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<p class="MsoNoSpacing"><span lang="EN-US">The contents of the latest issue of:<o:p></o:p></span></p>
<p class="MsoNoSpacing"><b><span lang="EN-US">International Journal of E-Services and Mobile Applications (IJESMA)<o:p></o:p></span></b></p>
<p class="MsoNoSpacing"><span lang="EN-US">Official Publication of the Information Resources Management Association<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US">Volume 5, Issue 1, January – March 2013<b><o:p></o:p></b></span></p>
<p class="MsoNoSpacing"><span lang="EN-US">Published<span style="color:black">: Quarterly in Print and Electronically<o:p></o:p></span></span></p>
<p class="MsoNoSpacing"><span lang="EN-US" style="color:black">ISSN: </span><span lang="EN-US">1941-627X
<span style="color:black">EISSN: 1941-6288<o:p></o:p></span></span></p>
<p class="MsoNoSpacing"><span lang="EN-US" style="color:black">Published by IGI</span><span lang="EN-US"> Publishing, Hershey-New York, USA<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><a href="http://www.igi-global.com/ijesma">www.igi-global.com/ijesma</a></span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US">Editor-in-Chief: Ada Scupola, Roskilde University, Denmark<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><b><span lang="EN-US">Guest Editorial Preface<o:p></o:p></span></b></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US">Editorial Preface<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US">Ada Scupola (Department of Communication, Business and Information Technologies, Roskilde University, Roskilde, Denmark)<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US">To view the Guest Editorial Preface please click the link below:<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><a href="http://www.igi-global.com/Files/Ancillary/329a2053-83c5-4b20-859a-9d078b4ab4b8_Pages%20from%201941-627X_5_1_text.pdf">http://www.igi-global.com/Files/Ancillary/329a2053-83c5-4b20-859a-9d078b4ab4b8_Pages%20from%201941-627X_5_1_text.pdf</a></span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><b><span lang="EN-US">PAPER ONE<o:p></o:p></span></b></p>
<p class="MsoNoSpacing"><b><span lang="EN-US" style="color:#333333;background:white"><o:p> </o:p></span></b></p>
<p class="MsoNoSpacing"><span lang="EN-US" style="color:#333333;background:white">Critical Success Factors for Positive User Experience in Hotel Websites: Applying Herzberg’s Two Factor Theory for User Experience Modeling<o:p></o:p></span></p>
<p class="MsoNoSpacing"><strong><span lang="EN-US" style="font-family:"Calibri","sans-serif";font-weight:normal"><o:p> </o:p></span></strong></p>
<p class="MsoNoSpacing"><strong><span lang="EN-US" style="font-family:"Calibri","sans-serif";color:#333333;background:white">Arunasalam Sambhanthan (Department of Computing, University of Portsmouth, Portsmouth, UK) and Alice Good (Department of Computing,
University of Portsmouth, Portsmouth, UK)</span></strong><strong><span lang="EN-US" style="font-family:"Calibri","sans-serif";color:#333333;background:white;font-weight:normal"><o:p></o:p></span></strong></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US">This research presents the development of a critical success factor matrix for increasing positive user experience of hotel websites based upon user ratings. Firstly, a number of critical success factors for web usability
have been identified through the initial literature review. Secondly, hotel websites were surveyed in terms of critical success factors identified through the literature review. Thirdly, Herzberg’s motivation theory has been applied to the user rating and
the critical success factors were categorized into two areas. Finally, the critical success factor matrix has been developed using the two main sets of data.<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US">To obtain a copy of the entire article, click on the link below.<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><a href="http://www.igi-global.com/article/critical-success-factors-positive-user/76889">http://www.igi-global.com/article/critical-success-factors-positive-user/76889</a></span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US">To read a PDF sample of this article, click on the link below.<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><a href="http://www.igi-global.com/viewtitlesample.aspx?id=76889&ptid=71357">http://www.igi-global.com/viewtitlesample.aspx?id=76889&ptid=71357</a></span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-language:EN-US"><br clear="all" style="page-break-before:always">
</span>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNoSpacing"><b><span lang="EN-US">PAPER TWO<o:p></o:p></span></b></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><strong><span lang="EN-US" style="font-family:"Calibri","sans-serif";color:#333333;background:white">Adoption of Mobile Commerce: The Impact of End User Satisfaction on System Acceptance</span></strong><strong><span lang="EN-US" style="font-family:"Calibri","sans-serif";color:#333333;background:white;font-weight:normal"><o:p></o:p></span></strong></p>
<p class="MsoNoSpacing"><strong><span lang="EN-US" style="font-family:"Calibri","sans-serif";color:#333333;background:white;font-weight:normal"><o:p> </o:p></span></strong></p>
<p class="MsoNoSpacing"><strong><span lang="EN-US" style="font-family:"Calibri","sans-serif";color:#333333;background:white">Morteza Ghobakhloo (Department of Mechanical and Manufacturing Engineering, Universiti Putra Malaysia, Selangor, Malaysia), Tang S.H.
