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</o:shapelayout></xml><![endif]--></head><body lang=DE link=blue vlink=purple><div class=WordSection1><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif"'>- Apologies for cross-postings - <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif";color:black'><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif"'>*********************************CALL FOR PAPERS **********************************<o:p></o:p></span></p><p class=MsoPlainText style='margin-left:70.8pt;text-indent:35.4pt'><span lang=EN-US style='font-family:"Cambria","serif"'>Electronic Marketsī Special Issue on <o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif"'>"Smart Tourism: Convergence of Information Technologies, Experiences and Theories”<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif"'>*************************UPDATE – DEADLINE EXTENSION ***************************<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif"'>* EXTENDED Paper submission possible until September 30<sup>th</sup>, 2013<br>* Template available at </span><span style='font-family:"Cambria","serif"'><a href="http://www.electronicmarkets.org/"><span lang=EN-US style='color:windowtext'>http://www.electronicmarkets.org</span></a></span><span lang=EN-US style='font-family:"Cambria","serif"'><br>* Submission via </span><span style='font-family:"Cambria","serif"'><a href="http://elma.edmgr.com/"><span lang=EN-US style='color:windowtext'>http://elma.edmgr.com</span></a></span><span lang=EN-US style='font-family:"Cambria","serif"'><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif"'>***************************************************************************************<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif"'>Electronic Markets - The International Journal on Networked Business<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>Call for Papers for Special Issue on <o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>"Smart Tourism: Convergence of Information Technologies, Experiences and Theories”<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>***************************************************************************************<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>Guest Editors<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>*******************<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Ulrike Gretzel, Associate Professor of the Institute for Innovation in Business & Social Research, The University of Wollongong, Australia<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Marianna Sigala, Assistant Professor of the Department of Business Administration, University of the Aegean, Greece<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Chulmo Koo, Assistant Professor of College of Hotel and Tourism Management, Kyung Hee University, South Korea<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Zheng Xiang, Assistant Professor of Department of Hospitality and Tourism Management, Virginia Tech, USA<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>Theme<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>*******************<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>In the 1980s, Computer Reservation Systems (CRS) were used to store and retrieve information and conduct transactions related to air travel.<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>Nowadays, the CRS have been fully integrated into consumer websites such as Expedia, Travelocity, Orbitz. Today, these systems allow a user to instantaneously locate and reserve inventory (airline seat on a particular route at a particular time) and find applicable fares. Mobile technology and global roaming services make it possible to increasingly shift such transactions from pre-trip planning to while on-the-move. Importantly, although the historic focus of IT in tourism was on distribution and the facilitation of transactions, IT has been widely integrated into the fabric of tourism, being used to support interpretation at sites, the marketing of destinations, access to ski resorts, management of crowds, the establishment of connections among travelers, etc.<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>Technology has also changed the structure of the tourism industry with new players entering the value chain. For instance, AirBnb (Air Bed and<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>Breakfast) is a new kind of short-term rental service which has emerged in the last three years. Its success appeals to a traveler's desire to see a city through local eyes which provide detailed descriptions of the private rooms or apartments available for rent. This site relies on social networking and involves electronic brokerage. What is unique is that the renters also give their comments toward their visitors unlike expedia.com or other traditional hotel booking services where only feedback on the accommodation is provided (New York Times, 2010). Recently, mobile apps connected with social network services as well as with traditional websites allow such exchanges to be informed by social information and for feedback to be instantaneous. Twitter, for example, is increasingly used by airlines and hotels to identify service quality issues and engage in immediate service recovery.<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>The growing number of apps available through smart devices provides an increasing diversity of travel-related services like looking up menus for restaurants, finding directions, making reservations, and using translations. This not only suggests convergence of technology but also convergence of touristic activities and a completely different marketplace where both consumers and businesses and IT providers play important roles.<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>Thus, the purpose of the Smart Tourism special issue is pursuing innovative approaches and technology solutions and identifying opportunities related to newly emerging electronic tourism marketplaces.<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>Specifically, the special issue will explore:<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Smart Tourism impacts on tourism experiences and travel consumer-travel business exchanges.<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* IT applications for specific touristic activities such as museums, festivals and events.<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Changes in the tourism marketplace and implications for management.<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>Owing to the increasing economic and environmental impact of tourism on societies, more attention should be paid to the role of technology in facilitating and managing tourism. Smart tourism plays a decisive role in enabling tourism, cultural, economic, and societal development and sustainability. For Information Systems (IS) researchers, this special issue offers a chance to address challenges related to making tourism “smart”. For tourism researchers, identifying how IT changes behaviors and experiences is of utmost importance.