgo2013</a></span></u><span lang="EN-US"><u></u><u></u></span></p>

<p style="background-color:white"><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US"><br>
<strong>Research papers (maximum 10 pages) – blind review</strong></span><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">These
 submissions report innovative digital government research results in 
the form of a formal scholarly paper. Papers on any digital government
 topic and all research methodologies are welcome. Relevance to digital 
government problems, goals, or policies must be explicit.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><strong><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Management, case study, or policy papers (maximum 6 pages) – blind review</span></strong><span lang="EN-US"><u></u><u></u></span></p>

<p style="background-color:white"><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">These
 submissions describe and evaluate practical digital government projects
 or initiatives, discuss major policy themes, or present and
 evaluate management approaches to digital government initiatives and 
programs.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><strong><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Panels (maximum 4 pages)</span></strong><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Proposals
 should include information about the theme and goals of the panel, a 
summary of the digital government issues or questions that
 the panel will address, statements about the value of the discussion to
 conference attendees and how well suited the topic is to a panel 
discussion. In addition, the proposal should include information about 
the expertise of the moderator and panelists in
 the selected issues. Please include names, institutional affiliations, 
addresses, email, and phone contact numbers of the contact person, 
moderator, and presenter(s).</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><strong><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Posters (maximum of 2 pages)</span></strong><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">The
 poster session, held in conjunction with the system demonstrations, 
allows presenters to discuss research in progress, application projects,
 or government policies and program initiatives in one-to-one 
conversations with other participants at the conference. The 2-page 
summaries should outline the nature of the research, policy, or project 
and describe why the work will be of interest to dg.o attendees.
 Posters prepared for the conference should measure approximately 36" x 
48." Each poster station is provided with a table and an easel. Selected
 poster submissions may be asked to give an oral presentation in the 
conference sessions.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><strong><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">System Demonstrations (maximum 2 pages)</span></strong><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">System
 demonstrations are held concurrently with the poster session to the 
accompaniment of good food and professional fellowship. The 2-page
 summaries should outline the nature of the system and describe why the 
demonstration is likely to be of interest to dg.o attendees. 
Demonstrations of interest include systems under development or in 
active use in research or practice domains. Submissions should
 include authors' names and contact information according to that 
format. Each station is provided with a table, an easel, and Internet 
access. Monitors will be available for rent. Selected demo submissions 
may be asked to give an oral presentation in the conference
 sessions.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><strong><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Pre-conference Tutorials (maximum 2 pages)</span></strong><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">dg.o
 tutorials are half- or full-day presentations that offer deeper insight
 into e-Government research, practice, research methodologies,
 technologies or field experience. In particular, tutorials are intended
 to provide insights into good practices, research strategies, uses of 
particular technologies such as social media, and other insights into 
e-Government that would benefit researchers
 and practitioners.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><strong><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Pre-conference Research or Management Workshops (maximum 2 pages)</span></strong><span lang="EN-US"><u></u><u></u></span></p>

<p style="background-color:white"><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">We
 invite workshop proposals on any e-Government research or management 
topic. Workshops are half- or full-day events intended to offer 
interactive
 sessions, in which the workshop host and participants discuss and 
engage in activities designed to facilitate joint learning and further 
exploration of a particular subject. Individuals proposing workshops 
will assume the responsibility of identifying and
 selecting participants for the workshop and for conducting workshop 
activities.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-bottom:0.0001pt;background-color:white"><strong><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Doctoral Colloquium (maximum 10 pages, not including references, tables and figures)</span></strong><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US"><br>

The Doctoral Colloquium is a highly interactive full-day forum in which 
Ph.D. students meet and discuss their work with each other and with 
senior faculty from a variety of disciplines associated with digital 
government research. The colloquium is planned for
 Monday June 17, 2013. PhD students can submit papers describing their 
planned or in-progress doctoral dissertation covering any research areas
 relevant to digital government. Ideally, student participants will have
 completed one or two years of doctoral study
 or progressed far enough in their research to have a structured 
proposal idea and perhaps some preliminary findings, but have not 
reached the stage of defending their dissertations. We expect students 
at this stage of study will gain the most value from feedback
 on their work and from the more general discussions of doctoral 
programs and scholarly careers. See the detailed announcement for 
complete information on the colloquium and how to submit an application.
 Material provided in applications to the doctoral colloquium
 will not be published in the proceedings. However, we encourage 
students to submit finished research to one of the paper tracks or as a 
poster or demo.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><strong><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">OUTSTANDING ACHIEVEMENT AWARDS</span></strong><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:36pt;background-color:white">
<span style="font-size:10pt;font-family:Symbol" lang="EN-US">·</span><span style="font-size:7pt" lang="EN-US">         </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">All
 accepted
 management or policy papers, research papers, student papers, panels, 
posters, and system demonstrations will be published in the printed 
proceedings and included in the ACM digital library. Selected papers may
 be invited for a journal special issue.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-left:36pt;background-color:white"><span style="font-size:10pt;font-family:Symbol" lang="EN-US">·</span><span style="font-size:7pt" lang="EN-US">         </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Outstanding