(Department of Mechanical and Manufacturing Engineering, Universiti Putra Malaysia, Selangor, Malaysia) and Norzima Zulkifli (Department of Mechanical and Manufacturing Engineering, Universiti Putra Malaysia, Selangor, Malaysia)</span></strong><strong><span lang="EN-US" style="font-family:"Calibri","sans-serif";color:#333333;background:white;font-weight:normal"><o:p></o:p></span></strong></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US" style="color:#333333;background:white">Although voluntary individual usage behavior of information system and technology is well studied in the literature, further theoretical development is needed to account for the
specific characteristics of the mobile commerce. This study presents an extended technology acceptance and satisfaction model presented by Wixom and Todd (2005) that integrates technology acceptance and technology satisfaction into unified model to investigate
what determines user mobile commerce acceptance and usage. The contributions of this paper are to extend and adapt the user satisfaction and technology acceptance model in an empirical study of 503 mobile commerce users, shedding light on the significance
and relative importance of specific acceptance and satisfaction factors. This study validates the user satisfaction and technology acceptance model in business to customer mobile commerce context. The implication of this study to both researchers and practitioners
is discussed.<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US">To obtain a copy of the entire article, click on the link below.<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><a href="http://www.igi-global.com/article/adoption-mobile-commerce/76890">http://www.igi-global.com/article/adoption-mobile-commerce/76890</a></span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US">To read a PDF sample of this article, click on the link below.<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><a href="http://www.igi-global.com/viewtitlesample.aspx?id=76890">http://www.igi-global.com/viewtitlesample.aspx?id=76890</a></span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-language:EN-US"><br clear="all" style="page-break-before:always">
</span></b>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoNoSpacing"><b><span lang="EN-US">PAPER THREE<o:p></o:p></span></b></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><strong><span lang="EN-US" style="font-family:"Calibri","sans-serif";color:#333333;background:white">E-Mail as an Official Communication Tool in Bahrain: Individual and Public Organization Perspectives</span></strong><strong><span lang="EN-US" style="font-family:"Calibri","sans-serif";color:#333333;background:white;font-weight:normal"><o:p></o:p></span></strong></p>
<p class="MsoNoSpacing"><strong><span lang="EN-US" style="font-family:"Calibri","sans-serif";color:#333333;background:white;font-weight:normal"><o:p> </o:p></span></strong></p>
<p class="MsoNoSpacing"><strong><span lang="EN-US" style="font-family:"Calibri","sans-serif";color:#333333;background:white">Wasan Shaker Awad (Department of Information Systems, College of Information Technology, University of Bahrain, Isa Town, Bahrain) and
Ali Hussein Zolait (Department of Information Systems, College of Information Technology, University of Bahrain, Isa Town, Bahrain)</span></strong><strong><span lang="EN-US" style="font-family:"Calibri","sans-serif";color:#333333;background:white;font-weight:normal"><o:p></o:p></span></strong></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US">This research studies the acceptance of e-mail for communicating official messages among citizens in Bahrain. It also examines the relationships between citizens’ age, educational level, gender, occupation, and organization
type and e-mail as an official communication channel. A descriptive and quantitative research approach was applied to test hypotheses pertaining to the idea of using e-mail as an official and reliable communication tool. The findings show that e-mail can be
used as an official and reliable tool to communicate information between citizens and the government in Bahrain. The findings also show that e-mail will be more widely used when specific security requirements are met. Thus, reliable electronic mail can provide
an advanced means of communication and enhance the recently developed e-Government program. This study contributes to existing research by proposing new construct for examining the acceptance of email as an official communication tool.<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US">To obtain a copy of the entire article, click on the link below.<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><a href="http://www.igi-global.com/article/mail-official-communication-tool-bahrain/76891">http://www.igi-global.com/article/mail-official-communication-tool-bahrain/76891</a></span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US">To read a PDF sample of this article, click on the link below.<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><a href="http://www.igi-global.com/viewtitlesample.aspx?id=76891">http://www.igi-global.com/viewtitlesample.aspx?id=76891</a></span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US">*****************************************************<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US">For full copies of the above articles, check for this issue of the
<b>International Journal of E-Services and Mobile Applications (IJESMA)</b> in your institution's library. This journal is also included in the IGI Global aggregated "<b>InfoSci-Journals</b>" database:
</span><span lang="EN-US"><a href="http://www.igi-global.com/EResources/InfoSciJournals.aspx">http://www.igi-global.com/EResources/InfoSciJournals.aspx</a></span><span lang="EN-US">. *****************************************************<b><o:p></o:p></b></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><b><span lang="EN-US">CALL FOR PAPERS<o:p></o:p></span></b></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US">Mission of IJESMA:<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US" style="color:black">The <b>International Journal of E-Services and Mobile Applications (IJESMA)</b> promotes and publishes state-of-the art research regarding different issues in the production management, delivery
and consumption of e-services, self services, and mobile communication including business-to-business, business-to-consumer, government-to-business, government-to-consumer, and consumer-to-consumer e-services relevant to the interest of professionals, academic
educators, researchers, and industry consultants in the field.<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US" style="color:black"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US" style="color:black">Coverage of </span>