<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>Topic<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>*******************<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>The special issue’s particular interest lies on papers that focus on<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>1. “visit” experiences in smart tourism contexts,<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>2. IT-enabled tourism business models,<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>3. the role of IT in tourism product, devices, and process innovations, and<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>4. extension of knowledge about adequacy of research methods, tourism & IS theories for future studies related to smart tourism.<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>Topics clearly related to smart tourism from an IS perspective are privacy and security issues, interoperability, technology adoption/acceptance, innovation diffusion, design and system integration, reference modeling, IT architectures, business model design, business process modeling, complexity and modularity, electronic marketplace, electronic brokerage, and organizational dynamics. From a social sciences perspective, resulting changes in consumer attitudes and behaviors, interactions among travelers, host communities, and travel businesses, as well as implications for marketing are some of the topics that need to be addressed.<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>We invite researchers to submit original papers that include empirical, analytical, design-oriented, or conceptual approaches that are relevant for this important topic and provide new insights for theory and practice. Topics of interest include, but are not limited to:<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Smart tourism case studies<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Smart technologies for airlines<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Smart technologies for hospitality<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Smart technologies for tour operators, travel agencies<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Smart technologies for destinations<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Electronic brokerage and marketplaces for tourists, agencies, and vendors<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Electronic marketplaces through social network services<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* IT architectures and models for smart tourism like e-tourism or smart services<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* The role of IT in smart tourism business models<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Developments and barriers regarding interoperability and standards<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Acceptance, adoption, diffusion, and infusion of smart tourism technologies, products, or devices<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Ensuring privacy and security in smart tourism infrastructures<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Smart tourism solution approaches<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Impact of smart technologies on traditional tourism<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Policy, strategy, management of smart tourism<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Smart tourism business processes<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Value chain analysis in the networked tourism industry<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Online & Computer Reservation Systems<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Business intelligence for smart tourism technologies and services<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Mobile solutions for the tourism industry<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* IS theories for tourism-related issues<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Research methods for the analysis of smart tourism related phenomena<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'> <o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>Methodological and theoretical pluralism is part of the journal’s policy. We welcome submissions using qualitative or quantitative methods. We also would like to encourage submissions of interdisciplinary work by authors from different areas. If authors have any questions regarding the suitability of their work for this special issue, whether topical or methodological, they should not hesitate to contact (one of) the guest editors.<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>Contact addresses<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>*******************<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Ulrike Gretzel [ugretzel(at)uow.edu.au]<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Chulmo Koo [helmetgu(at)khu.ac.kr]<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Marianna Sigala [m.sigala(at)aegean.gr]<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Zheng Xiang [philxz(at)unt.edu]<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>* Editorial Office [editors(at)electronicmarkets.org]<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>Submission<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>*******************<o:p></o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'>Prospective authors should prepare and submit manuscripts according to the guidelines published at Authors. All manuscripts that meet the scope of this special issue will be peer reviewed and should conform to Electronic Markets' publication standards. Methodological and theoretical pluralism (empirical or theoretical work, qualitative research, design science, prototypes, etc.) is welcome by the journal. All submissions should be original, not published nor under review elsewhere. If you would like to discuss any aspect of the special theme, please contact the guest editors for the special issue. Submission must be in English and should consist of approximately 5,000 - at least 3,500 and at most of 6,500 - words. </span><span lang=EN-US style='font-family:"Cambria","serif"'>Articles must be submitted via the electronic submission system at </span><span style='font-family:"Cambria","serif"'><a href="http://elma.edmgr.com"><span lang=EN-US style='color:windowtext;text-decoration:none'>http://elma.edmgr.com</span></a></span><span lang=EN-US style='font-family:"Cambria","serif"'>.<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif"'>Important deadline<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif"'>*******************<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif"'>* Extended Submission Deadline: September 30<sup>th</sup>, 2013<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif"'>The CfP is also available on our website at <a href="http://www.electronicmarkets.org/call-for-papers/"><span style='color:windowtext'>http://www.electronicmarkets.org/call-for-papers/</span></a><o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif";color:black'><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif";color:black'><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif";color:black'>With best regards,<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif";color:black'><o:p> </o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif";color:black'>Rainer Alt<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif";color:black'>Editor-in-Chief<o:p></o:p></span></p><p class=MsoPlainText><span lang=EN-US style='font-family:"Cambria","serif";color:black'><o:p> </o:p></span></p><p class=MsoPlainText><span style='font-family:"Cambria","serif"'><o:p> </o:p></span></p></div></body></html>