 achievement awards will be presented in the categories Research papers,
 Management and policy papers, Posters, and System demonstrations. 
Papers that reflect the theme of the conference, form E-Government to 
Smart Government, will be preferred. Other selection
 criteria include the interdisciplinary and innovative nature of the 
work, its contribution to and balance between theory (rigor) and 
practice (relevance), the importance and reach of the topic, and the 
quality of the writing for communicating to a broad audience.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US"><br>
<strong>CONFERENCE ORGANIZATION</strong></span><span lang="EN-US"><u></u><u></u></span></p>
<p style="background-color:white"><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">The dg.o 2013 conference management team includes:</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:36pt;background-color:white">
<span style="font-size:10pt;font-family:Symbol" lang="EN-US">·</span><span style="font-size:7pt" lang="EN-US">         </span><b><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Conference
 Chair</span></b><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US"> - Sehl Mellouli, Laval University.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:36pt;background-color:white">
<span style="font-size:10pt;font-family:Symbol" lang="ES">·</span><span style="font-size:7pt" lang="ES">         </span><b><span style="font-size:10pt;font-family:Arial,sans-serif" lang="ES">Program Chairs</span></b><span style="font-size:10pt;font-family:Arial,sans-serif" lang="ES">:</span><u></u><u></u></p>

<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:72pt;background-color:white">
<span style="font-size:10pt;font-family:'Courier New'" lang="ES">o</span><span style="font-size:7pt" lang="ES">    </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="ES">Luis Luna-Reyes,
 Universidad de las Americas Puebla</span><u></u><u></u></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:72pt;background-color:white">
<span style="font-size:10pt;font-family:'Courier New'" lang="EN-US">o</span><span style="font-size:7pt" lang="EN-US">    </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Jing Zhang
 Clark University.</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:36pt;background-color:white">
<span style="font-size:10pt;font-family:Symbol">·</span><span style="font-size:7pt" lang="EN-US">         </span><b><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Track Chairs</span></b><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">:</span><span lang="EN-US"><u></u><u></u></span></p>

<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:72pt;background-color:white">
<span style="font-size:10pt;font-family:'Courier New'" lang="EN-US">o</span><span style="font-size:7pt" lang="EN-US">    </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">John Bertot, University
 of Maryland College Park</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:72pt;background-color:white">
<span style="font-size:10pt;font-family:'Courier New'" lang="EN-US">o</span><span style="font-size:7pt" lang="EN-US">    </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Soon Ae
 Chun, City University of New York</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:72pt;background-color:white">
<span style="font-size:10pt;font-family:'Courier New'" lang="EN-US">o</span><span style="font-size:7pt" lang="EN-US">    </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Natalie
 Helbig, Center for Technology in Government, University at Albany</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:72pt;background-color:white">
<span style="font-size:10pt;font-family:'Courier New'" lang="EN-US">o</span><span style="font-size:7pt" lang="EN-US">    </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Chris
 Hinnant, Florida State University</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:72pt;background-color:white">
<span style="font-size:10pt;font-family:'Courier New'" lang="EN-US">o</span><span style="font-size:7pt" lang="EN-US">    </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Paul Jaeger, University
 of Maryland College Park</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:72pt;background-color:white">
<span style="font-size:10pt;font-family:'Courier New'" lang="EN-US">o</span><span style="font-size:7pt" lang="EN-US">    </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Marijn
 Janssen, Delft University</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:72pt;background-color:white">
<span style="font-size:10pt;font-family:'Courier New'" lang="EN-US">o</span><span style="font-size:7pt" lang="EN-US">    </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Andrea
 Kavanaugh, Virginia Tech</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:72pt;background-color:white">
<span style="font-size:10pt;font-family:'Courier New'" lang="EN-US">o</span><span style="font-size:7pt" lang="EN-US">    </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Theresa
 A. Pardo, Center for Technology in Government, University at Albany</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:72pt;background-color:white">
<span style="font-size:10pt;font-family:'Courier New'" lang="EN-US">o</span><span style="font-size:7pt" lang="EN-US">    </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Chris
 Reddick, University of Texas San Antonio</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:72pt;background-color:white">
<span style="font-size:10pt;font-family:'Courier New'" lang="ES">o</span><span style="font-size:7pt" lang="ES">    </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="ES">Rodrigo Sandoval,
 Universidad Autónoma del Estado de México</span><u></u><u></u></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:72pt;background-color:white">
<span style="font-size:10pt;font-family:'Courier New'" lang="EN-US">o</span><span style="font-size:7pt" lang="EN-US">    </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Vishanth
 Weerakkody, Brunel University</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:72pt;background-color:white">
<span style="font-size:10pt;font-family:'Courier New'" lang="EN-US">o</span><span style="font-size:7pt" lang="EN-US">    </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Tomasz
 Janowsky, Center for Electronic Governance, UNU-IIST</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:72pt;background-color:white">
<span style="font-size:10pt;font-family:'Courier New'">o</span><span style="font-size:7pt">    </span><span style="font-size:10pt;font-family:Arial,sans-serif">Jungwoo Lee, Yonsei University</span><u></u><u></u></p>