<span lang="EN-US">IJESMA</span><span lang="EN-US" style="color:black">:<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US">Topics to be discussed in this journal include (but are not limited to) the following:<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">Adoption and diffusion of e-services<o:p></o:p></span></p>
<p class="MsoNoSpacing" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">Business models for mobile services<o:p></o:p></span></p>
<p class="MsoNoSpacing" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">Conceptual foundations and theoretical frameworks of e-services<o:p></o:p></span></p>
<p class="MsoNoSpacing" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">Differences between services and e-services<o:p></o:p></span></p>
<p class="MsoNoSpacing" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">E-banking<o:p></o:p></span></p>
<p class="MsoNoSpacing" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">E-government<o:p></o:p></span></p>
<p class="MsoNoSpacing" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">E-health<o:p></o:p></span></p>
<p class="MsoNoSpacing" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">E-learning<o:p></o:p></span></p>
<p class="MsoNoSpacing" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">E-libraries<o:p></o:p></span></p>
<p class="MsoNoSpacing" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">E-retailing<o:p></o:p></span></p>
<p class="MsoNoSpacing" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">E-services and business models<o:p></o:p></span></p>
<p class="MsoNoSpacing" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">E-services and competences<o:p></o:p></span></p>
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<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">E-services and entrepreneurship<o:p></o:p></span></p>
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<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">E-services and human resource management<o:p></o:p></span></p>
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<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">E-services and innovation<o:p></o:p></span></p>
<p class="MsoNoSpacing" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">E-services and knowledge management<o:p></o:p></span></p>
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<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">E-services and SMEs<o:p></o:p></span></p>
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<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">E-services and strategies<o:p></o:p></span></p>
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</span></span></span><![endif]><span lang="EN-US">E-services in the building industry<o:p></o:p></span></p>
<p class="MsoNoSpacing" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">E-services in the financial industry<o:p></o:p></span></p>
<p class="MsoNoSpacing" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">E-services in virtual worlds<o:p></o:p></span></p>
<p class="MsoNoSpacing" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">Internet-based companies providing e-services<o:p></o:p></span></p>
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<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">Issues related to e-services, self service, and mobile applications<o:p></o:p></span></p>
<p class="MsoNoSpacing" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">IT enabled self-services<o:p></o:p></span></p>
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<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">Mobile applications<o:p></o:p></span></p>
<p class="MsoNoSpacing" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">Mobile services<o:p></o:p></span></p>
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<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">Service science<o:p></o:p></span></p>
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<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">Telemedicine<o:p></o:p></span></p>
<p class="MsoNoSpacing" style="margin-left:36.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">Transition from industrial to service and e-service economy<o:p></o:p></span></p>
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<![if !supportLists]><span lang="EN-US" style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US">Web-based portals offering different kind of services
<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US">Subscribe to the RSS Feed for this issue.<o:p></o:p></span></p>
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<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
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<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
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<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US">Interested authors should consult the journal's manuscript submission guidelines
</span><span lang="EN-US"><a href="http://www.igi-global.com/ijesma">www.igi-global.com/ijesma</a></span><span lang="EN-US">.<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US">All inquiries and submissions should be sent to:<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US">Editor-in-Chief: Ada Scupola at </span>
<span lang="EN-US"><a href="mailto:%20ada@ruc.dk">ada@ruc.dk</a></span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">==================================================================<o:p></o:p></p>
<p class="MsoNormal">Ada Scupola<o:p></o:p></p>
<p class="MsoNormal">Associate Professor, MBA, Msc., Ph.D Department of Communication,
<o:p></o:p></p>
<p class="MsoNormal">Business and Information Technologies Hus 44.3 Roskilde University<o:p></o:p></p>
<p class="MsoNormal"><span lang="DA">DK-4000 Roskilde, Denmark<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DA">Tel: + 45 46 74 25 98<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DA">Fax: + 45 46 74 30 81<o:p></o:p></span></p>
<p class="MsoNormal">e-mail: <span lang="DA"><a href="mailto:ada@ruc.dk"><span lang="EN-GB" style="color:blue">ada@ruc.dk</span></a></span><o:p></o:p></p>
<p class="MsoNormal">Web site: <span lang="DA"><a href="http://www.ruc.dk/vs/personale/ada/"><span lang="EN-GB" style="color:blue">http://www.ruc.dk/vs/personale/ada/</span></a></span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Editor-In-Chief, International Journal of E-Services and Mobile<o:p></o:p></p>
<p class="MsoNormal">Applications<o:p></o:p></p>
<p class="MsoNormal">(<span lang="DA"><a href="http://www.igi-pub.com/journals/details.asp?id=7830"><span lang="EN-GB" style="color:blue">http://www.igi-pub.com/journals/details.asp?id=7830</span></a></span>)<o:p></o:p></p>
<p class="MsoNormal"><span lang="DA">===================================================================<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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