<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:72pt;background-color:white">
<span style="font-size:10pt;font-family:'Courier New'" lang="IT">o</span><span style="font-size:7pt" lang="IT">    </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="IT">J. Ramon Gil-Garcia,
 Centro de Investigación y Docencia Económicas</span><u></u><u></u></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:36pt;background-color:white">
<span style="font-size:10pt;font-family:Symbol">·</span><span style="font-size:7pt" lang="EN-US">         </span><b><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Panel Chairs</span></b><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">:</span><span lang="EN-US"><u></u><u></u></span></p>

<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:72pt;background-color:white">
<span style="font-size:10pt;font-family:'Courier New'" lang="EN-US">o</span><span style="font-size:7pt" lang="EN-US">    </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Teresa
 Harrison, University at Albany</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:72pt;background-color:white">
<span style="font-size:10pt;font-family:'Courier New'" lang="EN-US">o</span><span style="font-size:7pt" lang="EN-US">    </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Jana Hrdinova,
 Center for Technology in Government, University at Albany</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:36pt;background-color:white">
<span style="font-size:10pt;font-family:Symbol" lang="EN-US">·</span><span style="font-size:7pt" lang="EN-US">         </span><b><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Workshop
 and Tutorial Chair</span></b><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US"> - Soon Ae Chun, City University of New York</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:36pt;background-color:white">
<span style="font-size:10pt;font-family:Symbol" lang="EN-US">·</span><span style="font-size:7pt" lang="EN-US">         </span><b><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Poster
 and Demo Chair</span></b><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US"> - Gabriel Puron Cid, CIDE</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-left:36pt;background-color:white"><span style="font-size:10pt;font-family:Symbol">·</span><span style="font-size:7pt" lang="EN-US">         </span><b><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Doctoral
 Colloquium Chairs</span></b><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">:</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:72pt;background-color:white">
<span style="font-size:10pt;font-family:'Courier New'" lang="EN-US">o</span><span style="font-size:7pt" lang="EN-US">    </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Sharon
 Dawes, Center for Technology in Government, University at Albany</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:72pt;background-color:white">
<span style="font-size:10pt;font-family:'Courier New'" lang="EN-US">o</span><span style="font-size:7pt" lang="EN-US">    </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="EN-US">Björn
 Niehaves, Hertie School of Governance</span><span lang="EN-US"><u></u><u></u></span></p>
<p style="margin-right:0cm;margin-bottom:0.0001pt;margin-left:72pt;background-color:white">
<span style="font-size:10pt;font-family:'Courier New'" lang="IT">o</span><span style="font-size:7pt" lang="IT">    </span><span style="font-size:10pt;font-family:Arial,sans-serif" lang="IT">J. Ramon Gil-Garcia,
 Centro de Investigación y Docencia Económicas</span></p><div><br></div>-- <br>















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</p><p></p><p style="margin:0px;font-style:normal;font-variant:normal;font-weight:normal;font-size:10px;line-height:normal;font-family:'Trebuchet MS'"><b><i>"Los hombres no son sino los instrumentos del genio del universo." Hegel</i></b></p>
<p style="margin:0px;font-style:normal;font-variant:normal;font-weight:normal;font-size:10px;line-height:normal;font-family:'Trebuchet MS'"><span style="font-family:arial;font-size:small"><br></span></p><p style="margin:0px;font-style:normal;font-variant:normal;font-weight:normal;font-size:10px;line-height:normal;font-family:'Trebuchet MS'">
<span style="font-family:arial;font-size:small">Click en: </span><span style="font-family:arial;font-size:small"><a href="http://www.portalciudadano.com.mx/" target="_blank">http://www.portalciudadano.com.mx/</a></span></p>
<p></p><p>Twitter: @horus72</p>
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